I visited this restaurant a few times to see any changed since the grand opening. I didn't write a review for the grand opening but after my first visit there.... Horrible. First visit: I came here with my co workers after a long day of work, and we were hungry and we wanted chicken wings. My love for chicken wings went down by coming here. Customer service were poorly bad, teeny boppers waitress were serving the tables and always chatting with one another, which was annoying by the way... Second visit: three months later after the first visit. A lot of has approved since then. Waitresses were obviously officially trained to check on their guests every other 5-10 minutes, which is great! I didn't get that last time. I had to wait patiently and wave my hand up in the air or stand up like I'm in a football game trying to start a wave for the crowd. She provided my water and make sure everything was in good condition. Chicken wings still needs work! Cook it well done, kitchen people! Third visit: I didn't want chicken wings because of this place but I did want the beer, only because the NBA finals game between Miami Heat and San Antonio Spurs were playing their final game to determine the winner of this year. Anyhow. When me and my guy friends first came here, it was mad crowded. So we went to Portillo's instead to eat there and came back here to drink a beer and finished watching the game. Less crowded going into the third quarter. We were tabled outside on the patio area, with a bunch of TVs and that worked just fine for us to be honest. We were surprised BDubs has male waiters now: FINALLY. This isn't a sexist restaurant unlike hooters. But it seems the male waiters were waiting tables outside and while the girls are inside... Anyhow the two male waiters, were extremely nice, so funny and made our night enjoyable. I will want to try the chicken wings once more. Maybe in the next three months from now, just to see anything has approved from the first and last visit. This place has potential. Keep working on it. 2.5 stars I visited this restaurant a few times to see any changed since the grand opening. I didn't write a review for the grand opening but after my first visit there.... Horrible. First visit: I came here with my co workers after a long day of work, and we were hungry and we wanted chicken wings. My love for chicken wings went down by coming here. Customer service were poorly bad, teeny boppers waitress were serving the tables and always chatting with one another, which was annoying by the way... Second visit: three months later after the first visit. A lot of has approved since then. Waitresses were obviously officially trained to check on their guests every other 5-10 minutes, which is great! I didn't get that last time. I had to wait patiently and wave my hand up in the air or stand up like I'm in a football game trying to start a wave for the crowd. She provided my water and make sure everything was in good condition. Chicken wings still needs work! Cook it well done, kitchen people! Third visit: I didn't want chicken wings because of this place but I did want the beer, only because the NBA finals game between Miami Heat and San Antonio Spurs were playing their final game to determine the winner of this year. Anyhow. When me and my guy friends first came here, it was mad crowded. So we went to Portillo's instead to eat there and came back here to drink a beer and finished watching the game. Less crowded going into the third quarter. We were tabled outside on the patio area, with a bunch of TVs and that worked just fine for us to be honest. We were surprised BDubs has male waiters now: FINALLY. This isn't a sexist restaurant unlike hooters. But it seems the male waiters were waiting tables outside and while the girls are inside... Anyhow the two male waiters, were extremely nice, so funny and made our night enjoyable. I will want to try the chicken wings once more. Maybe in the next three months from now, just to see anything has approved from the first and last visit. This place has potential. Keep working on it. 2.5 stars read more

Super slowwwwwwwwwwwwww service......I'm getting weak .. same thing happened last time I was here......my butt hurts from waiting

I'm very frequent at this place and love the wings though service can be a bit better. Wait staff are too slow and inattentive. But that won't stop me from coming here often unless they screw up terribly read more

Horrible service! The waitress/waiter were all snotty, my food took forever. I went to this place 3 times "hoping" to change my ratings. I will not set a foot back just to this place ever. I could give a head count on people I know who agree to this. read more

Service is extremely slow. Waiting almost an hour for wings is unacceptable. The server told me my food would be up in about a minute, 30 minutes before I actually received my food. The wings were cold and very lightly sauced, some didn't even have any sauce. Why did I even bother coming here? Next time I'll be smarter and avoid this location like the plague. read more

I do not know why Buffalo Wild Wings corporate office does not intervene with this restaurant in Berwyn and change the leadership. I mean from the District manager to the GM. If your looking at Yelp and reading the coments how long are they going to turn a blind eye. read more

Awful. Horrible service and no one there knows how to change a channel even after being given the channel sheet and pointing it out to the person in charge. I'd just avoid this place all together. read more

We received some pretty NOT saucy wings which is okay because we asked for more sauce. The the sauce came out the wings were cold (took more than 15 minutes) So we asked if we could have fresh ones. Waitress said she'd ask the manager, manager said no. Not like you're busy, oh and next time someone asks for more sauce on their wings maybe hurry up and pour some sauce in the cup then we'll avoid the whole problem. Customer is always right remember!? See you never! ;) read more

Just came from Buffalo Wild Wings on Cermak at North River Side. And the wings weren't hot in cooking temperature they were luke warm. And tasted old. Not good at all. I wouldn't recommend anyone go to this place. Half a star. And that's being generous. read more

