Horrible, horrible!! I've came here about 3 maybe 4 times at different times and days of the week hoping to get a different experience. Nope! Your greeted.... wait did I say greeted? More like you're walking into The BWW show. The hostess/servers are all gathered up gossiping about family issues, not only must you wait on them to finish up there conversation before you "greeted" with the how many parties line. To add to that you had another server yelling in the waiting area I quote " I will be F!#cing someone up" Not respecting that there were kids including my own. (Great customer service BWW)! Moving on... you get seated and you're not asked if you would like to start with something until about 15 min later. They take your order bring your food, don't check up on you whatsoever. Once you asked for your bill then comes the somewhat polite Thank you & is their anything else your would like YOU SHOULD HAVE ASKED 5 minutes into bring my order NOT 30 minutes after! With a big Thank you and smiley face written on your bill right next to the suggested gratuity! Hmmmm (Again great customer service). Food: some days ok. Other days cold, almost burnt and flat soda. As what happened yesterday! Such a big establishment like such with little to no business professionalism and lack of ethical customer service! read more

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I went here thinking my experience would of been worst, but it was just ok. From the service to the food, drink included, everthing was just ok. It was a bit overwhelming at first because the place is hugh, and you would think they would be full, but it wasnt alot of people there at all for such a hugh place. I find it to be alot of waisted space. They have a lil area where you can play games, kind of like Applebees and Dave and Busters made a baby. Anyway I prefer Applebees anyday. I think there wings are better. For a place to be called Buffalo Wild Wings, thier wings didnt wild me at all. Also the boneless wings I didnt even finish, (not good). Anyway I cant say I would never return (Maybe) F.Y.I. they have Valet parking. read more

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The chicken smell terrible! dips and veggies were totally missing in our take-out order! horrible horrible experience, won't go back next 100 years! read more

0 stars for rude costumer service. My family of 5 and 3 children came here on Saturday morning, our first time gathering in a while. The children gravitated towards the game area and in order to oversee the kids as they play we asked to move to that area. The store manager rudely refused to let us sit near the game area despite the restaurant being empty. I offered to grab our food myself from the bar and bring it over and she still refused. Our party of 8 left because of the managers inability to accommodate a small request, despite the store being pretty much empty. We'll take our money and service where it is respected and appreciated. read more

I'm shock they have low reviews. The food was good. We had the chicken wrap, buffalo wrap, chicken nuggets, and American burger. Excellent customer service. All staff was friendly. I only thing I didn't like was the sticky floors . This place is great for families, singles, and groups. Thank you Mel and Bill for your amazing service and making us have a great experiences. read more

This is probably the worst Buffalo Wild Wings I have ever been to in my life. The customer service in this location is horrible. It takes close to half an hour to be seated. The employees see you standing and waiting and they don't even bother to greet you. Save yourself some time, and do not come here. They are super understaffed and it takes them really long to place an order. By the time you receive your food, you won't be hungry anymore. Just horrible. read more

Fries were and always ARE burnt. Also waited 40 minutes after ordering online. Stay away read more

Buffalo Wild Wings - Burned Fries - Sports Bars Near Me - Bronx, New York

The service here was just very poor I went to celebrate my birthday and I can say I did not enjoy it they took like 30 minutes to get us a table and the restaurant was not full at all we asked for a pretty big order they forgot to give us our Mac and cheese and potato wedges and our sodas even though we reminded them more than once and we had to pass our food down with water that I'm pretty sure comes from the fountain we tried to give them a chance to bring the missing items but they didn't we were just upset and decided we wanted to leave and they gave us our check and they tried charging us for the missing items and we had to explain to the waiter that she never gave us those items.I don't know if it was a race problem they had with us because they were giving everybody else's drinks and orders right so I don't know but I'm Just really disappointed that this restaurant reputation is going down hill because of poor management I remember 3 years ago this restaurant was ran efficiently and Everyone loved coming here. read more

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Today was my first time eating at this place and I must admit it was absolutely horrible. 1st of all I waited over 30 minutes for the lady to take my order and she got everything wrong. I ordered the ten traditional parmesan garlic wings all flats which included fries. What I received Was 10 spicy Parmesan Garlic wings which included drumsticks and flats. The lady charged me extra for the fries which it was supposed to be included. I have my receipt in case you need to see it. The food was not good at all. I have never seen a Waitress take Orders without writing anything down. I will not be returning and I do not recommend this place to anyone. read more

The workers move entirely too slow like they don't want to work. They don't write things down and kept forgetting simple things we asked for. read more

