Just an FYI on the Gainesville, GA location... Horrible food and service! Received wrong food, rubber chicken and drink ordered was never brought. One person in our party waited twenty minutes for their food after everyone else. Another was served the wrong food and just kept it due to experience we were currently having. The drink my son never arrived. I sent my nasty food back. Was so aggravated and ready to leave failed to notice I was over charged. I did let the waitress and hostess know I was not happy. They said sorry. I have reached out to at least get that back and nothing. They said on March 10 they would reach out in three to five days and no one had. Just stay away . read more

Buffalo Wild Wings - The response I received 11 days ago! - American Near Me - Gainesville, Georgia

Generous with the one star. Boneless wings, I asked for Buffalo mild their Buffalo is very hot so I could not eat them . French Fries were cold and drid out like they were lift overs. Cookie was stale and fried out. And like most places the screen asks for a tip, which in this case is ridiculous. read more

I usually steer clear of chains but I was very tired and it was just steps away from my hotel... Also, to my surprise it was a big fight night and all the screens were on to the one sporting event. I was seated quickly as a party of one. After ordering a couple of flavors that weren't available, I landed on the Buffalo dry rub with bleu cheese and a side of fries. While I should have put down something as a reference for size, the wings were just a bit larger a double AA battery. They were cooked well. The fries on the other hand, could have used more time in the fryer. They were pale and still cold in the middle. It wasn't worth the hassle of trying to flag down the server, the place was a zoo. read more

Buffalo Wild Wings - Tiny tiny wings- Buffalo dry rub- all flats - American Near Me - Gainesville, Georgia

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There is a reason this place has 1.5 stars. Avoid it. We had given up on this location before Covid but were in the mood for wings so decided to see if it has improved. It hasn't. I swear they only had one server for the whole restaurant at lunch time, and although she ran her b_tt off, there was no way she could provide decent service. The food took forever to come out. The traditional wings were OK but they put the wrong sauce on them. The boneless wings were awful - like pressed chopped chicken. They reminded me of MacDonalds chicken nuggets. Until I see a sign that this place is under new ownership, I'm done with it. read more

How is this place still open? Broken glass in my drink in early October. Waited to post a review contingent on corporate or the store trying to make things right. Was served shards of glass in a drink. No one involved with Buffalo Wild Wings seemed to be disturbed by this hard core lapse in service; particularly the fact that broken glass can kill or seriously injure someone if imbibed. If you're going to spend your hard earned money in a corporate restaurant environment, at least spend it in a place where they care whether you live or die. I will never go back to this B Dubs, and probably will never go back to a Buffalo Wild Wing ever again. The blatant lack of care regarding a guest experience, particularly when it's a safety issue, ensures that I will find other avenues to eat/drink and will not frequent this establishment ever again. Late night options are limited in Gainesville, but go find somewhere else to hang out after your shift other than this place. Your physical well being could be next in the spectrum of collateral damage from this business. read more

Food good but there was hair or spit on my food and wings good the service was so great.

Not the worst but not the best plus my fiancé is literally having a mysterious allergic reaction to their food right now. So we were in tonight for a date night after receiving a gift card for Christmas and really craving wings. We were told a 30-45min wait and it was closer to an hour. Clearly they are understaffed along with everywhere else as they had tables just not enough wait staff for them. We ordered drinks and they were all delicious and we also ordered a few appetizers. The pretzel knots are wonderful but had a bit too much seasoning stuff on them. Overall they were perfect texture wise and flavor profile was pleasing. The tots we got were wonderful and I'd honestly order them as a meal. Now. On to the wings. For one they were huge which is awesome when you consider the price point. Hate to have tiny wimpy wings at around $1/wing. They were cooked well (could've been crispier but they weren't slimy) and decently sauced. My all flats order was followed which was perfect. Their ranch/blue cheese is trash though. So many better blue cheese and ranches in the world. Theirs was watery and just not good and honestly the ranch/blue cheese makes the wings experience in my opinion so that was a let down. The flavors - mango habanero - delightful other than the mystery allergic reaction from my fiancé who isn't allergic to mango or habanero Spicy garlic- delightful and not too hot of a spice. Got the Parmesan garlic sauce on the side and mixed it. Medium- classic and delicious. Closer to some restaurants hot Good flavor and good overall minus the long wait and aforementioned allergic reaction. read more

