Kept me informed daily of the activities with my cat. Excellent service. I highly recommend this…read morebusiness.

Started out strong on prior 5 trips, but on my travel last week Laura abandoned my 16 yo Shepherd…read moreafter 1 day (7 day trip). Thank god for my family who came to the rescue. Shameful to treat a beautiful elderly part of the family this way. Sounds like she has done this to others also. Avoid her; not reliable. Cannot be trusted!

Highly recommended pet sitter!…read more We met Katie shortly after we had brought our Yorkie puppy, Chip, home. As experienced pup owners, we knew what qualities we wanted, and didn't want in a pet sitter. We struggled to find someone that we trusted with our "baby" and access to our home. One afternoon, we literally bumped into Katie on the corner near our house, and had a quick conversation! That led to scheduling a meet and greet at our home. Chip immediately fell in love with Katie and we loved how thorough she was with all her questions and follow-up questions! Hubby and I immediately scheduled a date night! When Katie & Chip had their scheduled walk & play time, we got the best video follow-up, with a text letting us know how the visit went. Katie even followed up with us the next day to see how Chip was!! Needless to say, we consider Katie & the Nona Paws crew a part of our family. Super responsive, super responsible, and an indispensable part of having a pet!!

Sharing input from a friend in addition to my observations as we are looking to book with them for…read morea future need. First off, I am very impressed with their digital tools from onboarding/booking through the communication with the customer during their service. I saw it on my friends phone when traveled together and Nona Paws was caring for my friends pets. My friend has now used their service multiple times and feels completely comfortable with how they handle the house visits in her absence. The pricing turned out to be too steep for what we needed (long trip and two hrs/day) but it would have been a great deal if we had multiple pets as their price is per hour.

I have been bringing my little old man Morty here for almost a year for boarding and playcare. I…read morenever worry about him when he is here. They treat these pups like royalty. This morning when I went to pick him up he wasn't ready because he was having his birthday party complete with ice-cream. Dog friendly of course. We love this place and they love the dogs and it shows!

Love this place & most importantly my dog does too! Friendly…read morestaff. Very very clean!

I take my new puppy Hazel here.. trying to get her socialized with other dogs and so far Oviedo pet…read moreresort has been fantastic. The ladies up front put my mind at ease while she's there all day (I'm a new dog mom so I'm a helicopter mom) they answer All my ridiculous questions, and the facility is so clean also which was a huge reason. The prices are pretty unbeatable as well. Thank you Oviedo pet resort for always taking great care of Hazel and I.

Oviedo pet resort is great. My dog Chewey loves playing there. They love him and he loves them. The…read moregrooming service is great and so convenient.

I've been taking my dog here for the past couple of months and I refer everyone who I know that I…read moreknow has a dog here. I did the unlimited play for $99 for a month, have boarded, and now take my pup every week. I love that everyone knows my pup and that I can watch him on the video when he's in day play to see what he's up too. Also the staff is so nice! Give them a little grace when you come to check in or check out, especially if there's a lot of people because they are going as fast as they can :)

I enrolled my puppies in the puppy preschool here, decided to take advantage of the $99.00 30-day…read morepuppy preschool special. One weekend I decided to board my pups and was told I would not be charged twice for puppy preschool enrollment which is required when boarding puppies. Yet, the staff at check out advised that the package purchased did not apply to boarding. The logic is still lost here. I prepaid for a package, that during boarding, could not be honored? There was nothing in writing to support this policy, in fact I located information on their website to the contrary. I submitted my concerns to the manager via email, but my email was ignored, in that I never received a response. As a dissatisfied consumer I decided to withdraw my pups from the preschool, despite having 10 days remaining on their package. But, one evening the very pleasant student groomer reached out asking if I would be interested in getting my pups their first cut with her. She was amazing with my pups and did a great job with their initial bath and blow out, so why not. And, just for the day, I decided to give the puppy preschool another shot. However, prior to booking I double confirmed the cost. Sadly, I again experienced the same issue at check out, in that I was told the initial price quoted was incorrect. The staff member that completed my check out completely ignored my concerns and did not offer to honor the rate quoted, nor did she direct me to the manager. She was very dismissive and unpleasant to engage with, no eye contact, no apologies. To make matters worse, my pups haircut was unlike anything I could have imagined. There were multiple patches, uneven hair spaces, the pink of her skin was visible in multiple locations. My requests for her cut were not adhered to, and there was no explanation provided. In fact, when I submitted my concerns regarding the cut, I was told the very pleasant student groomer was unavailable. Ergo the risks of agreeing to a student groom. But, regardless of the groomers student status, at a minimum, an explanation as to what happened, would have been professional. The convenience of this location to my home, the seemingly pleasant pet environment, and the professional and courteous attitudes of most of the staff here, sadly doesn't make up for such egregious management oversights. I pray in the future, the management team here places more focused attention on the handling of consumer concerns.

Love it here. I have a 7 month old puppy who's starting out. We see Stephanie 1-2x a month a my…read morepuppy just gets so excited to see her everytime. She comes out FLAWLESS every. Single. Time. And is always done at a great pace.. I expect to pick her up hours later but she's always ready within 2 hours usually. The whole staff is awesome. The gentleman up front is always helpful and attentive of the phones. We just appreciate them so much!

Great grooming boutique. Been coming here for a while and they always treat my Labrador well and…read moremake her glow. The prices are amazing and the place is cozy.

Our pup Jeter loves Miss Emily's Bed & Biscuit and they are our go-to when we need a last minute…read moresitter or just a day of fun for Jeter! He has been to many of their special days like ball pit day, Santa day, Halloween party, his barkday, pool day, etc and he always has a great time. If you follow them on social media you may see your fur baby featured in a story or post! The staff is always so so sweet and they have amazing customer service!

Our dog Pearl loves going to play! We have her there twice a week to play and have a great time. We…read morecall it "school" in our house and we now have to spell it or she starts freaking out! The team at Miss Emily's is great. Love all of the seasonal activities they do for the dogs and cats. Highly recommend if you want your dog to have a great day and come home tired! We have also used them for boarding and they were GREAT! Pearl didn't want to leave.