Needed an oil change because I was passed the Aladdin miles and while driving from Kroger Fuel…read moredecided to have it taken care of while it was nearby The challenge was deciding what type of oil I should get. I'm still not sure that I made the right choice but I got high mileage. It's cost $85.99 versus $79.99 but I was able to use a 20% off coupon. Now here's where the Service part of this review went well. Pro:They checked my wipers and I purchased new ones for $15 each and also confirm for me that I should repair my oil filter. Con:Here's where the value part it comes into question . Usually a new air filter is included in the cost of an oil change. I noticed someone else had a similar comment regarding the coolant and so I made sure to ask if I needed it to be topped off and they filled it up for me. But I had to ask. Pro: Once you get an oil change here if you ever run low, you're able to go back for free top offs. Con: The struggle for me is I honestly don't know if I got the type of oil that I requested because they have really large containers versus individual bottles that show you exactly what you're getting. And other locations that I've visited I've seen the brand and oil type which made me felt at ease and that it was not a bait and switch situation. I can only trust that this place is reputable, but I will say that the men were very friendly and quick. Well done

I got my oil changed 2 months ago and it was very quick. They then upsold me on getting my engine…read morefilter replaced when it didn't need replacing. Today my engine splash shield/ underbody panel detached while on the highway and I had to get it fixed because it was dragging. Found out that this jiffy lube location did not put the screws back in after getting my oil changed. Not sure how that happens.

They answered my questions about towing my car to roswell in person quickly and efficently. Nice…read morepeople and would recommend AAA to others.

Rude staff, zero professionalism, and management that clearly does not care. Avoid this location…read more I came in for a simple International Driving Permit application. Should have taken 5 minutes. I left over an hour later with nothing done. The staff member refused my application because my photos were black and white. There is no written policy anywhere that says this. She then pushed me to pay their ridiculous ~$10 for photos taken there. No apology. No explanation. No attempt to help. Just attitude and a hard sell. She was condescending, rude, and could not hold a basic civil conversation. This is not just a bad employee. This is a management problem. The person running this branch is either never present, not paying attention, or simply does not care how customers are treated. That attitude does not come from nowhere. It comes from the top.

Highly recommend and will absolutely return. Darwin V. and Jason W. did an outstanding job on my…read moretruck fast, professional, and true to their word on timing. They kept me informed every step of the way, which I really appreciated. It's refreshing to come across this level of quality service.

I came to this place to head a bulb for a headlight replaced. They quoted me 86$ total. Went to a…read moreplace down the street and they installed it and all I did was pay for the price of the bulb. This place is definitely a rip off and upcharges for all services. Do not recommend anybody use this place.

I took my car in for an oil change and they were very fast and efficient. It's important not to go…read moreon a weekend because that's when they are usually busier because everyone has the same idea so it's unfair to expect a 10 minute service when there are 10 cars ahead of you. I've since taken my car twice and waited less than 30 minutes both times.

I have been taking my car here for 10 years. It's ok. It's has gotten considerably slower year…read moreafter year. The problem is they don't tell you how long when you pull in then you are stuck with no way to get out of line. Over an hour and half from pulling in to pulling out.

I really wanted to give a positive review because the brake pad replacement itself went smoothly,…read morebut unfortunately the experience took a turn afterward. When I went outside after the service, I immediately noticed a lug nut was missing. After looking closer, I saw that the wheel stud itself was broken - which I know for a fact was not damaged prior to the repair. When I contacted the mechanic about it, he did not deny breaking it and asked me to go purchase a new stud and lug nut, which I did right away. He said he would return to install it, but after that point communication became very unreliable. I texted several times with no response. When he finally replied "yes" to confirm he would complete the repair, he still never followed through. Since then, my messages have gone unanswered. On top of that, he told me the broken stud was "no big deal" and that he knows someone who drives around with multiple broken studs - which was extremely concerning to hear from someone responsible for vehicle safety. I don't feel comfortable driving with a broken wheel stud, and the situation has been left unresolved. I wish this could have been a positive review, but based on the lack of accountability, poor communication, and safety concerns, it cannot be.

Kevion arrived a few minutes ahead of time, was friendly and professional. He got my drained…read morebattery charged up and offered follow up at no extra charge.

Do not go here!!!! Visited this shop with my 2026 vehicle in June for a routine oil change and they…read moreleft the oil drain bolt loose which caused all of the oil to leak out and destroy my engine. The manager was very aggressive and confrontational when we told him what happened. They refuse to investigate or take ownership when we have everything documented. We have sent numerous complaints to Take5 and have yet to hear from the owner. Be very aware that this is a franchise and they do not hold true to normal take 5 corporate standards. Shame on this business and Take5 corporate for allowing them to use the Take5 name!

I had Cody as my tech on a Sunday morning. He was excellent. Polite, efficient, and informative…read more Service was quick and easy! The only thing that keeps me from giving a 5 star rating are the prices. I have a small 4 cylinder car but the oil change is still over $100 even with a coupon. The employees at the locations obviously have no control over that, so they are not responsible for that part of the experience. Everything about the actual service from Cody was top notch.

5 stars -- showed up with a flat tire in the middle of the day and they took care of me right away…read more Found the culprit (a piece of glass) and had me back on the road in under 30 minutes. Friendly, fast, and no hassle. Highly recommend!

I recently had patchwork done on two tires, and this shop did a great job. I called ahead to let…read morethem know I'd be towing my car in, and they got me onboarded into their system right away. The work took a little under an hour, and the total came to $76. I had a similar issue years ago when I lived in the suburbs, and it only cost $25, but I expected a higher price this time given the area. After reading the reviews, it seems like experiences vary, which unfortunately feels common with most body shops. Overall, I'm just glad the tires were able to be patched and that I wasn't charged the $158-per-hour labor rate.

Second time using Grease Monkey for an oil change on my Lexus RX. So happy with the service,…read moreknowledge and ease to stay in my car while the work is done. I go to the dealership for other large services needed, but can't beat the ease to drive up without an appt and be in and out quickly without losing quality. They aren't trying to sell me on every little thing which I greatly appreciate not being upsold on unnecessary services or parts. You have a new fan! Thank you!

I'm writing this review again because my original one somehow disappeared…read more A few months ago, I took my car in for a routine oil change, and it turned into one of the worst service experiences I've had. The staff was rude, seemed untrained, and created a dangerous situation. One employee signaled for me to drive out, even though another employee was still underneath my car. After I followed their directions, they threatened to sue me instead of taking responsibility for their own mistake. That alone was alarming. On top of that, they didn't seem to know what type of oil my car required or that it uses extended-life oil. I expected basic automotive knowledge from a business that performs oil changes. There were other problems during my visit that I don't remember well enough to describe accurately because it's been a few months, but the overall experience was far worse than I've been able to capture here. I'm posting this again because my first review disappeared, and I wanted to make sure my experience was documented for others to consider. I suggest Take 5.