Our dinner and entire evening was ruined from the start by an extremely rude hostess. She overheard our family mentioning surprise that there were only two servers and a bartender working while many tables were still dirty. She asked whether we wanted a booth or table; when we said booth, she abruptly tossed four menus onto a nearby table and walked away without a word. We stood in the middle of the dining area assuming she was coming back to wipe down a booth, but she never returned. The single star is for our server, who immediately read the situation, asked if we'd been abandoned, and then provided excellent, attentive service. She was professional and kind and deserved far more credit. Unfortunately, the hostess's attitude set a terrible tone and should not be what guests encounter in a customer-facing role. read more

Service and food were good. I'd go again..nice place to go into. Always seems to be pretty busy.

My coworker was raving about the buffalo chicken wrap, so I called ahead to order. Staff was unhelpful when I asked what was on the wrap. Staff asked if I wanted ranch, and I said no, but staff did not ask me if I wanted blue cheese instead. I specifically asked for medium sauce and I was told "it automatically comes with that," but when I received the wrap, it had no sauce at all. This was the driest piece of food I think I have ever eaten in my life. Reception was also poor inside the restaurant, it was my first time placing a takeout order, and staff walked away and mumbled unclear directions then hustled me to pay without explaining what was going on. read more

This place is whack. All of the employees look sketchy and like they're on some sort of substance. Which i wouldn't doubt, when some man is sitting at the bar giving them some kind of drink from his pocket. It was such a weird experience. Also, the food was totally inedible. We left without eating and it sucked a lot. read more

I was hesitant to come here based on previous reviews but I'm gonna go out on a limb and say those people had a one-off experience. The staff were all so friendly, especially the bartender! My meal came out quickly and was delicious. Definitely your typical y BWW & a great place to watch some football! read more

No matter where it is, B-Dubs is still my favorite for wings. Dickson City PA is no different. I've been here several times, and I was sure I had already written a review but Yelp says different. This place never seems busy. Service has always been prompt and the wings are the best. Mango Habanero is my choice of heat. Love it. This B-Dubs is n the Viewmont Mall. read more

Buffalo Wild Wings - Empty - Chicken Wings Near Me - Scranton, Pennsylvania

The service was buttfucking me for 20 minutes while we waited for a check. I had my kids in the car waiting and one nearly froze to death because of how long it took us to get a check. It was Valentine's Day and it completely ruined the mood with me and my wife and on top of all of this the wings gave the Tyler symons sploosh squirts read more

I'm not sure what was the worse -- the food or the service!! We ordered the Fried Cheese Curds, Fried Pickles, Jalapeño Boneless Wings, Parmesan Garlic Boneless Wings, the Buffalo Ranch Chicken Sandwich and the children's Chicken Tenders Although the waitress was friendly, she didn't have a clue. She forgot everything, we had to ask multiple times for plates, sugar for iced tea, etc. we also had to wait about 30 minutes for the appetizers to be delivered. The Fried Pickles and the Cheese Curds were just ok. They were very salty. You could actually see the salt on them. Both orders of boneless wings were terrible and also very salty. The Chicken Sandwich was terrible. The chicken was so rubbery I kept on checking to see if it was cooked and it was. I could barely eat half it was that bad. The chicken tenders on the other hand were so overcooked they were very dry, tough and chewy. After waiting for over 30 minutes for check we finally have to flag down the manager for help getting the check. Never again!! Buffalo Wild has definitely gone down hill. read more

See all

This food wasn't even appetizing. We received cold and nasty chicken. I am also very disappointed in the wait time 20 minutes per bowl of chicken is just sad. read more

Great scenery and best wings I've had. Service was great and done at a good pace. That meat rly changed me for the better.

