I seem to always got to a BWW during the day for lunch because I'm nearby. I never go to BWW during a sporting event. This experience was like my other experiences: It was great. I don't have the issues other have. It's like I'm in a different world. I also get the same thing every time: buffalo chicken wrap and tator tots. I guess how do you mess that up? The place was not real busy. Waitstaff was pretty attentive. Overall time was good for lunch. The place looks similar to other BWWs. Parking lot is huge. read more

Buffalo Wild Wings - Buffalo chicken wrap and tots - American Near Me - Waukegan, Illinois

Came to BWW for lunch. Start off with a wild herd beer they have on special ($4) for a tall glass. I ordered Beer Cheese Cheesesteak. I believe it's new to the menu. The streak was hot a flavorful. Bread was nicely toasted . The bread didn't get all soggy. The beer cheese gave it a nice kick but not over powering . When you think of BWW you think of chicken but this cheesesteak was definitely a surprise. They also offer a chicken cheesesteak version. BWW has lunch specials Monday-Friday, I believe the range is from $11-$15. You can choose wings, burgers, wraps, etc . Comes with fries and soft drink. The service was amazing. If you love watching sports BWW is the place to be. They have over 10 tv's in the bar area. They offer plenty of free parking . read more

Buffalo Wild Wings - American Near Me - Waukegan, Illinois

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Ordered and paid an extra $1 for all flats didn't receive all flats. Unable to drive all the way back to store for a swap out very disappointed I had it delivered by someone so they didn't want to open it but overall the wings were also very cold, their sauces are good though. read more

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Try serving the complete order. Maybe include the sides and sauces. Worst bww in the country. Incompetent staff and management.

Buffalo Wild Wings has taken a tumble. Once upon a time this place was the go to place and always packed. The bar and all the tvs makes this a great spot to catch a sports game and hang out with friends. A few friends and I went for dinner and we should have known to turn right back around when it was basically empty on a game night. We were sat right away in a booth and that was the best service we got all night for it not being busy. Our waitress eventually took our order and I don't know what went wrong with communication but 2/3 of us got something wrong with our orders. Once that was taken care of amd we go to Eat, the food was disappointing. Brisket Tots-Brisket was super dry and chewy and bit enough on there to say that was the main thing. I'll admit the tots were perfectly crisped, but the brisket had me upset from the start. Chicken Wrap- I ordered the new general tso flavor. I could barely taste it on my chicken in my wrap and I asked for no tomatoes but it came with them still in. The wrap has gone down in size from the last time I have been there. The chicken inside tasted burnt and I couldn't get through it. Fries-Nothing special I should have gotten more tots. Just overall didn't enjoy my time and for the amount of money you spend there that's a shame. I'll cross this off my list for awhile. read more

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Should've looked at the rating beforehand. 1. No host to seat customers and wait staff ignored the front area until a long line was clearly visible. 2. Our waiter came to our table twice. 3. I had to walk to the bar to get my drink 4. I had to get my own silverware 5. I literally walked into the kitchen to get condiments Manager on site? I looked and no one was to be found. If I were young, this is the perfect place to dine/dash. ZERO attention from ANYONE!! Glad I don't live in this area. read more

The cheese stake sandwich was delicious and the wings were well cooked and covered in sauce. The service was good and it wasn't too busy it was an overall pleasant meal. read more

Buffalo Wild Wings - Cheese steak sandwich - American Near Me - Waukegan, Illinois

Absolutely garbage of workers! The worst! Always forget orders always something missing and never double check to make sure we get everything that we order!! Manager doesn't even train these mediocre workers!! read more

This is the side of carrots and celery.... Pls- yuck. Also my friend ordered boneless and got the wrong order as well as the wrong beer. 2/10 because the traditional was kinda fire. read more