Servers/waiters take way too long to do anything. It makes no sense why on a non packed day it takes way too long to receive food or to be attended. At this point get a whole new staff. Only come here if you are patient or picking up to go food. read more

Came to this place this Sunday afternoon with a friend, The parking area is really tight so we parked in the streets. I do know they have a second floor parking which I'm against of how you have to pay to park. Going inside i was really disappointed with how dirty the double doors were and the floors looked like it hasn't been mopped or sweeped in months. Their was garbage on the stairs and the hand rails were super dirty. That's really gross if you try to bring family a date or even have an event here. Ounce your upstairs no one at the front desk we waited about 5 minutes! The girl that came to the front desk asked us were we wanted to sit the tables or the bar we picked the bar. We sat and in about 5 minutes we decided what we were going to eat. The girls behind the counter were just in one corner talking and some in their phones. After waiting 20 minutes for someone to ask us what we were going to order i had to flag down a worker to attend us. The vibe was right since we was watching a football game in the big flat screen, The beer choices were great and the food was delicious. Other than that i will try another spot i wont come to this place anymore it's a waste of time. read more

Buffalo Wild Wings - Sports Bars Near Me - Bronx, New York

I'm writing this review as I've been waiting for my order for over 40 minutes. The workers are horrible and rude. As soon as I walked into the store someone was complaining because they received the wrong items. Never again read more

This place is good when u don't sit at the bar or order take out. Typically have a good experience at the bar but new girl with glasses was extremely unfriendly and went to smoke vape and gossip while I waited almost 20 mins for her to take my order. The wait staff is typically friendly but to pop in for a quick drink should not be unpleasant. read more

This location is horrible! When I arrived to pick up my food there was no staff in front. I had to wait about 6mins for a staff to give me my order. So finally a staff arrived and handed me my food and left. I checked my order and noticed that I was missing my Pretzels. So now I had to wait again for the staff to come back and let them know that I was missing a order of pretzels. The staff went to the back and came back to tell me that they're out of the pretzels. Okay, fine give me back my money for the pretzels. The staff said they can not give me a refund today or a receipt indicating that they have to refund me my money. But to trust them that they will refund tomorrow. Smh avoid this location at all cost. read more

Absolutely terrible service. Waited 30 minutes and still did not get a drink while sitting at the bar. Bartender is the slowest I have EVER seen. It was not busy at all! I've had her 3 times now and it's always the same. Had some drunk girl sitting next to me that she clearly shouldn't be served yet was, then decide to fight staff on the way out. Came in to have a few drinks and watch football but you can't even do that here! read more

Today's lunch special was not good. Food was brought to the table COLD! No bueno. Fried chicken and fries is terrible cold. read more

Buffalo Wild Wings - Lunch special. Boneless wings and fries - Sports Bars Near Me - Bronx, New York

Let me start by saying BWW is always my go to for wings since I love the mango habanero and Asian zing sauces. I've came to this location about 3 times now as of the date of this review. The hosts are terrible. They don't smile, greet you or really pay any attention to you besides getting your name and sitting you down then walk away. However, I come for the food. Servers are attentive and quick. Food takes a while but it's fresh and always good. I always leave satisfied and take what I didn't eat home. I will continue coming to this location. Get friendlier hosts. read more

Service was good till the point the server was throwing the plates on the table saying the trays were hot .. as a runner/server shouldn't you have a rag to run hot plates .. as working in the service don't ever throw plates to the guests ... she's lucky I didn't get her name read more

Drove all the way here because my son was set on this place For his birthday. It was completely worth it, he got his very tasty wings and burger . All three were completely satisfied. Candace was our waitress and she was very attentive and on point. read more

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I've been to other Buffalo Wild Wings before, and have had pleasant experiences. However, here, the service was subpar. Our waitress was lazy and she disappeared for 20 minute intervals. Overall they seemed short staffed and I was very dissatisfied with the service here. read more

Buffalo Wild Wings - Mac and cheese bites and the fried pickle chips - pretty good. - Sports Bars Near Me - Bronx, New York

I wish I could give this ZERO stars! The food is horrible waited 2 hours for them not to even get my order right. No drink no fries nothing! It's no way I'm spending my money not to get my damn food. Call the restaurant and the girl Just hangs up the phone.NEXER AGAIN. How On the receipt it says everything I want in my order and not get not one item. Y'all need reading lessons or something smh. read more

Staff looks like they dont wanna be there, the store looks really poor lit. Restaurant floor is dirty. I been to other bbw and i had better experiences. read more

