The new management made our experience so much better than we could have ever asked for! We had a party of 12 for a bday dinner and Michael the manager was prompt and attentive to our needs! They went above and beyond by doing a restaurant wide happy bday and the manager even play 1V1 basketball to win a free wing. Our server was amazing! We never had to ask or wait for anything and ensured our overall experience was the best! 10/10 read more

Been here a few times and it's always super dirty. I feel like the floors haven't been cleaned in years. The bathroom floors are slimy and the dining area is sticky. read more

Buffalo Wild Wings - Chicken Wings Near Me - Lafayette, Indiana

Got a delivery order. Driver didn't knock or leave it at my door, but left it at the apartment entrance. Tuesday or Thursday they have a deal , or it isn't worth the money. The dry rub chipotle bbq wings are beyond good. That's the reason for the review. I do like the spicy garlic, but it is not spicy. Carrots were moldy. Tacos were so bad. Chicken clearly was microwaved for the tacos and way over sauced. Flavors going on that did not work. Very disappointed. read more

Buffalo Wild Wings - Terrible chicken Street Tacos - Chicken Wings Near Me - Lafayette, Indiana

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Worst BW3 I've ever been to. Got my order wrong twice (call in), and then had to wait 45 min for them to get it right. Then they tried charging me twice for it. Horrible management, long wait times. They should be able to get it right by now. That's what you get when you have a bunch of 20 year olds running the place. Do not come here. Would give zero stars if I could. read more

i would leave 0 stars if i could! i picked up my order, they told me they had checked it and everything was correct. I get home, and half of my order is missing and three of the other items were incorrect. I was told to bring back all my food so they could remake it all because they didn't want me to lie about not getting it, which is fine. They look at my bag tell me they'll only redo the wings and I have to take everything else home which is a 20 minute drive. we love bdubs and i wish i could speak highly about this place, but they had nasty attitudes the whole time and lied about the service they were going to provide. read more

Food is usually pretty good, but the service has gone CONSIDERABLY downhill. To-go customers backed up and waiting a half hour after their promised pick-up time. Usually at least one error per order and it takes them forever to fix it. For tonight's order, all the food was cold when brought out and the tortilla for the wrap was hard and stale. Fries were soggy. Mozzarella sticks were HARD. Very disappointed for the price paid. read more

This place has become a joke. Service is horrible. Not bad, horrible. The management leaves an unskilled, untalented bartender to handle a lunch crowd during March Madness. This is now my third time with the same experience. I was going to cash in all my points because I am completely over this store but I knew it would take another :30 mins to get out. There is literally two managers here during my visit and they are zero help to the staff. If you like BW's just go to another store. read more

Is there an option to have zero stars? I ordered on the app and went to go get it. I walked into a line of people. I wasn't there 2 minutes and one family walked out saying they've been waiting for over 10 mins and haven't seen anyone at the counter. 2 more families left about 5-10 minutes after that. People kept looking out of the kitchen doors and no one came out. There were 4 families waiting to be sat when I left and the manager asked "are you waiting on to go orders" a lady answered that they were waiting to be sat and she said "I'm sorry. You'll have to wait. We're doing a shift change and only have 2 servers". This place is trash. It is not hard to greet and seat people when they come in and be transparent. I understand it's hard to keep staff- but it is not hard to manage the staff you have and have a smooth running restaurant. I interviewed here awhile ago and my "orientation" was told to be there at 4 and didn't see anyone until 5:15 so I walked out. They either need to consider closing down or making it strictly order out. Sad excuse for a restaurant. read more

-5 stars if possible Bad service, bad food, bad experience overall. Looked like my wings were prepped, forgotten about, and then drenched in sauce to make up for the fact that they looked crusty. Well guess what.. THEY TASTED OLD AS HELL. DO NOT COME TO THIS LOCATION. read more

Went today with my wife and child, see wanted to see if their new wings were any good. I really didn't want to go because the last couple of times we went we've had the worst service, but figured we try again. So we get there and get in and stand by the hostess stand, the main dinning room is basically empty except 2 tables that I can see have to go bags. We wait, and we wait and we wait as we watch 4 different workers look at us and not say a word or make any effort. Even what looked like to be a manger in what I remember to be a BW3 polo shirt saw us as he was headed to the kitchen. Still nothing we waited for at least 7-10 minutes without anyone saying a word to us, and it's not like they were busy. I said to my wife, let's just go the service was terrible the last times we were here and it doesn't seem any different this time. So we left and I'm glad we did. I have never wrote a review and got yelp just to write this. This Bdubs used to be a go to spot for people in the community and myself, but now it is not the same and the service is terrible. I've heard this from other people not just myself. Hope things can get turned around but I won't be back anytime soon. read more

