I have frequented many Buffalo Wild Wings over my years of traveling and eating out and this was by far the worse one I have ever been to. It was dirty, and the bar tender had horrible cleanliness habits. He didn't wash his hands and he coughed into them then made drinks. I saw him blow the foam off a soda. We were so upset with the dirtiness that we had to leave. Too bad because we always love the food at this chain. read more

Very hit or miss. First visit awesome. Nex three visits....awful. Last visit we had to have meal re-made. The wings were so dry and cold you couldn't eat them. Fortunately our waiter made it right. Tonight we asked for water with lemons. Told her we wanted fresh hot wings and a salad with a vinaigrette dressing. The water came out without lemons. The salad dressing was not vinaigrette. The wings were barely warm and hard to eat. It is a shame that you cant get a decent meal here anymore. Take your chances if you decide to eat here. read more

Disgusting. Need I say more? When we got there, the waitress said, "Everyone has called out sick, so I've been working really hard." Two people had worked our table. They were very attentive, however, 24 hours later I made my toilet my b**ch! MAJOR abdominal cramping at 2am with ...sorry not sorry, diarrhea with the consistency of WATER! So the food....if you've ever had powdered donuts...that's how the buffalo powder was thrown on the wings. Get plenty to drink or it's a choking hazard! The other wings were gross af and super sweet. Sorry gotta cut this short, gotta s**t! Ok I'm back and realized... I might as well have been on a f**cking cruise ship bc that's where people get it. At least I would have been somewhere exotic! read more

Buffalo Wild Wings - a tray of buffalo wings and dips - Chicken Wings Near Me - Martinsburg, West Virginia

Nothing special. I dined in two weeks ago , with A coworker. We both agreed that the size and Tastiness of the wings were much better than Take out . Inside eat i give 5 stars. Takeout 2 . I tipped good too ! read more

Buffalo Wild Wings - Xtra onions - Chicken Wings Near Me - Martinsburg, West Virginia

Makes sense why this place has horrible reviews. Dukes the certified trainer ruined not only my opinion of BWW but my family's dinner. I truly hope this establishment can employ a more professional compassionate human being. I feel bad for his coworkers, as well as patrons. Coming from someone who's worked in the industry for 11 years it's truly a shame to see someone work a job they either obviously hate or can't do well period. read more

If this place wasn't close to our house we would NEVER come here. The staff, while SUPER nice, has NO clue what games are on or anything about sports. In addition, they've changed their hours so they no longer show UFC PPV events...and BWW advertises UFC events as a "sponsor". Every single time we go in we have to request games. It's usually on some lame made for tv movie or a sports replay event. They do not keep up with current sports...and that's a shame since they're a SPORTS bar. read more

Love this! My favorite place to get boneless wings and chips n' salsa would be here every time! Food comes very quick and hot. Sometimes a few mixups can happen because of how quick they get things done here, but it's rare. The staff are very kind and friendly and always take care of refills as soon as they get the chance. The ambiance is very noisy, there's so many different tvs and music playing it all overlaps. However, I love to go here and will continue to visit! read more

BWW always has consistent food. It's deep fried and hard to screw up. The problem in every location such as this one and Frederick is the lack of workers. It's pretty astonishing. Long periods of no host. Servers who look at you and then walk in the opposite direction. If you can make it past all these issues YOU THEN wait and wait for the check. If places like this go out of business it won't require a Harvard analyst to identify why. It's very obvious. Staff note: They are pleasant here IF you can gain their attention. Folks: You're here for the money. At least ring me up and take the money so I'm not late going back to my office. I don't have 90 minute lunches. read more

How is it that no one is there when we walked in yet no service for 5 minutes, after all of that we placed are order are drinks come right away, but when the food arrives it's cold chicken wings now I might understand if it was busy but it was not next to no one in the whole restaurant at this time. Was told my food was remade but it was tough so I'm guessing that it was just reheated. read more

I'm a huge fan of their food. On Tuesday, 11 April, about 10pm, I went in to get food. The restaurant was FREEZING! To make a long story short, I asked the manager if she could turn the A/C up just a couple of degrees. She said no. The manger explained to me that the servers get hot. Apparently the customers - the people that pay money to be here - are not as important as the people that work here. Got it. By the way, there is another restaurant right across the street that also stays open late. read more

The absolute worst Buffalo Wild Wings I've ever been to and we went twice in 2 days to give them another chance. We are in town for a travel football tournament and ate here twice because it's convenient to the hotel. The food was absolutely awful both trips and the Manager is a total meat head idiot that's been taking steroids for years. He literally does nothing but walk around with his chest bowed out. The first picture is the terrible buffalo dry rub wings we ordered, literally gobs of seasoning on just one side of each wing and the manager is the one who brought them out. The second photo is the raw bacon they put on my burger. Don't waste your time! This place sucks!!! read more