Buffalo Wild Wings - Menu - American Near Me - Gainesville, Georgia

Food was kind of cold and didn't taste very fresh, but the wings with mango habenero sauce was good! Service was great though! The ambiance was very nice too for watching a game. Might try out a different Buffalo Wild Wings, but likely not won't be coming back to this location personally. read more

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DON'T DO THE BLAZIN' CHALLENGE! NOT WORTH $14!!! (Written by my wife) We took the BLAZIN' challenge. And my husband WAS A CHAMP and completed it. Was told 5 minutes eat them...free meal and MERCH. We were excited for the MERCH-shirt, hat a mug ect!! What we got was a measly headband. At the time to pay, we were then told my husband had to beat the record of 2 minutes and 15 seconds. But that was NEVER told to us-he could have stopped after 2 minutes and 15 seconds...instead of enduring more pain. Oh-Women's bathrooms were over flowing with 'water'. Men's bathrooms was worse (I hear). Family bathroom was decent. Disappointed after traveling an hour just to go to our favorite restaurant. read more

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Front lady was a complete b*tch. I had a small dog with me and we requested to sit outside (I have been to many other buffalo wild wings locations with my dog and sat outside with no problem and they even provided water etc) Lady was rude and didn't want to do her job. They were too lazy to open the porch up for us and wasn't even nice about the inconvenience and shut down any Questions i had. Do not go here horrible service the lady at the front was rude. (Front lady i didn't get her name sadly but I'm sure she's rude to others) do better. read more

food is good everything is good there just that they give us a plate for the wings when we already get a plate but no worries It was good bathroom good clean floors smells good i well recommend coming back again :) Also the guy was also very nice he would never sit when we wanted to order hood service read more

Horrible service, everyone was very rude when our 8 top walked in (the place was mostly empty). We wait for a while to finally be sat and when we told them we had 2 more people coming the server gave us a nasty look. Food took a while, they forgot an order and we were never checked on so we had to go to the kitchen to ask for it and got it packed to go. This is the second time here and first time was just as bad. read more

Very rude sever girl called us bro told us to go wait behind a party of about 25. So we begin to leave and she is talking trash about us to 2 other employees while we are standing g right behind her. No matter the situation that is u exceptable talking bad about customers you were just nasty too. She continued with the attitude as we walked out. She needs to watch the customer service video again or get a new job where she doesn't need to deal with the public with an attitude like that. Worst part is we come in EVERY THURSDAY and the place is normally empty so needless to say it will be more empty on Thursdays. If you're looking to eat in the area there are tons of tower choices that will appreciate your money and will give you actual customer service. read more

Went in during the week, it was busy but seemed understaffed. Stood at the door for 5 mins before anyone came over. They had empty tables but wouldn't seat us saying the kitchen was backed up. On top of that there was trash all over the floor and the building seemed extremely dirty and outdated. Now I remember why I don't like Buffalo Wild Wings. read more

The wings are really good with all of the sauce options. You can even choose a wet and dry option like lemon pepper and medium hot. The service is good but make sure the blazing rewards system is not down or you'll lose any BOGO discounts. Many TVs around to watch or play trivia with using their app on your phone. read more

I had made an order on the website, and me and my boyfriend were excited to eat wings and enjoy it at home. when we got home we started eating and we were not satisfied at all. the fries were not cooked properly, they were extremely dry and hard , we were so disappointed we could not enjoy our food. read more

steve is the man. best service ive ever had. He was super friendly and kept everything quick

I stopped in to pick up wings to go and was excited to try their wings. I have never been here before. I thought I ordered cole slaw with an order of 6 bar b q and 6 Caribbean jerk sauce wings, bone in. When I got home, no cole slaw. This was $24.00 i called. To ask if I was charged for it as the receipt didn't show items and was transferred to the manager. After a long wait, I hung up.I won't give them another chance, but, the Caribbean jerk sauce was the absolute best ever. read more

