The service is here is horrendous. I continually try to give them second chances but they mess up the order 30% of the time. They will sit there and argue with you when it was clearly their mistake. So frustrating. I give up. I advise you not to go there. read more

The food was good! They were fairly busy but everything came out hot and in short order. The service was initially a little slow because the hostess that seated us didn't tell any of the waitresses about us, but once we got our waitress she was attentive, quick, and friendly. All in all it was a good stop. read more

I'd rather have shards of glass in my eyes than eat at this place. It's that bad. Over an hour for a beer... Not an exaggeration. Longer than that for food. Place is trash, should just shut down. It's always like this. Any good review is fake read more

Service I consistently slow and forgetfull. Bar is consistant lay lame. The food Is just ok for the price. Bartenders are cute. That's the only plus. This is a cliche commercialized restaurant bar. read more

Buffalo Wild Wings - Chicken Wings Near Me - Downingtown, Pennsylvania

I put an online order on 2/14/23 to be ready by 4:20pm, I arrived at 4:18 and was standing there until 4:50. The restaurant was not busy at all and I only had one person ahead of me. That's an extra half hour of waiting. I ordered 50 wings and 2 boneless wing kids meals. I got home to realize they didn't give me the sodas for the kids meals and one kids meal didn't have fries it was just 4 small wings. I've had similar problems at the BWW in lancaster also so it's not just the location in downingtown. It could be because there are kids running the locations‍. I'm not one to leave negative reviews but I'm tired of losing money. read more

Had a horrible experience at Buffalo Wild Wings Downingtown tonight. After waiting near an HOUR (no joke) for food to come out it was definitely not worth the trip. Our server was able to have the food that came out late comped from our bill, which was nice. Overall, not a great night out and we will not be back. read more

Service was slow. Took 5 minutes to get a glass of water. First order of wings was wrong, had to order potato wedges twice. Wings were lousy and still wrong.Waitress was almost non existent and delivered food and disappeared. read more

My husband and I visited this location on Friday. It was our first time ever and we will NEVER go back. Not only could they not get my husband's drink correct after the third time. We got our appetizer and then i got my food,. 45 minutes later and my husband still hadn't received his wings! Isn't that what they are famous for! It's in the name. We spoke to our waitress about it and was told that they were rushing the order. Then requested to speak with a manager and was told that he would bring the food out. we waited another 10 minutes and then asked a kid cleaning a table to get a manager. He seemed like a child and frankly could care less. We told him the issue and that we were leaving, he only asked if we wanted our wings to go! What?!? Seriously! we went out to eat dinner together. HOrrible experience read more

Not my fav place to go. But menu was good and varied. Meltdown burger was good and desserts good too - different. Wings - blah. Service - poor. 3 couples and a few kids. Our food came out at completely different times. Those who ordered last were served first. Those who ordered first had to ask for their meals. And were wrong. Best part of our puts big was the company. Try cheesecake and ice cream. read more

This place has gone downhill! Ordered for delivery and got my wings which were so dry and barely any seasoning - this has happened a couple of times while I asked for extra. I called them up and one of their staff picks up and asks if I want a refund which I said yes and he tells me he has my # and a manager will get back then hangs up on me - so rude!!! No one called back at all! This place needs to be shut down - go support other local bars as this place doesn't need it ! read more

I used to love this restaurant but ever since COVID their service has declined majorly. The wait staff doesn't always do the best job, the food takes FOREVERRRRR to come out. One time I had ordered a drink and my appetizer AND meal came out and I still didn't get the drink. Food is usually good but portions can vary... very slow service even when the restaurant is not busy. I'm upset because this used to be my favorite restaurant but now I get irritated when I eat there because it takes so long read more

Horrible customer service, 40mins after being seated and haven't been checked on or asked what we want to drink. I do not prefer this location! Someone seated 15mins after me was just approached before me. So there you go. Choose wisely. read more

Good service & good food! From the host to the waitress, all went well. The food came out quickly and tasty. My boys had wings, which I think they loved even more b/c of the mess! That came w/ blue cheese, celery and carrots. I had the spinach artichoke flatbread w/ chicken...mmm mmm mmm! I lied and told myself it would be healthier. LOL The boys enjoyed the mango lemonade. They have a ton of tvs of all different sizes, showing all different sports. (Not that that interested me) Oh, try their blue cheeseburger...to do for. The fries are pretty good too. read more