Buffalo Wild Wings - American Near Me - Waukegan, Illinois

My girl and I entered the premises around 11:40. Seemed pretty busy and active. I understand the lateness of my arrival, however, we were denied service because the kitchen had "closed early". We witnessed individuals coming in and ordering food to go.. I realized that they didn't want to serve us so we accepted the conditions. Keep in mind, I'm part of the service industry and neglecting service specially to customers/guests is definitely not a great impression as a running business. If ordering food to go was an option given I would have happily accepted since it would have been an attempt to keep a sale. Nonetheless, pretty disappointed of the whole experience and as regulars it hurts to see how much they care (We were laughed at by employees on the process of walking out). read more

disrespectful to military personnel due to the training and being under staffed. they came late with our food and they never checked up on us. read more

I placed an online order at 10. It said it would be ready at 10:20, I go in, the guy tells me it will be a few minutes only to find out my order did not go through. I ended up needing to show him and place my order verbally only to wait 20 more minutes for our food to be made. We get back to the hotel and the side salad, which you pay extra for was missing the dressing. The Buffalo chicken wrap I ordered had very little trace of chicken, it was more of a cheese and Mayo wrap. Every other person who came in at the same time as me ran into the same problem of them not having the order. No accommodations were made for making me wait double, let alone they didn't even give me a decent meal. Do better.... read more

Buffalo Wild Wings - Buffalo chicken wrap - American Near Me - Waukegan, Illinois

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Just don't even bother. It's not what it used to be. Customer service sucks, food is cold and the wings are all breading and sauce, no meat. Took 45-55 mins to get two kids meals, and two lunch specials. The food was cold. Waitress was very inattentive. Lousy. read more

First of all the bartender said to us that he is not a bartender his name is Baylee or something like that took forever to make a drink I ordered a beer ten minutes later the beer was flat my friend ordered a martini we had to wait 30 mins for the awful martini and he said this is what it's is maybe cause he saw us like too Hispanic or Asian even when we ordered something he was trying to find something else to to avoid to care about us shame on him read more

The house is dimly wet, and romantic... A little much for a sports joint, but I enjoyed the service and the friendly employees here. A family, friendly restaurant in the fountain valley area. My delivery pick up went smoothly. I didn't use the men's room... But I'm rather fond of the televisions being there, I'm gonna have it Sportman. read more

First and last time here. The food was so bland looking no color on it, EVERYTHING was just a beige color on the tray. My daughter's nuggets were EXTREMELY dry and looked like it was cooked and just sat there, her fries were cold, the cheese curds were so salty! We asked to have her meal changed because of the dry old nuggets. We got Mac and cheese instead and that wasn't better at all. It looked like it was most likely left overs that needed to get finished. My daughter took one bite and was disgusted by it and we tried it as well and it was pretty gross. Our server seemed in a rush all around the room and pretty much forgot about us. We didn't get offered any drink refills either, so after DRY SALTY GREASY food we left with dry mouths thanks to no refills. Ambiance wasn't too bad, it wasn't loud. read more

They brought the wrong food out twice, then the wrong drinks. It has gone down hill over the years. Just put it out of its misery and just shut the place down. My wife likes the wings but there is nothing good about this place. It's empty, rarely cleaned, and obviously issues in getting the right food out. Hoping it's the last time I have to go! read more

Our food took 30 minutes to arrive, and unfortunately, it didn't meet our expectations. Everything we ordered was served cold, and the wings were especially disappointing--dry and tough, with a texture reminiscent of jerky. I'm not particularly sure whats going on with the server but it seems like that she's been messing up her tables. I would not recommend this location. read more

Bad service I talked to the manager Sam or Samantha she told me she will take care of my order the place was almost empty 3 tables around 12 people total 25 minutes she brought my order wings so cold the worst experience in this place a restaurant can't be running by teenagers. read more

Day Time UFC live event Available at no charge on a college football Saturday. Summer at the bar didn't hesitate to take my drink order and take care of me upon arrival. She continued to hustle making sure everyone was happy and kept the area tidy. The wings were awesome as all the BDubs I've been to in other states. And honestly I'm mad I let the yelp reviews from Karen's keep me from coming here sooner. Keep in mind people are still short staffed so if there isn't a hostess have a seat and make your presence know and you will be very well taken care of. Will come again! Thank you staff. read more

Buffalo Wild Wings - American Near Me - Waukegan, Illinois

I ordered the grilled chicken breast sandwich, not only was it only 1.5 oz. Just the chicken, but it was so tuff that I couldn't even eat it. I wouldn't recommend them at all!!!! read more

Buffalo Wild Wings - Grilled chicken breast sandwich - American Near Me - Waukegan, Illinois

I had picked up some medication that needed to be refrigerated and Margarita was so accommodating and help place it in their fridge. The food and service was great. I am so appreciative of Margarita and the outstanding customer service read more

Food and service was great! We got the chips and queso for an appetizer and it was more than enough and tasty!