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Our server, Brett, was the extra star for us. Absolutely awesome...attentive. Great drink & food recommendations. The food is pretty par/average. read more

This Buffalo Wild Wings is pretty standard. It can be a hit or miss. The first time I came to this location everything was GREAT. The appetizers and wings were served piping hot. Our wings were extra wet as we requested! Everything just tasted hot, crispy, and delicious. Since then though things haven't lived up to that first visit. Usually are visits are OK to good. Sometimes the wings are served hot, other times they are lukewarm or kind of cold. Sometimes the wings are crispy and cooked well done, other times they seem slightly undercooked (like the outside is a little too slimy). Almost always, even though we request our wings extra wet the wings aren't extra wet or well coated. Sometimes the wings seem dry even though the sticker label on the platter they serve you says "EX-WET". I would honestly tell them if they could make it extra extra wet at this point. Service is usually good and most of the servers are sweet! But sometimes it can be a miss. I wouldn't recommend hosting a large party here. One time we had a birthday party here with about 10 people. They don't take reservations and when we came in they weren't busy, but they were very overwhelmed taking our orders and did not handle it well. People got their food at different times or received their wrong drinks or menu items (and no one had a complicated order. Everyone requested food as it came on the menu). As for payment, they did not handle it well and had a hard time taking payments because they wanted us to do it electronically instead of taking our cards for each order. A lot of us were charged for the wrong menu items and when we informed staff some of them insisted we ordered those items even though we didn't and the items were on the wrong tickets. They mixed a lot of our orders together. Overall though that is not the norm and service is usually fine. I will still continue to come back to this location but I hope they improve with time in terms of consistent food quality. read more

Ordered snack size traditional wings, salt & vinegar flavored, carrots, & a side garden salad. Received food but no cutlery. I pushed the salad out to the side of the table, hoping to draw someone's attention. Then when my glass was empty, I hoped someone would come by to refill it - I was drinking water. The only time someone came to my table was to let me know they would bring me my check. I was then asked how my meal way. You could tell it was an automatic question as he then asked what was wrong with the salad when he noticed I hadn't touched it. I informed him I didn't have any cutlery. He promptly stated he'd take it off the check, picked up the salad, and walked away. I was going to ask him to box it up so I could take it home, but he didn't give me a chance. I really didn't want to call after him to inform him not to waste the food (if it was wasted). The wings were great. read more

I see a lot of bad reviews for this establishment but we decided to try it anyway. This location has a health score of 97. Restaurant was not busy when we arrived on Sunday at lunch. The restaurant got busy by 1:00. We were greeted and seated quickly. The waitresss took our order about 3 minutes later . Drinks came 5 minutes later and door came about 15 minutes after that. So no service problems. I had the 10 piece wild winks which came out hot and the spice was hot also . The Wilde has the double burger was was cooked well and tasted very good . I ordered a side of fries. The side added 3.59 to my order and was a portion the size of a medium fry at McDonald's . This was a terrible value for the money. Wife had the potatoes wedges with her burger and they are a much tastier choice. I had the hot wings which were cooked well and were a good size. Service was good and overall my score is 4 stars for this visit. read more

Stopped in for lunch again and the place was wide open. Got seated right away, and server was at our table in two minutes. Took our order and in a flash we were eating. Great buffalo chicken wrap, good wad of crispy shoe string fries! Good deal. Came back for the steak wrap and fries! Very fast service and the food was great. Server Jeanie was awesome as always. read more

First time we came here they said they didn't have any wings- turns out they lied since one of our parties family members went there later and got them! They just didn't want to seat a party of 10. Second time we go there they wouldn't sit us without our whole party being there even though we were going to drink and chill before others got there. The workers here obviously just don't want to work very hard. I would go to wild wing cafe instead. read more

