I have never had such terrible service at a restaurant in my life. We were told to move tables, and we waited 60 minutes for our appetizer and 75 minutes for our food. All I got was water and twenty boneless wings. The people who took our table left 25 minutes before us. Don't waste your time here. I had to go up to several employees to tell them we had been waiting for over an hour, and none of them apologized (only that all the tables were taking 45 minutes). The waitress only filled our cups after all were empty. Noticeably, my boneless wings were all tiny and cold. Never going back. read more

Y'all better fire Robert ASAP. This dude threw a temper tantrum for 15 minutes. He came outside 3 times and screamed because he was upset he was understaffed. He threw my food at me and gave me attitude because he forgot to hand me half my order. Upon pickup, we grabbed what we were handed and left in a hurry to feed our people. I admitted we shouldve checked our order, but in good faith we trusted it was correct and left. His response to that was "i never trust anybody" and he stormed off. He called me a "SIMP" because I had to coach him on how to do his job. He sent his manager, Tiana to us who was well mannered and complacent. Thank you to HER for doing what she could. This guy needs to be locked up though. Crazy. He even came out the side door and yelled at us when we walked out. Absolutely mental. Someone send them help. read more

Well deserved 2.5 on Google. Drove here to pick up my order for my employees and was naive to check my order to make sure everything is there (as you should with any place rated less than 3 stars. Drove all the way across town only to drive back to get the fries for the orders cause you know, gas is inexpensive these days. No offer to make things right or to make up for the inconvenience. Just "here ya go". This place will eventually become an empty shell. read more

First of all, we had the sampler platter and it was fine. And the service was good and the staff was friendly. The problem was we ate outside and while you could expect the tables to be dusty, there were also rings from plates and spilled food residue - we did have to ask someone to wipe pff our table . The floor was filthy with something spilled all over that stuck to my shoes, and there was trash under the tables next to us and it seems like, that was unnecessary. But when they brought the condiment server server out from inside, we almost got up and left because it was filthy. read more

Buffalo Wild Wings - Crust of dirt on the bottom of the condiment tray - American Near Me - Rapid City, South Dakota

I love their strawberry lemonade!!! It's so yummy and they gave to me in a fancy cup. read more

Buffalo Wild Wings - The delicious strawberry lemonade - American Near Me - Rapid City, South Dakota

Always enjoy my stops at BWWs. Parmesean Garlic wings. I have to remember to get traditional and not the nuggets (boneless). See our YouTube channel Coolest. read more

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I've never been upset enough to write a review. This place is a greedy owned bdubs and way over priced as well as they purposefully turn off mobile order so they can upcharge. Don't go here read more

Food is typical sports bar. Wings are excellent. Can order deconstructed with or without sauce but need to tell him aheadof time. Variety of sauces are epic! Ambience is very typical sports bar loud noisy TVs. Great staff. Never had a bad experience there. Enjoy! Can be super busy on Tuesdays as it is a special wing night deal. Go early! Enjoy! read more

Long wait & forgot an item: I ordered a to-go and waited 10 minutes longer than told. In addition, they forgot the fries I ordered with my bundle. Other than that the service was good. read more

Been here an hour. Still haven't gotten my order. Service is terrible. She filled my glass. Didn't get any ice. Ice tea? I don't think so. Service was poor. Some folks didn't have the time to wait. They left? Manager didn't care. If Sam and Brad still own this place they better get a handle on it. I think I have to leave at least one star but that would be too much read more

Oh HELL NO! I'm not sure where to begin with this train wreck. We (7 of us) 'used' to go there to watch sports-ball but it's just not worth it. First, the food-Gross. The worst chicken-wings in Rapid City, I'm not joking. Hell, I'm not even sure they're chickens.. that small, cooked them in the shell? I would call the rest of the menu, mediocre bar food. Second, the service. Awful. Here's what you don't do as a server, eat food at the edge of the dining room, where we can see you lick your fingers.. then bring out our food to us. Another thing, man do not wear a ton of perfume. So heavy I could taste it. Oh yeah, that ten minutes you're talking/giggling with your coworker instead of doing your job...yeah, that impacts your tip, stupid. One last 'tip' to those servers - chewing gum, especially with your mouth open is pathetic. Third, "Ambiance", there is none, it's a pole barn with the acoustics to match. The place is loud, so if you're going to expect to hear what your watching on tv or have a conversation, forget it. They avoid using the stand-alone room, even if you're in a large group, as they're too lazy to clean it. The place in general is just dirty, especially the bathrooms; I wonder what the kitchen looks like. I'm not proud to admit how much time and money I've spent here... I regret it. Also beware of their beer pricing, get the price before you order, they like to overcharge. read more

