If there was a zero star, I would click that. Before you are skeptical about my review, keep in mind that I have been a mechanic for the last 17 years. My girlfriend took her car there simply to get an oil change because I didn't have the time to do it. They did an inspection and decided that her serpentine belt was "cracked" too much to be "safe". The belt was brand new. It was literally replaced within the last month (They have a lifespan of roughly 60,000-100,000 miles on most cars). They thought she was naive about it apparently. They said they'd show her the old belt to "prove" it to her, but some shops keep random old belts to show customers, an old tactic used by crooked shops because the general public doesn't know what their belt actually looks like. Basically, they were going to charge her hundreds of dollars to make it look like they put a new belt on when it was THE SAME BELT. They also charged her well over $100 for "cleaning and adjusting" her rear brakes which THEY NEVER DID. They simply sprayed them with a can of $3 brake cleaner, so they didn't squeak for a week. I had to work on her brakes a week later because they started making the same noise. It was obvious that they didn't even take the wheels off since they were rusted on, let alone the brakes. As a mechanic, I am thoroughly disgusted with being in the same business as them. I'm sure this will get deleted by them too so whoever sees it, please spread the word. (You can't respond after your initial post so I'd recommend disregarding their response to this, unless it's an apology). Honestly, I don't care about a refund. Just get these crooks out of business. read more

Omer and his "team" are absolutely amazing! A couple days ago, I became a new and LOYAL customer. I was having trouble getting in anywhere else to see if I needed new tires and if my battery on my Honda minivan was ok. Omer was able to see me that day and recommended new tires, which I pretty much already knew (plus he showed me how to check). Battery was ok. So, in less than 24 hours, I had excellent new tires that work beautifully--just in time for the snow! Then yesterday we realized our other car was making weird noises. Again, today he squeezed me in and was able to figure out the issues. Best of all, he fixed them and the car sounds great--i.e., silent. Prices very reasonable! Not only is Omer extremely knowledgeable, he very willingly and graciously explains everything. Great communicator and a lovely person. Also can't say enough about Merve, his sister who keeps the wheels turning, so to speak. It makes me so happy to have found a neighborhood, family-owned shop for vehicle maintenance and repairs. What an asset to our community! read more

Been there twice in the last two weeks for two separate problems with my 01 Alero. Omer was there both times and has been very friendly in helping me get my car back up and running and on the road quickly. The prices are fair and they are honest about the work you need and work that could/should be done but don't necessarily need to be done now, but what makes this place so great is that they will go out of their way to help you when your having car problems. For example, when I couldn't turn my key in my ignition, Omer drove over to where my car was stuck, tried to get it started to save me a tow trip, and explained what he thought the problem was after being unable to. Even though I still had to get it towed in I appreciated him going out of his way to try and help me. I will continue doing business with Budd's. read more

I was driving home from work on a Friday night a few weeks ago when BOOM, my tire went flat. I managed to get my car back to my garage but seeing how it was nearly midnight, there was nothing much I could do. The next morning, I called a dozen of car repair shops to get my flat fixed but because it was Saturday, no one was open. When I called Bud's Auto Repair, the guy working told me that although they were technically closed, I could bring my car in and he could see what he could do. He changed my flat out for my spare tire and a few days late I returned to have the original tire resealed and put back on. The entire process was easy, affordable, and I couldn't have asked for a friendlier experience! read more

I have only good things to say about Omar and the rest of the guys down at Budd's - they know cars! This is by far the most friendly shop I've ever been in. If you're worried other shops might be overcharging you, ditch them and go to Budd's. Case in point: recently I was having AC troubles on my BMW, and I was worried the compressor might have failed (a $1500+ fix). Omar started diagnosing my car immediately and realized the compressor wasn't the issue at all. He was able to fix my AC in about ten minutes, and he only charged me $30 for parts and labor! He then gave me a 10% off coupon for my next visit, regardless of the issue. Seriously, the best service I've received in Madison! read more

Budd's has excellent, skillful mechanics, they do great work. The price is fair. The customer service is stellar. Plus they are everything you want in a small business: They're trustworthy. They're nice people. They go out of their way for you. They're sympathetic when the diagnosis is grim. They remember you. They remember your vehicles history. They're the best thing about a breakdown. & only half a block from a coffee shop! When you leave Madison, what you miss are the top notch small & local businesses like Budd's :) read more

You know how you often go to auto repair shops and leave feeling like things didn't go so well? Like you really didn't need all of that extra stuff and maybe if shouldn't have been so expensive? NOT the case here! These guys are fantastic. Last week my car battery died while I was out. I gave them a call and they were over in 15 minutes helping me install a much needed new one (it had been at least 10 years....). The old owner was awesome and so are Omar and Gary. Take your car here, you'll be happy. read more

My car failed to start outside my own place a couple of days ago. I called Buds and the new owner/manager came out. After a few minutes he accurately diagnosed the issue and started the car. I was able to drive to Buds on Monroe Street where the part was ordered. I was given a ride home. The part arrived that evening,was installed the next morning. So I am very pleased. Excellent diagnostician,same thorough work on the car as always. I have great confidence in the service provided. read more

Cannot express how grateful I am to these guys for their service. Not only did they work with me every step of the way, working out deals and keeping me informed on their progress and roadblocks, but man, when it took a little longer to PERSONALLY remake my brake and fuel lines, they detailed my car and fixed up the body work. I have never been able to say that getting my car repaired was a pleasurable experience before this. These guys deserve every star and a few beers. read more

These guys are awesome. They get the job done, no hassle and are more than fair. I needed my brakes started acting funny on me one day and I became too nervous to drive. Even though they were booked all day, they still found a way to squeeze me in and get my car back on the road. Couldn't imagine going anywhere else for my car needs. read more

Everyone I talked to during my experience with Budd's was very helpful and genuine. They even took time out of the middle of their busy day to give me an estimate even though I didn't have time to make an appointment. I would definitely recommend them to any friends or family who need to get their cars checked out. read more

These guys are quick, professional, and fair. They were able to diagnose my problem and set up an appointment in no time. Would highly recommend going here if you're looking for knowledgeable mechanics that you can trust and that will offer you a fair price. Will be taking my car here from now on. read more

I've been going to Budd's for decades and the new owners are as wonderful, friendly, and helpful as the old. It is a great neighborhood small business. Thank you Omer and Gary for continuing a great service to the Monroe Street area. You will continue to get my business for decades. read more

Now my Honda rides like a Cadillac! I took my car there because I was hearing a whining noise and thought it was the transmission going bad but they told me all I needed was new tires. They needed to be replaced anyway, so on they went and now the car is very quiet while driving! read more

I had a great experience getting my Toyota fixed here. The service was very honest and efficient. I dropped off my car before they opened (had to get to work) and pick it up the same evening. I would recommend this repair shop to anyone. read more

After having spinal surgery I found my flexible section of my exhaust pipe a 1" piece needed serious repair Omer and his team went above and be on and replaced 4'1/2 " of exhaust and I could not be happier.Thanks Guys. J.W. read more

These guys get you in and out in great time, and have very fair pricing. They showed me the part that they replaced without being prompted - something you won't get everywhere. Overall, an excellent experience. read more

The new owner has revitalized Budd's into an amazing shop. He really cares about making sure the job gets done right, and for a reasonable cost. Great value, and a great asset for our neighborhood. read more

Their mechanics know what they are talking about and the owners are great guys who offer great service for a great price. Hands down, I'm going back in the future when my Honda needs it. read more