This is my son's favorite restaurant. They were out of chicken tenders. He has a food aversion and food allergy so they said they can just bring out plain chicken. When they brought it out it looked just like kids chicken tenders to me. So that was confusing. I didn't get my fries until the end of my meal. I had to ask about them . I overheard several other tables asking about food they didn't get also. It wasn't busy and there were several employees there waiting tables so I'm not sure what the disconnect was. read more

I have been to may various locations, so the slow service to be acknowledged after sitting down was expected. The quality of the French fries was not. I put up with the service because I enjoy the thin French fries. Last night the fries were dried out like Moab desert. I think they may have been left over from lunch and then reheated a few time before serving them to us at 9:00 The hatch green chili burger jet this rating at 2. It was delicious. Also, once the server did make to the table, she was polite and efficient. Got give credit where credit is due. read more

The food was slightly better than most bar or pub food but pricey. Some of the menu options required an "additional" purchase for instance if you wanted additional sauces it was an additional $, no bottomless drinks (non alcoholic). The portions were generous but sauce flavors were average and I'm quite sure the "medium" sauce was the same as Red Robin's Buzz sauce. Again, no signature dishes and really no reason to pick BWW over any other casual pub eatery. Being in the Scranton area there are great local pubs serving some really great signature dishes. I'd check them out first. One side note, the chairs in this BWW were the most uncomfortable spartan things you could ever sit on giving new meaning "hard wood" a milk crate would have been more comfortable. Server was great and very knowledgeable about the menu...even better when this was your first time at BWW however bar service was slow. read more

Kudos to them for accommodating our large party on short notice on a football Sunday! We had 12 people, everyone coming and going at different times. Our waitress Morgan was wonderful, all of our orders were correct and she checked on us often so we didn't want for anything. Great experience! read more

Stopped at this BWW on a road trip and it was not great. We went around 9 and the sign says closes at midnight so you'd think they'd have time to make the food fresh or least hot, but everything was pretty cold and the fries were stale. Service was quick & friendly and the place was pretty empty. The brisket tacos, if the meat was warmer would've been rlly good. My friend got the classic chicken sandwich and was very disappointed he hated it. read more

See all

As a HUGE fan of Bdubs, wings, and March Madness, I was very excited that I was able to come here for some games and a beer on a work trip. Unfortunately when I sat down there were no TVs that had the March Madness tournament games on. Since they are a sponsor of the tournament I expected them to have the game on, but was sadly disappointed. It took me talking to 3 different people and a manager to get one game on. At one point Judge Judy was on the audio, NO GAMES. The food was decent as expected, but I went there specifically for the games. Disappointed with the service, but food was standard for b-dubs. read more

This is a joke. Ordered thru grub hub, did not get full order as the rest of it sat on their counter with our name on it. but delivery guy " forgot it".. read more

Service was almost non existent. For a $30 lunch I expected better, especially since they boast a "15 minute lunch guarantee". Fries were shoestring and overcooked. Burger was decent. Reminded me why I don't enjoy chain restaurants. read more

Love the wings and their sauces. My only suggestion would be thicker fries. Waitress was very hospitable and kind.

I was on my way back from Canada then I order my 14 wings by phone, when I arrived everything was ready to go thank you for Alexa she have beautiful smile and great customer service I will definitely stop by on my next visit to Canada read more

See all

Oh,my goodness why is so fregtively cold in here and why is management unresponsive. I spoke to management and was told that a single waitress requested it Because she claims she has asmaha. So, how about the costermer who feel discomfort. The respond was the comfort of our employees is the priority. I reminded the supervisor that we pay the bills and the respond was not impressed. read more

My husband was finished eating before I received my burger. The chicken Caesar salad had two 1 inch squares of chicken! The sweet and honey bbq wings were very spicy and dry. My burger was wrong. I could not get ketchup, the waitress never came back until we were done eating. read more