Buffalo Wild Wings - the inside of a restaurant - Sports Bars Near Me - Bronx, New York

I'm writing this as i sit & wait for my food..... I got here at 9:04pm, it is now 9:40 & my food still isn't here; that's a problem. This isn't the first time it has taken FOREVER for me to get my food, are you guys understaffed ? At this point it's ridiculous. Also, I don't want to necessarily blame the waiters/waitresses because they are legit running around like a chicken with its head cut off; I blame management. HIRE MORE PEOPLE! Y'all are horrible. I will NEVER be back to this establishment again. read more

Me and my family went here on a Tuesday evening and our waitress Maria was just terrible. Service was unacceptable and flat out horrible. She was rushing us when we first got there and the place wasn't even packed. Within the first 10 minutes she visited us at least 5 times, without giving us a chance to look at potential options to eat and drink. We ordered our food and then she brought someone else's food to my table and was rude about us asking to get the food that we actually ordered. Then after that she rarely came back to the table, making us wait about an hour with no refills on drinks. Finally we ask for the check, where she charged us for someone else's food and was rushing us to pay and get out, checking in on us every 45 seconds to see if we filled out the tip. Wouldn't come back again. Oh and let's not forget about the homeless people sitting in the first entrance making me and my kids feel unsafe. read more

My fellow Yelpers; PLEASE READ, this place is a JOKE. It has; Possibly the has most unprofessional staff I've ever encounter in my life , It's ridiculous. The staff and management is completely rude. THE FIRST TIME I've waited 45 minutes to be assisted , we literally had to get someone to get our attention. (Needless to say it was early noon and the place was empty). I came here again today to give it a Second chance. This time I came in with my nephew and nieces , And we waited about 17 minutes, just to be seated because there was no one to seat us, the place was empty, we had to stop a waitress to please sit us, after we sat no one came to greet us or anything, the waitress were no even willing to make eye contact or smiling indicating our presence or that at some point we were going to be served. 10 min later still no attention, (NEWS FLASH.. They have a hostess, yet she wasn't there). I asked to the manager, the manager came over ..And yes it was the same manager that I spokes to the last time because of the same issue. As he came over and gave he's careless 'sorry' he went back to our waitress that was by the bar and started laughing with her while they looked at our table. This place is a joke. It's literally like they're doing YOU a favor. Like you need them. As a paying customer, both of my experience here were horrendous. I Will NEVER recommend this place to anyone. I love Buffalo Wild Wings but SKIP THIS trashy location. read more

Buffalo Wild Wings - More than half empty, been here for 15 minutes, yet no one has greet us, sat us or gave us any type of attention - Sports Bars Near Me - Bronx, New York

Horrrible serviceeeeeeeee . The ladies at the take out counter are always so disrespectful . Horrible . Why work there if you're not happy and not willing to treat customers kindly . The manager is even worse that's the funny part. This franchise has to do a better job with customer service and actually seeing the way employees treat the customers . If I had the name of the two individuals best believe I would've posted it. The receipt only says cashier1am and cashier1pm. Don't go here if u want to leave without having to slap a hoe. read more

I was super excited to know that they were opening a buffalo wild wings location right by me. Since their opening I have been here about 7 times and it is ONLY because of their wings!! Every time I come here I receive the absolute worst service. It seems like no one at this location was properly trained on how to serve the customer or even to know what exactly is on the menu. Every single time I've come here I've had to wait long periods of time before someone even acknowledged us. There was also a time were I got so tired of waiting for the server that I've walked to the bar and ordered my drinks directly with a Bartender. My last visit here was when I decided to never again spend a dime at this location. We decided to sit at the bar in hopes that we will get faster service. We were so WRONG!!!! The bar was dirty with left over plates and glasses from previous guest and a super sticky surface. It took about 10 min before the bartender cane and cleaned up. And it wasnt even cleaned completely. Although our bartender was nice she just seemed so lost. Service was horrible. And it wasn't because the place was packed. I just dont think the servers or bartenders are capable of taking care more than 2 people at a time. It took 15 min (Literally I timed them) to make my boyfriend a bloody Mary. After that we had to wait almost am extra 10 minutes before placing our order. No apologies for the slow service, NOTHING. I do not recommend this place at all. If you are hungry do not come here. If you expect fast friendly service, do not come here. If you want to have a good time with some friends over a few drinks, do not come here. This location is the ABSOLUTE WORST!!! Since their food is pretty good, you are better off driving out to the palisades location or the new rock city location. Or even taking the train down to 49th street. But please, spare yourself the headache!! read more

