Normally, we love BWW. Tonight, we arrived at 9:45 and was refused a table because they close at 10. I have spent 22 years in restaurant and retail management and NEVER have I turned a customer away before closing. Online close time is listed at 12 midnight. There are NO closing hours on the door. So do they make them up as they go along? Yeah, we're a party of 4 on BOGO boneless night. But our tab would have been at least $60 and our server would have been tipped very well. I wonder how much this store will loose from the 8-10 cars that pulled in as we were leaving. We normally visit this location 2-3 times a month. I'm not sure that I won't be visiting East Coast Wings across the street from now on. Corporate will be called tomorrow. read more

The Kamikaze has 3 ingredients. None of them are brown. I'm not sure what they brought out but it took 15 minutes and it looked nasty. The server knew it was wrong when she brought it. No silverware or napkins! Wow! read more

Buffalo Wild Wings - This was supposed to be a Kamikaze. - American Near Me - Hickory, North Carolina

If it was possible for zero stars this would be the case. Absolutely the worst experience ever. Took an hour for our food to come out. Appetizer came out with everything. All the food was cold except my daughters Luke warm Mac n cheese. Had to ask several times for refills in that hour wait. Ask to see the manager. After 10 mins of waiting for him we left. My family was starving and I had to go get them edible food elsewhere. I got to the front to settle up for drinks. The manager finally showed up and wanted me to pay for Mac n cheese even tho it was not eaten. He did not seemed phased at all about my complaints. Obviously this is happening a lot there. Even mentioned how nasty the bathrooms were. No soap or paper and smelled like urine. By far the absolute worst conditions and service Iv ever seen. This place should be shutdown. read more

Horrible experience/service . Asked our waitress "Megan" why the water looks brown and dirty and she had an attitude and responded "that's how it always look" I did not let my daughter drink that Nasty a** dirty cup, I use to be a bartender/server I would not serve that dirty cup to a customer. I ended up ordering sweet tea for my daughter, and I did a comparison of the tea and water and the color was the same. For future reference as a former server when a customer says the cup looks dirty, replace it common sense. read more

Buffalo Wild Wings - Dirty Water on the left/Sweet tea on the right - American Near Me - Hickory, North Carolina

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If I could give zero stars I would! Terrible customer service. The waitress are rude and wait times are almost unbearable! read more

This place always has terrible service. Slow servers who do not do their job. Expect to wait at least an hour for food. Always the worst experience. Never coming back. read more

Ordered my food online at 9 for pick up at 1010 here it is 1030 and still nothing and every time I ask about it they say they are still bagging it I only have 3 things I'm not sure how long it takes someone to bag something here but and if your short staffed stop filling the restaurant up all the way cut back on seat in there horrible place to come even cancelled the order because they just wanted to keep add time on to my order read more

Worst restaurant experience I have ever had. Stopped by for lunch with my fiancé, hoping to just grab something quick. Our waitress walks up to grab our drink order and then proceeds to tell us "Gosh I don't want to be here! I'm ready to go. I hate that I had to work today" Good way to make a good impressionAfter we are brought our drinks and menu, she walks up and asks if we are ready to order and we kindly tell her to give us a few more minutes because I did not know what I wanted. When she comes back, she gives me a hard look and says with the most pitiful attitude "are you ready now?!" At one point, we sat there for 30 minutes without drink refills or being checked in on even though she walked by our table several times during that. Wings were cold and fries were old and soggy. Fiancé ordered ranch and was brought blue cheese and then they tried to charge him for each cup he was brought when they corrected their mistake. Overall, pitiful service and mediocre food. Will never return to this location. read more

I've always been a fan of buffalo wild wings. They have the best-fried pickles hands down. Cheese curds are mediocre but if you just the type of person that just like fried cheese sticks then its alright, just saltier than other places. The wings here never fails. My favorite wing flavors are garlic parmesan and Caribbean jerk traditional wings. The rewards is always an incentive to come back. Its a wing place and the wings is the reason i come here. They have been pretty consistent with their wing sauce ratio in each order. So I dont have any complaints at this particular location. read more

It's a sports bar. Plain and simple. TVs everywhere. They pipe in sound for the big game and don't look at your table funny when you hoot and holler. Food is average -- wings, fried stuff, etc. Service is attentive. (Thank you, Heather!) I just wish the beer selection was better, with more local options. We're in beer country here and they hardly have any NC offerings. I mean, come on. Throw me a bone with a Highland or OMB or even an Olde Hickory... we in Hickory for crying out loud. Something, anything besides Bud, Coors and Miller. Bleh. read more

