I love Buffalo Wild Wings. I love the food and usually I love the service. Today, not so much. We arrived at 630pm. It took some time for the server to get us drinks. Then we ordered and now it has been almost an hour and we are waiting for an order of boneless wings and chicken tenders. Our order was not difficult nor something out of the ordinary. They ARE Buffalo wild WINGS for a reason. The server came by 15 mins ago to say "so sorry the kitchen is behind and understaffed and so sorry your food is not out yet". No manager in sight. Nobody seeming to care. Disappointed and not planning to come back to this one. You got a Chick-fil-A close by. If you want chicken you should go there. Or go ANYWHERE BUT HERE. this is beyond OK. And enough excuses for "we are short staffed". I can't help that. Close the restaurant if you can't serve the people timely. read more

Buffalo Wild Wings - Five tables with people and we are waiting as if the place is full - American Near Me - Mooresville, North Carolina

I'm not sure why this place has such bad reviews. Maybe they have started getting it together. Our experience was excellent! We came on a Saturday night to watch the fight, and surprisingly, it wasn't packed at all. Multiple people came by the table to check on us, and Kahbar was one of the best waiters I've experienced in a very long time! He was extremely attentive, didn't mind communicating, and was working his behind off all with a smile! The food also came out hot and fresh and in a timely manner. The burger was excellent, sorry no pic it was so good forgot about it! The cheese sticks were great, and drinks also tasted very good. Overall, a very pleasant experience in a spacious atmosphere with excellent food and service! read more

Buffalo Wild Wings - Cheese sticks were hot and fresh - American Near Me - Mooresville, North Carolina

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I went to the location in Mooresville NC and the food was amazing And the service was as good as the food.I ordered the Double Bacon Mac and cheese Burger the bacon was crispy, the Mac and cheese was melty, and the meat was juicy. The employees were very nice and we didn't wait too long for our food.Overall I give my experience 4 stars read more

Buffalo Wild Wings - Double Bacon Mac and cheese Burger - American Near Me - Mooresville, North Carolina

Great service every time at the bar with Sean! Wings are always fresh and tasty, and service is very very fast. A better Bdubs experience than most. read more

I also don't understand the bad reviews. What's not to like here? 22 ounce beer - $5.00, wings were excellent, the pretzel bites were also good. I guess what surpised me was the crispy buffalo chicken salad. It was big and very tasty. Lastly the trivia game is fun, if you like that sort of game. read more

This place sucks waiting for an hour for my order and still don't have it yet. I do not recommend ordering food to go at this location.

Beer was cold, service was great, Philly cheese steak was awful. Lots of tv's. Good for watching your favorite team.

Wish i could give zero stars. Terrible service always from the same pink/blue hair waitress. Rude. Racist. Never coming back and I'm a server my self. Def felt the negativity from her. Manager took care of me but everytime she serves me, same story. Racism read more

Go for beers and watching sports on the many screens. Don't go expecting good food beyond chicken wings and fries. Today we ordered a variety of meals including a grilling chicken wrap and salad. Spouse ordered a salad. The salad was smaller than anticipated for the price. The wrap came out with a Buffalo sauce that I did NOT want and made sure to NOT order. When I presented to waitress she questioned if the kitchen would remake the wrap correctly - meanwhile ever assuring she submitted it correctly. 10 minutes later correct was delivered. At checkout invoice reflected the incorrect wrap and the correct wrap - thus had to get corrected. Service was so/so overall. For example had to request other waitresses for assistance for silverware and drink refills and at end with check. For food reasons alone I don't foresee a future visit to BWW again in near term. Just for beers and appetizers too watch big games might consider it an option. read more

Buffalo Wild Wings - Seating area - American Near Me - Mooresville, North Carolina

This was my second visit to this restaurant for their signature dish, wings. Wings were terrible, dry, chewy, smothered in sauce and luke warm. They seemed like they were under a heat lamp for hours. This was the same as last visit. My suggestion is go somewhere else for wings and go here to watch TV read more

We come on Thursday for the buy 1 get 1 free boneless wings. 3.00 large tots from 3-6 and 6.00 craft beer of the month. We usually sit in the bar area! Erin is wonderful! Excellent service always & the food delicious read more

Buffalo Wild Wings - buffalo wings and carrots - American Near Me - Mooresville, North Carolina

