The worst customer service and management we had ever dealt with. We have rented from other…read moreEnterprise and other rent-a-car facilities and had never run into any problems, but this one could not even provide us with any service or, let alone, assist or work with us in procuring the very service they are trying to offer. We successfully brought our business somewhere else. Now we'll think twice before renting at Enterprise. -June 22, 2016 Business owner information Enterprise R. Business Owner Jul 8, 2016 Thank you for your review. If you can provide a few more details, I would be happy to look into this further for you. Please email Care@Enterprise.com with your contact information, your reservation/rental agreement number, and the details of your experience. Please include reference # 160708-003370 in the subject line of your email. Thanks. -Shane

Amazing experience from start to finish. 5 stars. Wonderful people there-very professional and a…read morepleasure to work with. I'll be coming back anytime I have to rent a vehicle.

fantastic service and great operation from start to finish Mike and jodi are the bestread more

Not even sure where to start...got referred to this place by BMW dealership to replace the driver…read moreside door that was completely damaged by trailer while I was parked. Instead of ordering a new unit to replace it with the body shop appears to have finagled a salvaged piece (while charging full price) and took over a month to do the work during which time we had to cover the rental expenses. More fun bits: - body shop called to say the work was done and car was ready to pick up - my Dad had to take a hour and a half train ride to get it only to find out they were still waiting on another part to finish the job...having to take a $50 Uber ride home after... - the "new" door has a worn down handle that is still leaving black residue on my hands, has obvious wheezing air leakage, and malfunctions electronically... TERRIBLE, dishonest service and product.

Excellent experience renting a car here. The lady who runs the office is very friendly and helpful…read more The car was exactly what I wanted. The entire process was quick and stress free. I would definitely use them again

Frankie is terrific! Her customer service went above and beyond in every way. This made the whole…read moreexperience so much less stressful. Frankie returns calls immediately, answers all questions thorougly, and patiently explained the ins and outs of my rental car so I was familiar with it and comfortable driving it. The Hertz system is very efficient and Frankie made this an easy and pleasant experience.