Thank you Sergio for making this experience easy and hassle free. Went to Hertz first and they gave…read moreme nothing but problems. Went over to enterprise and was in and out in less than 5 mins in my new rental. They were very accommodating and didn't charge an extra fee when I needed to drop off at another location. This will be my go to place for any rentals in the future!

I have rented from Enterprise over the years. You could say that they are my "go to" when it comes…read moreto renting a car. Whereas most of the experiences are positive, today really changed my view in terms of my next choice when I am looking to rent. I made my reservation on the app, I am a loyal customer so the app worked without an issue. Now I am at he counter as promised and the service person tells me he is sorry, however, there was a glitch in the system, the Audi Quattro that I reserved will be a Chevy equinox. "That's all I have to offer you"! My next rental will be from the competitor as I am done.

My experience with Enterprise in Corona have consistently been positive. The staff are friendly and…read moreprofessional. The cars are always clean, inside and out with a full tank of gas. The cars we've reserved online is exactly what we get when we pick the car up . There was one occasion when the reserved car was not available, however , they rectified it by giving us an upgrade . Additionally, I really appreciate the service they provide by driving me home ( within 6 miles) after dropping off the rental . Great customer service guys!!! Thank you .

so expensive I went to rent a car for one day they me $90 for one single day and on top of it. The…read morecar wasn't even clean so it's not good. Be aware of this place very expensive. They charge whatever they want. it's so crazy one for one day. I drove the car for 6 miles because I need a car to do something because my car was on the shop but to pay $90 that's too expensive so don't do the same mistake. I did go someplace else. Maybe just get an Uber will over here very expensive and they charge your credit card so there's nothing you can but we learn as we go, so don't do that same mistake I did at this location. I don't know if all the locations are like that, but I imagine they are just

Always an amazing experience! Staff is always professional and kind . And they always offer me a…read morefree upgrade when they can. I always book in advance and things go smoothly.

This place is a scam artist. Do not rent from here. Go to Ontario airport instead…read more It was a bait and switch. We booked in advanced and paid in advance for $55.85 a day vehicle. They claimed they didn't have the car when we showed up and the girl at the checkout had the audacity to propose that we upgrade the car with an addl $45/day charge for their mistake??? So now they are charging me extra for their incompetence, I'm out $200 extra. There was no discounts offered, nothing. We followed Hertz rules and regulations and this was the treatment we got? I'm stuck because I needed a car today. I could have booked somewhere else instead of paying $100/day fee. You guys should be sued and put out of business. I will file a complaint about your business everywhere for your crappy business practice. I have used Hertz before and this was the first time I was treated like this. This is so unacceptable.

I normally don't leave reviews, but my recent experience with Avis was frustrating enough to speak…read moreup. When I picked up the rental car, it was clearly not cleaned--as shown in the attached photo of the cupholder, which had dirt, crumbs, and even a piece of trash left behind. On top of that, the car had a bad smell that made the ride uncomfortable from the start. To make matters worse, when I returned the vehicle, I was told the gas tank wasn't full, even though I had filled it completely just before drop-off. I was forced to drive back to the gas station, waste more time, and take a video of the pump clicking off to prove the tank wouldn't accept more fuel. Absolutely ridiculous. Between the poor cleanliness and the unnecessary hassle with the gas, this was one of the worst rental experiences I've had. I expected more from Avis.

Great customer service! Download the app! You get a much better deal through the app by adding…read morediscounts like AAA or Amazon Prime. I've been renting off and on for about a year. The car is not always clean, sanitized or smelling great. It's a hit or miss! The SUV's are the best and usually brand new with very low miles. The midsize cars are a bit older. I love that they have a bigger selection of cars compared to other locations. They have the Tesla. Unfortunately the one I got smelled like smoke, no floor mats and not well maintained. I hate to say this but I blame the previous customers for the scratches etc. Tesla Model 3 short range: a full tank cost about $20 to charge total. Tesla superchargers take about 30min to fully charge. All electric cars you must return with 70% minimum. The charging cost comes out of the DEPOSIT. Honestly, I feel if you want Avis to carry good spotless cars then customers need to take responsibility as well my opinion. NO SMOKING (obviously), however if you choose to smoke in your rental please leave a couple of cherry car fresheners inside the car and leave windows open. The staff are accommodating when you come in at the right time. Like I said it's a hit or miss! They do have a drop-off window of 29 minutes max. There's an extra charge if it goes over. As a courtesy, I usually call in to let them know if I'm running late. It's a busy location since it's the only Avis in Corona. Avis in Chino barely has any cars. Enterprise rental also has a very small selection. There is a $12 charge to extend. The daily rates changes if you wait til the last minute. Extend right away if you can. All billing issues need to be addressed with the 1-800 customer service line. They will NOT resolve any billing issues over the counter. I can't stress enough to CYA!! When picking up, address any damages with the staff before driving off. Let them know! TAKE PICS of every single thing that looks like a scratch or dent (inside & out). If the car smells funky let them know before driving off the lot. It literally takes a minute to take pictures. When dropping off, fill up the tank (take a pic of the gas gauge, return it clean (inside at least) and drop it off on time. I definitely recommend!!

