If I could put zero stars, I would I waited over an hour for 10 wings asked the waiter to check on my order and he went to 10 different tables before going and checking on my order. Do not go to this location they will waste your time and money. read more

Sat at the new bar they just added for 25 min minutes not even a "be right with you" .. horrible service!!! How is this place still in business? read more

My gf and I were craving some wings so we came to buffalo wild wings and we're DISGUSTED. I would rate this zero stars if i could.... We ordered mozzarella sticks as an appetizer and when we received them we only received 5 out of 6. Then we let the manager know and she said that she would bring us out 3 more.... PERFECTTT. Then we received the three mozzarella sticks along with a BUGGGGGGGG!!!!!!?!?!?!?!!!!!We let the manager know and she said it was PROBABLY from the fryer and said it might be part of a pickle chip. That's definitely a bug we said nope cancel the order and left disappointed and hungry. read more

Buffalo Wild Wings - Mozzarella Sticks - Chicken Wings Near Me - Orange, California

Came outta town, walked the outlets for a bit, and decided to grab some wings and drinks. Our waiter was AMAZING! She got our order in quick and we grabbed our food and drinks fast. Didn't have to ask for refills she was on top of it. Grabbed a couple Patrol Margaritas and they hit ! read more

Horrible experience DO NOT COME HERE IF YOURE STARVING!! server was extremely slow he had no sense of urgency. Food is subpar compared to other bww. Manager helped out after 30 minutes of the server sinking and being overwhelmed with his tables. The manager doesn't know what she's doing nor does she know how to hire good servers or at least decent servers. We arrived around 12:15am and left around 2am?!??!? Spent roughly 20 minutes eating and the rest of the time WAITING. Just for the server to Let us know that they were out of tortilla chips and can't make the nachos... could have at least let us know 20 minutes into waiting maybe? Just a thought? read more

Came in tonight for the all you can eat wings special. So far so good. Had no issues sitting down finding seats in the bar area. I was actually surprised when I walked in. It wasn't packed at all even though there was basketball games going on, baseball games going on, and an awesome all you can eat Monday through Thursday promotion happening. I know that Buffalo wild wings tends to be known for bad service. However, tonight's waitress TANYA that helped us was on top of it. A little more detail on the special. All you can eat buffalo wings are good for $19.99 for boneless and for traditional you can get for $5 dollars more. The first round will get you 10 wings and you can have two flavors in that round however, once you are close to being done with that first round, they will come around and ask what you would like for your second round, which will be of six. As stated before, Tanya was rocking it tonight and totally made me think twice about the service here at Buffalo Wild Wings . She was on top of it, constantly checking in on us, bringing us water and napkins and also checking in to making sure we were good. Although we did wait a good 20 minutes between each round of wings. I think it was what we expected so it didn't bother us. Over all it was a good experience! read more

See all

Burnt pretzel knots the app also automatically chose a closer BWW base of where I was driving when I had already picked a BWW more convenient on the way to work I will complain about that in the app because it switched it to the closer BWw at checkout and I didn't have time to verify the address because I was driving in a hurry. So I had to drive far for out of my way just to pick up the food. It took forever to get there. I still made it on time to work, but they also forgot my blue cheese for my celery. If already had picked the location I don't know why it would automatically choose a different location it ruined my night I work with a bad mood most of the night because of it. read more

The kitchen is very slow Sunday evening 50% dinning room filled but 60' no food. Only 1 waitress for 15 tables in the bar area read more

I stopped by Buffalo Wild Wings looking to unwind after a long day and take advantage of the Tuesday promos--but the experience was incredibly frustrating. My waitress, Alycia, took my order and then disappeared for a long time before returning with an answer. My food was brought out at completely different times, which made the whole meal feel disorganized. I was only given three napkins, had to ask for water, and the worst part--no one came to check on my table even once, not even to bring the check. I literally had to stand up and find someone just to pay and leave. There were more than four staff members working the section I was in, so there's no excuse for being ignored like that. Poor service from start to finish. I expected better. read more

Buffalo Wild Wings - Chicken Wings Near Me - Orange, California

If I could give 0 stars, I would. My order was wrong, the wings were cold, and the service was extremely slow. Bless the server's heart -- she was clearly stressed and trying her best -- but the place was managed horribly. There weren't enough servers for each section, the food came out cold, and the wings were a bit hard. I tried to give the server grace because they seemed understaffed, but the whole experience honestly killed my appetite. read more

Came here after graduation. After we sat down, 35 mins later no wings just mozzarella's what a horrible service at this BWW's. Not even drinks brought out. For those of you that come out to bww's. Be ready for the worst service, short staff you'll ever experience. Save your headache and go somewhere else. read more