Buffalo Wild Wings - Food - Chicken Wings Near Me - Martinsburg, West Virginia

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Ordered what was supposed to be five honey bbq, 5 lemon pepper (sauce not rub), 5 honey garlic and 5 honey sriracha. Instead, I got whatever the hell this is. Essentially paid for 20 dry mini nuggets, without enough sauce to even taste any flavor. Is there a Buffalo Wild Wings sauce shortage or do you all just suck that damn bad? read more

Buffalo Wild Wings - Chicken Wings Near Me - Martinsburg, West Virginia

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I should never have gone in there during Football Season on a Sunday. The volume was so load it made my head hurt. We decided to get a Togo order and we did not receive everything we ordered. The girl taking the carry out orders did not know how to ring up a tea to go then never gave it to me after we finally got it rung up. With the ungodly load volume I could not think to ask for it. I was just that anxious to leave. The wings were overcooked. The onion rings were overcooked. read more

This location has gone downhill. I had what was possibly the worst service I've ever had today. Our group of 7 came in for our lunch break at about noon. We ordered, and then waited almost an hour for our food. The restaurant was not crowded at all, so that isn't an excuse for the ridiculous wait time. When the food did finally come out, the boneless wings were cold. Not warm, not getting cool. Cold. We brought this to the attention of our server, who apologized after leaving and then coming back to our table. A manager should have stopped by the table, or drinks should have been comped after an hour wait for cold food, but no. Nothing. I used to love B-Dubs, but now I'm done. It has been my experience that the standard of service and quality of food at most of their locations has been in a steep decline over the past few years. This was my final visit to any of their locations. read more

I just left and NO ONE came around to serve us. No drink orders, no "I'll be with you in a minute." We sat there for 20 and were ignored. Not busy, not a dinner hour. If that's how you take care of your customers, then you fucking suck. We won't be back. read more

I paid over 17 dollars for a salad thru doordash and when I got it it didn't even fill the Togo bowl halfway! And it was soggy!

***ZERO STARS*** My neighbor's family and my family went to dinner here last night, and had a great time. The service was slow and subpar. It's about what my wife and I were used to, having gone to many BW2's in the past, but our company was worth the endurance. More time for us to talk. Right as I was signing the check, two managers on staff, came and accused my neighbor of doing something so horrific, that I can't even repeat it. Needless to say, we will never eat/buy here again, same for any BW2's, because of these two "managers". I have never seen and dealt with such unprofessionalism in all my life, and I've been in sales for 25 years. No matter how many TV's they have, and as their quality of food continues to diminish, BW2's is soon becoming the next Hooters...."Yesterday's News". They're business plateaued years ago. read more

Service was good, the environment looked cleaned, and the food was alright. The beer as you can see in the photo had a lot of foam, guessing that it's on a new tap because the other two were almost served to perfection. I had the Garlic Parmesan and the Caribbean Jerk. The Parmesan lacked the normal bang and the Caribbean Jerk sauce was good to go. I did try something new that I had no idea was on the menu, the fried cheese curds! DELICIOUS! And it came with the southwest ranch which I thought was on point. Definitely would stop by next time I'm in the mood for beer and wings; however, may try something different on the wings instead of the Garlic Parmesan. read more

Buffalo Wild Wings - Chicken Wings Near Me - Martinsburg, West Virginia

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Every time I've come here there's been some kind of problem with either the food or the incompetent staff. The takeout people are obviously not trained, get an attitude when you don't tip on a takeout order, and can't read. I guess it's my fault for thinking they'll get better, but I think it's finally time to stop going here altogether. read more

The food is good, but they are seriously understaffed for such a busy area. The result of this was that I was missing my fries. I also had to wait an extra 30 minutes pass my already long wait of over an hour and twenty minutes.I Informed them of my missing fries and they let me know they were out, so a substitution was made. With everything in consideration of this, I would say they are trying their best snd my food was all hot. I just suggest checking your order first. read more

Buffalo Wild Wings - Buffalo sauce 10 Traditional Wings - Chicken Wings Near Me - Martinsburg, West Virginia

Asked for a prosecco husband got a beer. Ready to order..bartender told me the manager said she could not open the new bottle of prosecco...the opened bottle was flat. I reiterated it's flat but bartender insisted manager said no. So my husband drank his beer and we left. BWW loss... read more