If I could give this restaurant zero stars I would have.... We were seated and told they were short staffed.... Okay, understandable. We ordered drinks and we got the soft drinks. My boyfriend ordered a beer and my friend got a mocktail. Our food came out. Still no beer or mocktail... after another 10 minutes of waiting my boyfriend ended up walking up to the bar to get his own beer. Our waitress saw him up there and ran up to him like she was getting it... Waiting 30 minutes for a drink is ridiculous. There was no apology at all. My friend ended up telling the waitress that she didn't want the mocktail anymore and the waitress said if it was already made she'll bring it over but if it's not she will take it off the check. Then she comes over and said it's being made right now... She charged her for the drink she said she didn't want... The restaurant wasn't even that busy. Plenty of tables open. This was one of the worst dining experiences we've ever had. Too focused on the mobile orders to pay attention to the people actively in the restaurant. Won't be going back. read more

Went in as a group of four but never were able to get more than 3 of us eating at the same time! One person's food arrived way before everyone else and it was cold on arrival (COA)! While that food was getting remade, the rest of us got our food and finished before the remade meal came out. I normally can find something positive but can only say the fries were good - service was slow, portion size small compared to other Buffalo Wild Wings, dry rub was more of a dry sprinkle. Sorry, Buffalo Wild Wings, won't be back. read more

Our first time here and probably out last, dinner empty yet it took 5 minutes for the hostess to come up and tell us there was a10 minute wait just to seat. We walked out. Manager obviously sleeping on the job read more

Today's food was not the greatest. My guacamole bacon burger was utterly burned and had no taste, I didn't even tasted the bacon. My son order wings with a side of fries and nothing. There were no straws tonight. The waitress was attentive as she could. However, management needs major improvements on food tasting because it simply was not aceptable. I've tried this restaurant before but never from this location. I don't intent on coming back EVER! read more

Buffalo Wild Wings - Nachos - American Near Me - Mooresville, North Carolina

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I ordered take-out using the app and it was super easy. I ordered the 10 wing combo because I wanted to try the lemon pepper! When I arrived my order was ready and the wings were hot. I tried one wing when I got back to my car. The wings were so good, seasoned perfectly and cooked well. I live less than 8 minutes from the restaurant so I was disappointed that my fries were cold but the wings made up for it. I'm know of fan of the wings and definitely going back for more. read more

Buffalo Wild Wings - Lemon Pepper wings - American Near Me - Mooresville, North Carolina

3rd Time and Still Not Impressed I've eaten here three times and the first was at the encouragement of a friend who worked here. Not impressed then and still not impressed. Drove down from Statesville for lunch. Not overly crowded but still busy and got seated quickly. Was seated quickly and was able to order quickly but to the be honest, not familiar with the menu so I was flying somewhat blind. Oddly enough, Wings were not the feature item. Ordered the Street Tacos with Buffalo Chip. The Chips were the high-lite of lunch. Good taste texture and flavor. The Street Taco ended up being a poorly executed attempt at the ultimate Taco. Flavors did not complement each other, too large to handle and as such very messy. At the same tone, there was a disturbing undertone of discourse amount the staff which most people did not pay attention but for the normal observer. not appropriate. Not a calm relaxing lunch read more

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Haven't been to this wing place in a long time, what a great surprise. We had a great server named Emma, she was on everything. The kitchen made a mistake on my wife's wings and this girl was on top of it. Refills were flowing and the overall service was awsome read more

Terrible service! The wait staff kept walking by us like we wasn't there! I was there before it got busy and still took forever for any type of service! read more

Service was good, they put on the game and audio we requested. Wings had no Buffalo sauce on them & our cheesecake came out completely frozen. read more

The food was very good. We had wings and burgers and all were very tasty. The only complaint we had is that the individual orders were served at different times instead of all of the orders for the table coming out together. Last time we were there with a party of 4, we ordered 4 meals and 2 appetizers. One meal was served and a few minutes later a second meal and one appetizer and then came the 2nd appetizer and then the 3rd meal and 5 minutes later the 4th meal. read more

My family and I decided to go to Buffalo Wild Wings for dinner and it was such a great experienc. Our server Jasmine made the experience so wonderful and always had a smile on her face. Our food came out pretty quick and everything was delicious. It was a little loud but there was a basketball game and for a sport restaurant I understand why. I will definitely be coming back and I want Jasmine to be my server again. read more