They ran out of Izze Clementines on a Sunday. Need I say more...educate your staff on the beverages you serve at your franchises please. BWW is mostly the same in every state, so there's no reason a server shouldn't know what's on the menu, granted I will give her a break she was nice and very courteous. I'm not at all mad at her, you just ran out of clementines! read more

A one hour wait on Tuesday night with a half empty dining room. What a joke. Complete failure of management in running this place

One of the sorriest places to go eat. Went with a couple friends and we only ordered 3 mix drinks and i got a 6 piece boneless wings. I got my food and had it finished before I got my drink. The service was very sorry. I will not be going back to this location. read more

We waited about 10 min to be seated and was seated at a dirty table. After another 10 min with no server, we left and drove further up the interstate to anther BWW. We were traveling and my son wanted to watch a college football game. The Mooresville BWW was 5 stars. read more

It is hysterical to me there is a disclaimer that states "they're doing their best here during Covid". What a joke. There are 2 wait staff/runners per table today and we STILL had to ask to have our order taken ... twice... I really miss the days when this place was impressive. I suppose the lack of patrons on a Sunday afternoon should have been a red flag.. even with limited capacity at least try people. read more

I feel like an idiot tonight. I am asking myself....why did I come back to this place? I posted a review recently and swore I'd never come back. It must be the attraction for Rewards points. I promise...this is it, never again. Sent my food back only to have the same issue on the second round. I'm going to donate my BWW rewards to the local animal shelter and anchor myself at Hooters....I promise!! read more

worst place ever ! I keep going to this one cause it's the only one in hickory ! and they always forget something or something is wrong with the food read more

By far the worst place I've ever been food was good but an hour and 45 min wait at the table after ordering is ridiculous there was no more than 15 people in there took a whole 45 minutes to get my beer straight up shit place to go read more

food shitty, do NOT get the chicken sandwich. The service lowkey ain't bad my chick was hot as fuck. The ambiance and environment lowkey mid, to many sports i don't give a fuck about playing. PLEASE do not get the mtn legend that shit ass. probably dosent help my friend threw a big ass peice of chicken into it. the fries and aren't bad lowkey don't know why my ass got a chicken sandwich. overall just don't do what i did or just don't go and you'll be fine. read more

A huge THANK YOU for your contributions to Veterans on Veterans Day. I was fortunate to be able to dine and benefit from your specials that day. I intend to visit you even more, and bring co-workers with me. Thanks!!! read more

Great food and great service! We had a new server and she was still very prompt and friendly. Food came out in a timely fashion and overall a great experience. Only thing I will say is that the QR code on our table was a little warn and hard to get to scan correctly to view the menu. read more

Ah, BWW... a place I can securely visit and know I can get some killer boneless wings, no matter where in the Country I am (I travel for work). At least, that's wht I thought - until Hickory, NC. I am not going to relate my entire experience, as it would be a long story and would serve only to upset me again. So, TLDR... skip this Buffalo Wild Wings. It doesn't match the others in quality or service and the manager just doesn't care. read more

BWW is a great place to watch a game with all of the TVs for sure. Our last several visits have been tough. Not enough staff, tables sitting full of dirty dishes, and we only received part of our order. We finally asked to have it removed from our order. Not sure who was at fault but our experience just want good. read more

Last night I had the absolute worst experience with this location. We ordered our food at 5pm and it was to our door at 7:20pm. It was estimated to be there at 6:36pm and it took me calling 5 times to get anyone on the phone. When we got our food, it was barely warm and fries were cold and hard. Service has been going down hill alot from this location but last night was the worst! Update: I emailed them and they are not claiming it was their fault. They are placing blame on the delivery company but the receipt on the bag shows they didn't even begin our order for over hour after I sent. After being a loyal rewards member for over 11 years, I will be going to East Coast Wings from now on. The fact they are not even trying to solve this issue in the least bit shows their true values. read more

Just saw a rat run across the floor. Multiple customers saw it. Server was apologetic, but manager never even came out to talk to any of the 5 tables that are now not as hungry as we were 5 minutes ago. This used to be a great place. Now, not so much. read more

This Buffalo Wild Wings is an absolute joke. You come in on a Saturday at 5:00 pm and there is a 40 minute wait with more than half the tables empty. The problem is they don't have enough help. It has been this way at this location for over a year with zero improvement. BWW corporate needs to get their act together and run this place better read more

