My experience with Toyota of Terre Haute has not been good. I purchased my 2013 Toyota Rav4 limited…read morecar from Toyota back in 2017. The car now has 90,000 miles on it. We have taken the best care of it wanting it to last many years. In 2022 the paint started peeling off overnight in sheets on the top of the car. We took it to Toyota who told us they would fix it. They had the car 3-4 days and only repainted the very top of the car where the sunroof was. Last year the hood started peeling in the same way. I took the car to Scott's custom colors and he offered to paint it for $500. So I did the hood out of my own pocket. Now the back passenger door is peeling and I'm being quoted $2500.00 by several places to get this piece fixed. Toyota tells me the time limit for fixing this for them is up to this was a problem with the paint color blizzard pearl. It doesn't stick properly to the car. They have known about this issue for years. Many of their cars made before 2018 had this issue. Why didn't they paint the whole car when the issue began and I took it to them the first time or at the very least help me fix it now? I was told it would cost $10,000 to repaint my whole car. My car is basically ruined. Toyota has brushed me off. When I took the car in for them to take pictures, they told me they would get back to me within 2 weeks. They were going to check into fixing it. They never called and Fred the general manager of service never sent the pictures in. They arent interested in helping. We have bought 4 cars from Toyota of terre haute. This is the way they treat loyal customers. I like Toyotas but won't buy from this dealership again.

I reached out because they were the closest dealership that had the Solar Octane Tacoma that I…read morewanted. Jeff, the Internet Sales Manager, responded quickly and kept working after hours to get everything ready for me. When I showed up at the dealership the next day, the process was smooth and efficient, and they gave me exactly what I expected for my trade in. Overall I had a phenomenal experience!

Although I might update upon return of my rental and the reflect on the entirety of my two week…read moreHertz Rent A Car Terre Haute experience, I am already off to a good start. In hopes that my rental car does not fall apart, the A/C does not go out nor I find a dead body in the trunk, I am confident in my 4 Star Yelp review thus far. This Hertz is located behind the Honey Creek Mall in an auto store complex that is selling different brands of auto parts and services. They have a sign on the front of the building, so although they are doing other things in this location other than renting cars, this is where you will find Hertz. Now the Terre Haute fleet of Hertz Rent A Cars is small, so it is best to have made a reservation in advance. During busy times, like now with Memorial Day weekend, the Indy 500 and graduations, they might not have any cars for someone who is seeking a car just on the fly. With their limited fleet, they have to pull cars in from Indy or other markets and they are simply not here on sight. Anyway, I booked everything on-line, which was super simple. Also, I noted on-line that there was a message saying that Hertz could pick me up. A few days before my scheduled rental car pick up, I reached out for the pick up. Erin Murphy, the Branch Manager, could not have been more kind. She clearly explained that as long as I was within 15 minutes of pick up from their Hertz location, they would pick me up, bring me back to Hertz to complete all the paperwork and then I could be on my way. This was super helpful. In addition I was reflective of how her friendly manner and kind disposition added to my happiness. I have rented a basic four door Chevy Impala. Nothing cool going on with the car I was provided, but it will do the job and get me from A to B during my travels. But the experience of an easy booking, the option to have someone get me for the pick up of my car rental and Erin's customer service, I am extremely happy with my Hertz experience.

Beware of time limit! I had a car reserved during our…read moreholiday travel and they gave it away. I had reserved it for 8 AM, not knowing for sure when we'd be able to pick it up. When we arrived at 11, they told me they only allowed a 2 hour window to pick it up. I received 2 email confirmations and a phone confirmation, none of which mentioned this time limit. The staff was very unfriendly and said "well it's on the website". Well, Hertz, you will not be getting my business in the future.

I bought a new 2025 Ram Larmie, they have treated me with respect so far, and so far, their after…read morethe sale service has been good, always give me a loaner when my truck has service. so at this point I have nothing but good to report.

I searched and searched for the perfect vehicle. It took months, due to COVID and the limited…read moreavailability of vehicles. Diepholz had the one I wanted after searching, literally within a 250 miles radius. I decided to make a the call to inquire. The woman that answered the phone was OUTSTANDING. Professional, courteous and generally convinced me that THIS was the right place to buy my car. I'd never driven this type of vehicle, however, I had a sedan of the same maker. I live 2.5 hours away, so I made arrangements to go up and take a test drive. The General Manager assisted me initially, via email, then I worked with the Salesman, Kelly. They both greeted me upon arrival and I met the voice of the dealership as well. Lovely people. I drove it a few miles away. Parked and checked all of the bells and whistles. Fell in love immediately. Needless to say. Take the drive. This dealership is truly exceptional. All of the team members, from the receptionist, salesman, GM and financial officer. It was worth every minute. I will be remembering them the next time I'm in the market for a vehicle. Thank you all very much. Most Sincerely, Heather