This place is pathetic. Walked in here on a Saturday night by myself to grab a beer and order some food to-go from the bar. The hostess followed me to the bar and told me i could not sit there because they were too busy (see picture below). I asked to speak with the manager, Aaron, who confirmed they were too busy. I would say they were at maybe 30% capacity on a Saturday night. Get it together Aaron. When your folks are busy you are supposed to step in and help them. Do better. read more

Buffalo Wild Wings - Too busy to seat me by myself. - American Near Me - Waukegan, Illinois

Food was perfect, beer was ice cold and Dajah my servers was super attentive. This is great go to if your staying in hotel at Fountain Square or need a night away from cooking at home. read more

Worst. Place. Ever. I can't comment on the food because we never. Got. Any. Service. Never again will we visit this place. Ever. Ever. Manager watched everything and just stood there with his fingers up his nose. Management has tried to contact me, I have ZERO interest in anything from BWW. I wouldn't even accept free wings for a year if it was offered to me. read more

Y'all got the best dehydrated moldy celery and carrots. I been to a lot of BDubs restaurants but y'all, this really does it for me. These have probably been sitting in your carry out fridge since before the covid lockdown read more

Buffalo Wild Wings - a bag of carrots and celery - American Near Me - Waukegan, Illinois

The food was good. It is the ONLY thing that saved this review. The service was absolutely horrible. Our waiter could have cared less. He literally brought out one thing at a time. Forgot to put in our appetizer and when we all had our food and asked him not to bring it. He said are you sure? Of course we don't want an appetizer when we have our meals. Just sad because we usually enjoy it and we're having one last meal with our sailor before taking him back to base. read more

This place is a bit rough. We had a terrible first impression, but as the night went on, it got better The food is decent The waiters seemed to hate working there The store hours aren't updated online read more

Not much to say. For some reason, I have a vision of BWW being much better in the past. Either I romanticize something that never was, or they actually were. For the name being BWW, the wings are not outstanding. They are mediocre at best. Generally I would go to a mom and pop type of wing restuarant. However, I received a gift card so I was obligated. When you add in the fact that you can't even sit down, or watch a game. Its only take out. So that opens the door for far more criticism. Perhaps my memory of better taste, is tied into the memory of fun times. Going to BWW with friends, watching a game, and eating. Without the aspect of sitting down with entertainment, BWW is a past time. It is rare that I don't finish my plate. I was unable to finish my wings from BWW. The garlic parm wings were overly greasy. The honey bbq were actually fairly decent. The "pizza" flavor, tasted nothing like pizza. Overall the wings were a bit soft, and overly layered with the sauces. The fries were decent i must admit. The staff were friendly, and polite. read more

Buffalo Wild Wings - American Near Me - Waukegan, Illinois

By far the worse experience ever...The waitress totally forgot about us after we received our appetizers and we has to stop her to get refill on water....then when we finally ordered she stated they was literally everything except wings and water very sad.Then when we requested the dessert the dessert nachos she brings out a small cup and I stage that it used to be shareable and she stated it has always been that size at that point I'm ready to go because it's four kids sitting there and they bring out a small cup of ice cream for one child. The picture listed on top is what we received the bottom picture is what we thought we was ordering. read more

Buffalo Wild Wings - Desert nachos from Buffalo Wild Wings - American Near Me - Waukegan, Illinois

Their wings tasted like they took the left overs from the table behind us and then warmed them up in the microwave.

