This place sucks. Try to order drinks and everything we ordered the waitress always came back to tell us they were out. Got to the point to ask what was available... 3 sodas, that's it. Ordered food.. once again comes back to tell us they don't have it cause they're about to close... (at this time it's 930pm, all website and maps say they're open till 2am). Not to mention we're being as patient as possible but our waitress seems to get frustrated with us for even being here. Highly disappointed and don't think we'll be returning. Also this isn't the first time we have ran into an inconvenience at this location, just thought we'd try again. read more

After reading negative reviews I was hesitant to order from here. We got carribean jerk and Parmesan garlic wings and fries. Fries were pretty good. Wings were slightly overcooked. Staff was very friendly. My order was ready in 10 minutes. read more

I just got food ordered from Uber eats, and a cheeseburger I got was unbelievably salty, it tasted like they poured half a bottle of salt on that Patty. It was in edible. I can't believe the small amount of food I got for $30. read more

Ordered dinner for my kids, 74.96$ and they forgot my grandson's chicken tenders! I called them and the manager "Tory" told me they didn't have the second meal on their system! My BWW account shows the order with 2 kids meals and the cost! Tory said hers did not and she couldn't do anything for me, so I 'll have to find somewhere else to order dinner for my grandson! I will never order a meal from this place ever again! read more

This place is an unorganized mess. It wasn't busy AT ALL. The waitress took our order, 15-20min pass and 1 order comes out (my order of wings and fries and my boyfriends fries) Waitress said my boyfriend's wings would be out in just a minute. We wait around and waitress went MIA for at least 10 minutes. At this point my entire meal & my boyfriend's fries are cold because I didn't want to start eating without him having his meal. Waitress finally brings out my boyfriends wings after almost 15 minutes off waiting, maybe longer. We let her know that since the wait was longer than expected (and she never once came by to let us know it would be longer) that all of my food was cold. She ended up taking everything back to be remade. Literally 15 minutes passed and no word from anyone. The waitress went MIA, a manager never came out to let us know what was going on. We ended up leaving the restaurant. It was almost 10pm on a weekday and coming here was a big mistake. Never coming back. read more

Had an disappointing extremely experience here, the manager Tori made and excuse for anything the went wrong. Chicken wing were way under cook but she said the kitchen manager "checked" everything before it went out. Missing sauces that I paid extra and try to make it my fault by defending the employee that said she open my boxes for me but didn't. (If they don't believe check the cameras and shows the she didn't). I asked for a refund but she said I had to call me bank? What does my bank have to do with a refund if I paid it to your store. $40+ for terrible service. Don't come here unless you want to get sick with salmonella read more

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Placed an online order. Four different types of wings and each was supposed to include veggies and ranch. When my husband arrived to pick it up they claimed they didn't have the order, and the gal was holding it in her hand and he could see his name. ‍‍. He grabbed the order and came home only to find out there were no veggies or ranch. It's not rocket science. So much for convenience. read more

Last time we ordered from here they gave us no celery. I thought welll things happen, however this time we spent $50 at the bar waiting for our food and not only did we not get celery, but no ranch. What are wings without ranch. The spicy garlic was the hottest I have tastes since ordering it and they decide to not include ranch????? We will definitely start looking for a new wing place. read more

I love going here on Tuesday for half off wings. I've never actually eaten inside ( I always get it to go). The one time I tried to eat in, it was way packed and the waitress told us they didn't have most of they alcohol or ingredient to make most of the drinks on the menu ( just beer). Needless to say, I don't drink beer so I left. How does a sports bar/ restaurant run out of alcohol? For that reason I'll never go back to eat in. But I definitely recommend getting it to go for the prices. But order ahead on line because even the to go line has a wait... read more

Usually one of our go to places. Am so disappointed. It's been twenty minutes since we noticed we'd been waiting a while. We've been here an hour and still no food. Getting ready to pay for our drinks and walk. So we walked. At least 30 minutes after ordering, a manger noticed uss looking around and asked what the problem was. Went in and checked on our order, and came back to ask for order again. He comped the sodas but charged us $7 for a beer. A wasted hour and we still had to get dinner with two hungry kids. read more

By far the worst experience. They ran out of cups for drinks, the wait time for the food is unbelievably long and the server was utterly clueless. One of the most mismanaged locations. Food is overcooked and oversalted. Stay away!!! read more

I placed an order online. It was supposed to be ready at 5:30. I show up at 5:32. Worker goes to the back and then comes back and tells me it's not ready yet. 20 mins later, she asks me the name on my order and looks confused as if she doesn't see my order. Then she looks in the warmer thing and my order has been sitting in there the whole time. read more

I came here to watch the NBA Finals. I'm here for about 20 minutes and i finished my food so I told the waiter that I was going outside to take a smoke break and let her know it was ok to take my food but keep my drink on the table because I wasn't finished and that I was going to come back in. I go outside to take my smoke break then I come in to see my whole table was cleared off and she let me know that they gave my table away. Terrible service!! Why would you give my table away, not only that, I told her to keep my drink on the table as I was only half way finished with it. I definitely won't be coming back here. Terrible first experience. read more

Buffalo Wild Wings - Chicken Wings Near Me - Humble, Texas

Focus more on providing service to your patrons than worrying about what the Astros are doing! Your ratings suck! I'll never eat here!