Shaniece was super friendly and greeted us with enthusiasm at the door. She offered us table options and promptly sat us. Before she left us at our table she told us about the wing night special. Very nice of her. Next we waited....and waited for our server. And I'm still waiting. If I wait any longer I will change my order again most likely. While I enjoy the ambience of the place and the food, it is disappointing that we usually wait a long time for our drinks and our food. It is also disappointing that they are frequently out of many tap beers. You know its a problem when your server is also complaining about it and supervisors inability to correctly order brews (ekk I'll stay away from that one). I think if we go again, it'll have to be during the day..like a Tuesday..hoping for less people and maybe quicker service? Either way- love the shrimp tacos..love that they offer a pretty tasty bean burger and my boyfriend is never disappointed with the wings. read more

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I love Buffalo Wild Wings, but this one was a bit disappointing. The service was not what I'm used to when I go to BWW. When we were sat down, we didn't even know who our waitress was. Then when she came by she looked like she was rushing. Every order took so long to place because we were not checked on very often smh. It got to the point where we had to order things all at once in order to get any order in. I'm just glad I was in good company in a place I enjoy, but wish the service was better. read more

Buffalo Wild Wings - Traditional large order of wings. (Lemon pepper, caribbean jerk, honey mustard, and garlic) - Sports Bars Near Me - Bronx, New York

The service in this place is disgusting. I have been coming to this location for many years and always looked past the "not so good" service because my family & I usually have a really nice meal & drinks. But lately, the service has been getting worse & worse. I ordered online to pick up & I was told my order would be ready at 6:20. When I get there the "manager" is screaming her lungs out in such an offensive way to the customers telling them they only want 6 people inside at a time. She claimed there posters around the room stating such. But In reality there were none to be found. I order my food over an hour ago & it is still not ready because they are backed up. This a combination of being under staffed in the middle of a pandemic. If you're looking for better service and quicker food Alehouse right around the corner is a much better option. read more

Favorite place for lemon pepper wings, beer and a chilled time!!! My son loves it too! Kid friendly !! Try their cheddar burger with chunks of cheese Omg and their potato wedges read more

Service was really bad. It was barley anyone in the restaurant and it took forever to be seated. Then took a long time for my order to be taken. I didn't even get my good. I left because I got tired of waiting. read more

Leaving this place at 2am after waiting nearly 3 hours to be seated. No exaggeration 3 hours. The host was horrible didn't seem organized at all. One my party got seated the server comes to us at 1am saying the kitchen would be closed so orders can't be taken. I understand this location closes at 1 but my party was waiting for a table since 10pm. One would think an employee knowing this would do a better job to have a large group seated especially after the ufc match concluded and half the restaurant leaves. Horrible host but the manager was more understanding and allowed our order to go through. Our new server did her best to serve us as our first server went MIA. -Over all this place is a mess if you're looking for a wing spot this is not the spot. Unless you have 3-4 hours to kill. Can't describe how upsetting this experience made my party not to mention my brother's birthday ruined. read more

Nice cool place a little pricey you have to buy everything separate the mac&cheese was OK The corn is amazing will be going back just for the corn read more

Buffalo Wild Wings - The best - Sports Bars Near Me - Bronx, New York

Why did my food get delivered in this condition? This is the most I've felt down right disrespected over a simple meal. I ordered three street tacos and the tacos look like they were assembled on the side of the road before they came to my door. I wish I could un-rate this experience with no stars!!!!!!!!THE WORST!!!!!!! read more

Buffalo Wild Wings - Three street tacos - Sports Bars Near Me - Bronx, New York

This was the absolute worst total waste of money the pictures below show it all overcooked no sauce dried out cold disgusting definitely not what I paid for and definitely not what I expected from Buffalo wild wings never ever ever again I wouldn't even feed this to a homeless person waste of money total waste of money way overpriced and disgusting didn't even give me my salary and carrots and they got nerve to charge $0.60 per sauce and not give it to you read more

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Food is rancid like the people who work there the food look like there face . The grill was not working in which I had to find microwave finger food . Obviously this place isn't STK or ocean prime but damm this place makes a correctional facility lunch and Burger King look like heaven read more

There is terrible customer service here for take out. I ordered and was charged for a number of toppings and received none of them. They then refused to give me what I was missing from my order. To top it all off the wait time there is just terrible and the restaurant was not packed at all. I have gone to other Buffalo Wild Wings restaurants and enjoyed my stay but this location is just terrible. read more

Horrible service. Rep took payment and after waiting an additional 12mins did an web order btw she claims she could not tell when my order would be out. DO NOT order or eat here read more