Buffalo Wild Wings - Chicken spinach artichoke flatbread - Chicken Wings Near Me - Downingtown, Pennsylvania

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Hours said they were open till 11pm, walked in at 10:25pm and said they were closed. Said they ran out of wings... Never will go again. Poor customer service to begin with and then flat out lied to me. read more

Never going back. This was once our go-to place to eat. In the past year it has been a steady decline in service. The past five times have all been consistently bad service. Long waits for anything... order, drinks, bill. At least one order in the group usually wrong. Tonight was the final straw. The place was less than a third full. Took ten minutes to get seated. No one assigned to our table. Ten more minutes and a server said they would take care of us and took our food and drink order. 20 minutes later, no drinks, no server. Walked around to find server or someone to help. Nothing. We left. Thanks for the years that were once good. read more

Really upsetting time at BWW. Our server did not greet us for 15 minutes then our drinks took 20 more minutes and waitress never checked on us. After appetizers dropped waitress did not check on us once and took another hour to get our food orders. All our drinks were empty for half an hour by the time it came over. Had to ask another waitress for our check and there was many items on our check that we did not receive. Restaurant was not busy enough to have bad service and to be forgotten about. Never coming back. Really disappointed read more

We ordered wings togo with 'extra sauce for a reason'. But I hardly see any sauce on them, may be they are running out of sauce read more

Buffalo Wild Wings - Ordered Extra sauce but there was no sauce on wings - Chicken Wings Near Me - Downingtown, Pennsylvania

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As a business owner who has been on the receiving end of an unjust poor review, I often hesitate to leave bad reviews, especially for service based businesses, because human beings are inconsistent at best, and even the most thoughtfully designed solutions are subject to failure on occasion. But in the case of Buffalo Wild Wings, I feel confident in issuing the label "Engineered Suckiness" and they will not be getting any more of our money. read more

I always see this BWWs on my way home from Marsh Creek and I was starving, so I decided to stop. I came during game day and I must say that they have so many TVs that this is the perfect place you can watch the game with a beer. However, I got two different plates of wings and one was good, but the other one was terrible and dry. The service here is really good. read more

DO NOT EAT HERE !!! Went for a late lunch early dinner today . The waitress was horrible and should probably give up on waitressing . She had the worst attitude and kept walking away and going back to the bar to either talk to her co workers or go on her phone . When I tried to get her attention she would look away . However that wasn't the worst part. There were 5 of us and 4 of us ordered wings and fries and onion rings . The other person ordered Mac and cheese with chicken. After 30 minutes one meal came out with the fries and onion rings . After another 30 minutes our wing orders started to come out in piece meal . So 3 people got wings and the 4th order took another 10 minutes to come out. I asked for the manager and was told he was in the kitchen cooking !!! What really??? When He finally came to our table I explained all of this to him . He didn't apologize he just keep saying that corporate has changed how the food should come out of the kitchen . That no orders should sit and wait in the kitchen , seriously?? So if 5 people are eating dinner at a table you all get to eat at different times??? What the heck . He did offer to give me a discount but I said no thanks . I will not be going back to BWW for a long time if this is how the are going to operate. read more

Didn't give us sauce at first but we went back in and got them. Wings are dry. There was a b1g1 for ten pice wings which we got tw/o of though. read more

Lacking in ... something. I don't know if it's the sub-par service or lame wings, but I was certainly hoping for something dynamite. Nope. Not even the wings was dynamite. I guess that's what I get for going to a chain wings place. Definitely going to stick to non-chain wing places in the future. At least the alcohol was plentiful? They got that right. read more

I'm not sure what it is, but there always seems to be a problem at this location. In the past it's been things like slow service, a loose table leg, or minor food mistakes (ex: "wet with sauce" wings come out with less than normal sauce). My last visit was with my teenage daughter. The server was new, and there was a long wait for initial service. She never checked in on us after our food came out. My large traditional "wild" wings were lukewarm, and they didn't come with the extra blue cheese I ordered. My daughter was missing celery. I sympathize with the new server, but when you're paying $22 for an order of wings, things ought to be right. I rarely if ever have issues with other locations. After multiple chances, we are done with the Downingtown location. read more