This place is terrible. Both for eating in and carry out. My husband just picked up our carry out order which I did tip on... Missing multiple items and spent over $50. Seriously don't waste your time or money here. There are other places in town to get better food and service at this rate. read more

I can't imagine i will ever return! Service is horrific! They wouldn't take reservations or call ahead for our party of ten.....nor did they tell me we wouldn't be able to sit together still until we arrived. We arrived about 720 and were told it might be thirty minutes....as we stood holding bday presents for 30 minutes watching everyone else receive terrible service we were then told it would be another thirty minutes because they didn't have enough servers for the family room! I get COVID and lack of employees.... this group isn't even trying! Drove down road to Noble Romans, sat instantly, taken care of, respected, tipped $100 read more

Do you want hot food go to speedway gas station. Waited over 15 minutes for two glasses of water and a soda pop. Wait another 15 minutes before they took our order. When the food came, they brought us the wrong food. Only three tables with customers. Was never brought silverware or napkins even after asking for them twice no paper towels in the bathrooms. When the food came, the wings were cold, the fries were cold and rubbery. They took them back. 15 minutes later they brought out more wings and more fries that were just as cold as what they took away like I said, if you want a hot meal go to speedway gas station I wish I could give it a negative star review read more

Very poor bar service. Asked for a shake, bartender got caught up talking to the friend at the end of the bar, came back 10 minutes later and said she's out of the captain crunch. So, shame on the manager for running out of what you need for a promotional item! Twenty minutes later I asked for my food because it still had not been brought out. My meal got here and all the sauces were dried up on the wings like they had been sitting under a heat lamp forever. My ranch had a mystery French fry in it... After I ate my food then my cheese sticks were delivered... The fridge behind the bar isn't stocked and looks so sloppy it's disgusting. If I were the owner or manager, I would be livid, disappointed, and ashamed of how my facility looks and is being ran. There's a waitress at the end of the bar showing a customer pictures of her family and her on her cell phone... what a disappointment. I will not return read more

Buffalo Wild Wings - Chicken Wings Near Me - Lafayette, Indiana

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Horrible service. Luke warm food. The host walked as slowly as possible to the host stand, didn't greet us, didn't say a word. Sat us at a dirty table. They weren't even busy. Staff standing around socializing. The food horrible. Luke warm and dry, not fresh. Cold fries. Will not return. read more

Worst service I've ever had. Stood at the door for 20 minutes before anyone said a word to us waiting to be seated. Store Manager (bright green shirt) walked out and looked at us several times and just walked back to the back. Servers are trying their best to keep up but the MANAGEMENT IS GARBAGE! The customer experience is the #1 most important thing and if you simply cannot do anything else, the least you can do is OVER COMMUNICATE to your guests. Hire quality Management in there and the Customer experience will be way better, the employees will be happier, and everyone will make WAY more money. This store is too great of a spot to be this awful on a slow Friday evening. Yikes! read more

The service is always the bottom of the barrel and the food is never more than mediocre. Every single time I am there I have to ask to be served and there are gnats swarming everywhere. read more

Iwe went there today Nov 6 2022 I have downloaded the app a while back well I got a birthday gift 6 wings free (was suppose to be ) well after ordering getting ready to pay I showed her my email ok needed my phone which for some reason was not working so I proceed to show her my app which says hello Julie so I ask for mgr and she explained why I could not get the wings I call hull pucky she seen everything , and would not let me have free wings poor mgt will not be going back , I will say waitress was nice she was good not her fault , will not be going back read more

Well trying to make an order carry out I had to wait 20 minutes for them to charge me $73 for three medium wing orders and then they told me it would be 45 minute wait this place has some of the shittiest service I've ever been to watching the waiters just walk around and not take anybody's order well a line of people stood in the doorway and I wasn't able to even walk into the restaurant!! Probably one of the worst Buffalo wild wings I've ever been to much less one of just the worst restaurants I've ever been to!!! read more

Started out waiting for our food for 30 mins. (No biggie, it happens). Girl at the front completely ignores us when we try to ask for an update. Then it gets crowded and no one is around to help any customers and waitresses are huddling in the back so they don't have to help. By the time we did get our food it was completely cold. It's understandable when things get busy to wait, but the terrible service and being ignored by the staff is beyond annoying. Won't be returning. read more

