Nobody at the host stand for a few minutes. It was just me, so I just went and sat at the bar. There Nobody even talked to me for 15min. Looked like 1 server and no bartender for that section. Then server said, I had to go back and get a wristband with the manager. I walked back to the entrance. The manager told me I had to wait till he answered the phone. I left and gave chilis my $40. Got great service there. read more

Ordered wings they came out cold so they redid them and they still came out cold yet I was expected to pay for something inedible though at a discounted price Not my problem anymore as I will not return read more

Terrible experience at this location. Ordered drinks from the bar as soon as we sat down, and after 45 minutes they still hadn't come. There were only 15 other people in the entire restaurant, and it was clear the people that sat down at the bar after we sat at our table and ordered our drinks, were served their drinks first. We had to ask the waitress to bring us waters because the thought hadn't crossed her mine. We were never offered refills on any of the normal drinks that were received. We never received one of my kids meals after everyone else received their food, and we had to bring it to our waitress's attention that we hadn't received it yet. Turns out she didn't even put the order in. My food was good, but not good enough to make me want to come back to this location. read more

I would give zero stars if i could. Cheese burger and mushroom swiss burgers were way overcooked unless you like your meat crunchy. Tater tots were burned as well. I go to B.W.W.s about once every 2 or 3 years usually for a grandkid birthday and I am always reminded how crappy the food is. Server was awesome. read more

Wait time (lack of customers): 1/10 Service:8/10 Food:7.5/10 (Iced tea time:2/10) Store cleanliness 1/10 Overall:2.6/10 read more

I screwed up my order and accidentally placed my pickup time at midnight rather than noon like I meant to. They were super helpful and able to get my order fixed even on the busiest day of the year. Super appreciated especially since it was my fault! read more

This place sucks. Took an hour and a half to get my food and the place wasn't even half full. No refills either

Not sure why this place has such bad ratings, we had a good experience there! Seated right away, had a nice waitress, food was quick & tasty- was a typical evening for a BWW. Hope people will give them another chance. I love the rewards program & the trivia! We had zero issues & a good meal all around. read more

Buffalo Wild Wings - All-American Cheeseburger - Chicken Wings Near Me - Logan, Utah

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The restaurant was very cold upon entry. I was seated and was shivering-in Summer! I ask the kind server about it and she agreed that she was also cold and was glad that she could walk around to stay warm. I asked her if her manager could adjust the thermostat and she thought it might be automatically set to that temperature. I ordered my wings and an iced tea but was told that they didn't have ice since the ice machine was broken. Most restaurants would just get an ice delivery to make sure they can serve their customers. Their bar was even closed probably because of the lack of ice. That's a big money loss. I ended up thanking the server and walked out. This store needs a management change. read more

Extremely slow service. Don't understand why it's always empty! Manager is terrible, does not try to make resolve issue to make customer happy. Very upset and disappointed with my online experience. read more

1 server for the whole place & 2 guys that couldn't even help her by bringing drinks to the customers. I can understand why you are closing some of your establishments, this experience showed me why. Sat there for 20 minutes not ONE person came over to even acknowledge us. Will I be coming back? NOT ON YOUR LIFE!!! Where is the option for ZERO stars???? read more

Came in with a large group at 9:25 pm on Friday night (2-10-2023) and told manager we could split up as needed. There were probably 15 open tables. The manager complained that he only had 3 servers. While waiting to be seated (40 minutes), numerous groups were seated - far exceeding the number in our group. While waiting and asking to be seated, both the manager and hostess rolled their eyes at us. The manager is a complete joke. They were open till 2am that night. While waiting 40 minutes, we called Texas Roadhouse across the street at 10pm (they close at 10pm) and they said they would take us. BWW is a joke l!! Definitely writing to the CEO about these clowns. read more

Buffalo Wild Wings - Worthless manager - Chicken Wings Near Me - Logan, Utah

Manager was not nice at all! Not even busy took an hour just to order wouldn't go again!

This is the worst BWW we have ever been to. We waited forever to be seated and once seated, we never got waited on. After more than 15 minutes we asked the hostess who our server was and she had no idea. We walked out and went to a different restaurant. We will never return to this place. read more

We always love BWW!! The service here was great! We tried a new flavor of wings that is also newer to the menu and it was awesome!

Buffalo Wild Wings has great food and service. I like the BBQ wings or the Orange Chicken Sauce Wings. Very good.

