I've been debating whether to share my experience at Country Dogs. I'm not typically a…read moreconfrontational person, and I usually avoid posting negative reviews because I feel for the staff working at places with bad reviews. However, I wish I'd known more about other people's negative experiences with Country Dogs before going through my own. So, as you read this (admittedly long and frustrated) review, please know it's not meant to be disrespectful--just informative for other dog parents about my experience with Country Dogs. My dog, Boon, is an Australian Shepherd--a high-energy breed. He would go to daycare about twice a week because crating him for 8+ hours while my fiancé and I worked wasn't ideal. He's a young, active dog, and without stimulation, he'd have way too much pent-up energy. My fiancé's work schedule usually allows him home on the other days to keep Boon occupied. In August 2024, I dropped Boon, off at Country Dogs around 7 a.m. Everything seemed normal. When I picked him up at 4 p.m., the staff didn't mention anything unusual, handed me his leash, and we headed home. Usually, after daycare, Boon is full of energy/excitement --rubbing his face all over the back seat and sprinting to his water bowl when we get home because he plays hard and forgets to hydrate. That day was different. He didn't rub his face, which I thought was odd, but I figured he was just extra tired from playing. When we got home, I let him out of the car. He jumped down but stumbled, landing awkwardly. My heart sank. Boon is extremely athletic and only 1.5 years old, so this was alarming. Then, as I watched him struggle up the stairs, I knew something was wrong. Inside, he limped to his water bowl and I noticed blood on the floor near his back leg. It wasn't much, but where was it coming from? I frantically checked his paws, ears, and mouth but saw nothing. Then, as I petted him to find the source, I found two puncture wounds on his inner thigh--and then two more on the outer thigh. I called my fiancé in a panic, sending him pictures, and he suggested calling the daycare to see if they could explain what happened. After several attempts to reach them, the daycare called back. I stayed calm, avoiding accusations, and just asked if anything had happened. They admitted there had been an incident with another dog earlier that morning but claimed they checked Boon for injuries and didn't see anything. While I appreciated their honesty, it was frustrating that they hadn't notified me of the incident at pick-up. We brought Boon to the emergency vet. He had four puncture wounds--likely from a bite--and needed sedation, shaving (which is not ideal for an Aussie), and cleaning to properly treat the injuries. The total vet bill came to about $1,500. While it could have been worse, we were heartbroken and angry about what had happened.  After some deliberation, we decided not to ask Country Dogs to cover the vet bill. Instead, we requested a refund for the unused $520 daycare package since we no longer felt comfortable sending Boon there. My fiancé called and left a message, but the staff member responsible for Boon that day happened to pick up. She was sweet and apologetic, expressing genuine concern for Boon, which we appreciated. She said she'd pass along our request to the owner. The owner responded via email, saying they don't have a refund policy and that "dogs will be dogs," but wished Boon a speedy recovery. We replied, explaining that our frustration wasn't just about the incident but the lack of communication. Even if they didn't notice injuries initially, they should've informed us about the altercation so we could check him ourselves. We never received a response to this follow-up. We decided to switch daycares and found an amazing alternative: Fenway Bark. While it's slightly more expensive, it's worth every penny. They have structured "school" activities, themed events, private walks (for an extra cost), and even holiday goodie bags (for free). Boon loves it there, and we feel so much more at ease. I later found out from coworkers and friends that others have had similar experiences with Country Dogs. While the staff are friendly and the hours are convenient, I encourage other dog parents to do thorough research before choosing a daycare. My intent isn't to bash Country Dogs but to share our story so others can make an informed decision. For us, switching to Fenway Bark has made all the difference, and I can't recommend them enough!

I have brought my pup in a few times for daycare and once for a nail trim. And have had a good…read moreexperience each time. Everyone is friendly and happy to see my pup and he always comes home tired out from playing and happy. I also appreciated the amount of time they took to evaluate him before I brought him for his first day. They took a full hour plus. Another place I brought him to took less than 10 minutes, which didn't seem like enough time. Also, The shop has tons of great treats and accessories.

Susan, the owner, is great! She listens and takes very gentle care of my two geriatric cats (who…read moreare not at all happy to be there). She gives them both Lion Mane cuts - and I couldn't be happier with the results! Prices are reasonable too!

Tried this place on friends recommendation. Was a little surprised how small and crowded it was,…read moreand appeared sort of dirty too. Sure enough my dog came down with Kennel cough about a week after being groomed there. Needless to say, I won't be returning.

