This is my second time coming here. The first time was fine. This time was around 1pm after the lunch rush. They put us in a booth with a ripped seat. My wife ordered brisket tacos and I ordered a buffalo chicken salad. The food took 30 minutes to come out and when it did the waiter forgot my salad dressing and the extra side of buffalo sauce I asked for. When he returned with the sauces I put them on my salad to find that he brought me hot sauce instead of buffalo sauce. He went to get a new salad. 20 minutes later my wife was done eating and I still had no salad. I told the waiter that I had to leave and he apologized. He told me that I wouldn't have to pay for my salad. No Kidding! What a disappointing time suck that whole experience was. read more

Waiting over an hr for our food waiter said it would be right out. My beer had more food on the outside of the mug then I had in my wing basket, which was dry af! Worst ever!!! read more

Was the best food I have ever had in texas the waitress that served me was Janae Steel And she did a amazing job gave me everything and made sure I was good I give her 5 stars for he help.And Also Darnell Fields was a big help to he is the best waiter I have ever had good serves ans really punctual. read more

Worst service ever!!! Took 10 minutes after we were sat for our waitress to take our drink order, at which time we ordered chips and queso as an appetizer. 10-15 minutes later our queso arrived, but no drinks, utensils, or napkins. 5 minutes later our drinks arrived. We ordered our food consisting of 6 piece boneless, basket of fries and cheese sticks. Nothing too complicated, or so we thought. 20 minutes passes and the wings and fries come out, but no cheese sticks, our drinks were empty, it's been about 40 minutes since our waitress has checked on us. Our section seemed to be behind some invisible wall because it was apparent no one could see us. The manager was walking around never stopped at our table but did make stops at others in other section. After another 20 minutes or so and our waitress walking by on the other end of the section finally had to get a manager over. After I explained we have been here well over an hour now, our drinks have been empty almost 40 minutes of that, the cheese sticks had literally just arrived, we were told the kitchen was backed up yet 3 tables that came in after us had their food and was paying their bill. I will never come here again. WORST SERVICE EVER!!!!! read more

I came here on Thursday evening of this week and I did not get recognized as a customer at all. I will explain: Came to this restaurant to eat some wings, it had been a while since I was here last and now I don't think I will be coming back for a while or at all. I walked in the front door, there was no hostess and the staff members at the counter to my right didn't even acknowledge me. I stood waiting for a little bit before I finally just said, "Forget it!" and left. read more

Went to the bar area around 10pm on a Saturday. No one even greeted us for almost 20mins. They kept walking by though and just cleaning off other tables and talking to their friends. We had to get up and get someone to help us. Then our bar drinks were disgusting. We got our appetizers and no silverware or napkins. Had to get up and ask for those as well. Someone from our party caught the manager and she didn't care just said she has been getting complaints all night but never helped her out or came to apologize. Food was at least half way decent. read more

Thank goodness it's not the only option anymore... The service wasn't particularly bad, they just had short term memory loss. They would forget everything! Also, once we went there and they told us they weren't carrying shiner beers anymore becuase the delivery was late. Then it took us an hour to get some wings, so we decided not to eat here any more... read more

I was extremely disappointed with this one. A few years ago, I missed the kickoff to my favorite football game because they were slow to figure out how to work the TV's. The food is the same as any other BWW but it just isn't enough to keep up with the competitors. Wings at pluckers are better and the TV's are bigger. Even hooters will not fumble the remote. The other thing that is disagreeable is the loud noise but that might be the same with any wings restaurant in Killeen. read more

Pretty much what you would expect from a major chain restaurant in a military town. The exact same stuff you would get anywhere else, but make the food really bad and throw in a server that's a total turd but still expects a tip somehow. People eat here all the time though. Mostly because they have booze, sports and most soldiers are dumb. They will continue to jam dried up nasty food down their throats until their tanker boots can't even fit over their cankles. All whilst drinking copious amounts of overpriced alcohol and watching the game. read more

Very disappointed. I have been to many BWWs in many states. But I can honestly say the quality of food here is/was poor. The hostess was very kind but that doesn't make up for the quality of work in the kitchen. This is a place I mark off my list from now on. Save your money and your time. read more

HERE WE GO! These Mother Fuckers have mother fucking bugs all up in this bitch. I was just relaxing drinking beer eating my wings and when i took a sip of my beer i felt something in my mouth. IT WAS A BUG! The only reason they got 2 stars is because the beer without the bugs is really good! read more