Was told there was a 30 minute wait, but got us seated within 20 minutes. Awesome! Ordered around 8:15pm, and it is now 8:55pm and nothing has come out yet. Is it that hard to fry some wings and toss in sauce? The table next to us has been gone for over 20 minutes and nobody has even cleaned it. I see waiters and waitresses walk past it and do nothing about it. Plenty of tables open yet there is a crowd at the front door. Get your shit together! There's never a problem at the Chicago Ridge, Lombard, or Darien location. read more

Been here a couple times and it's okay. I understand why people would give it bad reviews. If they could improve order wait times it would vastly improve service. Maybe more servers? Whatever it is it can be pretty frustrating. I like their wings although they seem to be skimpy on the sauce side. I wasn't aware that if you want what I consider a normal coating of sauce on your wings, you have to request that they make them wet. Still, I'd be back. Especially because their outdoor seating is nice in the summer. read more

I cannot stand this BWW. Their food is no where near as tasty as the one in Lincolnwood, their staff is never happy, the hostesses are always more busy chatting instead of seating (even when there are seats open) you have to advise them "hey what about that booth?", then they give you attitude for interrupting their conversation! read more

The wings here are either too dry or way to wet. They never seem to get it right. But the many times that I've gone here I always get great customer service. But they really do need to work on the food. read more

Ordered food on grub hub. My husband ordered a salad w/ double chicken gave him double of the wrong chicken then found a long hair in it plus no dressing in the bag. I ordered a salad ended up with no dressing either but ordered ranch for our wings so I poured some ranch without trying it on my salad and they gave us blue cheese. Ordered carrots, received no carrots. Gave us hot BBQ for one side of wings....did not order that. Idk how they could have messed up more. I'm writing this and it almost sounds fake, but I promise you it isn't. This place is terrible! read more

Unbelievably bad. This is the worst place I have ever been too. Food quality is horrible. It took 45 minutes to get 10 wings in 2 flavors. The wings were not coated properly. Plus 1/2 were boneless when I ordered wings. The medium wings were cold and there were no drumsticks. The veggie boat was served with veggies that were dried up and old. I asked the manager over and told her how bad of an experience I am having, and her response was "I don't know want you want me to do". Seriously don't go here. There are many other places to enjoy. read more

Dirty place. Came in and they weren't busy but still took long for everything!!!!! Wanted to order fries after they brought our food but the waiter said it'll take more than 15 min, because the kitchen was a mess!!!!! He kept disappearing. Not worth it!!!!!!!!! read more

I've ordered online here a number of times and the food is never ready when scheduled. It always runs 30+ minutes late and they're never kind when you ask for updates. Very disappointing. read more

I've gone here a few times and service was pretty okay. Today was terrible. I don't want to be hunting down the waitress every time I need something. Order was wrong. Everyone just seemed to be careless about everything. The management at this location really needs to get their act together. I will be making the drive to a better location. read more

this place i gave half a star, why? 1.the wings take over 40 mins to come. 2,the wings are dry and tasteless because they hardly put sauce on them! 3.it takes a waitress to come 15 mins after i get seated. 4.managers hang out with the staff more than they tell them what to do. 5.the waitress are all high school kids, that dont know how to make your stay enjoyable, all they look like is they lookin for dudes to ****. i seriously recommend to just go to another bww's cuz this one is not doing too well right now. read more

I am always dissapointed when I come here, the hostesses are always chatting up some drama at the door, the waitresses seem like they are obligated to work and hate their lives food is food standard in every bdubs i like it. In 2 instances ive gotten my Appetizer after my meal even tho the manager comps it its still annoying. I'm not out to get a free meal I am out to enjoy diner and be waited on. read more

This should really be 1 but we're huge fans of Buffalo Wild Wings. This is the worst run restaurant in their system and I've been to a lot. Advice - drive the extra 20 minutes and go to the Elmhurst location read more

Don't get me wrong I love, love, love Buffalo Wild Wings but I'm not a big fan of this particular restaurant. I find it really dirty. The floors (especially underneath the booths) are full of paper, straw wrappers, crayons, etc. The food is typical BWW deliciousness and the wait staff is very nice (I think a total of 4 people asked how was our food). If they can't keep the place clean on a Tuesday evening I wonder how it is on game day. read more

The wait to get into this place can take quite awhile! Although there garlic Parmesan are too die for! They are crispy boneless wings covered in a creamy garlic Parmesan topping that is super. The hot-bbq is also really good. This place can get a little messy though the waitresses run around without there heads looking confused and not knowing what to do next. The food is good the service isn't. Simple. read more

The food was very good. Everything came pretty quick. The wait staff did not impress me at all. Our waiter was very nice but seemed easily distracted. While talking to us a waitress came over an interrupted him to ask him a question. My GF asked the guy who brought our food for a cup of hot buffalo sauce and he never brought it. She asked our waiter for another Coke and he forgot that. After I reminded him, when he brought it, he just set it at the very edge of the table while turned around talking to the table next to us. That need to tighten of their service there or I won't be back. read more

