I've always had good experiences here with the staff. They are always so nice and the managers walk the floors a lot during happy hour. The food is good, fresh, and normally pretty quick compared to other BWW. I've had some overcooked wings before, but nothing too serious. Definitely a good college town restaurant. read more

Beer is cold...it's happy hour and they have horse racing on the big screen and the volume on overhead...music please.

Btender recommended boneless wing special: $.60 per wing, dusted with some buffalo powder and charged another 75 cents for ranch.....the worst excuse for a chicken wing ever......can't believe I am saying this......McNuggets are off the charts compared to this, this....I really don't know what they were. Stay away! read more

I had an absolutely terrible experience here last night. When my party sat down we were expecting to have a bit of a wait due to how busy it was. However, we were not expecting to be completely ignored for a solid 35 MINUTES!!! We didn't even see our waiter during this time nor did we even get to order drinks! After 35 minutes of loudly declaring how hungry we were (with no results) we decided to go elsewhere. Some of the waiters we attempted to call over even had the audacity to pretend not to hear us and walked away. Not only is this this an insult to me, this is an insult to the service industry as a whole. I WILL NOT be going back here anytime in the near future. read more

called and placed an order for takeout. gave us a handful of lettuce as a salad that was worth $9. gave us no dressing. called back and told them, and asked if they could bring the salad dressing out to our car. she said "umm huh? i mean idk?" with the biggest attitude. told her the amount of food they gave us was pretty sad and she said "yeah well you'll have to talk to the manager abt that. nothing i can do" so i went inside to get our salad dressing and stood there for TEN MINUTES WITHOUT ANY EMPLOYEE ASKING ME WHAT I NEEDED. literally just stood there while no employee was at the front. eventually got the salad dressing and got tf out of there. literally horrible. and i never make yelp reviews. read more

Dry rub wing sauce? No thanks. It's a shame they don't have any liquid wing sauce, that's the whole point of wings is to get messy! Fun atmosphere and nice staff though. read more

Great spicy garlic wings and cold Bud Lights with excellent customer service from Josh. We will be back as soon as possible!

Avoid this place at all costs!!! I've been there a few times and EVERY time I have had the absolute worst customer service. It's like they get trained to be rude to us or something. In addition to the crappy service, the food is always below par. They barely put any sauce on the wings and the food usually ends up coming out cold. Go to literally any other pub in flagstaff before coming to this place. read more

Here's why I really dislike this place: the food tastes pretty lame, and the service is the pits. Honestly, if this weren't a chain, they have the perfect recipe for closure. The only reason why I go here at all is because a lot of my friends like to go out to eat here. There's only one gluten free thing on the menu by the way: the naked tenders, which are rubbery and have absolutely no flavor (they're just a vehicle for the bbq sauce). The last time I went there was the kicker, and I will not be going back because of my experience. Our waitress, I believe her name was Ashley, let us know that the chefs accidentally made us an extra 6 piece of the hottest wings (Blazin' hot), something that's usually a "yay!" moment. Not so much. She then put down a box of FIVE wings and said, "So, I tried one of these, and it made me want to throw up because it was so hot." Wow, seriously? So, she ate our food, and then basically told us that it made her sick. Not going back EVER AGAIN. read more

Once again price hikes without giving a disclaimer to their customers. Wings are commonly cold when brought out, servers are inattentive or screw up orders, and prices fluctuate very frequently. Traditional and boneless were always half price (65 then 70 cents) on both Tuesdays and Thursdays. Now they have reverted to Traditional only on Tuesday and Boneless only on Thursday. As this was the first week of the new change they failed to inform us of the recent change and we went on paying $11 for 10 wings. Definitely will eat there much less. read more

Went in on a Saturday early afternoon. Sat in the new bar. It was so cold in there my nose was numb. The service was awful! And the bartender(Eddie)didn't know how to properly make a simple drink. Come on BWW, nice upgrade but poor staffing... read more

I'm so tired of going to the Buffalo Wild Wings and being told there is substantial wait because they are short staffed!!!! There are at least three people standing by the front door messing around. This happens every time we go. No matter what night of the week. They just lost our business!!!! We will go somewhere were they appreciate their customers!!!! Like across the street to tailgaters!!! read more

Horrible service! Andrew (my waiter) was very rude and made the whole situation feel awkward. I will not be returning until Buffalo Wild Wings hires better staff. read more

Waitress was very good drinks were always full food on the hand came out very fast but was not great but not bad

My husband and I stopped in for a beer. We were told we couldnt go to the bar we had to be put on a waiting list. A waiting lust to go have a beer? We are from the East and found this really interesting. You would think they are in the business to make money. People waiting for a table or just stopping in for a drink spend money. BWW really should rethink this waiting list read more