Unfortunately our first visit to Buffalo Wild Wings will be our last. Table dirty, menu dirty, could not cook hamburger which I wanted to also have the $1.00 wings and asked since they could not cook hamburgers could they still honor wings and was told no. Ordered Salads not impressed at all. Got 2 chicken fingers which normally I would have thought that you would 4 or 6 at most locations. Both orders came separate and the fries came later. Waitress did the best she could do. read more

Food was good, but not a 5 star. Jasmine the server behind the bar was excellent! She worked her ass off. I'm so used to seeing people half asssing it, on the phone, talking to other people etc. she was very attentive. Would definitely go back to this location. The server gave me great dinning our experience read more

take out with 3/4 wrong. Would not recommend they can't get a thing right even if you are not missing things what you did get will be wrong

Stopped by after shopping with our family before heading home because wings sounded great. Placed a to-go order and was told it would be 10-15 minutes. Took nearly 45, staff didn't address the issue while we waited in the lobby, and food wasn't great when we (finally) ate it. Won't be coming back. read more

Love and hate relationship with BWW. I go there when I crave wings, but get disappointed when i realize their not the best wings in the game. Burgers, fries, and onions rings are perfection tho! Can't go wrong with them. I went to this location to watch football. The host/waiter didn't even greet us, she quickly grabbed the menu's and directed us to a booth. She was confused and put her hands up with a stank face when I didn't follow. I was trying to get her attention to let her know if it was possible for me to sit in the patio. Just don't understand why she was in a rush, when there was only 3-4 tables on a Sunday afternoon. I don't really visit this location as much but I pretty much figured out why. I can see why this location has an average of 3 stars.. read more

Buffalo Wild Wings - American Near Me - Mooresville, North Carolina

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Environment + food was on par for Buffalo Wild Wings but the service was one of the worst I've had in my life. We were "taken care of" by Jasmine. It took our party of 7 10 minutes to be greeted, 20 minutes for our drinks to come out, another 10 for our waitress to come back and take our order. Granted, when we did eventually get our food + drinks it was good and correct. Once our food was dropped off we had to search for our waitress. We gave her an exact number of boxes, lids, and bags we needed and received half of what we asked for 10 minutes later and never received the bags for our multiple boxes. We had to ask for our checks and explained we needed to get home (especially since they closed in the next 15) and she turned and talked to a different table for 10 minutes. When she finally collected our forms of payment and went to process them, the table who she had been talking to was at the station with her. Never in my life has a customer been allowed near a check out station. This made us VERY UNCOMFORTABLE as they had every opportunity to potentially steal our card information. On top of the horrible service and unprofessionalism, our group decided to play a few songs on the Touch Tune Jukebox for fun. It is $5 for 8 credits, which I bought. The app told me my song was playing but it was not on the radio. I then paid another $5, thinking it was a technical issue. When I told our waitress she responded, "Oh, yeah. The bartender unplugged the juke box so he could play his playlist". This is COMPLETELY UNACCEPTABLE as a business. I wonder how many others this has happened to. I told our server I understand it's above her and I'd like to speak to the bartender or manager about getting a reimbursement and unsurprisingly she didn't tell anyone/no one came. They played the last half of 1 out of the 3 songs I tried to play. As a group of servers ourselves, we understand being busy, having a lot of tables to take care of, back of house issues, etc. but we all agree our server was negligent. I would recommend take out as I've never had an issue with it but as far as eating in, don't waste your time or money. read more

Last time we went there. It smelled like garbage in the lobby and a lot of ppl were waiting to be taken care of. Bad first impression IMO.

I feel so bad for this location! I don't know if it's the age of the staff or what but service is generally just not good! I get it, it's kind of a pub-ish atmosphere but not really, families eat here AKA children eat here! The restaurant is often dirty, trash on the floors and tables and staff just stand around chit chatting. Food is hit or miss here, too! Some visits, everything is amazing and spot on but other visits, it's just a complete wash and you really don't want to even pay for the food, let alone leave a tip. Come on, there's nothing better than beer and wings, other than waitstaff with customer service oriented attitudes! Most visits, the waitstaff aren't smiling nor are they very welcoming...this place is supposed to be hype! You're supposed to feel like you're at the big game! I totally understand why the bar seating is rarely available but on the occasion I've been lucky enough to grab a seat, I feel bad for ordering food because the bartender is typically flying solo and it's nonstop for them! There's needs to be at least two bartenders, especially on crowded nights. One visit in particular where I sat at the bar, I ordered a Virgin Bloody Mary and a beer and the manager came by and stared me up and down then blessed our the bartender because I had two drinks. The bartender was extremely busy and the last thing she needed was that crap! Kudos to her, though, as soon as the manager left she asked if I wanted another round! Corporate/In-House Management or whomever has the guts needs to grab this bull by the horns and get it under control before the Mooresville community turns its back on this location. I really like eating at BWW but not this location! read more

