So I won't say anything bad about the actual work they do. But let's start at the office area, they…read moredo not verify your dental Insurance so before you set an appointment make sure you do part of their job and verify your insurance. Also they will try to hike up your dental bill so you owe them thousands of dollars because they did not want to verify my insurance. Check out some of the emails they send threatening me to pay

So to caveat on my recent Google review, this place is horrible. After all of the lackluster dental…read morecare that I experienced here where this dental practice had me nearly convinced that my tooth problem was because of "teeth grinding". I will speak my truth over and over again. After all was said and done I had a horrible dental abscess that caused the most excruciating pain that I have ever experienced in my life, and I blame this dental practice. Dr. Murphy spoke with me over the phone while I was in debilitating pain and had the nerve to suggest that he would "fit me in tomorrow for a trigger point injection". I blame this practice for being a poor representation of the dental community and whole-heartedly blame them for making me unnecessarily suffer because they have lost their way in patient care.

I was referred here from my dentist office because I needed an impacted wisdom tooth removed before…read moremy dentist could complete my crown. At first, I was skeptical about the fact the everything in the office looked old: the chairs in the waiting area, the office equipment, the oral Surgeon. But Dr. John Mitchelling was amazing! He was thorough with explaining how the extraction would go and what to expect. He and the office staff made me free comfortable during my surgery and at the follow up appointment. I highly recommend Dr. Mitchelling!

I was a patient if Dr Mitcherling's a few years ago when I urgently needed 2 teeth removed. I opted…read morefor IV sedation and was seen at a surgical center across from Kenilworth Mall in Towson. While I have no complaints about the actual removal, I ended up having a severe adverse reaction to the anesthetic they gave me. I went home feeling fine but over the course of the day my body felt awful and was kind of stiff feeling. The next morning I woke up and could barely move anything below the neck. I had to have my mother & my daughter pull me by my arms into a sitting position and then off the bed where I was bent over and I hobbled to the bathroom. I had to hold onto the door handle on the inside of the bathroom to help me off the toilet. It got way worse as the day progressed. Eventually I said there was no way anyone was going to wake up to help me do anything throughout the night. So we had to call an ambulance. I was diagnosed with rigidity due to the anesthetic and a genetic neuromuscular disease I have, CMT. I was warned to never undergo general sedation ever again. This is something the anesthesiologist should have known about and made changes to my care while I was under their care. I don't know if the anesthesiologist is someone who solely works for Dr Mitcherling or if she works for the surgical center. I had the rest of my teeth pulled with just local anesthetic and was fine.

Dr. Emmett is wonderful!. I was reluctant to have my wisdon teeth removed and he convinced me it…read morewas necessary. He and his staff of lovely ladies made the day of the procedure smooth and quick. They didn't waste anytime getting me in the chair, prepped and knocked out. They are friendly and professional. Dr. Emmett called the night of the procedure to see how I was doing and when some excessive bleeding caused me to panic on a beautiful Saturday afternoon, I called his office and he promtly returned my call. Couldn't have asked for a better experience!

Staff was friendly dentist, office was clean, work was done that day remove the tooth from my…read morebrothers mouth. He healed with no problems

The WORST stay away ever!! I went for implant.. the Doctor was phenomenal.. but from Amanda & the…read morebilling team they are the worst! I left several messages for the Doctor - which were never returned, they ask for payment when you walk in... who does that? Overpriced & I was disappointed & dissatisfied... they overcharged ... I spent so much money ... had to go to another Doctor and pay for everything all over again. The customer service - patent experience was not good. If I could give them less than 1 star I would... I do not recommend this fraudulent misleading undercurrent practice... and for the Doctor to never return my call was the closing of the case... go somewhere else may I suggest .... Please they are a total ripoff!

Been trying to get ahold of the facility for 5 days now to schedule an appointment. NOBODY…read moreANSWERS!!! You just stay on hold for hours and get no call back. I wouldn't waste your time.

I am a new patient and was received on an "urgent" bases (thats what I call it) ... I was feeling a…read morelot of pain as my molar had cracked on the inside and then become infected. the pain came on suddenly and seemed to mount I was actually seen within ONE day, Akeso Dental was sensitive to my dilemma ands got me in for the consultation. Dr NEIL Charnowitz performed the necessary extraction the next business day . I am grateful to them. I had tried to get appointments at other places and I could not get an appointment even for weeks. Can you imagine being in pain that long? No one else cared. I am happy now, and Thank god for Naproxen the most powerful long lasting over the counter pain relief remedy. It saved me in the mean time.