This is sort of our go to for wings! Never disappoints.! So when we seen there was one close to our vacay stay, we were stoked! Food was nice and hot and came in a good amount of time! Service was great! Very helpful and responsive! We sat at the bar area cause it was a little packed! You have to join their rewards if you haven't already they have a lot of offers through it! read more

This place is horrible. The bartenders do not pay attention to their guests at all. Waited 30 minutes to get a refill when i was 1 of 2 people at the bar. Something about the bartender vaping while pouring a beer is gross to me. read more

food was amazing. the rowdy ufc fans where not very quiet me and my dad got to watch some college football. staff was great not very packed because of the bhsu game last night read more

Extremely disappointed in the waitress/bartender who waited on us... the other server/bartender had to pick up her slack...

John, my server, was exhausted from a day of rowdy NFL fans watching championship games... he still had a smile and friendly service for me, showing up after all the idi... other patrons had gone. He took my order promptly and asked for my BWW rewards number, stopped by frequently, but not so much that he was annoying. Original style traditional wings and potato wedges washed down with Coors Light. Great end to a long day! read more

I got the buffalo wild wings tots I had cheese very little. I assumed it would have chunks of chicken. It was shredded not a lot of that so mainly was big bowl of tater tots horrible. The black bean burger was cold. The fries that came with it were cold. Everything came out at a separate time. We never got to eat together. read more

Placed an order online the night before I was to pick it up. I arrived at the time designated and it was just coming off the assembly line. Perfect timing. Food was as good as expected. Been to many a Buffalo Wild Wings across the country and have never been disappointed. read more

BW3 was a bit dirty, a little longer wait for service, and worker standing around on her cell phone. Come on now, buss the table that sat there in the bar for the entire game. Meanwhile we have a waiter juggling multiple tables in the bar. As far as the televisions, all three projectors were lacking in the bar, some more then others. Food was alright and consistent with others. Idk, it was just like this was the JV version of BW. The place was a mess! Honestly, if I wasn't with my buddy that wanted to watch the game then I would have left. Pros: plenty of TVs, selection of draft beers locally, ample seating, ability to watch our specific game Cons: messy, unbussed tables, slow initial service, inconsistent TV quality, food standard fare, nothing special It was like the staff just decided to pack it in for the night. read more

I wish I could give negative stars. Online order. Never got my food. Waited 30 minutes inside after arriving 25 minutes after ordering based on what we were told only to then be told they must have given it to someone else. Said they could remake but it would take an hour. Yeah right. This has become the typical way for what used to be a good place to eat. Unfortunately they seemed to care less. Oh well. This company has at least one less customer. read more

This is the reason I stay away from national chain restaurants. Tonight I might have experienced the worst service I have ever gotten anywhere. It all culminated with being handed our tab WELL BEFORE we were done ordering... Many more bad events but I prefer not to elaborate. read more

Buffalo Wild Wings - Yep. It's empty! - American Near Me - Rapid City, South Dakota

Scheduled to open at 11. Nearly 1 dozen people outside. 1105 am Called, said opened at 11. Advised from doors were locked. 5 minutes later, still locked went to Qdoba. No games, but at least could get food! read more

I was struggling to figure out how to get my birthday wings that they sent me via email.. and when I walked into the store, the young man didn't know either.. so he got a manager and she showed him how to help me! No one made me feel dumb or like I was a bother for asking... they simply "served me"! I don't see that much even in service industries anymore..so "hats off" to the awesome team in Rapid City :) #SouthDakotaProud read more

Great joint to enjoy wings. Love their burgers. Erin the manager is exceptional and caring.