Buffalo Wild Wings - Beers & chips - American Near Me - Mooresville, North Carolina

Very upsetting when you pay more than $30 bucks for food and the time estimated for delivery is 2 hrs + absolutely ridiculous. I get it that it's short staffed but even when I tried to call twice no one answered. Very disappointed with the lack of customer service. read more

This place sucks I had to wait 20 minutes while it wasn't busy and the waiters suks the manager ran me off bc was bothering me.

I've been to this location a few times and never really had a problem. This Friday night my boyfriend and I decided to come in. It was busy and multiple people were waiting for take out orders. Now I work in the restaurant business and I completely understand when places are short staffed or just busy. My boyfriend and I stood at the host stand for over 10 minutes without being acknowledged. Finally I believe a server came up to us and asked if we needed to be seated and we said yes. She said due to the fact of the kitchen being behind we were not allowed to be seated or put on a wait. It was just aggravating and unprofessional. read more

Can u give a 0. Worst service and food ever. Just close the doors. Rediculoua. 2 people working. For came out wrong. Took us 2.5 hours to get in/out. read more

Literally worst experience ever. I ordered wings online early so I make it to a party I was going to, got there and waited 30 min past the time it was supposed to be picked up. Asked repeatedly what was going on and the front desk was apathetic and said we're bagging it probably 3 separate times. Called and asked what the issue was and she said oh the kitchen backed up but never apologized a single time for my meal taking an extra 30 minutes and me missing kick off. read more

My fiancé and I have been here in person a couple of times, and we have also ordered food here from UberEats. Service - The service has always been pretty great, our table never had trash or used plates on it too long, we never went thirsty, and they are always fairly quick with getting us extra sauces or sides if requested. Food - The wings here have always been awesome! I always get the boneless wings and I switch up the sauces from mild, bourbon honey mustard and teriyaki. (All are tasty). My fiancé likes the buffalo chicken wrap and the buffalo wings as well. Atmosphere - Spacious, has tons of tvs for sport games, tables and booths. Pretty clean as well. We will continue to eat here and order food. It's also a good idea to sign up for the rewards account! read more

Our server Katlin was amazing. They gladly substituted chips for veggies on the queso (if your trying to do low carb), service was prompt and the wings here always seem fresher than other places. We went hot, desert heat (dry rub), spicy garlic and Thai. All were good but the plain old hots were the winner as always. Good value. Great service. We will be back! read more

Buffalo Wild Wings - Just after lunch. Perfect time to come! - American Near Me - Mooresville, North Carolina

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Wings were good but I ordered in the morning for a 5:30 pm pickup and I still didn't get my food until 6. Waited behind a large line of people who were also waiting awhile for their food. That and my fries were completely left out :( read more

I'm giving a 1 star because 0 isn't an option. First red flag is the place was empty at 5pm... 2nd red flag we stood and waited to be seated 5+ minutes after being looked at by multiple staff members. The food was mediocre at best. The tots were soggy and just kind of gross... my husband spit out the first bite of a chicken wing he took because it tasted raw. My favorite part was being asked for a phone number so they could send us our bill. I said "do you not have a register?" He said "well you can pay that way but... (and acted annoyed I asked) so my husband said forget it... and he sent it to my husbands phone. The internet and signal was so bad it said "payment failure" when it finally "processed" at least 5 minutes later. The waiter had to scan our card for payment after all... waiting even more time after a already horrible meal and experience. I'd prefer a McDonalds Happy Meal over the food and service we received tonight. read more

Tonight i went to Buffalo Wild Wings in Mooresville. I got there late and the dining room was already closed so I had to sit at the bar tables. Well I am in a wheelchair and all the bar tables are high so the waitress Emma who was just finishing up her shift said I can sit in the dining area and she would stay after to wait on me. Emma was so nice and helpful. We had a great conversation only to find out that it was her second day on the job. I would of never thought that the way she served me. Thank you Emma for making my dine in at Buffalo Wild Wings a pleasant experience. I really look forward to having you as my waitress again. read more