This Bdubs is horrible! Each time I have gone I have had to wait over 10 minutes for anyone to even ask if I needed seated. I have waited a hour till my food arrived and it was cold. They were out of burgers and guac. they didn't bring me my order correctly And my order was brought 10 minutes after everyone else in my party. Horrible. I will not be coming back to this location. read more

I don't know what it is with Buffalo Wild Wings in this area, but I have yet to find one that doesn't appear to be understaffed. I went with my friends to this location about a week ago, and it there was a huge group of people waiting in the entryway. I was a bit surprised because the parking lot wasn't THAT full. Upon looking in the restaurant though, there were plenty of free tables. There simply wasn't any host or hostess at the front taking people to tables. Other groups were confused about this as well. Kind of odd. So we waited a few minutes, and eventually someone comes and starts seating tables. After about 15 minutes total of waiting, we were seated. Our waitress was very nice, but it was clear the kitchen was backed up. We waited a long while for our food, more so than one would ever expect for wings. I ordered the small order of boneless wings and potato wedges. My friends also ordered wings. I always order the parmesan garlic sauce and the salt and vinegar rub. Finally, our food arrived. There isn't much to say about the food - it's exactly what you expect for a Buffalo Wild Wings. Nothing too amazing, nothing bad. I find the small size is perfectly sufficient for me; it comes with about 12 wings. I've never come here hungry enough to eat more than that. Overall, I would come here only if you don't mind waiting. If you're going to be staying to watch a game or something like that, then it may not be an issue. If you're in a rush though, it may not be the best idea. read more

RUDE RUDE RUDE! If I could give zero or a negative number I would. Came in with my wife for a bite (it had been a long time and decided to give them a try again). We walked into a crowd around front which I then asked everyone if they were waiting for a table and all were waiting on to go orders. Proceeded thru to wait stand which no one was at...politely asked the lady behind the to go counter should we seat ourselves...she told me rather testily that you can sit anywhere in the bar or otherwise you have to wait. I said ok and we walked up to wait for someone to seat us. Person after person went by looking at us and no acknowledgement we were there (eye contact every time and kept going). This went on for quite a while so when the same lady that I had spoken to started to go by I asked her is anyone coming to the front? She really got nasty then asking me "Didn't you hear me before? ...then repeating very loudly what she had said before...I said I understand but we were waiting which she then launched into another loud come back when by then I had had it and told her we were leaving and I would contact someone...she was taunting us as we went out...in front of other patrons...oh BTW my wife is Handicapped so I have to help her walk as well..adding that one in as this proves how BAD this was as it is pretty evident. Also not crowded at all...you guys used to have a gold mine there...full every weekend...geez! So, if you want to contact me I will GLADLY come to meet you and go over this...she shouldn't have a job no matter how bad it is to get help and I want absolutely nothing from you...just you taking care of her! BTW, I am not letting this one go as that was unforgivable. DO NOT GO HERE!!!!!! Lots of other places to spend your money!!! Ruined our night... read more

6 times! And 2 times in one day! This is how many times my online order for pick up has been wrong! I'm so over this business and I will NEVER give them anymore of my money. I wouldn't have too big of a problem if I was only spending $20 or so in this place but no, I spend upwards of $50-$60 each time and they screw up my order EVERY SINGLE TIME! I'm done! Order take out at your own risk and if you do, check your order before you leave EVERY TIME!!! I've been able to catch the last two errors before leaving the building and then have to wait another 30 minutes for them to remake or even make what they left out or made wrong. Ridiculous! read more

worst experience I have ever had at a restaurant. I was waiting to be seated for 30 minutes the manger even came out and said they will seat you guys whenever they want i would not recommend going there. I will never be going to this location again. read more

i've gone to buffalo wild wings most my life. there food was good but it's getting worse! they forgot are straws. and the chicken was so hard it chipped my dads tooth. thanks a lot now this summer i have to go to the dentist so my dad can get his tooth repaired when i shoud be at the water park riding all the water slides read more

My husband and I took our kids here last night. The service was horrible. It was not too busy either. We noticed a lot of people just standing around. Our server wrote nothing down. Our appetizer order and several other orders were wrong. My food arrived 10 minutes after everyone else's because the server forgot about it. It is overpriced for underwhelming service and mediocre food. read more

Absolute worst customer service... never ready when they say the order will be... this location is an absolute disaster