Really came through in the clutch! The vehicle was exactly what we needed! Excellent!read more

Overall, this was a very bad experience. Based on what I went through, I would not recommend this…read morelocation. A few weeks ago, I reserved a Toyota Camry, but when I arrived, they did not have the vehicle I had reserved. The car we were given was a hybrid, but the battery was dead when I got in it. The vehicle was also dirty inside. They initially tried to give me a smaller car, which was not what I wanted. To their credit, they eventually provided a complimentary upgrade to an SUV, which I appreciated. The bigger issue occurred when it was time to return the vehicle. I arrived on the scheduled return date, but the office was completely closed. The doors were locked, there was no sign posted, and no one answered when I knocked. I contacted corporate, and they instructed me to take a photo of the vehicle in front of the building to document that I was there on time and email it to them, which I did. When I returned early the next morning, the staff member I spoke with, Noori, was very rude and unwilling to listen to my explanation. I was told I would be charged additional fees, including a late fee and a fuel charge. I explained that I had attempted to return the vehicle on time, but the office was closed and unattended. Despite providing the details of what happened, I was repeatedly told that the location was open, that they do not make mistakes, and that there would have been a sign on the door. My original charge was supposed to be around $130, but after the additional fees it increased to approximately $330. Corporate has only agreed to refund $100, even though the situation was caused by the office being unavailable when I arrived to return the vehicle. While I appreciated the complimentary SUV upgrade, the poor customer service, lack of accountability, and unexpected charges left me very dissatisfied with my overall experience.

I'll never buy a car from another dealer. This was the best car buying experience I've ever been…read morethrough. I felt like they held my hand through the whole process and I felt so comfortable with the integrity and honesty shown. I've been looking for a specific car and I'm so glad I found inland auto exchange because they found it for me. Joey the owner was very knowledgeable about so many different makes and models and years. His warranty was so inexpensive and I will never buy another car from anyone ever again. I highly recommend inland auto exchange.

I recently bought a 2003 4runner from IAE, first Joey is a great person , then he's a super…read moresalesman. Second the car he sold me was very clean and well maintained, it was exactly what i was looking for , it took me awhile to find the right one.Third during the warranty period , any issue was professionally addressed . I highly recommend IAE , for your peace of mind car buying experience...

Surprised at the reviews for this rental location, because I had a great experience. Jeff, the…read moremanager, helped with my check in and check out and he was amazing on both encounters. He is kind, patient, understanding and very helpful. The car insurance initially approved a sedan sized vehicle, but he informed me that they should provide a vehicle of a similar size. I reached out to the adjuster and got approved for an upgrade! My son was with me both times and Jeff was friendly to him as well. I would not hesitate to come here again. Car accidents and car rentals can be such a headache. Thankfully Jeff made an unfortunate situation better with his excellent customer service.

Having a rental is almost always a headache, and my car was going to be in the shop for two weeks…read more I needed a vehicle equivalent to or bigger than my 4Runner. The Enterprise location closest to my house didn't have anything available, so I started calling around. When I called this location, Tiffany answered and took care of everything. She got me exactly what I needed, and the whole experience has been great. I'll only be dealing with this location from now on.

I rented from this company a few times and the cars are always clean, no odors which is a big thing…read morefor me. The owner is flexible to adding dates when needed. Overall very happy with my rental cars.

Clean rental cars and great service! Will definitely recommend. They won't disappoint!!!read more

Needed a rental car for our road trip this Spring. We rented a mini-van from Enterprise here in…read moreEastvale. Received great service. Only issue. I could not drop off the car early. They don't have a key drop off box.

Had a great experience while dropping off a rental. Noelle the manager, was very helpful and…read morepersonable even though she was training a new employee. I asked if they did courtesy drop offs and she said she couldn't since there was only two of them and one was still training so she ordered me Lyft back home. I felt like she went above and beyond for Customer service .