Brought my 2 1/2 year old golden to be groomed. They did a great job would definitely recommend…read morefor any pet parent.

We were in need of a groomer for our dog recently and our usual groomer was not available. We…read morecontacted Megan at Dogs on Depot and found that she had time available. We had not used her before but we had Been in her store. We brought our golden in for her appointment with some reservations and anxiety. As soon as we walked in the door we were greeted by friendly staff members. After speaking with an employee for a brief period Megan, the owner, greeted us. She went over everything with me and was quite attentive to our golden who truly believes it is all about her. I felt more comfortable leaving her after the interaction I had with Megan and employees. When I received a text that she was done I went into the shop to see our dog looking totally beautiful. She was behind the counter with Megan with a toy in her mouth, imagine that. Megan went over everything and I was pleasantly surprised as the price was less than expected. I believe we have a new groomer. Thank you Megan and everyone else. It is obvious you love what you do. My advice if you are interested is to check them out, you will definitely be pleased. They also have several mobile grooming vans. Rating is 5stars only because there are not more.

Terrible experience. Had trouble getting a spot because the parking lot was a mess. I ended up…read moregetting boxed in by someone who was in their appointment so I had to wait until theirs was done. Was largely ignored by front desk upon entering as a first time client. Vet techs were so nice and so friendly. The vet, however, was extremely rude and arrogant. Since this was my first time owning a certain breed of dog, I had a few questions for him (the vet), to which he couldn't answer really any and ended up responding, "haven't you ever owned a dog before?" Yes, I have, but not this dog and not this breed. He then went on to tell me the questions were beneath him and left the room. If you want a caring, knowledgeable vet who will take the time with you and your pet, this is NOT the place.

I'm so thankful for this vet they have given me so much helpful advice! My cat went through surgery…read morein the summer and they've been so great with all my questions as well as the low cost neutering they offer. I also really appreciate the doctors ability to be patient and take time to actually understand the animals needs. It turns out my cat was allergic to most ingredients in his food & swapping to a low ingredient diet (the only vet who has been able to determine this) he's finally happy and healthy! Thanks Clinton!

Our dog has been a Dogtopia student for over 6 months now and my husband and I couldn't be more…read moresatisfied. The staff are friendly, caring, attentive, and professional. They treat each dog as if it was their own. We're always greeted with a warm smile at drop off in the morning, and another at evening pickup. We love that they offer spa and boarding services, meaning it's one less place we, and our pup need to visit. Otto, our 5 year old German Shorthaired Pointer is always excited to head to "school" in the morning, and literally struts out the door with his nose held high in the evening when leaving.

Dogtopia of North Worcester is fantastic. I've been bringing my pup here for almost two years…read moreregularly and it is always a great experience. The staff is always super welcoming and so excited to see my pup. They always have fun events going on too which is great and keeps us interested. I've boarded my pup a number of times here and it is always great knowing they take good care of my pup. Individual playtime in the evening, never any issues with feeding/special requests, and they were very on top of everything. The staff is amazing, my dog loves the staff and the other dogs, and they are always happy to help. I would definitely recommend anyone with a dog that is friendly with other people and dogs, and is also comfortable with periodic downtime in crates, to experience dogtopia.

My dog gets so excited every time he steps in the door, and he comes out looking fantastic!read more

Champion Kennels is a complete facility. I have had many dogs in classes there. These classes are…read moregreat. The teach the dogs and the people how to do the task. You can get help to fix bad behavior that the dog does at home. I started doing competition obedience training 2 years ago after just 6 months of training I was able to get my dog a CD title in just three tests. It's a no nonsense training. The instructor understands dog behavior which makes it easier to understand why your dog does things. In addition to great training the have top quality food. Great safe toys. And good training. I have never boarded my dog but the kennels are always clean. Go to champion kennels for all you needs

When we adopted our first dog in October of last year we immediately brought him to Champion…read moreKennels to begin their level one training course. Since then we have enrolled in several classes because we love it so much! We have gained so much knowledge and support in each of these classes that is priceless as a first time dog owner. Champion is also the only place I feel comfortable boarding my dog. The level of care and love that they show to my boy is unmatched. Each time we pull into the parking lot his tail is wagging a mile a minute because he is so excited! The pricing for both day and night boarding is incredibly reasonable especially with how well taken care of I know he is. We owe so much to Champion Kennels and can not say enough positive things about them!