Went there May 3rd 2024 and they sat me and told me it would be 10 minutes. 20 minutes go by and they started to seat new people coming in, and then ended up serving them while I just sat there. I just got off a day working Drill for the Army National Guard so I was in my Army uniform, they didn't seem to care. At Least the nice guy at the front desk said have a good night as I walked out. read more

If I could give y'all a negative star I would. For some reason every time I order from here something is wrong. Tonight we drove 30mins to Martinsburg to pick up our wings. (Asian zing, Parmesan garlic, mild, and fried pickles). My husband goes gets the order, we drive all the way back home, open the damn bag as we going through the wings I get to the Asian Zing wings and it wasn't any sauce just plain regular wings! Like where is the sauce???!?? Highly annoyed!!, pickles wasnt bad though, read more

Buffalo Wild Wings - Labeled and all! Smh just plain ass wings - Chicken Wings Near Me - Martinsburg, West Virginia

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The food and service was very good. We both had the chicken tenders and they were hot and fresh. The fries could have been fresher. My only complaint is that the televisions are so loud. I could not hear myself think. Missy was our server and she was awesome. read more

On a tight schedule, 3 of us walked in to a nearly empty restaurant for late lunch. We needed to order, tour the building next door and return to eat (paying at order time). The man said it couldn't be done. I sent the 2 to go next door, told the man to seat me and take my order. He still didn't understand but followed me to a table. He then said he had to get a waiter (????). A waiter comes, I place my order, pay, and go next door for maybe 10 minutes. Upon return, our food was on the table. No silverware, napkins or drinks. ????. Restroom was dirty (how can a restaurant with no clientele have a dirty restroom?), wings were tiny and overcooked. Never again will I give this place my business. Don't give them yours! read more

Disgusting. I asked for dry buffalo and the wings came out with little seasoning I turned each wing to the other side and I could also see white skin of the chicken, seasoning only on one side of the chicken. Fries came out cold I took 2 fries to my mouth and they were hard to chew. Ambience had dirty floors even though they weren't even busy. The food came out not even 5 minutes after we arrived no wonder why it was cold. Nothing against the server, her name was Mindy and she was sweet. Talked to the manager and left without eating. Being this the 4th time I came this was the worst date ever last time I had a server suuper rude named Hailey but the food was fine but this time they really disappointed me and my boyfriend. Just wish they could do better since this is our home town Buffalo Wild Wings. Sad as f read more

worst bdubs by far. the carpeted floor was sticky and looked likes it's never been cleaned. my table was still wet when we were sat and I had to peal the menu off the wet table. I don't know why we stayed besides I was so hungry after a 10 hour drive. The food was subpar and kinda burnt. The only part that was good was the effort from the server Matt And the drinks being cheap. They did close the bar early and I've never seen that in a restaurant that wants to stay open. This is huge reflection on the manager. Wouldn't go back. read more

What's with all the poor reviews... My family and I ordered carry out and they did give us about five wings short but we called to just let them know. Without hesitation told us they will have the order redone and we can kick it up in a few minutes. The food was absolutely fresh and delicious and their customer services was above and beyond. We definitely recommend this Buffalo Wild Wings location and will order from them again! read more

Ordered food through Doordash. I got the Buffalo ranch chicken wrap with potato wedges which the meal was so small at least compared to the Winchester BWW. The wrap was so salty and the chicken tasted like it had been sitting out for hours. It had hardly any mild sauce on it. My husband ordered wings and a side of potato wedges which for $5 you should actually get a decent size order instead of a hand full of wedges. Food is mediocre at best. Feels like such a waste of money. read more

Buffalo Wild Wings - a burrito and fries - Chicken Wings Near Me - Martinsburg, West Virginia

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We came to the location because we received a giftcard as a birthday gift! Our waiter was fabulous, but the food was mediocre at best. When we went to pay they said they couldn't run the gift card because their system was down and asked for another form of payment. I told then no, we didn't because we were only there to use the giftcard. After 15 minutes they finally came up with the solution of.. we will keep the giftcard (even though it was more than the bill) and run it later. BWW has become a joke. So many better places to watch the game or grab wings! read more

Buffalo Wild wings is known for bad service, but this is the worst one I've ever been too. Food is good but is always 3-4x the wait then they say. read more