This was one of my worst restaurant experiences. Service was horrible, they brought out appetizers and had to wait to eat then because we had no silverware or napkins. After the appetizers were finished we piled up the plates and glass to see servers continue to walk by without clearing the table. we sat for close to an hour with stacks of plates and glasses in front of us. We had to literally ask the server to clear the table. They then brought out all of our food seperately within 10 minutes of each other . They completely forgot about my daughters order and didn't end up bringing her food out until 40 minutes after we had already eaten ours. Very bad experience. read more

Really bad visit. Had to wait a while to be seated. They messed up my wife's plain burger. We had a gift card, but we couldn't use it because we didn't know the balance on the gift card. What the heck! Not going back. read more

Go here if you like sticky, unclean tables and environment and being ignored by waitresses. This place used to be good, it's a dump now, hopefully when they go out of business something good can be built there read more

Terrible experience tonight. I understand most places are under staffed right now and that long wait times are to be expected. However, once we were sat it took about 25 mins for someone to take our drink order. We ordered our food quickly as we knew it would take a while. The waitress told us the food would come out as soon as it was done which meant the meals may come out separately. No big deal. Well my boyfriend had his food about 20-25 mins before mine. When My food came out and I let the gentleman know what he brought out wasn't what I had ordered. He told me he had to bring the whole dish back. Again, understandable. Another 20 minutes passes and I flag the waitress down and tell her I'm still waiting for my food. My boyfriend is done with his meal at this point and we have somewhere to be. Another 15 minutes goes by and I again flag down the waitress and ask her if they can just bring out the plate the gentleman originally brought out if possible. Another 10-15 minute passes and he does bring out the same plate brought out originally. As we were paying the check the waitress did offer somewhat of an apology but that was it. I also had to get silverware from the hostess- none on the table. Our table was given 1 napkin and my dipping sauces did not come with my order. The waitress never came to check on the table so we couldn't ask for additional napkins or let her know about the sauces. I was extremely polite and friendly through the whole ordeal. Again, I know they are short staffed and I understand their position but in my opinion a sincere apology should have been offered for our frustration. read more

It was a disaster. We understand places on short on staff, this is no exception. We wait for a table, maybe 15 minutes in a restaurant that wasn't 50% full. Lack of staff. Once seated, ordered drinks then food. Then the wait began. Told our food would be out shortly. 20 minutes later no food. Ask when is the food coming. People that came in after us get their food. We are still waiting. Next story the sandwiches are done, but waiting for fries. Still waiting. I finally said bring the sandwiches we will eat the fries last. Then the story comes out. The order was never made. The manager steps in and gets the food out except the grilled grilled sandwich is fried. At this point who cares. They did comp the food, which is the only saving grace to the night. They said it was the waiters first night. Noboby was training him. Comping the food gets them to 2 stars. read more

I go to the Downingtown BWW every couple of weeks. It's good for the whole family, it's casual, and they have a decent beer selection. Usually about 30 beers on taps and at least that many televisions around, showing different sports. So, great place to go to watch a game. Maybe not a good place for a date (if you want them to actually look at you / talk to you and not be distracted by all of the TVs). I think the problem here is the wings, whic are hit or miss. They might be loaded with sauce or have hardly any, sometimes they are crispy, but usually not. They have a bunch of different sauces; I like most of them but they also vary - sometimes one is really spicy, another time not at all. I have to order wings extra crispy here because otherwise they are usually too soggy. The servers seem to rotate more often than the beers on tap so it's always someone new and inexperienced but let's face it, it's wings and burgers, not fine dining. I can't give this place less than a 3 for as often as I end up here, I have to think it's at least OK! read more