We reserved a van around a month ago. Within the last week or so Vans were recalled nation wide. I…read morewould not have known if I didn't call and confirm that they had us down for a van on Tuesday for our Saturday pick up. My husband and my self have called for 3 days with no fix for this issue. The 1st offer was 2 cars. No not acceptable, waste of gas (reason for van), the only other option they could give us was a 5 seater SUV. Again No. We have 3 teenagers all 5'9 or larger, plus my husband and myself, and we are also extremely tall. No manager, no staff member took the time to call us. Each conversation about this was because we kept calling. If I would not have called Tuesday to confirm no one would have called. Stephanie wasnt helpful and said she would relay the message to mangers on Tuesday. Yesterday we were placed on hold multiple times with no answer. We spoke with customer service and still no answers. Today I spoke with Jess and she pretty much said well that's what we have to offer take it or leave it. And gave the excuse no one called because their managers were at a corporate meeting all week. Be warned that they have no customer service at the US HWY 41 location. And they couldn't even problem solve with any locations within an hour radius. We understand that things happen, but you weren't going to call us, so our vacation would have started off horribly if we had not taken the time to confirm earlier this week.

I visited your location in Terre Haute on Walbash Ave. The staff was exceptional and friendly. They…read morehad a thorough knowledge of the companys policy and provided all the answers to my questions. The manger was super friendly and made us feel at home. Sometimes people don't know how to provide comfort in business environments this was not the case at this store. I left happy to do business with your company! I will refer all my colleagues and friends! These employees deserve a raise for going above and beyond!!! Thank u Enterprise

These guys are fantastic. Under promise and over deliver! Flawless craftsmanship and 100%…read moretransparency on scheduling. Mike Shelton tracks every metric and he's absolutely, positively "on top of it". He also has a phenomenal relationship with GEICO which made the process much less painful. Personally, I don't know why anyone would go anywhere else.

From the owner: body builders collision & glass provides Professional Vehicle Painting & Restoration Services,…read moreMajor Fleet Service and Collision Repair Center, and Rental Cars On Site to the Robinson, IL area.

This car dealership specializes in harassment. I've been in sales throughout my career, and these…read morepeople take their sales tactics to a whole other level. I simply called to see if they still had a van I saw online, and they kept calling me to try to set up appointments to see the van, even even though I clearly said after the first call that I did not know when I would able to come in. But they kept pushing to contact me and set up an appointment. I received multiple automated and personal texts, even though I opted out of the first automated one. Still continued to receive them. And I have received texts, calls, and voicemails from 2 sales representatives for the past 3 days. They do NOT take no for an answer, and they do not get the hint. Even after I called to tell them I was reporting them if they contacted me again, the guy called me right back and texted me to ask when I would be available to see the van. Are you kidding me? Yeah, don't waste your time going to this business, unless you like getting chased.

Ford has decided to open up essential employee for a free oil change and tire rotation " the works…read morepackage " Had a great visit with the Service team at Courtesy Ford. Always a pleasure seeing everyone . Thanks as always We Love our Explorer

Have you seen the movie "the Secret Life of Walter Mitty?" The part when he arrives in Iceland and…read morehas to rent a car and goes up to the attendant and the attendant says "would you like the blue car or the red car?" Because this is the only two cars they have in the lot. Now this Enterprise is not quite that bad and has evolved and grown a bit over time, but I kind of personally think of it like this. Needed a rental car to head up north after being in Terre Haute to visit family near Chicago. Booked on-line, which is always easy. After hearing a ear full from a customer in the lobby ranting about a credit card hold or drivers license or something (come on folks, Enterprise is in the business of handing over a $20K+ valued car....understand the assignment and show up with a credit card and know they are going to put a hold on more than what you are paying), Jacob greets me kindly and ushers me outside. He gives me the gold colored Chevy Malibu, which is fine. I don't really care. We sit down inside real quick and not sure if that is smoke I smell or simply a bad cleaning job over the smoke smell. Maybe its not that bad. Jacob notices it as well. He offered to find another car, but I pass and say that its OK. This was my mistake. The smoke smell over many days of my rental was bad. But to add insult to injury, the car was dirty. Dirty on the outside, which is acceptable to me really, but on the inside too which is the unacceptable part. Smudges on the door handle like greasy fingers, dirt on the back seats, dust in all crevices around the car, dirty floor mats. I think when I got in the car, I was concentrating so much on the "does this smell like smoke?" Issue that I did not notice the other flaws in this rental. So Jacob did offer to get another car, and again my mistake. But this car should not have been cleared to be rented. Do a better Enterprise Terre Haute, for I know the smoke issue is not easily resolvable, but no excuse for a dirty vehicle inside.

Terre Haute US41 location has a great team and has been very accommodating to my often changing…read moreschedule. As a sales person who travels frequently my preferred team is at this location. Great job! I highly recommend them!