Staff is nice. Surprisingly for a Wednesday it was very empty so my idea that the food was either a hit or miss. Honestly, we did not have high hopes for this restaurant because it was slow and the food took extremely long to bring out. We ordered the mozzarella sticks and they were okay. You can tell it was reheated in the microwave and the marinara sauce looked old, we all order boneless wings. My husband got mango habanero, I ordered medium Buffalo, and my son ordered teriyaki. My son couldn't eat the teriyaki wings because it was way over cooked, and the sauce looked beyond expiration and smelled bad. My medium wings were more vinegar and extremely salty along with the side of fries we ordered. It was WAY over priced than what we were expecting.. really wish we had gone next door than eating here. Maybe it was just this night but i honestly will not ever return back to this restaurant. Close the doors if this is a recurring problem. We paid $106 before tip. Totally not worth eating out. read more

We were seated ahead of expected time so that was good. Then we waited 55 minutes for our order. Apparently the kitchen had a "mixup" and our order was pushed back. I fault the wait staff for not following up and for letting us just sit. "Oh well" must be the company motto. read more

I know that they are understaffed at the moment so I hate to complain but my experience was not good. The onion rings were so oily that when I bit into one, the oil exploded out of it. I had to cut the rest in half and let them drain out. I didn't eat many...not worth the calories or a stomach ache. After I took a bite out of an orange-sauced chicken wing, my son pulled a hair off of it and it wasn't mine. My husband loves their wings but I'm done. He can go to BWW with the guys. read more

my server Matthew was the sweetest thing. He got our stuff so quick and always helped if we needed it. the food was amazing definitely recommend! read more

This place is absolute garbage. Horrible service consistently for over 10 years. Always off on wait times for seating. Always slow on serving food. Guaranteed you will spend over 1.5 hours once seated. read more

Tonight was a very disappointing visit, and as a result, we will not return. We arrived at 8:45, not greeted until 8:55 when a waitress came by to ask if we had been assisted yet. We chose to sit at a high top in the bar area and were handed menus to take with us. We ordered drinks (mixed drink for wife, beer for me) and a chips & queso to munch on, which came out quickly. My wife tried her drink and it accidentally slipped out of her hand, spilling across the table. We covered the mess as best we could with napkins. We asked for a replacement drink. Our waitress told us she would have to get the manager. 25 minutes later, the manager (Lateisha) finally shows up at the table and simply says "Yes?". In all this time, the spilled drink is still across the table, no replacement or alternatives offered, and our actual food order was never taken. We asked our waitress for the check, paid, and left. While waiting for our check, the manager walks over to the waitress and made a derogatory comment about us which I was able to overhear. I have never felt so unvalued at a restaurant and we will not be back, and we will be sure to recommend against this location to anyone who asks us for a local restaurant recommendation. read more

This buffalo wild wings is absolutely horrendous. Imediatly when we got there NO lights were on (they stay open till 1 am, we got there around 10:50) not even parking lights were on, big hazard. Then absolutely no staff working to host about 5 works saw us stand there talked to us and proceeded to not help up nor find someone to seat us. Not to mention the floors covered with spills and toile paper and no staff making the effort to pick up not clean any of it. They all have seen it, looked at it and walk around it. The manager sat on his phone, specifically on facetime and practically took laps around the restaurant to look like he was doing something. while everyone was eating, all the lighs were turned off the only lights on were the tv's. we got our food fairly quick but it was very dry and not very flavorful. (wrap and the street tacos) no wonder there was no staff.. they were ALL sitting a table in the middle of their costumers and simply talking and cracking jokes regarding the fact that there were people to be helped. if you want to be treated properly then this is not the restaurant to go to. especially since it isn't clean. read more

Terrible customer service. Also, the manager blamed corporate for things we had issues with, and maybe he's right, but that's not what the customer wants to hear. read more

My family had a great time dining at this restaurant. The store felt clean and safe, the staff was pleasant and friendly, and the wings were on fire! Can't wait to go back! read more

