We had the appetizer Nachos with Chicken on Sunday afternoon on Aug 25th... We ended up with severe food poisoning and both of us spent Monday at the porcelain throne dying. It was the only meal we'd shared so there was no doubt where it came from. We've been visiting many BWW's for years and they've all slid down in quality, cleanliness etc etc. We're done after this nightmare experience. read more

Shit service and it's ran by incompetent management. Had a 6 piece order and I had to wait 50 minutes after it was supposed to be ready. Do not go here plus I saw a cockroach by the kitchen so I threw away my food read more

I want to like this place. The last few times we decided to give it another try we have been disappointed. The most recent we left even before anyone even stopped by to take an order. Sitting for 25-30 minutes with no one coming to your table and being given an excuse that they are short staffed by an employee is ridiculous. When we have had a chance to eat here, food is okay but service is really terrible. I say don't waste your money here, there's a reason why neighboring restaurants are packed and this one is not. read more

Thank you so much to Monica and Sophia. The food was tasty and the service was amazing. I've been coming to Buffalo Wild Wings for many years, and while the food is usually alright, the service has definitely declined over the years. I've unfortunately noticed this at multiple locations. However, today we went in to the Tracy location and had the best experience! We went in and asked for outdoor seating, there was no server in that section at the time so the manager(Monica) took care of us herself. She was very accommodating to assist us and help us be comfortable with asking for outdoor seating. She made sure to clean the outdoor table and chairs, took our order, and shortly after another manager came in (Sophia). Both of them made sure we had all our items, enough drinks, and that everything was correct. We then had an issue with the card we were using, Sophia tried the card until the processing issue was resolved. Instead of being upset or inconsiderate, she made sure to get the card to process correctly. Even though we had created a few inconveniences for them, they never made us feel like we were being a problem rather they took care of everything while maintaining exceptional customer service and professionalism. We really appreciate the help from all the staff and management at the Tracy location cares about service and ensuring customer satisfaction. Thank you so much! read more

Service here sucks. We waited at least 20 mins for our food to come out. Considering the fact that it was a Saturday night and only about 8 tables occupied, 20 mins is a long time. When it did come out only one of our orders came out. I had to wait another 10 mins for my order. Terrible. My food was pretty good when I FINALLY got to eat it. I got the chicken tender hot dog with fries and some ranch. It was quite delicious. It's definitely carrying this rating. The place itself was clean and like I said, not too many people in there for a Saturday night. read more

consider this a 0 star review !!! first we placed our order got told by our waitress that they had ran out of ranch !!!! ITS BDUBS how do you run out of ranch ?!!!??!!?? then our waitress messed up our drinks, our food comes & our wings are cold, onion rings cold, fries cold !!! we continue eating our food cause we were famished, as were eating we see another waiter taking his table their food with RANCH !!!!! mind you they came after us ! save your money & go to wingstop instead wingstop never fails ! :) they don't ever run out of their house made ranch !!! read more

We came to Buffalo Wild Wings last Friday night. We got excellent service, manager checked on us multiple times. We ordered the large wings, it comes with 18 pieces, 2 kids mac n cheeses, & a burger to split. Burger was probably the best item of the bunch, and it was 6-7 out of 10. Wings the asian zing is an awesome sauce, wing quality is lacking though. When you come to wild wings you come to watch sports and drink brew and get some finger food if you're hungry, the food quality though is basic at best. Service was awesome though and that's why I'm giving it 4 stars. read more

Whoever is in charge on 5/9/24 around 11 AM should be checking food before sent out. I ordered Bird Dawgs through Doordash and got a strip that was half a bun size. Not worth my money. Do better. read more

Came in today around 3:30 pm and I kid you not I waited 40 min without getting approached or acknowledged which is absurd because when I arrived there was only 1 person in the bar and blonde old lady working at the bar. As the time went by ppl came into dine and sat themselves down and she came to give them menu and to take there orders and I was just wondering if I was invisible because not even a hey you've been helped or nothing while ppl just kept coming in and getting served by her. I'm a server myself so I understand sometimes it's busy and we can't be everywhere but I never seen any like this. Anyways after 40 min of waiting I decided to go to the front and ask if I can get served anywhere that just wanted to eat something real quick and be out. So I got seated and this were I was absolutely welcomed and served by this server named Alecia. Was so polite and attentive which I couldn't get earlier for who knows why. But thank you aleecia for your service you did a great job! read more