I haven't been to a b-dubs in a couple of years. Thanks for reminding me why I'm not a regular. Poor service, confusing menu and explanation of the menu. The waitress was only worried about her tip at shift change. No one even checked on us after the new shift came on. New customers coming in had to go ask for service. read more

The wings were some of the best I've had from any Buffalo Wild Wings. Our service was great as well. So why only the three stars? We were given a sample of fries to try with their new Mumbai Masala sauce (very tasty for anyone who enjoys Indian food). To be clear we did not ask for the sample, but our waitress brought it to us anyway. We didn't think anything of it until we got the check. She charged us for "sample fries" even though we did not ask for the sample. It was only $0.79, but that's not the point. The point is you don't charge people for something they didn't ask for. We didn't fight about it since we were on our way out of town and were in a time crunch (and, again, it was only $0.79), but do yourselves a favor and always check your receipts. read more

It's been over an hour since we got here. Had to wait to be seated and not even half the restaurant was occupied. Haven't seen our waitress walking around at all. Still no refills on our drinks. Floors are dirty and there are bugs flying around our table. read more

We have literally been waiting for our food for over an hour and 20 mins.Tables around us have all been served, even at 10 person table next to us that arrived 45 mins after us has been served. Definitely not happy with the service. read more

I love Buffalo Wild Wings, but lately I've been having horrible experiences, you literally get ignored for like 15 mins when you walk in and then when you ask for help they answer with attitude. You have to wait another 20 mins for your server to come and even ask for drinks, so I tried the takeout option and they said my Wings would be ready after 830, when I checked online at 835 it stated that they were in fact ready, here it is 859 and still being told that they are not ready. I understand that they are busy, but then don't tell people orders are ready. They need better people with better attitudes. read more

Ultimate Nachos were a joke... ton of chips with barely any toppings. Took the leftover chips home in a to go box and made way better nachos. read more

We dined here today around 3 o'clock and our waitress Courtney was incredible great service at the bar. She was very helpful and got our order correct the first time and she even recommended caramel with the cheese curds. It turned out to be great! When it was time to check out Dee left my sunglasses at the bar and called the restaurant to have them put it aside. We spoke with Catherine and she said that they were there. When we went to pick them up Dee went inside to ask for them and she produced the wrong pair of glasses then said that she would bring the "box" in the back of sunglasses out and it turned out to be only 2. Dee was irritated and expressed the fact that none of those were the correct pair of glasses and she proceeded to bring the manager out who was of absolutely no help and just repeated the fact that the sunglasses were not in there. Dee came back to the car to get me to verify that none of the sunglasses were correct, she was upset and bypassed the manager and went straight to the bar to ask if there had been a pair of sunglasses and sure enough they were right there next to the cash register and Courtney had put them aside. To say the least for being a manager and not even checking the restaurant and being no help is unprofessional. read more

A less than stellar Buffalo Wild Wings, service is slow and wings were overcooked. Not much else to say.

Not the best not the worst as far as wings go. Not the best place to go watch a sporting event either, since the only large screen is above the bar. All the other screens are pretty small. Ordered the boneless wings, they were pretty good size although a little on the dry side. Should we go there again, I will make sure to ask for extra sauce, since all of our orders were barely coated. I do like that they have a wide range of sauces, not just the standard buffalo. read more

place is not busy.. the person at the door to sit us down had an attitude in her voice because we didn't hear her question.. the server was nice females bathroom stinks read more

So I haven't been to a BWW for a while because I've had horrible experiences, but kudos to the staff here!! Our server, Julia, was very friendly and very available for whenever we needed her! She refilled our drinks without us having to ask and she even made sure to ring in our food at the lunch special price instead of full price to help us out! The Tex mex loaded chips were PHENOMENAL as well! Thanks for a fabulous lunch, which did arrive in less than 15 minutes! read more

Alexander in the bar area was phenomenal, always on the ball, willing to change for picky people like myself, and super fast. Kudos to Alexander & Buffalo Wild Wings for employing someone so great. read more

So-so wings drenched in sauce, so they got soggy fast. Even their spiciest sauce was barely a step or two above mild, though I supposed that's not too surprising for a chain. Probably best to look elsewhere if you've got a craving for wings. read more