Cold, Chewy Wings and Excessive Wait Times This was my second time getting takeout from this location; never again. Carry out should be a simple endeavor. I order online, you give me a set time, I come grab my food at said time. This is not what happened... My order was confirmed at 8:04 for an 8:40 pickup. I arrived early at 8:37. The waitress confirmed my payment and told me my food was just being packed up. I sit there patiently for the next twenty minutes. Annoyed, I get the attention of the staff and am assured that it is still, just being packed up. My food doesn't come out for ten more minutes. After waiting half an hour for a to-go order I'm out the restaurant at 9:07. Oh no, the fun doesn't stop there. Upon returning home I opened my order to find a sad excuse for boneless buffalo wings. Tiny little nuggets, barely covered in sauce. I'm starving at this point and dive on in. Frustration turns to anger. They were chewy and cold. My $10.99 wings that I had sat there 30 minutes waiting for were cold! To-Go orders aren't complicated and neither are boneless wings. Wild Wing Cafe seems to do a great job. Maybe some day Buffalo Wild Wings can get it's act together. Until then, avoid it! read more

Buffalo Wild Wings - Cold, chewy and barely covered in sauce. Sad excuse for Boneless Wings. - American Near Me - Gainesville, Georgia

RIDICULOUS! Worst experience ever ! There was over 11 tables free , it was not busy . The problem was that the waiters did not want to take people . They kept blaming it on the fact that it's "fight night " , but it was not busy at all . Most of the tables that were busy were done eating , so the waiters were free . Keep in mind we had a reservation and a person of our party there an hour before . They said we cannot sit a party unless all guests of the party are here. What is that? As a previous server I have always sat a party down regardless of how many members of the party were there at the moment. This is unacceptable. While waiting, we also heard that it was down to the server and whether they wanted to take a table. WOW! read more

Buffalo Wild Wings - American Near Me - Gainesville, Georgia

Usually I go to Buffalo Wild Wings on a Friday night after the movies with my friends. That would be around 10-11. I find the service to be great. Ricky is a great waiter and checks on you at appropriate times. We did not wait too long to get seated maybe about 2 min. The food is always amazing. Highly recommended Thai Curry traditional wings with potato wedges with cheese and bacon with a side of ranch and blazing sauce. Don't really have anything to complain about with this location. Everything is just right when I go there sometimes on Fridays! read more

Buffalo Wild Wings - Thai Curry Traditional Wings, Potato Wedges cheese bacon - American Near Me - Gainesville, Georgia

Don't hate yourself for reading this after you sit down! Ate here on June 1st, 2018. Wait service was fine with regular updates that our food was coming soon. We waited well over an hour and a half after ordering to receive our food. Food was good and bad. The good were the main dishes but fries were lukewarm to cold. At that point we were so hungry and angry we just ate to get out of there. The issue was in the kitchen as the restaurant wasn't that busy and had plenty of wait staff. Waitress took off a % from our check, but the manager didn't come by. He/she probably was tired of hearing complaints. I suggest waiting at least 3 months before trying this place. They have some issues to work through. read more

Food was good, even though it wasn't what we ordered at all. Jessica was our server, every time we spoke to her she walked away mid sentence. Never refilled our drinks. Managed to mess up every order. We asked for her to bring sides of a sauce so we could just eat the food that took 25 minutes to come out, then she charged us for it. We had to ask another waitress to retrieve our server to fix her mistakes. Worst service I've ever gotten.Took 15 minutes to get our payment, never brought change. She is either on drugs or just doesn't give a sh*t. To top it off, bathrooms were also disgusting. read more

We were told to come in to reserve seats that we couldn't over the phone. Then they said we had to wait an hour.. then they said we had to wait on one more table we waited and watch numbers of families come in before us. I called to complain and was told my the manger that I could just go some where else and she hung up on me. They were tables that were available just needed cleaning while they just stood around. read more

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Food as usual with the chain was consistent in quality and as always great beer specials. Now I'm not entirely sure who has failed this particular location, everyone from the individual who answered the phone, to the host, to the server was entirely made up of grouchy pissed off individuals that don't belong in customer service. Other than that the location was extremely clean and food & drinks came out quickly if you can deal with everyone having bad attitudes. read more