On Thursday 12/27/2012 I had to get 2 impacted wisdom teeth removed and was extremely nervous,…read moreseeing as how through the grace of GOD I have never had any type of surgery performed on my body. Some may call it a small job but to me it was huge. I had my work done by a maxillofacial, oral surgeon by the name of Bernard Ian Krupp,DDS at the Krupp Center. I must say walking in I was fine and they made me feel very secure and trusting in them. However, once I sat in the chair the gitters started to kick in; the nurse knew it when I asked to use the bathroom. She said "hurry back and don't run out on us". ahhahahaahhahaha! It was so ironic because that is exactly what I was thinking almost like she was reading my mind. Just as well I know I wasnt the only one who has been like this. After the restroom i sat back down nervouslly. Once she place the mask on my face for sedation, I started to become more relaxed of coarse. Almost like I had a couple shots of vodka, lol. Oddly enough I never felt like I went to sleep, when I woke up I said to the surgeon "when am I suppose to fall asleep"? He started laughin and says, "were done Mr. Stephens". Well once it was over I felt so relieved that it was done and the process was successful. I have been following all the rules that the surgeon have set for me and the healing is coming along very well. Oddly, I have not had any swelling, which may be due to the amount of ice I have had on my face. Secondly, I have codeine, amoxicillin and ibuprofen that I have been taken. Ironically, with all these medications I'm taking I still feel normal; even after the surgery I was walking and talking regular. I just would like to say the Krupp Center is highly recommended not just by me but from other reviews. The dentist I visited prior to the Krupp Center informed me that they would have to break my jaw bone to remove the teeth because of how impacted it was (they were literally facing horizontal). The Krupp Center didnt take more than 30mins for the surgery and they didnt have to break my jaw bone. So if you or anyone you know needs to have their wisdom teeth removed inform them to take a look at the Krupp Center.

The new dentist is awful. He consistently runs behind--/and hour or more for the first appointment,…read moredoes not show up in time and is not nearly as knowledgeable. Don't bother.

I had a horrible experience with the dentist before who put a really cheap Maryland Bridge on the…read morelower right side. Dr Gupta took little time to numb me up and remove the crappy bridge that was fouling up my breath and oral health! The bridge he designed was of excellent quality and folks tell me they can't tell (he had to shave an extra tooth to correct the previous horrible bridge). I found the techs to be very kind and caring though Dr Gupta can be a bit gruff and abrupt. He should treat them with more care because they do all they can to make patients feel welcome and do not argue with Dr Gupta when he gets excited. He needs to value his staff.

I just had the worst dental experience of my life at this office! First, I waited an hour to be…read moretaken back to the exam room. Then one of the techs (who did not seem to have any idea what was going on in the clinic) laid an xray protective pad across my chest and proceeded to take xrays without even speaking with me about what she was doing. I then sat another 15 minutes without Any of the techs (there were three of them in and out of the room speaking to each other) communicating with me about what was going on. I finally spoke up about it and was later admonished by Dr. Gupta. When I was finally seen by Dr. Gupta, the tech who took my xrays came to help and stood way too close (body pressed against my arm) and proceded to shove the drain around my mouth even as the dentist told her to get out of the way. The water pick he was using kept spraying my face and neck and the suction drain kept dripping on my face, at which point, either one of them would decide to take the "napkin" hanging around my neck and wipe my face with it. This happened not just once but multiple times. My purse, which I had been advised to place on a chair nearby, was pushed to the floor and ended up wet. I got up to leave and walked down the hall, at which point, they ran after me with some fluoride and had me rinse with that in a separate room. All this for a basic cleaning! I have never in my life been so disgusted with my dental care. Stay far, far away from this place!

I had been a patient for 4 years. The dentist changed her billing which meant she was no longer in…read moremy network. I was not advised of the change prior to my teeth cleaning and was charged $125.00 more than usual. I asked if she would bill me the in network price since I wasn't made aware of the change prior to my service. I was told no. it didn't matter that I am a senior on a fixed income and can't afford the bill. All she cares about is money because she certainly didn't care that that was a hardship for me. I wish I could give 0 stars because I would.

I started at this Dentist office when my daughter was 6 now 40 years old Dr. Benjamin Shelton is…read morekind of, Gentle, patient, respectful, and his care is Par Excellent... My circumstances have changed and for the 1st time I have to find another Dentist... There's nobody out there that's as Sweet as he is That's a God given Quality... MRS. Felicia the Receptionist is humble , kind, thorough and professional... a great staple to be the Face of the company..

Dr. Madani and her team are so welcoming and professional that I actually look forward to visiting…read morethe dentist's office. Dr. Madani truly practices painless dentistry. I've had work done here for 20 years and have always been pleased with the outcome. I could not recommend the place more highly.

Horrible horrible experience. The obese, tattooed secretaries complaining about customers they…read morejust got off the phone with in front of current customers. The pedantic, sing song doctor who doesn't care about how late she's running or her need to show the patient pictures of what gun disease looks like. Ignoring the fact that you tell them you only have an hour for the metered parking ( after they tell you over the phone that there's plenty of free street parking it's on a super crowded section of Charles street). Had a bunch of homeless people on the steps outside you get to step over too. Then they charge you 15 dollars for osha fees I've never paid at any clinic ever - it leads one to think the office isn't doing good as they say they are - they also said that they'd be getting me in by around 3 - it was 320 after I came by fifteen minutes early to do paperwork for my first time with them.

The staff were skilled and patient. I appreciate their professionalism and thoughtful approach.read more

Super high quality practice . Came in as a second opinion and they were very frank about what I…read moreneeded