Only giving it a star cause I can't give it a zero. This location's service is ridiculously slow. Waited an hour for our "to go" order and watched people who got here after receive their order sooner. DO NOT come to this location. Avoid it completely. read more

Take out not so great too cramped.... seating on the other hand was a great experience! We had an awesome waitress and wow mango habanero wings are so spicy but so delicious you cant stop. I recommend this place :) read more

This location is the pits! We sat at our table for 20 minutes, our drink order was never taken. In fact, no one ever stopped by our table to greet us. I'd understand if the place was extremely busy, however it wasn't at all. There were plenty of empty tables. We ended up walking out. I've been to other locations and the service was never this horrible. Skip it!!! read more

NASTY!!!! We specifically told the waitress to make sure our wings were well dipped and warm, since we have noticed that every time we go there the wings are barely dipped and they're very close to cold. When we got our wings they were NOT how we asked and yes they weren't very warm!! The staff isn't attentive whatsoever, she never came to ask if everything was ok.. We had to ask for silverware because it was never given to us.. We usually go to the Elmhurst location which is AWESOME!...So never going back to the Berwyn location... The people there are ghetto and the table in front of us complained to the manager because their fries looked like they were reheated and not fresh..All the "manager" did was bring them some cheese sticks and she was not very happy about the fact that she had to give out free food... YUCK!! read more

I'm surprised by the reviews. It was ok. I quite like the fries (taste like Wendy's fries) and I ordered the Big Jack Daddy burger which was very good. I think the wings are nasty, though I'm not a fan of chicken wings. Service was good the waitresses were polite. They were a little slow in bringing out the food though.I'm not really a fan of the noisy sports bar atmosphere. But thats me. I'm more into more traditional authentic ethnic restaurants. Still would come back again for a burger. I didn't think the clientele was "ghetto." Where did these reviewers come from? Corn-fed lilly white middle-america? They've never seen any minorities? Also there was no cops or security that I noticed when I went. read more

The manager refused to accommodate a large party. As a business wouldn't you gladly accept and accommodate large parties?! By accommodate I mean putting together 3 tables on a slow Tuesday night. That easily cost this location upwards of $250 and our future business. Incredible! read more

It's not bad for what it is. They have a bigger selection than Wingstop, and generally more options. Their boneless wings are also bigger. But when it comes to taste and quality, Wingstop takes the crown, and it even costs less. read more

Service has definitely improved from the last time I was here. Food is always delicious and staff, although a bit slow to provide service, seem to be more attentive. read more

I'm at this location at the moment. Been here for an hour now. The place is not packed at all. Funny thing is I've been waiting for my food for an HOUR ALREADY! I'm pissed! This location is convenient, cooks are slow, service is ok, just asked what was taking so long for the food and their answer was "the traditional wing were ALMOSE done"! This place SUCKS!!!!! read more

This place was horrible we waited 1hr for 14wings that never made it out. Spoke to the manager on duty and he explained the cook was back up with orders. We arrived before other customers that received their order before we did manager on duty had no explanation. I will never recommend this bbw to anyone. Bunch of young kids working here with no organization. Horrible experience. Never again. I rate this location -1. read more

I ordered online for the first time. I specified whatever I wanted on my order. I ordered my wings to be well done and wet. My wings were old and super dry. I am super disappointed with my order. I only ordered two medium wings and wedges. My wings were also cold. I don't ever have as bad of an experience when I dine in so as far as ordering to go I probably won't do that anymore. read more

I ordered my food and while waiting for it one of the cashiers were on their phone and another was sorting through her bag. After I got my food, that took a bit of time, I looked to make sure I got my sauces on the side and they were not there. Once I asked and left, I realized they gave medium and blazin when I asked for honey bbq and mango habanero. read more

We called for a carry out order and the lady working at the carry out counter was highly rude, rushed us and did not review out entire order with us. We felt that she did not want to help us in the least and ended up without any celery, ranch, blue cheese or carrots for the child's naked tenders meal along with no milk. Our pretzel was quite hard and the wings had hardly any sauce. The woman at the counter was highly rude and made us feel like all she wanted was for us to get the hell out. Also, we were not asked for our blazing rewards info which I was fine with because I can use the receipt, but come to find out once I entered the info, it told me that the receipt info was already used for rewards. So I'm not sure if this location is holding on to large receipts to redeem for themselves but I was not happy considering we spent $50. I will NEVER return to this location. I know it was New Year's Eve, but having some class never killed anybody. read more

We ordered our food and waited over half an hour to get it. The service was subpar at best, and the fries were cold and dry by the time they came to the table. read more

Worst BW3 I've ever been to. Poorly run and incompetent management. Ordered wings at 2:30 for pick with an hr lead time. Showed up a little late around 3:45 and had to wait until 4:30. I had already paid thinking they were ready only to find out not even close. They didn't try to accommodate or apologize at all. Don't waste your time go somewhere else. read more

They can do better than this I wish them luck, they are in a great town.not so good location need staff improvement.