Awful service. Took forever for someone to wait on us and at least an hour for our order. Going to Big City Wings instead.

Customer service was horrible. I walked into this establishment because I have been a huge fan of buffalo wild wings for years. There wasn't a greeter or hostess at the front and other staff members just starred at me for a few moments never acknowledging me. I proceeded to the bar and was asked , while looking at the menu, if I was eating here or wanting to go. When I told him I wanted it to go, he took my menu and placed it back in the holder. He then rudely said to go is Over there, pointing at three ladies who were talking amongst themselves. I should have walked out but I was hungry. The food was OK but I will not return to this location. Burger was not hot and fries tasted stale read more

I go to Buffalo Wild Wings at least once every other month and this is my first time to this one. The waitress (Emma) was wonderful. I went with my little ones and she made them feel involved. The food was delivered hot and delicious. She took good care of us. The inside is just like a typical Wild Wings. Food was up to par and the wait for our food was not very long. I will go be coming back. read more

Buffalo Wild Wings - Sweet BBQ - Chicken Wings Near Me - Humble, Texas

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I know this location just opened but man, no excuses for how it was tonight. Sat down about 6pm. Waitress takes drink order then food order right after. About 20 mins goes by she comes over to us and says "I'm So sorry I forgot to put your order in, but I'll put your food at the top of the list". About 15 mins goes by and food comes to table except it's not at all any of the wing flavors we ordered. We let her know it wasn't ours and she says well I can't take it back so you can have it, your order should be out in a minute. 30 mins goes by and our correct food finally arrives but missing my coleslaw. At this point I was already so over it I didn't even bother to let her know it was missing. My Daughter wanted dessert so we asked for the check and the dessert to go. Few mins later they bring it on a plate. Tell them it was for to go. 5 mins later it comes out in a to go box. Finally pay and still got charged for the coleslaw that I never received. Had high hopes for this place but after tonight, Will not be returning. read more

This location just opened, so we knew there was probably going to be some issues, but they turned out to be worse than we expected. I'm giving this a 3-star rating for service alone, knowing that the waitress we had, hopefully had only been doing this job for a week...and I mean, this being her first job ever. We came in on a Thursday evening. Busy, but not packed...many open tables. We ordered water to start then looked at the beer list. I enjoy local beer on tap, so I asked what the seasonal Karbach was (on the menu, it says "ask your server"). When I did, she looked at me completely confused. I pointed it out on the menu and she said, "oh, that's the seasonal beer." To which I replied, "yes, but what is it?" She said she didn't know but would go ask. It took a while for her to come back, with the wrong answer, so i just ordered a different beer. It then took at least 10 minutes for her to come back with my girlfriend's beer, but tell me she had trouble entering mine in the system and needs a manager. As a patron, I don't care what the excuse is, you bring me the drink then figure the back end out later. The service continued to be slow, between filling waters, asking for extra napkins, we even asked for extra sauce for one set of the wings because they were dry, but by the time she finally brought it, we only had two wings left and were charged an extra $1.25 for the sauce. Again, I realize this restaurant just opened so I'm not going to knock it hard. I go to many Buffalo Wild Wings and always have great service. So I'm hoping within a month they can clean up shop and get it running well. I come for the beer and the atmosphere. The wings are nothing to write home about. The boneless ones usually over-cooked and barely covered in sauce, but I do love their sauce selection. read more

I have visited BWW on several occasions. The food is good - but, the service is horrible. On two occasions, it took my server about 15 minutes before they came to my table. Once they delivered my food, I never saw them again. One time I had to go to the bar and ask for my check, as I waited about 20 minutes for my server to bring me my check - NADA! On this particular day, there were about 20 people in the entire restaurant, no excuses. I don't think I'll be going back, there are several other places in the area to eat. read more

I get that this place just opened but someone needs to take ownership and train these people before you put them on a job they can't perform. I walk in for the first time the restaurant was half empty and they're telling me it's a 25 minute wait. I refused so I ended up going to the take out place to place an order so I can take home. They said it'll be 20-25 mins. It's been over an hour and they still don't have my order. I asked how long more would it be they said 2 mins should be any minute. It's been over 30 mins l. So I'm going to 1:30mins waiting for my order and still not here. I would not recommend this place!!!!! Stay aware from this location!!!!! read more