Came to the Rapid City, SD Buffalo Wild Wings thinking that most chains would have their employees wear a mask to make the customers feel comfortable. The second we walked into the Bdubs, the entry person did not wear a mask, she walked us to our table and then we were seated. The air conditioning was pretty poor so the place felt a bit humid, we felt like there was no airflow in here. After sitting down and debating if we felt comfortable here, our waitress came along and gave us our menus, she was not wearing a mask either (concluding that the cooks were likely not wearing masks). That's when we checked the amount of COVID cases and death's in the area and decided that we did not feel comfortable here eating in, and had to walk out. We then went to McDonald's and everyone there was wearing masks atleast. read more

Don't know why people complain about their service but everytime we went there all the servers treated us so well. And we has had BWW from another state. Compare with that experience RAPID CITY has far better service. read more

Wings were great (I got them for pickup), until I woke up the next morning with the worst food poisoning I've ever had :)

The customer service is horrible, the food is always cold. Seems like everyone who works here has a bad attitude.

This place is garbage. Sauce does not cover all the wings. We have been here multiple times trying to give them the best chance but they suck. Order 15 piece wings with 3 separate sauces. Got 13 wings and only two sauces. Order online for pickup at a certain time and the order is not ready on time. We live like 30 minutes away so we planned it out and it is still terrible like all the other times. read more

Buffalo Wild Wings - a box of buffalo wings - American Near Me - Rapid City, South Dakota

Trash service, trash food. Always cold wings and cold appetizers. Definitely has gone down over the years. Won't be going back.

Walked in and it smelt like dirty rags horribly. Place looked very run down ... we walked right out!

Tonight was a complete let down. After placing my order by phone it didn't get put through so I showed up for a pick up that was never prepared. After paying full price I got my order an hour and a half after it was supposed to be done (2 hours after placing the order by phone). We were so hungry we ate in the car and the food was absolutely cold. We talked to some friends who had gone there earlier that night and they had a bad experience with their check and order being wrong as well as having to listen to staff gossip and bad mouth each other right next to their table. Sad to think this BWW is going downhill. read more

I'm not quite sure that I have ever been this disrespected in a restaurant before. We walked in at 9:55pm and was seated. Immediately someone came from the back of the kitchen and told us they close at 10 and that they would not be serving us. When I questioned the gentlemen he told me, "it is people like me that keep people like him from working". People like me...hard working, looking for a late night meal...who eats in the restaurant that is paying his paycheck. Did this seriously happen? Then the managers response to me was this is why this is my last night as a manager here? What is going on in the world...unfortunately this is becoming the norm Buffalo Wild Wings as I travel the nation. Sad...so very sad. Advice to the employee that talked to me...grow up! read more

Buffalo Wild Wings where did you go wrong? You need remedial training in just being a restaurant. The food we ordered online was wrong when we got there. The hostess even checked our bag to the receipt and still was wrong when we got home with no sauces. We spent $40 for wrong items and missing food. Don't know why anyone would go unless you don't have tv or cable at home. They are good for nothing else. read more

Buffalo Wild Wings - the front of the building - American Near Me - Rapid City, South Dakota

Took 20 minutes for a waitress to ask us about drinks. Ordered an appetizer and took 30 minutes for the waitress to stop by and for us to ask about the appetizer. Horrible service. read more

Solid service..even when they were busy. Really fast food was good. Really helped my craving for wingss. Appetizers fell apart a little bit but we managed. Overall great experience on a busy day. And I don't say that often. read more

I used to love eating here when it first opened, so I decided to try it again after moving to Rapid City. Me and my boyfriend came in to eat here on a Sunday evening. It seemed fairly slow, so we decided it would be the best place to eat. Upon arriving, we were seated immediately. There were straw wrappers and trash all over the ground. After getting our menus and picking out what we wanted to drink, we waited about 30 minutes. All of the wait staff working that night didn't even make eye contact with us or acknowledge us and ask if we had been helped yet, so we left. I wanted to believe it was just a bad night, but after reading these other reviews I see that they need to up their customer service. read more

The food was fine and our server was fantastic. The manager is a complete jerk and actually physically pushed my friend around when he was cleaning the table. Granted they were busy but we were in no rush. It was obvious he can't handle the stress of being busy. Sad that a guy with this attitude is leading the night shift. read more

The food was NOT what we expected. I ordered a Philly, and was served a bun with chopped up hamburger patties covered in cheez whiz. My date asked about the chicken and Mac n cheese. The waitress described a Mac and cheese with crispy chicken cut up and mixed throughout. He was served chicken strips. We won't be returning. read more

tv was good but some wing kinda bad and it was kinda slow and it was kinda service that forget my stuff I need read more

Buffalo Wild Wings - wing - American Near Me - Rapid City, South Dakota