I don't know....its a Buffalo Wild Wings, what do you expect? The serves are very nice here which is a plus but I've never been a HUGE fan of BWW. They are great for food and drinks but meh, I can find other places I would rather spend a few dollars more and get better quality. My lower stars are just for me personal preference. Other then that, I had no issues with anyone who worked here or the service. Everything was as expected. Recommend this location if you like BWW, go here. I didn't have any problems, but maybe I just came on a good day (considering the not so great reviews from others). read more

Love BW3's!Used to go there often while i lived in ohio.glad to see they are in killeen.My buddy is mad cause they dont have them in florida. read more

I used the app waitr to order a simple meal, 6 chicken fingers with onion rings. What I got was 3 chicken fingers and french fries... cold. Who checks to ensure the take out order is correct?? I'd like to say this was the first time but it wasn't. Called restaurant and they wanted me to drive the food back and pick up the right one. Ummm... I'm using a delivery food app because I couldn't drive to get it. Please have the employees make sure take out orders are correct. read more

I absolutely love the waitress and waiters here. They are very consistent. The only thing I am disappointed about, is that there was no napkins serve when the food arrived. But then again it is NFL regular season opening. And other then that the service is great and the food is cooked well. Hands down to the Chefs they did a great job. I enjoyed my food and service, will definitely be back. read more

My husband and I love Buffalo Wild Wings! The food is always so good and I'm never disappointed. It's not inexpensive either. We've only visited this location once or twice but the service was kind of slow both times. The staff we encountered both times seemed a little miserable which puts off the mood a bit. read more

The service was great. I went there for Military Monday and received 15% off which was awesome!! Only reason I didn't give it five stars is because it took awoke for food to come out and they didn't put the bbq sauce all over the wings. read more

BDUBS is by far on of my favorite place to eat no matter what city what state they always serve quality food that's always on point and taste great and looks great my favorites are the wings and the variety of sauces that go with it this is a place I love to come to eat at. read more

We have tried this place twice and have been seriously disappointed both times. The only reason it gets the second star is because it has the TVs and wings you expect from any Buffalo Wild Wings. Both times, our service has been poor. Most recently, our order got screwed up resulting in the wrong food order being delivered twice. Our server was inattentive and became a bit rude after we decided to cancel our food order after they got it wrong the second time Considering the options available, you can get the exact same food/drinks/sports-viewing with better service from multiple bars across the highway. read more

I really like this place becaues there food is always cooked right the wait is not that bad unless there's a game but overall this restaurant is the best waiters are always nice and I love the tablets, and food my favourite food there is lemon pepper chicken wing. read more

Placed a Togo order and my boneless wings were BLACK & cold .I've never seen wings like that in my life . The fact that the wings were double fried made in advance is sickening! Spend your money elsewhere !! Called the manager and she didn't seem to care . This is the 3rd time I've placed Togo and my food is terrible , This place gives BWW a bad name!! read more

Worst shit ever. The server seemed more concerned with how he looked in the mirror than how satisfied his customers were. If this is how a restaurant is run I should be a damn millionaire. read more

Their is a wait list at least 6 names deep, and this hostess is too busy chit chatting with her coworkers to do her job. We have been sitting here for 40 minutes and I can see at least 2 empty tables, I'm saying empty, I watched the people leave, the tables get cleaned off and this hostess has still not noticed. She's still talking. I used to work in the restaurant industry, it isn't that hard to seat people and pay attention. this hostess clearly has better things to do than do her job. Her and the Togo girl are talking about their social life's. It's utterly disrespectful and ridiculous. This is playoff weekend they should be more concerned with flipping tables. I'm going to Plucker's next time, doesn't matter how good the food is or the service. UPDATE: service was even worse. 30 minutes wait time for food, took the sever 10 minutes to greet us. Took forever to get drink. Server didn't know the menu. Honestly they don't even deserve one star. I would get faster service if I went to the farm, raised the chicken, killed it, dressed it, then went and grew the ingredients myself and then built the fryers and equipment from scratch. Absolutely awful read more

Will not return here. I cant say the food was bad, as we never got it. The service was slow and totally uncaring. Ms. Waitress, your bad day was not supposed to ruin my lunch, but it did. read more

Good for a quick solo lunch at the bar. Always fast, even during lunch hour. Food is nothing to get excited about but it is good.

I went in on a Saturday found a seat near the bar. Watch aas one two three waitress walked right by me. My order was never taken so I walked out hungry and thirsty. I wonr be back. I'll go to the tilted Kilt read more

Went there to watch Cowboys game, the bouncer threw out a GI, a friend of the staff wns knocking over our drinks and bumping into our group, when we cheered for the Cowboys read more