We went to Buffalo Wild Wings in humble Texas 1960, today for lunch but walked out. We arrived at 11am and when we walked in no one was there to greet. We also didn't see one person for 5 minutes. I finally tracked someone down, which was the bar tender. He was irritated we were there but told us to sit down. We sat down and our waiter, Edgar was very irritated by our presence. Asked our order but seemed to hate his job. We decided at that point we would take our business elsewhere. Canceled our order w bar tender and walked out. We won't go back read more

Worst Buffalo Wild Wings ever. Servers rude. Managers are terrible. They spit in food. do not eat here. read more

Buffalo Wild Wings - Chicken Wings Near Me - Humble, Texas

Wanted to give them a Fourth and final chance to redeem themselves - I should have known better. They just can't seem to get it right. Once the the wings finally get there they are okay but the service is uncoordinated and slow. Servers like to huddle and chat amongst themselves rather than taking care of you. Save yourself the headache and drive to another location- the ONLY reason this place will make it is lack of competition. read more

Excellent service great wings- if your in the area and hungry definitely stop in. The beer selection is in point- have a great time read more

Buffalo Wild Wings - Good service , great food :) - Chicken Wings Near Me - Humble, Texas

Went here for the 1st time today. It was a sunday at about 1130 so they were not busy. I was seated as soon as i walked in and the place sure looks better on the inside than the shopping center looks on the outside. My waitress took care of my order and i had a salad with mango hobenero grilled chicken. The salad was good and overall this location was on par with the other locations that i have been to in houston. Parking lot is small and i could see that being an issue when they are busy. read more

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Let me give you a realistic review then most. This is a brand new restaurant, which means a brand new staff (including management). This is most of the employees first job. In the beginning, of course it is not going to be perfect. The staff is still learning and will only get better. Friday nights 7pm-9pm are the busiest, so expect to get your food out 40min-1 hour. You simply cannot get mad at the restaurant for having a full house (plus loads of takeout orders) and expect your food to come out quick. With all honesty, the kitchen is not bad, they just can't handle it when it gets too busy. So if you see the restaurant is filled, your food will take over 30 minutes WHEN ORDERED. The best time to come for a fast meal is 11am-6pm. After 6pm (Friday, Saturday, Tuesday and Thursday) the chaos begins. Do not blame the servers for your food taking forever. Understand that they do not have anything to do with the kitchen and can only do so much. So don't let your food wait time affect their tip. That is unfair to the servers. Most guest are impatient and expect everything to be perfect. If you do not have patients, Friday nights are days you want to avoid. This restaurant will progress and be better by the end of summer. The service isn't bad, most employees are fairly great at their service. It's just the kitchen that has troubles when busy. Give the staff time to get used to the fast pace. This area has been waiting forever for a Buffalo Wild Wings to open, so understand it gets busy quite a bit. The servers care about getting your food out as soon as possible! I promise they are in the kitchen trying to get your food out! It's stressful when many customers are yelling at you, so don't be too hard on the young staff. I'm a former employee who has been with Buffalo Wild Wings for 3 years. I've worked at different locations, including this one. Almost all the reviews are negative about service, but don't realize these team members are BRAND NEW. They won't know the menu 100%, they make minor mistakes too, even if they do make major mistakes.. Get a manager involved and get your food worth your money. They want you to have a good experience. 12pm-2pm = lunch rush, not so busy, not so dead either. (15-25 min wait time, sometimes sooner!) Order an appetizer while you wait! 2pm-5pm = your food will come out quick. These are the slowest time of the day. After 6pm = it starts to get busy. Especially on weekends. Once 7pm hits, expect 45min-1hour wait time for food until 9pm. The kitchen is slammed with rows of tickets. ESPECIALLY ON FRIDAYS. So grab a beer and be patient. Wednesday's, Monday's, not too bad at all... The busiest days are Friday, Saturday, Sunday, Tuesday and Thursday nights. Overall, 3 stars for the restaurant but after a couple more weeks it'll be a easy 4-5 stars when kitchen improves. read more

Quick seating, fast service, good wings, and friendly employees. Clean bathrooms as well which was nice.

