Shout out to Haley the host. She's awesome. Her customer service is second to none. She has helped my wife and I multiple times during our visit. She is attentive and proactive. Haley keep up the good work. read more

Great food and I fell in love with their Blue Hawaiian...literally the best their is!

Ordered online- food was ready 30+ mins after it said it would be. Chicken was over cooked and had little to no sauce. Very disappointed and never gonna come back to this location. I'll stick with chino hills location read more

Went there a second time now and had bugs in my food! Then when they apologized and said they would discount the meal they charged me a huge transaction that I didn't approve. And the when I confronted it they swore they didn't take my gift card and charge me for the whole meal and kept arguing they didn't when I had the proof. And there short little gremlin of a manager tried getting tough with me and was lucky I didn't smack him rite there seeing how I had to control my emotions. I will he reporting him and the waitress to there corporation and file a claim with the better business bureau! read more

This place had the most terrible service, the waiter only came to ask if we're were okay once. I ordered 30 wings and the server gave me 20 with a 30 sticker on it. The wings were dry (wings taste like they've been sitting out too long) and cold. Never expected to have such a bad experience at a restaurant until I came to this Buffalo Wild Wings. read more

Buffalo Wild Wings - Chicken Wings Near Me - Montclair, California

Worst service by far I completely understand the low ratings. If you don't want a job how about quit and find something you actually like, instead of ruining someone's day with your piece of shit attitude. read more

Terrible service. Waitress paid no attention to us. The location blasted rap all night. Every time a descent song came on, it was skipped to rap. Got served cold chicken at first and then mushy undercooked chicken Attached is a rotten carrot found in my food. I'm a lil scared to come back here cause I don't want food poisoning. PS: Choose a different location. read more

Buffalo Wild Wings - Got served a rotten carrot along with mushy chicken. The first order was cold and the second order was undercooked. - Chicken Wings Near Me - Montclair, California

Came here by myself and got seated at the bar. Didn't get his name but the bartender was super cool and welcoming and went above and beyond. Was constantly checking up on me while still having multiple people around the bar area.Food came out rly quick and was good as always. read more

If I can rate negative stars I would, I placed an online order thru my app. Order was an all American dbl cheeseburger with pepper jack cheese no tomato and a side of onion rings with extra southwestern ranch, well I received a smoked brisket burger instead. Not even close to what I was expecting. So disappointed with their service and not paying attention to what is being bagged! I've had other bad experiences at this location but keep giving them chances but it is the last time I will be eating from this place read more

So I went to bww Montcalir thinking i was gonna have a good time and have good quality food but no! It never fails that I come here and something isn't right or the service is horrible. I ordered a mixed drink and my drink had a fly in and and the bartender was being super rude and didn't want to change my drink and just said "it's just a fly man". I can't believe it espivally with all this coronvirus things I will never come here again I strongly recommend going to chillis or apples and they have better happy hour deals !! read more

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Just ordered from this location over the phone and it was quick and easy. Girl I spoke to was helpful in taking my order, I didn't get her name But I've never had complaints So far so good read more

Walked in right now at 855pm and the doors were closed. Walked in through the take our door... and they told us dine in was closed already and didn't really have an excuse... employee "oh we close at 11 but we closed at 9 today because we're busy" but our take out is open.... I'm so confused right now never seen a BWW not close at their actual hours. Very upset because we are going by the hours it says at the restaurant and online. Waste of a drive. read more

Honestly the worst experience I've ever had anywhere. Service is terrible and if it's a football Sunday don't expect to sit at the bar. They save the seats for the regulars. read more

Seriously I thought that the Rancho Cucamonga location had issues Nope. For starters the waitress was ok but kept ignoring our table and would check on other tables but kept forgetting everything we asked for and keep in mind they were not that busy when it came down to bringing our food out I specifically asked for my Wings to be extra wet who likes dry Wings so a different waitress brought our food out and when I looked down and my wings I said really what is this and I proceeded to tell her I specifically ask the other waitress to make sure that they were very saucy she looked at me like I was stupid and just ignored me will not be coming back read more