Buffalo Wild Wings - Chicken Wings Near Me - Orange, California

We came here to grab a bite to eat. The wait wasn't that bad, they have papers posted regarding the sampler being unavailable and typically I would get that to share and very disappointed it wasnt available. Also the restaurant is pretty dirty all over the floor whether its in the dinning area or the bar the carpet the tile its very disappointing. The bathroom was dirty as well and one of them had a broken cover where the seat covers dispense. The server could of seemed more poilte. I didn't feel the need to continue and order more food didn't seem welcoming at all. read more

You can tell some of the workers ignore customers, the service is terrible I don't remember being this bad

The worst bww ever. I don't understand the point of having a whole out door bar that is literally NEVER open. the regular bar will be jam packed with not 1 seat during playoff basketball yet they keep the other bar closed. so dumb and irritating read more

Let's see, went to Buffalo Wild Wings because we got a gift card for Christmas. When the waiter took our drink order, I ask for wine and was told they only carry beer but their menu has wine listed. So I settled for a Pepsi, a few minutes later he came back and said they were out of Pepsi, sprint, and Root-beer, I ended up with a pink lemonade! My brother in law asked for a draft beer, Bud Light, which they brought, when he asked for a second one he was told, they where out of draft beer and only had bud light in a can, which he got. Well the beer was warm and you could tell that they had just placed it in the fridge because the bottle was just getting cold. When we finally placed our order, my brother in law and were going to share the sample appetizer plater, guess what???. They were out of crispy chicken dippers, so we picked something else. Last straw was someone orders a side salad, that they never got. By the way, we also saw a few waitresses carrying bag of ice that looked like they got at the grocery store. Not sure what is going on at this location, but it looks like poor planning if you are running out of drinks and food. I will not be going back. read more

This is the WORSE location you could go to, ever. The new bar area in the back is really nice and spacious with indoor and outdoor seating, BUT the service is HORRIBLE. I had to go to the bar and order a drink. I came to watch the opening Laker game and it is still half empty with the worse service ever. The server literally never came and served me at my table. Didn't even look my way or acknowledge me. Shittiest BWW, ever. Do not come to this location if you want a good experience. read more

We came in around 7 PM on Tuesday, May 28, and it was downhill from the start. It took a while just to get our order taken. Our server was polite at first, but after that, we were completely ignored, no one checked on us the entire time. We waited over an hour for our food, and even then, it didn't all come out at the same time. The portions were very small. The fries were literally just a small handful, and when we asked if that was the normal amount, we were told yes, no explanation. After we finished eating, we were ignored again. No one brought the check, so we asked the hostess, who didn't say a word. Eventually, our original server came by and silently dropped off the bill. Then we waited again for our card, which was finally returned by a different employee who slammed it on the table and walked away without saying a thing. Yes, it was a bit busy, but not busy enough to justify such a long wait or the consistently rude behavior from every employee we interacted with. Not a smile, not a thank you, nothing. The food was overpriced, the portions were small, and the customer service was terrible. Truly one of the worst dining experiences I've ever had. read more

We went to eat today at the block on the 26th to eat. We literally waited 1 hour to get our food & it was just a sampler & a few wings i ate my wings it had a weird as taste like rubber or plastic to me I did not finish them so I payed my bill & we left I literally threw up when I left when I was driving my stomach instantly started hurting a lot! It went away for a few hours now again it's hurt a lot more now & the only thing I ate was Buffalo Wild Wings I don't know what the fuck is going on at that kitchen but I'm NEVER GOING BACK TO BUFFALO WILD WINGS AT THE BLOCK I NEVER make complains or reviews but Shiit I had to. It fucked up my stomach now I don't even know if it's FOOD POISONING Update it was FOOD POISONING! BE CAREFUL YALL read more

They had some kind of game playing and people were really loud. I don't care for games and I don't care for loud people. We got seated immediately as soon as we entered for which I'm very appreciative despite them being very busy. The service was very good. We had an attentive waitress. I ordered the bourbon, pineapple punch. It was decent. it had too much ice in it so the drink seemed a little diluted. I ordered traditional bone in wings in the mango habanero flavor and the wild flavor. Both were absolutely delicious and juicy. I will definitely order these flavors again. We ordered fries and requested the fries to be sprinkled with buffalo powder; this was a great idea. This particular location is our favorite Buffalo wild wings location. Cheers! We will be back. read more

See all

I placed an order through the app and it arrived incorrect with missing items as well. I called the store multiple times and the guy answered and pretended not to hear me and continued to hang up the phone 4 times!!! I then called 5 more times with no luck if anyone assisting me!! The good again, incorrect sauces, it's as if they decided to give me what their choices were not what I ordered. Tater tots... completely missing from the order. read more