I'm not sure exactly what the problem is but there's definitely one. We walk in the staff is standing idly around and when one finally got to us to give us a table she had an attitude. 20 minutes go by before we got our drinks and mind you we have no idea who our waiter or waitress is. Someone is running around making excuses for the people that are supposed to doing their jobs. And it's only him, the rest of the staff has vanished. 30 minutes go by and we finally placed an order. The place isn't full there might be 20 people in here and I don't understand what the problem is, but for it's worth the one is Hagerstown sounds like the better option. Update: months have gone by and we decided to give it a shot again to redeem itself and to say it was a chaotic failure is an understatement. We've been waiting so far for an hour and all we have to show for it is our drinks. Our waitress didn't put in our orders, our appetizer wasn't put in, and to top it all off the moment our food is walking out to us the waitress drops it. Not kidding. We were told the manager would be out to apologize to us and it never showed it's face to us. The waitress gave her apology instead and that's utterly terrible management. If you can't man up and swallow a bullet then gtfo of your position. The food is good, the food is hot. The management and people who run the place are absolute trash. Do NOT waste your time here, do NOT waste your money here, I promise you, if you want some wings there are FAR BETTER OPTIONS!!!! read more

Appetizer came out right away, then we waited forever (at least 45 min from when I started timing) for our food to come out. Boneless wings were warm but not hot. My burger was ICE COLD along with the fries that were on the platter. Was told this was second time tonight it had happened. Sent it away, hoping they would ask what I wanted to do, nope, was told the manager was remaking it herself. I told them to just bring it in a box as my son was almost finished eating and I do not trust remade food (it's going to my dogs now). I figured that they would at least take it off the bill after waiting for about 1:15 for a burger......nope got the bill and it was still on there. This will be the last of my money spent at this BW3 Too bad 0 stars is not an option read more

This is a perfect example of when a great restaurant goes too corporate. Long wait for food, crap happy hour "deals" etc. B-Dubs used to be awesome. Now slow and overpriced. Update: 6/21/2020 Even slower. They said that they are understaffed which is no excuse and a problem with either pay or treatment of staff on managements part. Asked three times over one hour if they could turn one of the TVs playing reruns sports for live golf and they kept saying yes but never did it. So don't believe their commercials. This is no longer a great hangout. read more

I don't think this establishment deserves even a one star. Slow service, cold, undercooked food, manager in hiding. This is the worse Bdubs we have ever visited. We asked for the manager she never showed up. We watched others walk out due to lack of service. read more

Came in despite the low reviews....ended up being exactly what I'd expect from a BWW. Sat at the bar and had great service and good wings. Not sure what everyone is looking for here? read more

Dear BWW, If God is a Chicken You are Going to Hell. First the only reasons I ever go in this place is because they have a Golden Tee machine or I'm forced by a child who isn't old enough to know the food is horrible. I only give it one star because they have Golden Tee. The wings suck. If these were the wings they first made at the Anchor Bar in Buffalo we probably never have started eating wings. Because they are flaccid, small and over-sauced. Not to mention overpriced. The clientele is mostly 6-10 year olds or adult Pittsburgh Steeler fans. Ironic. I'm not trying to be funny it's true. The service is matter of fact at best. The beer is overpriced unless you want to drink bud light. There is a Wal-Mart next door and trailer park directly behind this BWW so whatever you do don't go on a Steelers game day unless your a geographically challenged Steeler Fan. Again I'm not making this up. For those of you who are offended by this I guess you know who you are. Please resist. read more

Buffalo Wild Wings - This what qualifies as a full pour at BWW. - Chicken Wings Near Me - Martinsburg, West Virginia

Took my daughter for a mid day meal . Waited 30 mins for my food . Waitress forgot sauces on the side . Waited another 20 mins before she checked on me and my daughter . The whole time we were her only table . After she brought us our check , she said that she would be right back to take my card to pay . Waited another 45 mins . Went to the front desk to pay and they couldn't take my payment . Another waiter took my payment and apologized for the wait after seeing when our receipt was printed . I was informed that my waitress was outside smoking the entire time and " must've forgot about us " read more

I have had good and bad experiences here but tonight, tonight was the absolute worst. we had ordered off of Doordash (no problems with Doordash what do ever big thanks to them) but when our food arrived the wings and fries where cold as if they had been made an hour before ordering, mind you the food got picked up and dropped off with in 5-10 minutes and the cheesecake was almost rancid we call the store and the manager (ironically ) named karen put us on hold for 15+ minutes to then say and I quote " well that's not our PROBLEM" after we explained what was wrong with our food. and refused to help us in this situation. read more

Ordered online and showed up at the pick up time I was given (about 25 minutes later). Arrived and was told it would be ready shortly. Waited 30 minutes and saw people come in, order, get their food and leave during that time. I had 10 wings and some fries. I asked the manager why the wait time is so long since I ordered ahead- apparently it's my fault as he says their online order system can't be relied on to give you an accurate time. The kicker- when I finally got the food it was cold. Won't be back read more