Buffalo Wild Wings - Chicken Wings Near Me - Montclair, California

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Julian was helpful, our food was delicious. I had the Nashville Hot Chicken Sandwich & would totally have it again, my sister loves the chicken quesadilla & my dad enjoyed his brisket Sandwich! The service was fabulous, got seated quickly, many thanks! read more

Wings here are on point! Whoever picks the music deserves a raise! It's always a party in here & get in a good mood. Out of probably 30 orders they got my order wrong once, I called in & they made me a whole new order at no cost. I like the accountability they take. Good job, I'll be back! read more

The food looks nothing like the picture. More like a cheap version. Very disappointing read more

Buffalo Wild Wings - What i ordered vs what i got - Chicken Wings Near Me - Montclair, California

This location is beyond terrible. Always the slowest service. It was a 55 min wait for our food (table of 2), and it wasn't even busy. Not once did our server check in with us. I've tried giving this place too many tries but they suck every time. This location is a joke. read more

If I'm able to give a zero I would. Having to wait for a drink for twenty-five minutes is ridiculous and on top getting an attitude from the waitresses for asking for a drink only to hear ignorant comments like (there is no refills) Meaning I don't want to service you get out, management listen to their employee more than customers, how disappointing. God bless and have a wonderful day. read more

Absolute worst service ever garbage quality service for sure. Went on a Thursday night sat at bar top and the bartender was just so rude unorganized and apparently didn't take a proper food handling course cause her hygiene was uncalled for. Who serves a drink w finger inside cup rim? Who wipes their arm w the same clothe they use to wipe bar coAnd why does it take the efforts of pulling servers from nearby tables to take orders? Beer what's up man bump up the training and quality of the staff. Bartender w glasses female was just plain out rude ignored us and nearby customers over and over and was totally unhelpful. Service sucked basically what pushed for this review I mean it's a big business w good food it's obvious this person hates their job read more

Buffalo Wild Wings - Chicken Wings Near Me - Montclair, California

This place is sorry, just horrible. The last time I set foot here. Food took long, the order was all messed up. No wonder it never gets packed in here not even for the Super Bowl!! This place is garbage read more

I had the Worst experience here at Buffalo Wild Wings. My wife asked for a drink with and it wasn't made the way she had it the last 100 times we were . So the server "Brianna" said "oh well this is how we make it". My wife asked "well can I have it made differently the way I have been having it" Brianna replied "no sorry, like I said we don't make it like that" she lied to us saying ""we don't have Chamoy. My wife said "okay, it's okay okay, I don't think I want the drink anymore, I'll just have water" Brianna proceeds to walk over to the "manager" for the night and he comes to our table aggressively asking "so whats the issue". My wife excused his demeanor to give him the benefit of the doubt that maybe he was just a little stressed out because she is also a manager at a stressful server environment so she was trying to the an understand approach. My wife said "Hi, there is no "issue", I just had the drink made for me with "chamoy" here the last time but now she is saying "that is not done here so I just don't want-" and before my wife could finish taking, Manny (manager's name) raised his hand in front of her cut her off from talking by raising his voice saying "okay! What you need to understand is" at that point I stopped him and asked him for the check. As a customer, I don't need a manager telling me what I NEED to understand. The way he talked to us was as if we were asking for too much and we needed to settle for what we can get, and that is not okay when u are a paying customer. If I don't want something or it's not the way I like it then I send it back and never ask for it again. He said " I need u to understand" and this is no way to talk to a customer. I didn't not order food nor did I order my wife different drink. I asked for the check, He came back and said "I saw u were in law enforcement and I tried to give u a military discount but it wouldn't let me," Mind you Manny never asked if I was active Military. I told him i wasn't worried about it seeing that I was only paid the 12 dollars for my own drink I had as I paid with my Navy Federal debit card I received from the military as an active duty member. Horrible experience. Night and appetite was ruined and I will never be back. read more

My go to combo garlic parmesan wings with a side of Mac & cheese , love this location , always clean , good music , servers are all nice food is always up to pair , I recommend this location bartenders know there stuff and make the drinks right by far my favorite spot in the area read more