This place is new. There are the normal hiccups you would expect from a new staff. Still a decent experience. Semi over cooked onion rings, missing sauces. Not a huge deal. The most frustrating part of this BWW is they have changed the radio station LITERALLY 8 times since we have been here. It is obvious that they change it whenever they don't like the song... It's irritating. Our sever Hannah was great!! read more

Holy crap this place has THE WORST SERVICE OF ANY BUFFALO WILD WINGS EVER!!! Management, you seriously need to step up your service game because this is just unacceptable. We waited an hour and a half for our food and then just to get the wrong food. Waitress had the nerve to still want to charge me for it. Like, hell no. Had a word with the manager and made him take that crap off. Why the hell would you charge for the wrong thing, number 1, and to take 90 minutes just to get it to me. This place is gonna go down the tubes if they don't get their act together. I recommend that nobody come here if they want to get a quick bite. You're gonna find yourself in the place for almost two hours, and still come out with an emplty stomach, because you're not gonna get your food! One of the worst places I've ever eaten at! Pathetic! read more

Being in the service Industry,I understand the "uproar" of reviews here, because of course everyone wants good service and hot food when you go out.... that being said, our food was hot and drinks were cold. The restaurant was clean, multiple games were on; and our server, Joshua, was extremely attentive and took really great care of us! Come on guys, it's a sports bar/restaurant; and it delivers! If you want something more fancy schmancy, head downtown to Mastros LOL read more

The boneless wings are too dry, and a lot of the beers they had on tap were not available. The bone in wings weren't cooked long enough. I think they hired a lot of people and didn't train them properly. I ordered a Stella Artois beer and they didn't bring it in a Stella glass. I had to send my beer and wings back. read more

Buffalo Wild Wings - Yuck - Chicken Wings Near Me - Humble, Texas

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Went on their grand opening week, A Tuesday for 50 cent wings. arrived at 6pm, wings arrived at 6:50pm. the wrong sandwich was served, our grand daughter (18 months) received wrong order and waited another 20 minutes, I thought her screaming would help but no luck. Manager gave is a $10.00 off gift card. Thought my wife and I would give them a second try, Arrived 8/2/16 5 pm. 6 occupied tables, 15 wait staff. Ordered Nacho's and salsa for an APP. Never arrived. wings swimming in sauce...... again...... refills of drinks were completely wrong. bottom line ... a free dinner. this place won't last long.... read more

Is it typical that every SINGLE screen have on the VERY SAME game?! If you're not a fan of this, frequent some place else. After asking my server, can we switch it up, I was told 'the manager is not willing to turn the television to any other games'. OH! OH! Not willing? OH UPDATE: Clearly the manager was not a big fan from f my review and huffed and puffed over to my table to ask me (if you want to call it that) 'what screen do I want it on?. Uh... One near me!!!! No worries... Just know what you're in for. That's all! read more

Glad I got a seat to watch the game but didn't like how the game ended before I got my food.

First of, the place had a weird smell at 7:00 pm. The floors were dirty like really dirty and sticky. We got seated right away and our waitress was right over, took our order and got our drinks. We ordered the special beer which was a seasonal goose island pale ale. Food took a while to get out. We had the fried pickles which had a weird texture almost like they were cooked the day prior and just got warmed up. The sauce for them also tasted off. I dont like that when your ordering it just says small medium or large. I would really like to know how many wings in those order sizes. Well we got a large which is 20 wings and get up to 4 choices. We got the Asian Zing, lemon pepper, garlic parmesan and bourbon bbq. Garlic parmesan wings were drenched in sauce and yes that also smelled weird. We ate them up but I prefer my wings a bit more cooked. Time to pay-- The waitress forgot our card at the counter. I had to ask her for it. She looked lost for a bit and looked around then said...OHHH yeah..ha ha. The young woman was nice but she seemed distracted. Honestly I prefer wing stop wings over this location. Good spot to watch a game and have some beer but thats it. read more

Visited for the first time on a Tuesday evening. It wasn't packed and we got our wings in a timely manner. The sauce was perfect. Not sure why people are complaining there was too much sauce since there was an ample amount. They are still fairly new to the area but I think most kinks have been worked out by now. I'll be back again. read more

Place was nasty and filthy, saw a roach on the floor by my table. Would not recommend! We left ASAP.

This BWW is the closest to home but is honestly one of the worst Buffalo Wild Wings I've ever been to. Every single time we place an order for pick-up, there's something missing from our order, despite them having a (blank) "this order was reviewed by __" sticker on it. They don't check the order but always act shocked that they're missing entrees or sides. This happens regardless of whether we order on weekdays, weeknights, or any time on weekends. We've learned the hard way that placing an order for delivery is pointless because they mess up the order EVERY time, so the poor outsourced drivers have to make extra trips back to right BWW's wrongs OR we have to go back in person, which defeats the point. They won't refund you if you order through the Buffalo Wild Wings website or app. We've spent literally an hour on hold on the phone, listening to the loop of "thanks for your patience, we appreciate you sticking with us, someone will be with you shortly" messages, waiting for ANY sort of human to answer and help fix the order or refund the missing foods. No such luck. Honestly, there are a lot of decent wing places in town that are better alternatives if you want to ACTUALLY get what you paid for with decent service. read more

Slow service to the table, workers could let you know they will be right with you so you know someone will be helping you but they just walk by instead. After our slow service to the table the food came out rather quick and was good so that fixed our experience. Also we have been here multiple times and the other times the service was faster so we will be back. read more