I read others review of service there, I've only eaten inside this one twice and both times were NFL playoff game times and the service I received was always satisfactory and our food always arrived on time. Having lived in many cities in the US where Buffalo Wild Wings are jam packed, this one is usually not overly busy. Why is that? It's not because the wings or sauces suck. The three best places for wings in this area were Chicken Coop ( burned down) Quaker Steak ( forced to move by landlord) and Hurricane Grill In steamtown (mall died). Then they bring in Buffalo Wild Wings at another crappy mall and people in this area don't like it because it tastes good People in this area like soggy, vinegar soaked, Luke warm, nasty wings from these crappy old forge style pizza places and swear by places like Kelly's and Nina's which all suck. Food in Scranton is pretty much all disgusting and these people love it to have something to be proud of. Buffalo Wild Wings is the only place I've tried up here where the wings aren't disgustingly soggy. I don't mean by sauce either, they are soggy like someone boils them or broils them. Absolute garbage. It'll be a shame to see this place leave on the account all the people in this area who eat cardboard pizza with ketchup and American cheese on it. read more

The worst Buffalo Wild Wings ever. There was no sauce on my my bites and my lemon pepper bites had no seasoning on them just a few crumbs at the bottom of the box read more

Slower than slow. Apathetic is the best word that describes this place. That about sums it up.

the best Mac n cheese I've ever had in my entire 20 years of living

I went to place , it was absolutely terrible service, food was alright but overall it was not a great experience. My waitress said it was really busy but the tables next to us was literally empty. I didn't even get a real cup, I got a flimsy plastic one and I got a damn set of plastic silverware to go with it . Overall I wouldn't recommend this place to anyone! We also showed up at the start of the Villanova game and we still have not gotten our food yet until the second half of the game was nearly over. My child was starving waiting for almost have an hour just for a waitress to come to our table. We had to walk over to apple bees and got a way better meal and service 10 out of 10 would not recommend coming to this shitwhole. Lastly the food was so damn expensive like do they think everyone that goes there is a millionaire like god damn. Lower the damn prices and maybe you'll get more customers but even if they lowered the prices I still wouldn't go because of the shitty service. The food was also as cold as the damn ice in my drink. In conclusion this place needs way more staff, better prices, and needs to be lest problematic to their customers and TO DO THEIR DAMN JOB!! read more

Buffalo Wild Wings - Chicken Wings Near Me - Scranton, Pennsylvania

First of all it is SO Loud in here with the football game it's crazy. Really bad! The hostess was very rude I mean very!! I must say that our waitress is fantastic (Cassie) the wings were pretty good and the beer was very good. A fresh tap for sure. But the hostess and the volume was so horrendous that the experience sucked. It is a shame because we do love wings and beer. read more

Ok this was the first time every eating in a Buffalo wild wings and I have to say it was Not good at all I had the jerked chicken sandwich the seasoning of the chicken not too bad but the fact that they put a full size chicken breast on a slider bun just sucked I also had the wings because that is what they are known for I myself do not like there wings I'll stick to Andy Gavin's or Mickey Gannon's from now on and I must also add there Service not the best when you have to ask your server 3 times for another beer before she finally brings one 15 minutes later is not wright read more

If you have nothing better to do with your time than wait for your food and receive no customer service, then go to Buffalo Wild Wings! We placed an order at 7:21pm with a pick up time of 7:40pm. Guess when we received our food...8:35pm!!!! They didn't even start making our food until 8:05pm! No apology from the manager, no accommodation for our discomfort and wait, just employees avoiding the front door not wanting to speak with people who were waiting for their food. I did speak to the manager because I missed plans waiting for these dry chicken nuggets with sauce on them. He was just pissy face and offered me 20 free dry saucy nuggets. Now here's the kicker, those 20 free wings were ready in 5 minutes! So your telling me 10 wings and a chicken sandwich took you over an hour but 20 wings takes 5 minutes?! Get out of here! I'll buy frozen chicken nuggets and keep it moving... read more

Inconsistent. Order usually prepared incorrectly. Gave up on it. Ordered swimming in sauce and cooked extra crispy... neither happened. Often get broken bones and sauce is never the exact same flavor or heat. read more

