Friendly and informative staff. Great inventory with sales happening all the time. Learned a lot…read moreabout the difference between live rosin and resin which I didn't know before. Now I'm consuming more consciously. I'm usually in and out with no issues at all. Great spot!

I like this dispensary, because it's conveniently a short stroll from my apartment. The staff are…read morechill as cucumbers. Marissa was my bud tender . She approved of my selections, I'll be back thanks to her.

Always close. They never open during the business hours they're suppose to operate. Don't answer…read morephone calls either. Bad customer service.

We recently found out about this place from an episode of the tv show On The Block.  The segment…read morewas very brief but piqued our interest.  After looking at their site, we still had a few questions and decided to give them a call.  The co-owner Tom answered our questions in a kind, professional and patient manner.  Tom is very knowledgeable and shares that knowledge freely.  We are looking forward to our first visit.

I absolutely love this dispo, it's definitely my favorite in Lincoln Park! Mariah, Lucky, and Megan…read moreare all so great and always give me such a warm welcome when I walk in. There's always great conversation and good vibes. The customer service is amazing, and their Nez flower options are fire. They're also the only dispo I've found that consistently has great 1g flower options. I LOVE UMI! I definitely recommend UMI to my fellow true weed heads! They might not always have exactly what you're looking for, but just let them know what you're into, they're great about giving you options and helping you find something you'll love. Definitely my go-to spot!

from the moment i walked in, the vibes were high (no pun intended) and the service was fantastic…read more the security guard checking IDs was super sweet and even gave me some tips when he realized i wasn't from the area. the employees inside were attentive, friendly, and helpful every step of the way. there was even a DJ and an artist doing live paintings. the ambiance was superb. i used a kiosk to place my order, which was really easy. i was able to browse their selection freely and without any stress. coming from jersey and being used to dispensaries back home, i'd say the prices were a little on the higher side, but nothing that broke the bank. they gave me a free joint and some ice cream, so i'm definitely not complaining! if you're looking for a quick, easy spot, check them out. they host events and stay open pretty late, which is nice compared to what i'm used to back home. they did mention it tends to get busy, so it might save you time to order online ahead of time for pickup, but i had zero wait, which was amazing. recommend!!! (:

I will not be going to another smoke shop while I live in the Chicagoland area. Cannot recommend…read moreThe Chi Cave enough. Great range of products, great prices, extremely friendly service that's welcoming and helpful. Shoutout to Daniel, shop in Chicago hands down.

Great place. Super helpful and friendly staff, and yes - they don't hover if you just want to…read morebrowse, but they're right there if you have questions. I'm not much about the smoking stuff, but I loves me some edibles! I'll be back for those. This is a nice little shop, bright and well organized. And not intimidating for people (me) that aren't familiar with all the ins and outs of this stuff.

Went in here to purchase loose tobacco thinking it would be cheaper than the higher rent districts…read morenearer to the lake or downtown. Boy was I ever wrong. $1.50 more for a bag of tobacco than over by Halsted and Addison where everything is usually more expensive. When I asked him why he just said prices have just gone up and I gave him another chance to come down but he refused so I went elsewhere and I suggest you do too. I get a bag for $5 elsewhere for cash out the door and he is charging $6.50. STAY AWAY!!

Service is amazing here. Great selection. I love coming to this location. Has become apart of my…read moretop 5.

I had a great experience recently with purchasing a new water pipe. Nina was so helpful, and…read moregenuinely excited to help me out! A lot better customer service than I've gotten at some other smoke shops. I'll be heading back there since she got me set up for success. Thanks again, Nina!

I came here with a bunch of friends over the weekend. We meant to go to the one on Milwaukee but…read morestumbled upon this one first. Although the worker gave us a discount on the hookah and bundled some things, she never took her ear off her phone. Literally. We would ask a question, she would answer it with the phone over her ear, walk back to the counter and continue the conversation.

Best vape shop in Chicago! Joseph and Alan are some of the nicest people I have ever met. They tend…read moreto your needs and questions thoroughly. The shop also has really cool stuff to look at. I found myself getting distracted by their cute decorations. I will be coming back to purchase candles. Love supporting AAPI-owned business!

Went in to Lux after several failed attempts at other vape shops…read more These guys have the goods and the knowledge to back it up. Fantastic selection of juices, glass and extras Like chilling, papers, wraps and more. Prices are great and service is even better. Staff is super friendly and more importantly, knowledgeable. Store is clean and well thought out. Didn't have to sift through garbage products placed gratuitously and overpriced to find what a real vapor needs: Juice, mods and batteries. I am now a regular and have my go to shop. Soooo glad they are open in the neighborhood as they are a welcome addition of quality retailers that have what you need. Thank you Lux! See you on my next coil run!

I recently got into Vaping CBD flower, and was in need of some local goods and knowledge. After…read morehitting up some shops and getting disappointed by the quality and prices that I found, I stumbled onto this little shop and knew this was going to be good. So welcoming, clean, calm and the owner and girl that works there are the most awesome, knowledgeable people I have come across in a long time. They have the best selection of fresh flower I have found in this city. The best CBD products for your mind and body, which is why this is now my to go store. I cannot recommend this shop enough. They are there to answer all your questions and make sure that you leave with what you were looking for. Customer service- 4 stars. Products- 4 stars. Prices- 4 stars. Go check them out, you will not be disappointed.

Tonight was my second visit to Botanic Alternatives, and my first impressions of it have been…read moreconfirmed--it's great. I'd previously visited a few CBD/vape shops in Chicago, but most of them had either a stoner, haphazard or indifferent vibe. (One in my neighborhood, which shall go nameless, was disorganized, had staffers more interested in chatting, smoking and hanging out with friends, carried more bongs & pipes than actual products, and weren't at all knowledgeable about types of CBD nor for what they were appropriate--the very young clerk had to phone her boss at home for answers, and I still didn't feel adequately advised). But Botanic Alternatives is a gem! Unlike the other stores, it is devoted mostly to CBD (with a smaller section for nicotine), and carries a variety of the most reputable CBD products (I know because I've vetted many brands online), with no gimmicky or faux-stoner stuff (such as those Weed World truck scam candies). Owner Tom, and associates Marissa & Jeffrey are friendly, patient, professional and extremely knowledgeable. Both times I shopped there I had extremely specific questions about which CBD products would fit my precise health concerns, and they explained exactly why they recommended some products for me and steered me away from some others. I also sought Jeffrey's advice for how to transition my husband from cigarettes to vaping (a work in progress). There is plenty of literature on hand to educate consumers. The layout is modern, brightly-lit, streamlined and very well-organized. Tinctures, edibles, tablets/capsules, vapables/concentrates, flower and even pet products are in their own sections of shelves and eye-level display cases. Jeffrey was able to advise me as to how to customize & combine amounts of products to best fit my needs (e.g., sleep, pain relief, anti-anxiety), and even integrate them with supplements & foods I have on hand. There's even a comfy lounge area with sofas & tables. (Those other shops mentioned in the first paragraph didn't even have a single chair on hand, and felt like "corner-store-meets-head-shop"). The only downside for me is location: Logan Square is trendy, but it's far from my north lakefront 'hood, difficult to reach by public transit (at least the CTA line that serves my area), and parking is a crapshoot at best. But that's not their fault--they are well-suited to the surrounding upscale millennial demographic (though even as an unhip aging-boomer I nonetheless felt welcomed, valued and comfortable). Besides, rideshare services have made driving & parking a non-issue. Hence the full complement of stars!