They were just horrible.First we didn't get seated and we were like ok I mean they're like packed but then we didn't even get a waiter. So we asked for one and they didn't come so we asked again after like 15 minutes and we didn't get a waiter AGAIN. We were waiting for like 40 minutes in our seats and we saw the waiters look at us but never asked us if we wanted drinks or anything. We saw the people that we asked but they never talked to us after. So we ended up talking to the manager and she kept rolling her eyes and trying to make an excuse that they were just coming back from a rushed hour. So we left and we are never going back to that place again. This is why Wing stop is better. read more

Sat down at 4:45 gave our food order and drink order got our drinks but 1 whole hour went by and our food still didn't come out until 6:45 when the food came out it was cold and didn't taste good at all chicken was dry and the cheese on my burger wasn't melted, when we were ready to pay we couldn't find our server anywhere it took about 20 min just to find her I think you guys need to work on your food time and not take food out if it's cold we did eat it just because we were already waiting 2 hour for our food do better read more

Buffalo Wild Wings - Bonlesss - Chicken Wings Near Me - Orange, California

I love BWW but this was a pretty horrible experience there tonight. We went at about 7:45 pm and put our names down. Wait was about 40 minutes which is totally understandable for a Friday night. Our waitress got our drinks to us right away and we placed our orders and didn't see her back for like 40 minutes. She came and told us our food would be out soon. We received our food like 10 minutes later and it was HORRIBLE. The cheesesteak had stale bread that crumbled when you tried to pick it up/eat it and had hardly any filling with the smallest amount of fries I've ever seen on the side i don't normally say anything but it was my husband's food and I felt bad so I asked for it to be re-made and they brought out the same sandwich just stuuffed with a little more toppings. At that point we were both starving so we started to eat. All of the food was hardly warm. My wings and the sampler platter were all room temp. The cheese in the curds & mozzarella sticks was hard not melted. Im not sure if our stuff had just sat for a longtime or what happened. Then we ate and waited almost 30 minutes once we finished eating trying go get our check so we could make our movie on time. The waitress at the tables next to us had checked on all her tables multiple times by the time ours checked on us once. I really don't try to be difficult but my husband and I work so much and don't get much time out so it was a bit of a bummer! I will say the waitress was very nice and it was probably just an off day but it felt like a waste of money. read more

Ordered online and arrived at the pick up time was told it was being worked on so it would be out soon. Food took an hour and 30 minutes to come out I asked to speak to manager and I she had this snarky attitude and just handed me my food and told me to get out this is just unacceptable service and the managers don't seem to care at all. Food was cold when I eventually got it. The place wasn't even full minimum amount of people for it to be such slow pace read more

not recommended at all , worth place ever bad service, after one hour they came they said ran out of sliders !! their main dish read more

Have not been to bww in years and know I remember why. Ordered a double drink a single showed up, strawberry margarita felt like not one ounce of liquor was in it tasted like juice, our order came out all wrong on almost everything we ordered for dinner. Had to remind them about the fountain drinks we ordered when we put our food order in. Had to ask for silverware and plates. Also was a little thrown off that we had to put a card down to place our order. read more

We waited over 2 1/2 hours for our food, which is completely unacceptable. When it finally arrived, it was cold. We came Thursday for opening day of football and while the beer was cold and served on time, the food service was a huge disappointment. Honestly, I could have Ubered wings from the nearest BDubs and gotten them faster. read more

Service was/is TERRIBLE. Waiters are rude and took forever to take orders and give orders. The place kept playing Morgan Wallen and was irritating my ears. I waited a hour to get my food and when I did it was cold. Terrible service, terrible atmosphere, terrible food. I hate yall. read more

Service overall was terrible. And the food came out cold. Was neglected by server for long periods of time, no apology to follow up with not be serviced. And to top it off, a see an additional $20 tip that was NOT authorized by me on my CC statement. I work in the industry too and serving can be rough at times but tip is ONLY deserved to those that actually give great service. I have been calling about this matter and no answer on their end so I will be calling again tomorrow to speak with a manager about this. read more

Where do I start. Came in to get lunch, was told by the waiter they needed a card on file but they will not charge it and we can pay cash or use a different card later. Food came out and service was horrible. Waitress did not check to see if we needed refills or if we wanted to order anything else. Finally finished our food and the waitress was missing the entire time took us about 10mins to get the check. When the check came out I told the waitress I wanted to use a different card and said that was fine. Someone else brought me the receipt and the card I gave the waitress was not there I then asked for my card back and a different waitress brought me someone else discover card. I told her that was not my card and she asked for my name and brought another receipt for my debit card. So both cards were ran and when I told the manager she tried to hide the other receipt telling me the other receipt was for another table with the same amount I had just paid I asked to see the last 4 digits on the card and to my surprise it was my credit card. Manager was rude about the situation. Beware when eating here check your receipt!!!!!! read more