Buffalo Wild Wings - Chicken Wings Near Me - Scranton, Pennsylvania

See all

I've been going here since they opened n it's been nothing but downhill anymore and I didn't even realize that was possible a few months ago but they outdid themselves with another terrible meal. I order food to go and they tell me 1:00 so I get there at 1 and then I stand for about 5 minutes trying to get someone's attention. Finally a girl comes over that I didn't even think was working cause she was sitting at a table with her friend walks over n goes "oh u have a mobile order?" And grabs it out the cabinet. I go out to my car and the food is so old. I don't understand this place at all nowadays and they actually get me so angry. How is my food rock solid when I'm eating it 5 minutes after it was supposed to get picked up? And the girls? Jus sitting having a chit chat while another woman and myself are left waiting with no one helping us? Unprofessional as you can get and I'm not sure I'll ever get food from them again. They also took away their special request button. Which if I'm paying 18 almost 19 dollars for wings, I should be able to get them crispy if I want or even all flats if I want to. Cause 19 dollars??? Better off going to wing stop they have juice nice fat wings 15 for 12$ or you could get the meal for about 15$. Ridiculous. Absolutely overhyped. Literally anywhere else in the area will be a better bet. read more

Buffalo Wild Wings - Dry 15 Traditional Wings - Chicken Wings Near Me - Scranton, Pennsylvania

I have been to this Buffalo Wild Wings a few times and every time was a good experience, it is conveniently in the Viewmont mall perfect for having a day out with shopping and good food! read more

Super unprofessional, no one picks up the phone and no one is at the reception desk. Hire more workers to keep up with orders.

We love the food here! Our only complaint is that the prices are a little steep, for this reason we don't go as often as we would like but the food is always fantastic! read more

Zero stars today. We asked for outdoor seating thst was perfect. We waited for our waitress she walked by us twice. There was only one other table being waited on. We got up and left after being ignored for 5 minutes. We would have waited if the waitress hadn't walked by us twice without saying a word. read more

This was my first (and last) trip to this restaurant. We waited for someone to seat us for 5 minutes...there was no hostess present and we had staff walk by us numerous times with out even a hello. We gave up on waiting and just left. I understand when people are busy but a "Hello, someone will be with you shortly" is not to much to ask for. I will take my money to a location that will at least acknowledge my presence. read more

I stopped back there last night and the waiter forgot our appetizers again. He was fast to tell the manager and she came rite over to appolagise and gave us our appetizers for free. It worked out ok. If it happens again I will refuse my food and walk out The cleanliness and the very kind staff were great and we always feel comfortable there. We had the dessert heat-dry rub and the Asian zing and the bbq wings and the surprise of the night was the special order maple syrup wings. They tasted like small pancakes with butter and syrup. Very unique, I would highly recommend these all these wings to anyone. Great job guys!!!!!!!XXXXXXXAAAA+++++++ read more

On Saturday July 11, 2020, my parents and I decided to switch from our local bar's wings and order from our nearby BWW instead this time(as the bar making the flavor I liked)and I know I've had and liked the sweet BBQ wings when visiting my nephews in Delaware. We ordered through the app for delivery. Dad ordered 10 traditional sweet BBQ but they came with very little sauce on them. Mom ordered the "Less than ultimate" nachos with no jalapeños but the nachos were very bland/wet and the topping, only chili and some sour cream, had little taste to it. Also the dish advertised 2-3 dips which were not delivered. I did order the sweet BBQ wings but decided to try the honey BBQ too. So, I ordered 10 traditional, splitting sweet BBQ and honey BBQ sauce. Well, I got 5 sweet BBQ traditional and 5 honey BBQ BONELESS??! Not sure if the order was rushed and not checked for accuracy before delivered or what? We might have to order elsewhere or go back to the local bar next time which is usually every other week. I understand there's a pandemic going on which is why delivery orders should be double checked or checked by managers because it's not not like you can tell the waitress that there's something wrong with the order when it's already on the home dinner table. read more

Just moved to the area. Worst bar service I have ever had in my life. She was so rude, talking about customers behind their back. Takes forever to get a drink. Cyan the bartender was the worst bartender I had in my life. Completely rude and constantly complaining how she hates her job. Will NEVER return there again. Completely unprofessional read more