Quick and easy for both check in and check out - the car was ready basically when I got there, and…read moreit looked like there were quite a few available when I picked up and dropped off. Also fairly clean bathrooms for renters. Just make sure to keep your eyes peeled around the area. The lot is extremely small and there are a ton of cars with very little room to maneuver. I would definitely recommend getting dropped off to avoid getting stuck.

Quality/Quantity - Good clean rental for my daughter. This…read moreis a VERY busy location. But for the most part, easy in and out (but not as easy as their LV location that I frequent). Atmosphere - Small location, but big enough. They probably have another lot nearby...? As this is a very busy location. Open 7 days a week. 8am or 9am to 1pm or 6pm. See Yelp, their website, or my picture. But after business hours, they have a key drop off. Service - Good. After a short wait, easy check in and out. I watched as the team was washing and cleaning all the cars that were being returned. Price - Daughter paid, so no idea. Owner Comments - Congrats on your success since 1957 with your 8000+ worldwide locations.

Fraud alert! The woman who took my return vehicle which was spotless and had a full tank of gas,…read moreinsisted that I leave and she would email my receipt or I could wait half an hour for her to inspect it. She then fraudulently charged me for 2 gallons of gas plus addition fuel tax for 25$ extra! Drop your car off anywhere but here or wait to make sure she doesn't commit fraud while your back is turned! Liar and a thief! Extended headache having to contact customer service and try to prove your case! Absolute nightmare! Keep all receipts and take photos before and after or prepare to pay more to the gluttonous thief's! !

I made a reservation at Hertz and arrived at the location only to be told that there were no…read moreavailable cars. Instead, I was told that I could PAY to upgrade to a larger vehicle. This is extortion. They cancelled my reservation, but I am still liable for the insurance that I prepaid. Their toothless employee who is probably recovering from a meth addiction had zero agency to resolve this issue because Hertz is structured to avoid any accountability. I HATE THIS COMPANY. LOATHE. I'm filing a complaint with the Better Business Bureau.

There is Aloha in the Bay! The lovely couple who are the franchise owners of this Avis just went so…read morefar above the industry standard of care and customer service I couldn't believe it. Showed up this am with an Avis car my dad got from the airport a few days ago. It reeked of cigarette smoke. Without pausing, the owner and his wife offered us the same make/model. But, can we have a bigger car actually? Because traveling with kids, blah blah. Sure! No hassle. No up charge. All kindness and Aloha. RENT FROM THESE PEOPLE. THEY ARE GOOD PEOPLE!

The only reason this place gets a one star is because of location. I had one interaction with a…read moremiddle-aged middle eastern man who was the rudest, most dismissive representative I've encountered at AvIs. In the event that this makes it to Avis, this was on December 15, 2022 at 2:30 pm. This man was the only staff person present at the time. Which may have been the reason for his bad attitude. I have a picture if needed to inform of his identity. He was not who you want representing your company. If it is, l'll happily redirect my business to Hertz.

They are really good at following through with their appointments. Excellent customer service and…read moregreat communication.

A smooth and well-informed process, they were a great resource when I was moving and needed a truck!read more

I'm totally impressed with the quality of service rendered -- from their email communications to…read morethe rental itself. And the rates here just can't be beat! I'll be sure to tell friends about Rick and his exceptional business.

Rent a Relic is an excellent rental car company! They're friendly, reliable, and offer an…read moreaffordable rental price for your Bay Area car needs. An added bonus: notary! I used both services and couldn't be happier. Thank you Rich & Todd!

Rent a car in Cancun in December 2025 online, and the total came around 200 plus USD. When I went…read moreto pick up the car, the salesman tried to charge me $1350 instead, and I asked for a full refund. Unfortunately, the case is currently pending. Scam avoid this rental car.

Service was excellent. The car was great. The price was right. I had a great experience and would…read morerecommend Rent-A-Wreck over the big guys. Thanks to the people that work at Rent-A-Wreck.

Outstanding customer service from Merrie Lopez at Enterprise for a same day, multi-day rental for…read moreme in Berkeley while my car was in service. Easy in, easy out, easy change, early return -- all no problem and with smiles and laughs all around. Good price and good vehicle. Thank you - will definitely rent again from this location.

Had a very odd rental experience from Enterprise in Novato, CA. Dropped car off after rental…read moreabsolutely fine, key in drop box as they were closed. Next day I get a call saying I owe $3,000 for damage to vehicle. What a clusterfuck.

They cancelled my reservation 2 hours before I was suppose to pick up my rental, so they did not…read moreprovide me a great experience to say the least. Instead I had to rebook at a different location which was extremely inconvenient. I wouldn't recommend this Avis to anyone, unless they enjoy gambling on having a car to pick up the day of pick up.

I do not recommend this place. They cancelled my reservation a few hours before and put me in a…read moreterrible situation. I am going to file a complaint with the appropriate business organizations against them.

I got a super good deal and they gave me a free upgrade for my birthday which was really fun! I…read morehighly recommend. Super easy pick up and drop off and Tim is very helpful.

I do not recommend this car rental establishment. I booked my car three months in advance got here…read moreand there were no cars in the lot. No car to offer me so that I can go about my day. This is such an unprofessional establishment, especially when I have my day structured out the way that I needed to go, and there's no leeway not even a single car to offer me so that I can go about my day. I do not recommend this establishment for car rental. They will give your car away and not even care. No phone call no heads up to warn the customer that they don't have a vehicle for them. Thank you so much for throwing a wrench in my plans!! I will never ever again go outside of real professional car rental establishment these little cheap old places are no good! You can save the automated apology. I don't care to hear it! I will never come back to this company no matter where I am!!!