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One server many, many tables he's even bussing his own tables at 12:30pm! Menu was sticky wet. He brought drinks no napkins. Music is just too loud for table conversation and it makes you tense and want to leave. I went to the women's bathroom and found the sink with so much hair. I found a manager and let her know and she was not ever capable of making eye contact during our conversation. Rude! read more

Probably the worst BWW I've ever been to. First off we walked in to hip hop BLASTING on the sound system. I have no problem that they play music, but let's be perfectly clear NOT EVERYONE LIKES HIP HOP and maybe, just maybe people don't want to yell at their dinner companions sitting RIGHT ACROSS THE TABLE because the music is so loud. My mom and I ordered a large boneless with 4 different sauces, 2 cocktails and request lots of ranch. The waitress although very nice admitted she couldn't tell the sauces apart when she brought them so that SHOULD'VE been an indication that something was gonna be wrong....and it was..... but pegging what exactly went wrong took some time. Every other BWW I've EVER BEEN TO (stretching several states) always, and I mean ALWAYS indicates your different flavors by use of flavor stickers properly located in the area of the actual flavor. So, when the waitress brings out the food, points out which is which I immediately looked for the stickers. Based off the waitresses guidance and the stickers I rotate the plate so my mom gets hers and my jammin jalapeño is near me. (I didn't see all 4 stickers just the jammin jalapeño and the one next to it so I figured the other two were in their place on the opposite side.) My mom doesn't handle spice very well so the jammin jalapeño was supposed to be just for me. The first thing I INSTANTLY notice is they are all barely sauced....I mean these babies are DRRRYYYYYY. So before the waitress can even leave I ask her to bring out extra sauces for all (she agrees they look dry). Seems to take a very long time for the sauces to come out so we eat what we can while we wait as some have enough. First thing my mom says is how surprisingly hot the orange chicken one is as it's supposed to be more mild than her favorite Asian Zing. I noticed it was pretty spicy myself but didn't put two and two together just yet. I start eating the jammin jalapeño and I'm underwhelmed....what's going on here? Why is this NOT HOT??? Did they change their recipe?? I mean I hadn't been there in over a year so anything was possible. The additional sauces finally come out as I'm discussing the flavor problem with my mom so the waitress KNOWS something is wrong, but she blames it on the lack of sauce and simply walks away without offering assistance. We're almost done eating when it sinks in..... looking at the clearly labeled SIDE SAUCES the jammin jalapeño was in the orange chicken spot as the orange chicken had chunks to the sauce it was obvious at that point. I then notice after I've moved the cups of additional ranch that they had just put the stickers that identify the flavors ALL ON ONE SIDE, NOT IN ANY REAL ORDER and put the ranch ON TOP of 2 of the stickers so it LOOKED LIKE THE 2 CORNERS WERE BEING IDENTIFIED but in reality it was simply the only 2 VISIBLE stickers. Kitchen staff should be retrained on how to PROPERLY use those stickers.... they are meant to identify the food, not confuse the customer. Wait staff should be retrained on sauce identification and customer service. Had the waitress been trained properly she would've known the sauce with the chunks in it was NOT jammin jalapeño as she dictated before she TOLD US she couldn't tell them apart. Had the waitress had any real customer service initiative she would've attempted to assist when we were discussing the flavors being wrong, not simply drop off the side sauces, pass blame on them being dry and walk away. read more

Server: Avery Day: Thursday We came in on a Thursday and it was completely packed. We chose to do self seating and the bar was extremely packed. Luckily we found a table in the corner. One of the problems I always have in self seating is always trying to flag a waiter down. Let it be luck or just coincidence but Avery, our server, happened to come by and noticed we just sat down. He had a great vibe. Very friendly and enthusiastic. He offered to clear and clean the table for us and was very accommodating. Water, straws, ready to take our orders were much faster than my previous experience in self seating. It still took him a couple minutes, but it's a Thursday after all. The Thursday special is boneless wings for $0.75 each. I wish they would make both Tuesday and Thursday the same since bone-in is much better, but take what you can get I guess. It took about 15mins or so, but it was great! Overall Avery provided great service and friendly atmosphere. read more

Buffalo Wild Wings - From left - right Asian Zing, Jamin Jalepeno, Garlic Parmesan, Spicy Garlic - Chicken Wings Near Me - Montclair, California