I should have known when the place was empty on a Saturday night while everything around this place was packed. The wings were bland with sauce plopped on. I ordered a fried chicken sandwich because of the photo on the menu. The chicken was a piece of butterflied breast with gristle on it. It was rubbery and stringy like it had been frozen for too long. The batter taste was terrible. The oil was old and smelly. I asked for extra sauce because the sandwhich was dry. Cheese wouldn't melt. I ended up picking it apart and eating maybe 1/3 of it. The fires had the same old oil taste. Hubby ordered a double burger and the patties looked like my toddler made them -thin and over cooked in grease. (Edges were crispy) How I know the food was bad though -it's 3 am and I'm in so much pain (liver and stomach) it woke me up! read more

Buffalo Wild Wings - Menu vs reality - Chicken Wings Near Me - Tracy, California

ASK FOR NIKO!!!! He remembered us from the last time we were there and stayed back to service us!! We had the game on and island reggae music to celebrate my husbands birthday with family!!! THANK YOU NIKO!!!! read more

Buffalo Wild Wings - Wings, tater tots, beer and a good time!!! - Chicken Wings Near Me - Tracy, California

Hours online say they close at 12am. So I came to this location on 6/16 to celebrate the Warriors championship only to be disappointed when I got there at 9:45pm when I saw a sign on the door saying "due to inconvenient circumstances, we will be closing at 10pm today". I figured "ok, they're short staffed, it happens". So I went to Applebee's down the street instead (and got good service there). So earlier today (6/19/22), I decided to give it another chance since the closing hours listed online is at 12am. Figured I can go out and have a drink and some wings. I show up at 8:45pm only to see the same sign at the door saying "due to inconvenient circumstances, we will be closing at 9pm today". Wack.... So I went to Applebee's again where the service was good and my business was appreciated it. Probably a blessing as I just read some of the previous reviews and they weren't that good. Sorry guys, but you had your chance on getting a new customer.... read more

Worst BWW location we have ever gone to, out of dozens. #1 visit, took 30min to be greeted, another 30min for our first drinks, and asking 2xs for water. They never asked for our 2nd drink during or after dinner and brought us the check instead. So we left early on our Date Night, real welcoming. #2 visit a few days ago: our waiter was munching fries and gossiping with his friends at their table, brought us the wrong food (spicy garlic was Buffalo wings and then when we got to correct ones finally they arrived swimming in sauce and taste much less garlicky than a month ago here, pretty much like Buffalo wings with a pinch of garlic powder). We asked 3xs for water for over an hour, finally asked a different waitress that got us 1 of the 2 in 5min. Our 2nd water arrived with our check after 1hr 45min at this dump. They were out of most liquors and beers. We had to ask for napkins twice, for plates, for drinks. 100% 'I don't want to be here and I don't care' mentality. The table behind us faired similarly buying 30 wings and he tried to walk away with no plates or napkins for them either. #3 was last night, 1/2 off wings and we called ahead to make sure the patio was open, it was dog friendly, and we popped inside to tell a waitress we were outside and ready to order. 40min later nobody ever came, not once. We stared them in their eyes through the glass doors so many times and they look then wander off. By then we were starving and most other places closed. This location is a joke, waste time and get terrible service if you even get any service at all. I see now why every time we go, day or night, weekend or weekday, they are never busy. read more

Horrible customer service! I waited 15 minutes never even got greeted! 10 different employees pass by and didn't even bother to ask if I been help! It wasn't even full! I went up to 2 employees and a manager told them worst! Customer service you guys have no courtesy no manners to at least acknowledge the customer! Never will I go there again Applebee's you get a 10! The moment I walk in some said hello! read more

Buffalo Wild Wings - Cheers to Applebee's - Chicken Wings Near Me - Tracy, California

Food is good. But seems as though they don't double check orders before sending them out or communication between staff is poor! This is the second time I've ordered for delivery and they've completely just not put the item/combo in the bag read more

Worst thing i have ever eat in my 30 years life. Selling this should be illegal. Service was good and pepsi. I can not give 0 star cause its not an option. You can consider this 1 star as 0. read more

