20180925 - This is a bean bag pillow is 52x52. When I brought it in to get a specially made pillow…read morecase cover for Zoe & that it was also decor friendly, suggestion made to get case sewn @ 51x51. Ready for p/u 9/24, too excited since wait been over 6 wks. My fault; didn't QC pillow prior to LVng the store. 1ce home, quickly noticed gapping seam that was unraveling. I placed a call to the store so that they can note that I needed to return it to them. As it sat on the deck, I seen the highest points of the pillow & when I went to feel if it will soften downI was quickly disappointed, the pillow will not distribute evenly and will have the highest point in the middle. Which now really makes this pillow not feasible for Zoe;-( The suggested 51x51 may have been a wash. Update from when I dropped off the BeanBag, walked out a happy customer. Jenny, the Mgr, has always been welcoming since my 1st visit. She came out & looked @ the seam as it was she who took my call YDay. So appreciative as she didn't wait for me to request a solution & offered me to make it right as I began to state that maybe we can insert a two inch material between the two top & bottom cover as to make it a boxed pillow. She agreed it would be a great idea and that she offered to cut up material she has in stock and would get it back to us in about a wk's time. To add, she did offer to correct the seam w/ making the pillow a boxed pillow and no fee. I appreciate her solution & I continue to enjoy visiting Karen's Fabrics when I need to find unique prints for my decor. This isolated incident reassured me that I choose the right business to commission my special pillow cases=*} #ThnxKelly #KarensFabric

What an amazing store with such beautiful fabrics and terrific designers to help you with your…read moreselections. I have worked with Robyn and she's come to my home, taking measurements and will make sure everything's going to be perfect!! Karen does a terrific job of having a large selection!! Worth the drive up to Alpharetta from Atlanta for sure!!

I placed a 19 yard fabric order on December 3, 2024. The charge was a bit over $1500). I received…read morean email confirmation for the order as well as a charge on my AMEX card. The following day I had a question about the order and emailed customer service as well as making numerous calls per day over numerous days - leaving voicemails with no response. This morning I went online and the business is listed as "temporarily closed".... I still have a $1500 charge on my credit card. If the business is "temporarily closing" then there shouldn't be any charges and the customer should be contacted. Even better the website should not permit online orders. This business is unethical.

I came across William, by accident. What a find! He does excellent (really excellent) work at a…read morevery fair price. I will recommend him to all of my friends who need custom drapes.

Ed, Brandon, Miles and Jihad had the opportunity to deliver furniture at the DeKalb County…read moreSheriff's Office and Chief Atkins was very pleased with their outstanding customer service and excellent professionalism. Thank you very much for your hard work! Chief T. Atkins DeKalb County Sheriff's Office

If you need good office furniture at a great price this is the place! They also give great service…read more I have bought from them multiple times. Recently I needed a conference table and I needed it delivered next day. They moved things around and got it to me. That is so rare these days! You would think that you could go to an office supply store and get furniture for less but not the case at all. I'm so glad I gave them a chance!

I've taken my sewing machine here to get it serviced and cleaned for many years. The other day I…read morebrought the machine in because I knew the problem was due to operator error, me... therefore I did not want to leave my machine for the tech I want to see what I was doing wrong. The nice gal at the register, I think her name is Lynn, Took my machine apart and even though she was not a tech she was able to determine what was going on and why the machine continue to jam. I wouldn't ordinarily ask for on the spot diagnostics but I was a regular customer. Because I was able to learn what I was doing wrong I was able to help my daughter complete a project due the next day. Five stars to any business who is willing to go above and beyond like this one!!!

Let's see if they make good on my $119 service…read more.. Took my Pfaff in for routine service, including noisy bobbin case. It took over 2 weeks, and when I got it home the bobbin was still hanging up and in addition, the feed dogs wouldn't raise/lower! Called them, they said the service "is under warranty" but that they can't take it in for at least a week. ARGH! It cost $119, the tech is supposed to be Pfaff-certified, but right now I am so frustrated I could bite! But I'll take it in next week and see what happens. By the way, the ladies who work there could not be nicer - I have no beef with them, just the technician/repair on my machine. Expensive, slow, and added a problem without fixing the old problem! I'll write back with the resolution once I see what happens.

Great job reupholstering a 20 year old settee. It was not a particularly expensive piece but has…read moresentimental value and was in desperate need of an update. They showed me fabric, pointed out a better fabric that was less expensive than my first choice, picked up the piece that same day and got the work done quickly and for a fair price. I have a couple other pieces I will have them work on. Highly recommend!

Absolutely fabulous job!!!! Wilmer & company did an amazing…read morejob reupholstering 2 couches for me! They picked them up and dropped off. Wilmer was super nice to text when he was on his way. Their work is fabulous!!!! I also had them do a couple slip covers and cushions for chairs & again I am very happy with the results.

I went in asking for brown upholstery weight fabric for backing a 200 year old tapestry that is 8…read morefeet by 11 feet. I needed upholstery weight for structure because it would be hanging but it would be on the back. He looked me straight in the face and told me to go to Hobby Lobby. I don't know why he decided not to serve me, but I won't be returning.

Very good craftsmanship, excellent pricing and reliable service…read more This was our first time using a furniture upholstery replacement service and Budget Upholstery came through for us!

When we first moved to Atlanta, my husband recommended I go see this place that he just happened…read moreto see while getting our car serviced across the street. I'm so glad he did...This place is amazing... from customer service, to any kind of material you need to create your own designs on or off the sewing machine, to teaching what you don't know, and need to know about any machine they have available. I've bought both sewing machines and sergers from this store. They give you excellent deals when purchasing anything, and if ever a problem they always provide the right solution. Their classes are very informative, well worth the price, their expertise is amazing, and their machine repair is second to none. And, as always, the buck stops at the top...their Manager is second to none, always available, fair, honest, and if it's fixable, she can fix it!

Went to see if I can have my sewing machine fixed. A very nice young lady provided great customer…read moreservice and explained what I should do to get it done. They also sell sewing machines, and they seem to offer different types of sewing classes. There is also a selection of materials for sale. While I was waiting for my turn, a gentleman came to pick up his machine, and he seemed very happy. I did ask the sales lady, how much it did cost and the price seemed reasonable. Of course, every service price is based on the additional parts and labor needed. So, I will definitely give it a try. Seems like it will take few weeks to get your sewing machine back, but I'm sure it will be worth it.

The location has rows & rows of fabric. Every color in the rainbow, different textures, & for any…read moreoccasion or purpose imaginable. YOU name it and the fabric & ALL organized accessories are THERE for you. The prices are reasonable & A Customer Service person is available to answer your ?'s