I usually do all the work on all my vehicles but my truck had me stumped. I thought a fresh set of eyes would help. I took my truck to Buckeye because it was close and my truck was not able to be driven far. I talked with Andre and explained what was happening. I was having misfires on the whole left side (1,3,5,7) and possibly a clogged catalytic converter. He let me know that they would look at it from front to back and give me a call before they did any repairs. I dropped my truck off on a Tuesday evening and I was called Wednesday morning. Andre let me know that my fuel pressure was below the spec for that pump. So I had the fuel pump replaced and once it was replaced and tested they called back to let me know the performance issues and check engine light were gone. They even let me know the drive belts were getting cracked ( it had been a couple years since they were replaced). There was still the issue of the clogged catalytic converter. They agreed that was an issue as well and replaced that too (bad fuel pump ruined the converter). I picked my truck up on Thursday and WOW what a difference. I have driven my truck for the last few days and it is like a brand new vehicle. The prices were fair and the customer service was great. I would go back for any other service I might need and would recommend them to anyone. Thank you for getting my truck back to me in a timely manner and running perfect. Jeff K read more

While I do trust these guys, they all seem like honest people, they are significantly overpriced compared to competitors. They do tend to take customers back inside the shop and have them see any issues and are nice people, but yes, are pricey. TLDR: $600 for brakes, $160 for air filter replacement, $220 for coolant replacement. Engine and cabin air filter: both take 5 minutes tops; takes more time to take it out of the packaging than to install. was quoted $162 for the two of them. I spent $40 for the two filters, and they charge $100 for the two. They also charge $50 to replace it. Coolant flush: $100 in coolant, once again, can get it for $50. Labor to drain and refill is $116. Takes 10-15 minutes. I was quoted $600 to replace the rear brakes, $300 in labor. If I DIY'd my brakes, it'd take 2.5-3 hours, I know the brakes probably take an 90 minutes tops for these guys to replace the rotors and pads. Quoted 66 for 4 brake pads, 190 for 2 rotors. That is retail price so they definitely make a lot more if you buy from them, as they definitely get it discounted. Id shop elsewhere, plenty of good reddit reviews of places that dont charge you a fortune. Lukes charges way too much as well for no good reason. read more

I recently had the pleasure of discovering Buckeye Complete while searching for a reliable auto shop--and I'm so glad I did. Their stellar online reviews and user-friendly website caught my attention, and the fact that they're located just down the street made it an easy choice. From the moment I walked in, the staff was courteous, professional, and incredibly accommodating. They scheduled me for an oil change for the very next morning and even arranged an Uber to take me home while my car was being serviced--talk about going above and beyond. The 19-point inspection, complete with detailed photos, was a standout feature that gave me real peace of mind. Buckeye Complete didn't just meet expectations--they exceeded them. I'm grateful for the top-tier service and will absolutely be returning. Highly recommend! ~gmb read more

Took my Jeep Wrangler to this shop for an estimate on exhaust system repairs (knew I at least needed the exhaust manifold replaced). The manager (Todd) had just given me the estimate when the Mechanic who did the inspection stuck his head in the door and said: "You guys need to come here and look at what I just noticed". We looked and he had found MAJOR RUST DAMAGE on both frame rails!!! The damage is bad enough that everyone agreed that replacing the manifold would be a waste of time and money. So, now I'm looking for another ride! What's really sad is that I have recently had this Jeep looked at by 2 other shops (not in Columbus). Both shops had it on their lift, but neither one mentioned the rust problem. TWO THUMBS UP for Todd and the crew at Buckeye Muffler!!!! read more

Dropped my car off with an electrical problem and, of course, it was working fine when the tech fired it up. Isn't that always the way? Andre called to confirm that I dropped the right car off (hahaha!) and that I wasn't trying to punk them, and then reassured me they would figure it out and get me back on the road. While I questioned my own sanity or if my car might be possessed, Andre and the team figured it all out, completed the fix and charged me a very reasonable price -- all within a few short hours! We had a good laugh about the circumstances and set up a plan to address some minor maintenance that's needed in the future. I like them and, more importantly, I trust them, so I guess they are stuck with me and my crazy car issues! read more

As always, I was very happy with my recent visit to Buckeye Auto. I called in the morning asking for 3 major repairs, and they were able to get everything I asked for completed by the end of the day. As an OSU student, I also got a huge discount on my oil change and Uber rides on them to and from the location!! The services were done well, and when they discovered an issue with a part I wasn't aware of, they made sure to explain exactly how the part worked, and what was wrong with mine. I felt well-educated and not pressured when making the decision to get the additional repair. Shoutout to Ashley and Mike. read more

Got a Yelp account just now to put in a good word for these guys. I stopped by for a free exhaust estimate and was able to get the repair done right then- they had the parts in stock and charged me significantly less than the first place I took it to. Plus, everyone there was very courteous and patient- they sat down with me to explain their recommend repairs and answered all of my questions. Nothing they recommended was not needed- definitely an honest and trustworthy repair shop. I am so glad I supported this local business instead of going to a chain store! read more

Excellent overall service and experience! Everyone was very friendly and straightforward. They walked through each repair in detail, helped me financially plan out future services/repairs, and helped me prioritize the needs of each of my vehicles. They are careful to call with any unexpected price changes or services prior to moving ahead with them. I felt like their first priority was me and my vehicles'. I'm not a car person, but they made me feel like I have more control of / input into the care of my vehicles. read more

I've been trusting Buckeye Complete Auto Care with every vehicle I have owned for over 10 years now. It is truly rare to find such a professional, honest and hard working team. Communication, fair prices, and reliable service are all in the highest marks you could give. I have never been let down and they will continue to be the ONLY complete auto care service that will get my business for years and years to come read more

I Highly Recommend Buckeye Complete Auto Care Karl Rd. I Had Repairs Performed Last Week and Was Highly Satisfied with Their Service At A Reasonable Price and Their Quick Service. Everyone Was Extremely Friendly. If You Need Auto Repairs This Is the Place You Would Want to Do Them. I Always Have Buckeye Perform My Needed Repairs When Needed. A Very Satisfied Customer, Dan DeVillers read more

It was my first experience with this company. I was very pleased with the service I received. Everyone was very professional and friendly. My car had to be left for 3 hrs. and I was provided with a ride home and later when my car was done I was provided with a ride back to pickup my car. I would recommend this company if you want great service, honesty, professional service read more

Had an excellent experience here. This will be my go-to. Arrived at BCAC with an unknown problem with my car. Andre took the time to walk through things with me and he spotted the problem very quickly. BCAC has a book lending library on site. Couldn't ask for nicer staff! I'd recommend BCAC and I trust BCAC. read more

Holy cow! What a great experience...Andre and Eric were very kind, friendly, non judgemental....Andre sat down an explained my crazy $ estimate and was honest about not fixing it and looking for another vehicle.......I appreciated that very much! I will use these guys for all my automotive needs in the future! read more

This place does an awesome job at putting my husband and me at ease when we're unsure what the next move should be for our vehicles. We trust that their service is high quality and they're honest and fair people. This is the least stressful car service experience I've ever had. I highly recommend them! read more

would rate zero if I could. completely ruined my car. didn't take responsibility and law had to get involved and they lost then wouldn't give me my car back. very unprofessional and rude both man and wan cussef me out in front of their kids . wouldn't recommend to anyone read more

rude, cut corners, lady in car 2? African American calling me white slurs and threw her drink at me. felt like a joke but left there with a worse car and 6k less in my wallet. nor good ppl not good service read more