Okay, this is the third time since Covid first started this year that I have been given celery with black mold on it and it is getting really frustrating. The first two times I thought okay, maybe they didn't notice, mistakes happen. But seriously, working in the food industry has basics and one of those basic fundamentals is looking at the food before sending it out to customers. It makes me nervous about the quality of the other food. Black mold is really hard to miss on GREEN celery. I was able to see it through the bag before I even took it out. Can someone look into quality checking the food, please? I love your food and don't want to stop coming here over celery. Otherwise, the lemon pepper boneless wings were good and so were the mozzarella cheese sticks. read more

This place I have no idea how it's still open , we waiting a hr for our food and the worse part we ain't one by one because they couldn't bring out everything out at once everyone's order came out separately 10mins apart , the fried pickles are $10.99 for like 8 pieces lol, they try to get you but sorry we don't have kids cup size so they charge your "kid" drink as a adult , we had had said would never come back but decided it's been 2 yrs let's give it another shoot yeah big mistake ! $95 for the smallest order we get so much more at chilis we shoulda just stuck to chilis ! read more

After a long day of travel, checking into hotel...BWW sounded like just the ticket. Walked in and no hostess...I waited between 5-10 minutes and flagged down a server. She said to just wait by the podium and wait. Obviously they are doing so well they do not need my business...that's why there are alternatives, so I got fancy and went across the street to Applebee's...Bourbon Street Steak here I come! read more

It happened again this is overall just so I don't even know what this point so first we waited like two hours for the food and then once me and my dad got our food my stepmom still didn't get her food after like an hour and we ordered fries with one of the meals we did not get those fries until later and when I mean later I mean later so we talk to the manager about this and honestly he was nice we got a discount we well some of our meals were took it off but it's just I don't understand but yeah that's it read more

Excellent service and the manager Jonathan was such a great vibe and attentive to everyone around, he definitely knows how to run a show. read more

Buffalo Wild Wings - Chicken Wings Near Me - Tracy, California

Food mediocre and super loud. Very very poor system on seating tables. No host so very confusing to where to stand of put your name on a wait list. When server have time to come to sit u. Look like a free for all. Good to come see a sports event. Other than that don't bother. No wonder people complain about waiting for a long time to be seated. I get the feeling that they don't care since people are willing to come to see a sports events on a big screen with other fans. read more

Known for Buffalo wings, drinks and big screen tv. I like coming here to watch NBAand NFL playoff games. Always an exciting atmosphere.

Came in to buffalo when there were 5 other tables, not busy at all. Got my classic chicken wrap 20 minutes before my partner's food was delivered. The wrap was full of only chicken and a little lettuce. I already finished my food by the time the other food arrived. All the servers were gone from the floor for 5 minutes. read more

I thought I'd give this place another chance and boy was I disappointed, food was not good, I love me some wings and these wings are not it they are way smaller than they use to be not to mention there's no meat on them. They have a good selection of draft beet but for some reason according to the server was coming out warm, no thanks I like my beer ice cold, our server was good but seemed to have too many tables, I ordered a pepsi 0 which seems to taste like root beer, so far is looking like 2 stars but the last straw was that I had about 4000 rewards points to redeem but of course there system isn't working how convenient. It's just not good your better off going to the Brentwood location, ambiance is mid so don't bother. read more

Completely awful food! I did not expect buffalo wings to be this downgraded. I'm disappointed that the wings I got were not covered in the sauce and were old and not fresh. read more

Buffalo Wild Wings - Barely any sauce, fry and old wings - Chicken Wings Near Me - Tracy, California

We had a great experience here... family & I came here for lunch yesterday & we were satisfied with our waiter, Dre. She was friendly and attentive. Our food was great.. it came pretty quickly :) The staff were friendly too when my husband realized he left his wallet at our table.. we called, got his number & within minutes he got a called that they found it. Thank you Tracy BWW! Thank you for your honesty. read more

I gave this place 4 tries. Always put light sauce im not sure why and food is always LATE!! Yesterday, I even order thru app for pick up 2 hours in advance and food wasn't even ready and then when I got the food it was cold!!! No one apologized. Poor service!!! People are lazy here. read more

It was ok. I had the new chicken sandwich and it was ok. The TVs to watch sports was amazing. They were showing all the NFL games, which was good. It was not even crowded, and we had to wait for 10 minutes, I don't understand that. There were a lot of seats and table available. The hostess was not friendly at all. Our waitress was just ok. She came around once to check on us. I'll pass next time, buffalo wings is suggested. read more

Buffalo Wild Wings - Challenge accepted - Chicken Wings Near Me - Tracy, California

Ok service but drinks took to long to be made. I saw the employees hanging out at the bar drinking during their shift.

