best HVAC company yet. out ac was not cool properly. we called and within two hours they were at…read moreour door. just awesome. if you need your HVAC worked on please call this company

From the owner: Heating and Air Conditioning Service, Installation, and Repair. Custom Built HVAC Security Cagesread more

Not satisfied. They replaced our entire system, at least that what we thought we were buying . We…read morebought this home in January. They came out in February suggesting a complete new system. 1)They cut a vent in our hardwood floor in a very bad place. 2) we called them because there was debris in our floor vent. They didn't replace the sheet metal boots. "Its not in our contract " 3)They told us we would receive $850 Visa card. It was $550. 4) they knew the pad for the unit was not level, Josh the sales man, said we will level the unit. They didn't LEVEL THE PAD. now water runs back to our foundation and under our house. And again "not in the contract " As a home owner. A complete $30,000 system would have covered all the above

Johnnie Carraway 6/27/25…read more We received prompt and professional service with Childers Heating and Air Conditioning during our recent AC issue. We placed a service call with the after-hours service I did follow up with the local office the next morning. Courtney had already seen the scheduled appointment for the next day and moved it to an earlier time slot. Connor arrived the next day even earlier than the scheduled time. We were impressed and pleased with the service we received from Connor. He is an exceptionally professional young man and very well educated in the HVAC industry. He quickly and accurately diagnosed and resolved the issue. Childers is fortunate to have Connor as an employee!!!

We all know that if we don't maintain the things that we have they will turn to junk. Childers I…read morefound them polite, professional, and able to schedule a quick appointment. Thank you Childers, I look forward to our business relationship.

I went to a home with insufficient cooling that Childers Heating and Cooling had been to last year…read more The service ticket from Childers called for replacing an evaporator coil, metering device, vacuum, and recharging for $2600 under Trane warranty. The first observation was caps for the service ports were missing. The second observation was the suction line was too cool. Third observation was the compressor did not sound correct. With gauges on the service ports there was no Super Heat, 2 degrees of subcooling, and 44 degree suction line. Went to check the evaporator and there was no TXV present (Trane calls for a TXV/metering device). Maybe the technician replaced the TXV with piston that was too large. After pulling the refrigerant into the condenser, the piston was checked. Well, there was no piston at all. Explains all of the symptoms and poor performance. A TXV was added back to the system and is performing well. Hopefully, the compressor is not damaged. I do not understand how a technician could have done such a poor job.

Heat went out in the middle of the winter storm. We called Duvall Heating and Air (used to be…read morePalmetto). He came the next morning, fixed our problem in less than an hour we were warm and cozy. He was extremely professional, knowledgeable and very fair. I did a prayer before I called him and truly feel it was a prayer answered.

When your AC goes out in the summer if is difficult to find a company available quickly. I called…read morePalmetto heating and air. He was out the next day. I have referred them to friends and they were very happy with the service. I am thankful knowing I have a professional that cares and will be there for me as soon as they can be!

I have been a customer for years. I absolutely trust them and would recommend highly. They always…read moreshow up and do great work. When I had problem with thermostat. Melissa was here with in an hour. And got me all fixed up. You won't find a place that cares as much as they do. Plus there rates are more towards I want to help you out, not empty your wallet. This is definitely a five-star family owned business. Thank you for taking care of us.

The best Heating & Air place around! Love their prompt service & knowledge. They also offer a…read moremaintenance program that services our system twice a year (spring & fall/winter) without us having to worry about it. Would highly recommended them!

Water heater leaking. Came right out. Stopped leaking. Kind, informative as well as professional.read more

I would not recommend Five Star. They tried to sell me a mid-tier system at a significantly…read moreinflated price, marketing it as a "top-tier" unit. On top of that, they never performed a Manual J calculation, which is standard and critical to properly size an HVAC system. This felt misleading and scammy. I strongly suggest that anyone considering doing business with them do their researchfirst -- their prices are far higher than comparable options elsewhere.

Our Heat unit went out on the day before Christmas Eve, this company was very responsive to our…read moreneeds in the beginning. I had to call them back because the unit wasn't running correctly, upon inspection the tech stated that he was going to recommend replacing the unit, due to the age of the unit. and it was apparently losing Freon. He came back to the house and pressure tested the unit under the house and stated that there was a definite leak. He left a message, that they were going to replace the coil under the house. I asked them if they performed the same test to the outside unit, he informed me that he didn't and that this couldn't be done, so my question is how was it known that this was the only leak in the 19 year old system. I asked him if he told the home warranty company that it would require replacement, and he told me that the warranty company would make me pay for out of pocket modifications to the tune of possibly a $1,000.00 and possible more. I told the tech that I had platinum coverage and that the system shouldn't require modification that would even come close to this figure. I asked him if he had worked up that quote..... His response was no, then how do you know the price of the modifications? I spoke again to my warranty company and they advised that the tech or company told them that the system was checked inside and out and that this was there determination that it was the inside coil only that needed replacement..... Then you lied to me when you were asked if you pressure tested the system, you told me that it wasn't performed, but you tell the warranty company that it was. I don't appreciate being lied to, if what I asked of hi would have been done this wouldn't even be an issue right now, however I think this is the companies way of getting every Nickle and dime they can without having to replace the unit, which was the initial statement from the tech after checking the unit. I hate writing reviews on companies, I would prefer to leave good reviews for outstanding service, however, this time I won't because, I don't like being lied to. Bottom line, don't tell me that the unit needs to be replaced and then tell the warranty company a totally different story, this was just poor business, poor work ethic and bad practice. I don't even want to use them now, because I don't trust them. And before its said that I'm no AC tech, and they are. I have a relative that had advised me on this, and they are a certified AC tech. I didn't want them doing anything to the unit because I didn't want to mess up my warranty coverage, I also don't want to be charged several times for faulty issues from not performing the correct testing of the indoor as well as the outside unit. Way to go. I hope that nobody else has this experience, it hasn't been a pleasant one.

Jay at Precise Conditions has kept my 25+ years HVAC systems running well for years. He just…read morereplaced the fan/motor assembly in the upstairs unit on time and under budget. I can always count on Jay to deliver excellent service!

About two weeks ago our fairly new LG dryer started having difficulty drying the clothes. We…read morereceived error codes that seemed to indicate a problem with the venting system. Before calling for an appliance repair company, I decided to examine the flexible vent pipe in the crawl space of our home. I found that the vent had failed and was in need of replacement with a galvanized steel system. I knew that at my age I would not be able to do the work myself. I did not know what type company might do a repair of that nature, but was alerted, through Angi, to GSM Services. They got me on the schedule as soon as they could. The technicians who arrived did a fantastic job and got us working like new in a few hours. The men were very respectful of our home and kept me informed throughout the process. Before leaving, the proper functioning of the system was confirmed. The vent repair obviated the need for an expensive appliance repair professional. I would not hesitate to call GSM Services in the future if I needed any of the services they provide.

I received a call from one of the owners. He was not only apologetic and accepted responsibility,…read morebut he made it right! I will be utilizing their services in the future. I was very impressed with the tone and sincerety of the call.