Don't go to this place if you want to spend some quality time with your loved ones. Service is horrible, Ive also placed mobile orders at this place and my order were never completed. I called to customer service and to get this situated, they said my money was going to be refunded and they never did it. Let's talk about the food, I was about to eat what I ordered and I found that the wings still had feathers on, is that even legal? Or safe to eat? And some other inconvenient scenario you'll find if planning on going to this place. Waiting Time; they will hold you up for 45min-1hr just to get such a bad experience with their service. read more

Buffalo Wild Wings - Wings with feathers on still - Chicken Wings Near Me - Orange, California

The servers here know that the service is going to be bad and they don't even get stressed about it. They get to you when they get to you. They're overworked, understaffed and it's like they've all just given up. I literally had someone sit next to me in the open seating area, ask me for MY menu, then they asked me if there's a server. They sat there without so much as a hello before they gave up and left. In that time, i was waiting for a close out. This was about 10 minutes elapsed. read more

Service was slow. Forgot some items on our order. Very inattentive to us. Not busy, took a while to get food. Staff needs training.

Literally takes all the waiters forever to help you all times I've been here it's taken them ridiculously way too long to get to our table all the workers literally just seem like they don't care and they suck at customer service. Don't even bother coming to this location unless you're OK with waiting years to get your food. It wasn't even that busy either. The waiter I had was this young awkward white kid with longer hair. I don't know why he has a job in customer service. Talking to people clearly isn't his strong suit it was like he had no idea what to say read more

We never got to the food. We left before our order came. There was one waitress for the whole restaurant. I guess she was trying, but unbelievable not so sure why they're extremely shortstaffed. Horrible service obviously Did not see one other person other than our waitress. We asked her if we can watch a specific football game. She said yes. 20 minutes later she never switched it to our football game and we missed the whole first quarter. For a sports bar that is not good. We ended up going to Dave & Buster's. Soooo much better!! read more

WORSE SERVICE EVER! RICARDO such a bad waiter. The food took over 40 min everything came incorrect ! We asked RICARDO about it he got defensive gave attitude never came back to check on us anymore sent a waitress to give us our receipt. He did not have the decency of showing his face to give us refills or receipt. Shout to SANDY for helping us out . If you hate your job just quit. Made a complaint to the manager she gave us a discount and removed an item .its the least they could have done. But seriously RICARDO is the worse server . I have never had such a bad experience. He needs to be let go or he needs to quit he's too old for that shit . Acting like a child. read more

I went to Buffalo Wild Wings expecting good food and service, but was completely ignored. My table sat for a long time without anyone coming over to take our order, offer drinks, or even acknowledge us. Other tables that arrived after us were served right away, which made it even more frustrating. We even asked where our waiter was and they both responded rudely "im not your waiter". It was only when one of us got up to THE HOST where our waiter was and apparently our waiter just dipped on us without letting anyone know. Another waiter had to step up and take our order. Food was alright but damn bro read more

We had a party of 14 at Buffalo Wild Wings (Orange Outlets) to celebrate my son's birthday, and the experience was extremely disappointing. We waited over two hours for our food, while other parties who arrived later were served before us. When our food finally came, it was cold and poor in quality. To make matters worse, the manager, Denise, gave me two unacceptable ultimatums: either accept the cold food with a $60 discount or have it remade and pay full price -- and to stop complaining about their system being down or leave and still pay for the drinks. Our server, Paige, and the manager both appeared frustrated that I even voiced my concerns, and Denise was visibly upset when I asked for a point of contact to report my experience. I felt pressured to stay and eat cold, low-quality food, which was incredibly embarrassing in front of my family and guests. A birthday dinner should feel special and handled with care. Instead, we left feeling dismissed and neglected. This was one of the poorest dining experiences I've had, and I truly hope the company takes steps to improve customer service at this location. read more

genuinely the worst service i've ever received. we came in and no one was there to help us for a while. we then sat down and waited another 20 minutes to be approached by anyone. the wait for the food was even longer and it came out cold. the worst part was after eating our food, we didn't get our check for half an hour after we asked for it. we just watched as the waiter was walking around and checking on every table but ours. it wasn't even really packed so i have no idea what their excuse is for the terrible service. we wasted our time and money coming here. read more

As usual, love the Asian zing and that's basically the only reason I come back. The combo I also ordered had a bunch of food and was good for $30 bucks I suppose. This location asks for your card before you order, I'm assuming because people dine and dash? My server also charged me $100 when my order was less than half that much so I had to correct that for her. She was apologetic and friendly so it wasn't a big deal but I almost got overcharged 300%. Food: 6/10 Service: 4/10 Vibes: 3/10 Value: 6/10 read more

Buffalo Wild Wings - Chicken Wings Near Me - Orange, California

See all