Dr. D'Angelo is my Cardiologist & he is a VERY Special Dr. Compassionate & Answers my questions in…read moreunderstandable words!! The office staff is always very helpful and efficient!!

Receiving post-op care today for our most recent surgery. Great location, very convenient from…read moreAntoine the Southtowns. This is a very modern facility, clean and aesthetically attractive. The professional staff is very kind, considerate, and knowledgeable.

I have been a lifelong allergy sufferer ... but over the last decade, I have been experiencing very…read morefrequent what I was TOLD were sinus infections by my primary care office, telehealth doctors, and 2 other allergists outside of this office. I was practically living on antibiotics. I demanded a referral here as they also have immunologists. I just knew something else was wrong with me but I didn't know what! Then I met Christina Long here and after discussing everything, she suggested it may be migraines .. that 80% of migraines are misdiagnosed as sinus infections! She did still do testing on me though to rule anything else out. My tests were normal and she referred me to dent for my migraines but also prescribed a different nose spray than the other doctors have. The combination of the new nose spray and the migraine treatment I now receive has completely changed the quality of my life! I cannot believe it took 10 years for someone to tell me this is migraines! I went an entire year without antibiotics which was incredible to me! I am forever indebted to PA Christina Long for changing my life so quickly and truly listening to me.

I've had nothing but wonderful experiences with Dr. Lomas and the rest of the staff and Buffalo…read moreAmherst Allergy. I was recommended Buffalo Amherst Allergy after moved back to the area ofter 10+ years in another state. I was dreading starting over with all new doctors in general, but very worried about going back to square one with my allergy shots. My old office wasn't very helpful in sending my old viles, so Dr. Lomas worked with me to retest for regional allergens and amend my care so I didn't have to completely restart. Every check in I have had since she has been very attentive and caring and I think she is an amazing doctor! The front desk staff are very helpful with questions and in scheduling new appointments. The nurse have all been amazing too! Everyone is very friendly and helpful. Administering the shots is always quick and painless. I can tell they take great care in what they do! I also love that there is an Orchard Park office, as I have since moved again since restarting my allergy treatments, so it is great to have a location a little closer to home.

I visited Dr. Melgar's practice, Southtowns Asthma and Allergy, for a long-standing problem I've…read morehad with my lips (they puff up and crack, especially eating cinnamon. It's not as "Jolie sexy" as it sounds). Getting an appointment was no problem, and I was able to get on the schedule within about a week. This review is not for Dr Melgar, since I did not meet him. His PA, Jessica Drexlinger, was very professional and extremely knowledgeable. She took a great deal of time considering the pathology of my case and testing every possible scenario. It was wonderful to have a medical professional take my problem seriously, instead of just handing me some cortisone and sending me on my way.

My 1 star review is for Dr. Melgar's staff. I've never experienced such ignorance, sloth,…read morebelligerence, incompetence, and bigotry in all my years combined. I am looking into legal action action against them. Why? 2 weeks ago, my mother-in-law went to see Dr. Melgar. He ordered blood work for her. We paid for this visit ourselves, no insurance. 1 week ago, my mother-in-law was approved for medicaid and received her card. Today, she went for blood work ordered by Dr. Melgar. For one of the orders, the facility required something extra, a code of some kind. Dr. Melgar's staff member refused to do this, calling my wife a liar, that her mother had medicaid all along and they don't accept Medicaid. (Completely ignoring the fact we paid for the visit without Medicaid) She was so rude & hostile that my wife called me in angry tears. Complete refusal to fulfill their duties, simply because they are too lazy. We paid for the service. All they have to do is fulfill their obligation started by Dr. Melgar's orders. We can take the results to another doctor. No problem. But we can't take the results if the morons won't give the OK for the doctor's orders. We shouldn't have to pay another doctor to give the exact same order.

Waste of time. I have had issues with plugged and popping ears and a drippy nose, my PCP suggested…read morean ENT because she could only see so far in my ears and nose with her scope, and she couldn't see anything concerning. I went to Paul Young, didn't see him, which is fine, but the NP that I saw didn't do anything my PCP didn't do and immediately suggested a nasal ablation and went on a sales pitch about how Dr. Young does them in the office. Felt like they "sell" that to everyone. She also couldn't see anything concerning- so why suggest this procedure? And for the plugged ears, she suggested I get a hearing test but they don't perform them. What kind of ENT can't do a hearing test in the office? Long story short- useless and total waste of time and money. Just got a $350.00 bill, after insurance for literally nothing.