This is what Buffalo Wild Wings considers a full sized wing. I'm not kidding. It was mostly just a crumb of stale dry batter and hardly any meat. What little meat I got was super dried out. I'm done giving this place my money. They used to be good but now they just don't care as long as they get your money. Going to Wingers next time. read more

Buffalo Wild Wings - This is what Buffalo Wild Wings considers a full sized wing. - Chicken Wings Near Me - Logan, Utah

I've been here a few other times over the years, this time wasn't anything different. I have never had good service at a B-dubs. On this occasion we just wanted something other than a pizza or burgers and opted for wings. We ordered online a half traditional and half boneless. With medium and then Parmesan garlic. Veggies and ranch on the side. When we arrived we stood for 3-5 minutes minimum without as much as a hello. I saw a waitress and a waiter tending their tables, but not a soul up front. After a little more waiting time a girl came out of what I assume to be the kitchen area and had a shocked expression on her face like she was surprised to see us. We then were given our order. Maybe it's just me, but if I knew I had an online pick up order in cue, I would be out waiting for them... Not much for presentation. I wished they were in separate boxes as to not mix the flavors. The Parmesan garlic wasn't fantastic, it was good souses in ranch, but I wouldn't get it again. The medium was good although I am a wimp and probably couldn't handle a whole order of them on my own. It fed us pretty okay, but kind of get more like a snack. I did enjoy the vegetables, but the carrots didn't seem very fresh. Overall I wouldn't rank this as a go to spot. More like a late night out of options kind of place. It's not terrible, but I think a lot of improvements could be made from the service to the food quality and presentation. read more

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Your basic Buffalo Wild Wings. One of the few decent spots in Logan to grab a beer and they have plenty of big screen TV's all over the place to watch sports and eat hot wings and other typical sports bar food. They do have some nice drink specials. Food is OK, about what you'd expect from a national sports bar chain and the service is solid. They keep the place pretty clean. Utah actually has a pretty solid craft brewing scene and they have a few local brews, not nearly enough in my opinion, but I do like to sample local brews from the area when I'm in town. read more

Thursday's are my favorite day of the week. $0.70 boneless wings! You have to order at least 4 in a flavor. But I always get 5 of each with a side of ranch & carrots. -BWWS has upped their game! They got new menus & serve everything on metal tins/trays instead of paper boats. Getting fancy up in here! They were out of forks (washing more) but we sat there & asked a few different people to help us because no one told us they were out. I guess wings are finger food, but I would rather have a fork?? We waited a few minutes until someone finally came back with our silverware. It is the start of March Madness & there were a few games playing which also meant lots of people. We ended up going at 830 pm & got done around 930, so not bad at all! read more

No stars. Awful service. They would not seat us. But they continued to sit other people walking, they claimed they have no servers. We are a party of 12. But they sat parties of 4 and 6 , that walked in. We left and went across the street to Texas road house and service was awesome. read more

I don't have a terrible time in person but I've gotten DoorDash wings and it's like you did something terrible to them and they want to get back at you. They are not edible or chicken. They are just rock hard breading and I am not exaggerating. Half of them were not edible. I ordered 15 and ate 3 said screw it and ordered something else after spending $20 for it. I feel like I got scammed read more

What a disaster! 30 open tables, 50 people waiting for a table and they won't seat anyone. You can't even sit at the bar. They claim a shift change and people have been waiting for 45 minutes. Who writes this schedule on a Saturday night?!? Get your crap together B-Dubs!!! read more

Wings dry like bark, barely any sauce on anything, was extremely expensive for what we got.

couldn't get the order right then continue to say we were wrong after explaining to them took half an hour to get one drink

Yes, I love wings and I love people--both of which are something you can get at Buffalo Wind Wings. There are always tons of people at this location; however, the wait is never long and I feel the waiter/waitress gets to my table quickly every time I go. We had Mason was our waiter tonight, and he did a fabulous job. One thing that makes a waiter great is the ability to keep glasses filled, it may seem like a small task, but honestly, it is awesome to always have a cool beverage right at your fingertips instead of trying to rinse the spicy wing sauce off with ice and the back of your hand. Again, there are loads of people there. I would not recommend it as a date restaurant, simply because it is very loud and it's hard to have a nice conversation. On top of that, ALL of the televisions are on, which easily distracts the people you are with. But I guess if you don't feel like entertaining that date, go for it. On the flip side, it's a great restaurant to attend if you want an evening out with the girls you've known for so long they can understand what you're saying by the way you twitch your eye. TIPS & TRICKS: * Thursday is $0.60 wings. They are incredible and even more tasty when they are that cheap. I usually choose to get Honey BBQ because I'm pretty sure that sauce has been made with the tears of angels. And of course the carrots and celery to top it all off. * Try the cheesecake bites for dessert, those are a nice way to end your night. Seriously though, purchase some right now. * The best spot to sit is right in the middle of the room, on a table. The booths always seem to have air conditioning that shoot you with an arctic wind, and if you sit too close to the door, you really feel that arctic wind blasting in from outside. So try to request a table far away from the table and booths. read more