This post should be Zero stars. I walked in to B-dubs just me.. Party of 1.. Had to wait 10 minutes, not bad. I could have walked back to the bar but I didn't come here to drink. I came to feed my belly. Low and behold.. The hostess sat me at the bar!? The restaurant was busy, and the bar tender looked slammed. He took my drink order I said just a water. He looked less then thrilled. Again, he looked slammed pouring drinks and obviously had no time to ask me if I wanted to order food. So I waited.. And waited.. Personally I think it's rude to wave down a server or a bar tender when they are slammed. Well after 30 minutes I said screw it, I'm out. It is the worst service I have ever gotten here. And I go about twice a week. Never said anything to the manager cause that never solves anything except to keep me hush hush. Yelp is a better way to let others know how a restaurant rolls. Don't sit at the bar unless your gonna get faded. Definitely stay clear of B-dubs when it is busy. read more

Been coming here for 13 years and will never set foot in the place again! Must have new management. Horrible service, when you do get service. Also the place is a mess. The floors look like they never have been cleaned. They should be embarrassed!!! read more

I asked to put the UConn game on. There were currently 3 hockey games up. The guy said sorry we can't put the game on. The game ended up going into 6 overtimes. One of the greatest college basketball games ever. Poor service. Dumb staff. Try a flagstaff local restaurant instead. read more

Let me say our server Jay saved me from ripping this place. Read the reviews about slow service and dry wings and did not want to come but was convinced by an Arizonan to give it a try. Got there before 6 p.m. on a Saturday night and was seated promptly. Then we were ignored by several blonde servers. Took a couple of tries to get someone to turn the channel on the screen at our booth to the game we wanted to watch. That someone was Jay who was not the server in our section but took our orders and serviced us anyway. He was AWESOME. we ordered a bunch of wings, onion rings, deep fried pickles, boneless wings, side salads and a sampler. Meh. The pickles were too salty. The wings were on the dry side but the sauce made it palatable. The jerk sauce was heavy on the cloves. The energy of the place made up for the meh food and initial it's-not-my-section rude waitresses. ASU upsets USC with no time remaining, and the Giants win in 18 innings. Would I go back? No. read more

Absolutely the slowest service I've ever seen anywhere. The place is completely dead and our very simple 2 small boneless order takes 20 minutes to get out!! Yikes read more

Another great evening at Buffalo Wild Wings, almost convinced my husband to go for the "blazing" challenge. The challenge is, if you can eat 6 blazing hot wings in 3 minutes you win (not sure what, that was not mentioned but win nonetheless). The catch, you cannot use any dip, drink any water, beer or anything while eating these wings. Seems easy, not so. Jalapeno wings were my husbands favorite aside from the two blazing wings. The blazing wings were my favorite too, not to eat but to watch him eat and see his reaction. I couldn't even see him sweat, but he did say they were hot for sure. The Chicken wrap is always a favorite with the chips in lieu of fries. Always a great environment to catch up with friends, and play games! read more

We are regulars here and normally food is good and service is average but tonight we received excellent service from Taylor. She was very friendly and took great care of us. I'm not one to post comments but want to give credit where credit is due. read more

Upon walking into the facility, the hostess was demeaning and had rude comments about relaxing because finals were over, even though I don't attend school and how our group was sitting. She also sat us in the bar area when we asked for a booth. If the food wasn't so delicious I probably would not be back to the flagstaff buffalo wild wings. read more

Service was great. Food was what I expected. Drinks were corrected by Pooky - well done!

Always liked BW'3 no matter what city I am in.. Flagstaff location really comes through. Last order was no good but they made it right. Every location has been great service and great food or they make it better. Thank you read more

The absolute worst restaurant you can ever possibly want to go to ~ Terrible food, hard and Cold. Terrible service. Looooooong wait time. I am sooo embarrased I took my family visiting from out of state there. I will never EvER go there again. Buffalo Wild Wings of Flagstaff, AZ. So many better places to go in Flagstaff, az.. Taco Bell is even better than BWW in Flagstaff, AZ. I am calling corporate the experience was sooo awful. Good riddance ~ read more

I've been to this location several times in the 2 years I've live here. Without fail every time I visited, I have gotten very poor service, food orders messed up, no refills, etc. since it is the only bdubs in town we keep finding ourselves coming back and yesterday when we came in we were very pleased. The place was packed for football which was expected. We were given over an hour wait time, and got seated within 15 min of being there. Our server Morgan was outstanding. She got our order correct, we never had to ask for a refill and was constantly checking on us throughout our meal and without being overwhelming. This was by far the best service we have ever gotten at Buffalo Wild Wings, thank you Morgan! read more

horrible service for ok food. i was asked last night if i was going to split the bill, it was my husband myself and 3 kids. i told the kids to get to work(they are 5 9 and 18) wont be going back. read more