Everything was good when we showed up , and the food was great. Custer service on the other hand could've been better. Our server was Daisa and her service was very mid and only got worse as our meal went on. She had an attitude with us after we asked for our check nicely after waiting awhile, and then continued to lag as I watched her talk to her coworkers for 5 mins. Very good meal, but it was ruined by the server. read more

I get they have no clue as servers go , but come on no clean silverware and then we got the wrong boneless wings first ? Then my burger was so well done I rather eat my shoe. So this place really needs help in every category . Why is it so hard to dine out anymore?my recommendation is not to go there. read more

Service is always spot on ! Food is always tasty , the ambiance is nice! There is always music playing or sports games on.

First time at this restaurant and I wished I woulda read the reviews before going in. Sunday night dinner time, we were seated right away but that's where our 1 star experience began. It took long to get a waiter to greet us and take our order (granted the restaurant was less than half occupied) the waiter like most typical low paid service employees was totally incompetent and didn't know anything about the food he served, whatever right ? I got the 10 wing for $17.99 fries were $5 and the carrots/celery was $2. The food came out 15min later but the wings/fries were lukewarm close to cold, no napkins no forks nothing, I had to ask for everything from the hostess who of course was on her phone the whole time. I paid I left and felt that wingstop woulda been a dream compared to this nasty place. Lesson learned never again. read more

Buffalo Wild Wings - What is this - Chicken Wings Near Me - Tracy, California

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I give 3 stars because I've had a great experience here before and never had a problem until now. My partner and I walk in and we see 2 employees by the entrance door jusy chitchatting and we were confused wether we had to wait to sit at a table or we can just pick so we asked a nice young lady that was at the desk and she told us we had to wait to be seated. She then calls over one of the girls that was chitchatting and tells her to get us a table and she immediately rolled her eyes at us and had an attitude, my boyfriend kindly asked her if we could sit in the bar area and she just throws her hands up in the air and walks off to another table without saying anything, we sat there for about 25 mins with no menu until we stopped one of the waitress and asked her if we can have a menu so she told the girl and she comes back asking us to be patient with her. We ordered 6 wings each with a side of fries for both orders and after 30 mins we just got 1 of the fries and we still had to wait a long time for the rest of the food mind you they never brought it all together then they brought one order of the wings, then the other order of fries and we still waited a bit for the last order of wings. The staff is always usually nice but I don't know what happened that day. read more

Waited more than 10 minutes and multiple workers walked by for them to tell me the dinning room is closed . I get why this place is closing . Bad service read more

Doesn't deserve one star. This place is dirty, bathrooms are gross. The barstools are torn and the food is terrible. Once BJ's. Opens next door, bye bye dirty ass Buffalo Wild Wings! read more

This location is so unorganized. I've beeen here 2twice in 7 months and both times were horrible experiences the first Time they forgot my food completely but my friends got there orders so I left without eating. The second time I come in it's completely dirty so I'm assuming thee understaffed. We'll no one seats me then I get seated and after about 7minutes a server says who seated you here ? I said do you want us to move somewhere else . She said ughuh no then said let me find your server well we waited again for 13 minute nothing no menus nothing so I again walked out and went to thee Buffalo in Modesto. We're we were seated at the bar but hey oh well we didn't mind but we actually got served . So please don't go to Tracy horrible service and wouldn't know about the food never had it at this location worst experience read more

10 minutes is not the same as an hour wait. If you're busy, that's fine. But be honest with your customers. I would not wait for 1 hour for 6 wings when there is a Sonic across the street. I understand the restrictions your under but that is no excuse to have customers pay and then be lied to multiple times on how much longer their wait is. I after an hour I had to get a refund because they lost my order. read more

0/10 Absolutely terrible experience. it took over 45 minutes just to get drinks, not to mention 1 of the guests ended up having 3 before 1 of other guests even got 1. it was over another hour to get food. we were missing an entire meal at this point, which never came! the bathrooms were nasty and dirty! service was terrible. do not recommend. read more

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