Visited for the second time and had a great experience. Host was friendly, especially with my 3 children. Seated us almost immediately (to be fair it wasn't that crowded.) Waitress was super friendly and very helpful. Manager came by to check on us at least twice as well, which is always appreciated. We happened to be there on a Tuesday night which is when they offer their Traditional Wings for on 50 cents a piece - another bonus and our waitress even hooked us up with an extra coupon she had on hand. The wings aren't my personal favorite but the kids love them and there are plenty of other items to select from on the menu if wings aren't your thing either. We'll definitely go back. read more

Such a Bad place never experienced no time to look after the customers waited for more than a hour. Worst response from waitress from dine in area. Don't even want to visit again. read more

New management. The waitress we had was excellent. Food was all served properly with no complaints. Can't give it five stars because of past experiences and tying to see if this quality is sustained. For now I would definitely go back again read more

After a pretty bad experience with dining at the bar we have since begun only ordering from here for take out. We stick to the basics with our order so it's always wings and fries. Food is always hot when we pick it up. For me here food is better than the service we've received in the past. read more

We came here because there was no wait. We soon found out why. The service here is ridiculously slow. Not worth coming in and waiting forever for subpar food. read more

They served Alcohol to a Pregnant lady after stressing 6 times & also showing baby bump(3rd trimester Bump)! The menu read Passion fruit NO-jito & I always make sure the waiter understands what & why I am asking for the drink. Im super careful when it comes to ordering drinks & they screwed it up. After sipping three to 4 times I was sure something is not right. We asked the waiter to check with Bartender & he came back saying oh yes this has alcohol. I was Astonished. The waiter just said sorry once & said I will not charge it in the check & took back the drink .He never cared to inform it to the Manager. Even when we were still eating he insisted repeatedly..shall I get the check...? OK Hon! We are going!We are never going to come back! While leaving I made sure to inform the manager about the incident ..he looked surprised as he was not aware. He apologized & Cleared off 20$ off our check. But no sorry or money will compensate for those 4 sips of alcohol I compromised on. It was very stressful & Traumatic. Overall the service was very very slow, no menu was provided. We had to ask for the menu. We had a 3 year old who expected kids kit(crayons) they did not offer. The food was served very very late. The drinks were served after the appetizers/wings were consumed. Very Disappointing experience. Worst of all Serving Alcohol to a Pregnant women after repeated confirmation is an Offense. read more

It's no secret that I am an enormous fan of BDubs and wish there was one around the corner for us. Seeing as how that's not happening any time soon, a visit every now and then is in order. This fits the chain well - big space inside, plenty of TVs to watch the NUMEROUS sporting events going on. Our server was terrific, food came out fast. Fried pickes because they are awesome, grilled chicken wrap with parmesean garlic sauce, because that's the jam right there. Great location if you're out in Downington - it's right off 30, across from the movie theater, BJs, DSW, etc. It's a very family friendly restaurant. read more

If you like beer, sports and wings this was a great place to hang out. The bar area always seems to have better service then the dinning room area. Not sure if that is how it always is or not. I really like sitting at the bar. The bartenders are great at their jobs and are not hard on the eyes. The food is as expected, chain restaurant but the sauces rock. read more

Buffalo Wild Wings - Chicken Wings Near Me - Downingtown, Pennsylvania

Just keep driving by this place. Not enough staff and the kitchen is a joke. Ordered our meals and only one came. Kept waiting for the other meal to arrive, which it never did. Then acted like they were doing us a favor by taking it off our bill. The food is great but nothing else is. read more

I have been coming here for over a year. My wings have always been good. I ask for extra crispy and that is what I get. Paul is just wonderful. He always has a smile, and yes you can see it in his eyes. He is always helpful. Sometimes I have to wait a bit for my wings, but that is not Paul's fault. He always goes back to check if they aren't out when I get there. The wings, compared to other wing places are huge. I go on Tuesdays for the BOGO. I don't like spicy, I know why get Buffalo wing, so I get them sauceless. A number of places still give you sauce. I have never had that problem here. I take my second set to work at night and they are still crispy. I have never had bad or rude service. Granted I think I only didn't have Paul once. I come to get the wings and see Paul. He is so very helpful and friendly. I can't imagine him ever being rude. Keep it up Paul. read more

Just OK. Nothing super about their food. Fun place to go and watch a sports game though!