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Came to this BWW after a meeting. I did get there before the lunch crowd however the food was delicious and was brought to me exactly how I asked for it, extra sauce on my wings. Thanks Alexander! read more

Buffalo Wild Wings - Garlic Parmesan with extra sauce - Chicken Wings Near Me - Montclair, California

If you want to go to a place that doesn't have the beers listed on the menu, where you place your order and have it take :45 minutes to get, all the while you wait and no one comes back to tell you what's going on, offer more drinks, explain what's taking so long, and the Television is so loud that you can't even have a conversation with the people across the table from you, then this is your kind of place. read more

Services was great food was good. This Buffalo Wild Wings gets everything together, hands down. All the servers and managers were very attentive. Me and my family left very happy. Thank You BWW. read more

The service was terrible, and BWW has decreased in its food quality. I used to love their wings, but now the wings at wing stop are much better. Will never go back. I wouldn't give it a single star. read more

This is my third time here and once again, a horrible experience. Hostess was rude, server took 15 minutes to come take our drink order. And on a Tuesday for lunch, the music was way too loud. I could not talk to the people at my table without yelling. The server struggled to hear us order, which should be a sign in itself. I find it hard to continue to support businesses when they chooses to provide such crappy service and environment. read more

Came here for some food, of course I knew the wait was going to be a little high but OMG our server was Anthony and let me tell you what a piece of shit serve get a new job please and ASAP! However our new server was Vanessa and she was amazing so this Yelp review was for Anthony and the manager from this establishment. read more

They really need to make so u can give minus stars Came in for dinner which ended up being the biggest mistake of the day Ordered a mojito and margarita and food for the little one with us Margarita took bout 15 minutes to come out. Ordered appetizer of chips and salsa. They brought out the chips with the food, umm hello they are supposed to be to snack on while you wait for the food. My chicken sandwich was cold so sent it back. Waitress Damiana was all attitude the Manager Chris was a complete ass who kept standing at our table waiting for us to close out the tab i was like dude the lil one is still eating go away to which he replied with well i thought ur night was so bad that you wanted to leave. Like really a manager is supposed to try to change ur bad experience not add to it. read more

Worst BWW hands down. We order online so we can pick up and get out quickly, only to wait close to 15 minutes after order was suppose to be ready. Gave a pass the first time, but it is a constant problem. Secondly, order anything other than wings and they will screw up the order. Ordered the buffalo chicken wrap, and the wrap came with no sauce at all on the chicken. Not a little bit, but absolutely none, the chicken in the wrap was plain. If you must have BWW drive to the Chino Hills location, Rancho location, or West Covina location. Any place but this one. read more

Horrible service, went in around 4pm on a Saturday very light crowd only to wait 10 minutes after being seated to be asked if we needed anything after numerous staff members passed us by without a glance . I mean if we're sitting without wings or beer you would think maybe to go over and take an order instead of just hanging out talking amongst themselves behind the bar read more

The nachos were okay, but the fries were old/cold, as were the mozzarella sticks. The chicken was the worst thing- hard and dry and hard. Completely inedible. The whole dried out thing was coated in sauce. Complete waste. read more

First of all someone made the speakers extremely loud, to the point where I could not have a conversation. Service is slow, like don't come here hungry. I will always love their wings and fries, but another server would speed up the process. read more

Don't come this location, I asked them to change the TV The bartender ignored me . Horrible service read more

Due to the pandemic and and only offering pick up service only their customer service has gotten worse. Even when you order online and there is a time given for pickup the food isn't ready. Lately, their fries have been soggy and I have tried to make aware or it and also left notes during the ordering process and still I don't get fresh fries. The wings don't taste as good when you are dining in either. I guess will have to wait and see if their service gets better when they can open again for dining. read more

Stopped coming to this place for years. Was in the area & thought maybe I should give them another chance. WINGS CAME OUT COLD LIKE ALWAYS. And to top that there was a hair baked/cooked into my wing. We didn't even eat our food. DONT WASTE YOUR MONEY HERE. JUST GO TO WING STOP OR WINGS AND RINGS in rancho if you LOVE yourself! read more