Buffalo Wild Wings - Honey BBQ Wings and a plethora of carrots. I felt like a winner tonight. - Chicken Wings Near Me - Logan, Utah

Used to be my favorite until my wings came out cold and if you are from Idaho you can't order a beer without a star card even two forms of identification won't do it . Bathrooms are not clean and paper towel dispenser was empty Fry sauce is not available at this location in the literal fry sauce capital of the world aka Utah read more

I frequently pickup DoorDash orders whether that's picking up for others or myself and I have NEVER had my orders ready for me within even 15 minute of the estimated time. everyone is super abrupt and for the amount of urgency that they rush around no one I have watched in the half hour I have been standing here seems happy with their service times either read more

Did a small order on the App at 6:40 and said it would be ready at 7:10 PM. Arrived at 7:20 and was told order would be 5-10 minutes ended waiting until 7:51 PM along with a lobby full of people who had been waiting as long if not longer than me. Nobody at the restaurant had a clue or answer for the slow service. Customer service is subpar to say the least. I have not been to establishment in years but safe to say I will not be returning. read more

I'm sorry but this BWW sucks. The manager was rude to me and my gf. It took 45 mins to get our food and there was hardly any people there & all we got was excuses as to why things weren't running as before. If it wasn't for the kind waiter. I wouldn't even give it a star. read more

Yesterday we attended and made a reservation. They were going to text us after 35 minutes but never did. We went and they said that they had forgotten. They let us in to sit at the bar, but not all of us were 21 so after 20 minutes of waiting they moved us to another table. The wait time on our food was long. In total it took us about 2 hours to get our food. read more

If I could give zero stars I would. The service was terrible. The manager with the shaved head with a pony tail on top was incredibly rude! Our food was cold. It had been sitting on the pass for a long while. They acted as if we were an inconvenience. We had a party of 8. The restaurant was not busy. Terrible experience. I'd advise to go elsewhere. They need to re-train in customer service. read more

I went to Logansport location, and when I got there, they told me the wait list it was 45 to 60 minutes. I saw a few tables empty and I decided to ask the manager Steven and he was very rude answering my question, he told me that they are not sitting anybody on those tables and I can take my name out of the waiting list. I'm not going to come back anymore to this place. It's awful. read more

The Server at the bar was really awesome. Very prompt and very friendly and he did an awesome job. I have gone to 2 other locations in the past. This one's food presentation great. Food wasn't dry like other places. I would go back. Oh it was around 3:30pm and they open more after 4 or 5 read more

The management is not good. Which makes sense as why they have low reviews. If they don't know how to treat employees then employees don't know how to treat customer. Not a good place to work or good place to eat!! read more

Seriously don't go here, and don't compare this Bdubs to other ones. I have worked at 4 different locations this is the worst one I've been to, and worked at. Horrible service, horrible horrible management, and there is no effort nor organization. AVOID AT ALL COSTS!!! read more

The worst customer service we have ever witnessed! Saturday night with 20 open tables and the host said they could not sit our 9 top! We waited for 30 mins and he refused to sit us! DO NOT GO THERE- AWFUL!!! read more

Reading all these reviews and I notice that the business takes no responsibility for it's bad experiences and fails to hold themselves accountable for mistakes and poor service. Does anyone else notice this, and has anyone ever been contacted by management ordiscussed service with them on their trips? There are somereviews that list some pretty offensive service, and gross experiences... Where's the leadership? read more

This place used to be awesome! Walked in today and waited for 25 minutes and nobody came by. Waitress was a dick. And the phone rang for like 45 minutes until somebody answered it. If I had to wait any longer I would've just walked back and started serving myself. Horrible place! read more

This review was written while waiting extra time for my Carry out food. Wings are good! But the service at this location has always lacked for me. Multiple times. Un-attentive waiters that don't refill or remember your requests. The worst thing has been carry out orders. I show up at the designated pick up time and always have to wait 20 mins longer. I'm willing to wait for my food, but if it's going to take so long have the site tell me to show up later. Location wasn't even busy when I went. read more