This office needs to work on Communication…read more Dr Young diagnosed me with a nasal condition and told me that I needed surgery and to contact the surgical coordinator at the office number. He didn't elaborate on *which side* of my nose, how long the recovery would be, or what the risks were. Just: 'You need surgery, schedule it.' (I did have the surgery, and still don't know which side was even operated on). Sometimes, I think that medical people forget that we 'regular' people don't see the same things that they see each day. For us, none of these things are 'routine' and we don't know what to expect. Communicating which side of the nose is affected, how long the surgery takes, how easy the recovery will be, and what risks are associated with the surgery would really help people. I've also been tested for allergies here. It was determined that I need allergy shots - great, I've been going here regularly for them - but it was never communicated to me how long I'll need to do this for. So I just keep going every week and scheduling for the following week, with no end in sight. Again: communicating this to the patient would be nice. I met another patient who also has been coming here for allergy shots, and that patient said she began with 2 visits per week to 'get ahead / make progress faster.' I was not told that this was an option. Their phone system/call-taking procedure really needs a tune-up. When you call, you're sent straight to a phone tree- no human answers the phone. You have options to leave a message for an appointment, or for a nurse, or for the surgery scheduler/billing department. But if you don't press '3' after your message (or maybe it was the # key?) then your message doesn't get sent/delivered and so you won't get a call back because they apparently don't even know that you've called. It would be nice if a *person* answered the phone, and then transferred you to the appropriate department if need be. Communication at this office, phone-wise, is really lacking. The patient portal also needs more communication. I requested an appointment and never received a notification in the portal about it, nor did I receive a phone call. Then, about five days later *while I was at the office getting an allergy shot* the receptionist called my phone about my portal appointment request. Hello? I was *just* standing in front of you, checking in, 10 minutes ago! Do you really not know I am in the building, actively receiving a treatment? The waiting room is decorated nicely, there's coffee & water and a cute little area for kids to chill. I've been taken 'on time' each time I've been there, except one time. I suppose I keep going because: 1) their hours jive with my schedule, and: 2) it is relatively close to my home. But I'd be willing to switch allergists, even if the new place was further away, if I could find one with the same hours but with much better communication.

What a wonderful doctor. She is very sweet and patient with my parents. She doesn't over medicate…read moreand she talks about both diet, mental health, and medicine with them. My mom loves her staff and raves about how caring Dr. Kalra is.

Almost every visit requires 30-45 minutes in waiting room. Whether you're alone in that waiting…read moreroom or there are other patients, there is no difference, you will most likely be waiting. The last visit I got up after waiting 35 minutes without being seen. The only reason this visit on 01/25/2024 occurred is because on 12/14/2023 I waited 45 minutes without being seen. Doctor and assistants panicked and decided to drop everything to see me when I decided to walk this last time. I was polite and upfront with the issue and they did not care for it. Doctor, receptionist and assistants all tried to argue with me yet half of them didn't even know why the appointment was rescheduled in the first place. It was embarrassing to hear the excuses. Not professional whatsoever. Never returning.

Very kind doctors and realistic plans. Good care for kids and adults. Small practiceread more

Like the others who have previously posted, I haven't had much success with the receptionist staff,…read morebut Dr. Rockoff, Dr. Mavi, and Tabrina are all wonderful. Today, my youngest, who had a severe reaction to peanut butter as an infant, was able to successfully food challenge his first-ever tree nut, cashews. We're looking forward to continuing to challenge other tree nuts.

This place is a disgrace, always overbooked so be prepared to wait and bring plenty to keep your…read morechild entertained. However the real issue is the "professionals" and their vaccine policy that they try to push and push even after you refuse and are told you can refuse without repercussions but in the end there are repercussions, very real and very scary repercussions that left myself my wife and most importantly our daughter without a pediatrician because we were told we are not welcome there if we didn't follow their vaccine regimen, again after being told there wouldn't be consequences leaving us with false hope that maybe these people actually did care about children but don't be fooled like we were, they do not. All they care about is vaccines being pumped into tiny human beings that weigh less than a sack of potatoes and that's it, they didn't care that our daughter had an ear infection and had a UTI at the same time, they didn't care that she was sick, they didn't care that she wasn't gaining weight, in the end all they cared about was getting what I can only assume was some kind of compensation for vaccinating another 8lb newborn. In the end after questioning their mortality we were told to leave and we were not welcomed there, they didn't give us an alternative, we were left with a sick child that we had to take to urgent care instead. Everyone who works for these immunization facilities needs to reflect on the real reason they are in the profession of pediatric care, it shouldn't be to push narratives it should be to help sick children. Thank almighty god that not everyone thinks like them though and there are facilities out there that will care for a sick child no matter what.

Getting wellness appointments is pretty difficult if not planning 6 months ahead. Ultimately I had…read moreto accept really early appointments despite having complete availability all summer. Once actually in the office, everything always runs smoothly and the providers are always compassionate, professional and thorough. I appreciate that they directly talk with my children, letting them know that they are important. If any follow-up is needed or when I call with concerns for my kids, the nurses are always compassionate and helpful.

I had allergy and asthma testing the nurses were friendly and attentive. They were super…read moreprofessional and helpful as their work day came to an end. It seemed they figured everything out in one visit and shared multiple payment options and rebate type ideas. I called with follow up questions and they responded promptly.

I was referred to Dr. Sussman by my GP. This is a very well run office with professional efficient…read morestaff. Dr. Sussman is also great at analysing your allergies and giving great advice. I got the help I needed and it was very much appreciated.

My daughter and I were so appreciative to meet with Dr. Sussman. He came highly recommended and we…read morewere not disappointed. From the first contact with Debbie in his office we were impressed. Everyone at the clinic was extremely pleasant and helpful. The girls at the front were fantastic and the nurse was so caring and lovely. This was the first time we left an allergist office and had some hope that we may be able to move forward. We are starting oral challenges in December and we are very confident in Dr. Sussman. Thanks again to all the staff.