We waited for 30-45 mins for food. We could not order half the menu because "the grill was closed." Didn't get one refill. Food was cold. Things were missing and when we complained about food missing & food being cold all we were told was "we only have one cook." And then never received the missing items. We had to send everything back and ask for our money back. Staff was terrible, rude, and not helpful. Do not waste your time. read more

Came in and sat at the bar with my girlfriend. We waited for about 10 minutes even though it was empty inside to be helped while the managers were 20 feet away in the bar area just looking at us. As we left the managers watched us get up and leave and said nothing. Do NOT recommend going to this location. read more

We went in today at 3:25pm and the restaurant was not busy. We asked for a table for our group of 9 and were told that we would have to sit separately (that was fine) we waited with our masks on for 25 minutes and then an employee came to us and said we would have to wait outside (brrr) or in our cars. There were 3 groups of people waiting on benches when we first arrived and they were not asked to leave. We asked to speak to the manager that said we had to leave but none came out. We have no idea what they are doing there but we took our business across the street to Jason's Deli (not wait, no stress) read more

Service is terrible!!! Took forever to get a waitress and there may have been 12 people in the whole place. Took 30 min for my meal to come out, appetizer never came out and had to have them take it off the bill. The wings were burnt, hard, and way too much sauce which I never thought I'd say. Never came by my table to refill my drink. Pretty sure I watched one of the cooks make a drug deal in the parking lot. Some guy pulled right up front of the place, parked in a to-go spot, then walked inside. He walked back out with a guy wearing a BWW shirt. BWW guy leaned into the car, pulled something out of his pocket, handed it to car dude, and then pocketed something. Real classy joint. read more

we dined at buffalos last night and my bartender Juwanna was refreshingly pleasant. all our food and drinks came in a timely manner and she made us feel so comfortable as she constantly checked on us and made sure we had everything we need. definitely we will be back and looking for our favorite Juwanna!!! read more

Called in a takeout order, was told it would only be 20 minutes. Arrived in 15 minutes and was told it would just be a few more minutes. An hour later I walked out with my food, which was only a burger and some wings. And what's even worse that I got home, which was 2 minutes away, and the food was cold. read more

Stopped here for dinner before a dance competition. We were seated right away, but then waited for a while before anyone came to get our drink order. The manager, Holly, happened to see me looking around & walked right over and asked for our drink & appetizer order. She stepped right in, handled our dinner order, and about 5 min after our food arrived, we were greeted by a server whose shift had just begun. I've been to many places during shift change, and I have never seen a manager handle short-staffing so well. Amazing! On top of that, our food came out quick, hot & the wings were HUGE! We have been to several BWW's around NC, and this was truely the best experience I've ever had at one. We'll be back then next time dance competition brings us back to town! read more

Website double my order, I sent some else to pick it up so they didn't know. Keep telling me they would call me back and issue a refund, crickets........ even emailed the company. Pretty crappy there BWW! It was way more food than I needed , who orders the same thing back to back????? Literally 1 minute apart! read more

We received very Poor service during VERY slow time for dinner Wings were good But service alone will keep me from coming back to this location read more

It's just your average large chain wing restaurant. If you've never been to a Buffalo Wild Wings before, it's pretty much half bar, half large seating area with some outdoor seating with tons of tv's around the building. The wings here are pretty great. I typically get a small, boneless Asian zing flavor. Very fast service and quality food. I come here often. read more

Only reason it has a 2 star rating is the bar tender. Otherwise it's pretty bad. First off there's nothing about hours posted anywhere. Twice we've been told they won't seat us. Drink take forever to get and it's almost pointless to get a beer if you're not at the bar since the last 2 times it took 30 minutes to get a beer. No one ever answers the phone. You can practically see the waitresses are unsettled to see you at the door. Honestly it's a 1 star unless you include the great service from the bartender. read more

Little slow for lunch time, temp was 55 outside but they had the air on blowing so hard my hair was fluttering. Food was not very good. Over cooked and over seasoned. read more

This was by far the worst service i've ever had at a restaurant. Our waitress-Brianna-came to check up on us maybe 3 or 4 times and we were there for almost 2 hours. We never got our ranch we asked for, we had to ask for silverware, and our drinks never got refilled. The place wasn't even busy. I never leave reviews like this but honestly the service there was a joke. read more

Worst experience ever ... waited over an hour , waitress was not nice, never refilled our drinks , didn't check on us.