Wish I could give 0 stars for providing the wrong order. B-dubs is every now and then my go to (tuesday and thursday promos) at either the Gurnee or Vernon Hills location. I just spoke with their manager, Erin/Aaron (male) after being hung up "disconnected" by one of their employees even though she said she would redirect me to the manager regarding my order. Yeah B-DUBS is a sports bar, fast food pickup, whatever, etc. But you want this location or their brand in general treating their customers like this? Great thing I live 5 min driving distance from them, also literally the only convenient thing. Otherwise I'd happily go back to Gurnee or Vernon Hills where they check the food in front of you (yeah it's my order, to naysayers who think that i should've checked my own food before leaving). But after a concern like this, I won't be going back to them. Their manager, however, was great enough to have them make me another of the correct order of honey bbq. This will be the last time I go. read more

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My husband and I ordered our food to-go online. Small order of boneless medium, medium order of boneless honey BBQ, and a basket of fries with queso cheese and bacon. Service was quick, I selected a 6:30pm pick up and got there 2-3 minutes after. It wasn't busy at all for a Friday evening. So in my mind I expected the food to be nice and hot when I opened the containers... NOPE. The food was super soggy and room temp, the "basket" of fries we ordered were not a "basket"; it was filled half way, and the ranch containers that we pay .60 cents each for were less than half filled (I know, first world problems, but still). I have never been so disappointed with BWW ever. So with that said, it seemed that they may have cooked the food too far in advance, half-assed the ranch and the saddest "basket" of fries I've ever had. Update 7/9/2018 Idk why I keep coming back to this place. I ordered "roasted" garlic mushrooms that were still raw. I'm feeling nauseous already read more

I should have read reviews prior to ordering. Food was hot when arrived however, the order was to come with one side of carrots and dipping sauce and none were given. Hosts and Servers are to put together the Togo orders and make sure every item is accounted for. First and last time ordering delivery from here. I paid $35 for medium size wings (roughly 10) and a mac and cheese buffalo. Mac was eh. Wings never disappoint but seriously overpriced. Poor delivery service as well. He should have checked his order before leaving the restaurant. read more

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The food is ok but not worth the price. The service would be decent if the place had the staffing for its size. They have a tendency to get at least 1 order out of your parties wrong and because they are too big for their staffing you have to hunt down a server for refills or the bill. The open concept would work if they put anything to dappen some of the sound. If you want service sit at the bar but if you're going with friends or family probably choose to take out or somewhere better. read more

This is the worst place I have ever been to eat. Walked in and the service was horrible. Everything was wet and dirty. We got sat at a dirty table, and when we POLITELY asked if they could give us a rag to clean it off, the girl rolled her eyes and walked away. I ordered a water and there was a dead fly in it. Our server was horrible. She clearly has no idea what she is doing. I will never come back. Truly disgusting. If I could give this place -20 stars I would. read more

Buffalo Wild Wings - Fly in my water I ordered - American Near Me - Waukegan, Illinois

They never get orders right and have very unprofessional customer service. I had to go there twice after picking up an oder that was missing all sauces. I went there again --after I told him I was picking up the sauces (I had called already), the guy at the register just went inside the kitchen while I stood there staring at a brown paper bag with my name on it on the other side of the counter. I had to grab it myself and walked out of there. If you order online, make sure your bag has everything you ordered before you leave. read more

Terrible service. Burnt too crispy wings, extremely over cooked. I ordered Asian zing traditional and I am not joking when I say that half literally had only drops of sauce. I'm not sure if the person making them was in a rush but still. It's not right they couldn't put sauce on all of them and the ones that did had very minimal. I am super disappointed with this location. And due to this experience I won't every buy Buffalo Wild Wings from any location again. read more

As soon as we arrived my table got placed in the dining area in which the whole floor was so dirty,tables weren't wiped down, and many tables near us needed busing (never got cleaned off as we sat there the whole time). We ended up moving our table to a less dirty area near the front window in which We had to ask somebody to wipe down the table because the dining area was not cleaned probably for hours. I don't know if this location was short staffed last night, however I was shocked when I seen how dirty it was. The food was good but this location gave me an unsanitary vibe especially when they gave my table our drinks and my sister in law had a piece of food on the outside of her cup.. read more

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