Poor service. Our server didn't even check to see how things are going or if anything else is needed. I had to go up and interrupt her fun time to order more food for the kids. They Stand up by the soda dispenser and socialize. The staff need retrained on how to be a server and what customer service means. The time it takes to place your order till when you get your food is very slow. Place is not that busy at all. Had to get all the extras... The Gm or manager on duty hasn't even came out to check tables. That has been 30 + minutes. Never even checked Gross and overpriced read more

The food is great as long as you eat it in store. If it is to go or delivery, it will not be hot. Also often short of items. Most recent order should have had seven celery orders and a few ranch cups. There was one celery order for three people. The two side salads (because the app doesn't allow ordering onion rings or cheese curds I guess?) was more like one side salad and the mac and cheese side order was put in with the celery and ranch. It makes it hard to justify spending the money. And I know the food temperature is due to the restaurant because I have picked it up as soon as it was done, drove straight home, and it was cold. The delivery guys with the most recent orders were also pretty fast so it was not them. read more

I heard this place had fallen to pieces but I didn't believe it. I love their boneless wings so decided to give them a try with a pickup order. I ordered boneless wings and ultimate nachos. I was not asked what protein for the nachos. I was told 10-15 minutes. Given the bad reviews I waited until 20 minutes to enter the restaurant. It appeared to be 3 people working in the entire restaurant. The cashier who was clearly overwhelmed with grub hub and take out orders, a waitress that walked the slowest I've ever seen anyone walk and someone who disappeared into the kitchen. People interested in dining in were putting their name and number in the party on a blank sheet of paper. I was there for about 10 minutes which I don't mind waiting that long. What I did have a problem with was being pushed aside so a delivery person who came in 5 minutes after me could get their order and go. I got home to find less than ultimate nachos. Most of them had nothing on them at all. The only reason I'm giving 1 star is for the wings. They were just as I hoped they would be. read more

I've always had a good experience here. Last visit was on Sunday during NFL season and this is a place a lot of fans go to watch games. The host asked people what game they wanted to watch and seated them near that TV. Service was fast and friendly. Despite being busy we were in and out in less than an hour. This was not my first visit here. Definitely will be back. read more

I called in a carry out order and they didn't seem very nice on the phone and even cut me off while I was talking but when I got there they were pretty nice actually. They told me 20 mins but I got there 10 mins early and it was ready and it was about 5 pm busy dinner time - but a Thursday. It was nice my food was ready to go earlier than expected. It seems like a clean place but it can be annoying to get to. It's on a corner lot and appears to be Ina good spot but you have to drive around either side of it and go around because it's actually off a road of its own. Not great. read more

Buffalo Wild Wings - Chicken Wings Near Me - Lafayette, Indiana

We are huge BW3 fans however this location has a very rude staff, long waits in poor service.

Feels like BW3 is going downhill. Unlike their prices. My wife and I had wings and side each and spent $49 for very unspectacular food. My wife brought our check to the register and was rudely told to return to our table. She got help from a nearby server.I also noticed that the Coke refill I was given without asking for was charged the same as the first. If refills aren't free, you should note that and ask if the customer wants another. We won't be back read more

I love Bdubs!!!! I miss their buffalo chicken flatbread but I'll just stick to wings now. Asian zing is the best!! The service was great and there were about five other tables. My waitress was very nice and never left me without a drink. Our food came out delicious and fresh. Keep up the great work. This is my favorite location!! read more

Buffalo Wild Wings - Chicken Wings Near Me - Lafayette, Indiana

I downloaded this app just to give this place one star, they said 20 minutes, I was here for an hour, waiting on just honey barbecue wings.

They got rid of Jammin Jalapeno!!! I'm so sad! 65 cent wings on Tuesday and Thursday will never be the same again. read more

Tried to make a reservation for our friend's birthday party. We reserved one table for ten, then tried to reserve another. Apparently they didn't write one of them down so they said they only had a reservation for 10. Terrible service. read more

Terrible service! So it's Friday night and the place is maybe 70% full so we expected a little slowness but nothing like this. It was 45 minutes in before we got our appetizer. It takes like 5 minutes to fry so what was happening the other 40. It was delivered with no plates or napkins. Just awesome. Another 20 minutes later we're told our food is almost ready. I wouldn't exactly call it piping hot when it came out. Some of the wings were cold. Sauces were wrong or forgotten. The wrong drink was delivered. We had to ask for silverware to eat things supposed to be eaten with utensils. I guess everything they serve is supposed to be eaten with your fingers. After an hour an a half, we finally got out of there. Maybe she was new, high, had boyfriend problems or the kitchen was slow, but it was completely ridiculous to wait as long as we did. read more