I love this place! Good food, good environment and good people. Lots of their staff is very well trained but I highly recommend Vinson Sack! He was very knowledgeable and he talked to us which I liked. Very personable and that is always a good quality! Overall I would definitely recommend this place to a friend and I would for sure recommend Vinson as your waiter. read more

Worst wings and service ever !!!!! Wingstop.s much much better or even frozen wings from Walmart are much better !!!! Never again

Our visit to Buffalo Wing Factory was amazing not only because the wings are DELICIOUS but because the staff is unbelievably friendly and accommodating. Alex was by far the best waiter we have had in all of our visits. He made multiple suggestions which were all delicious. Make sure you ask for him when you go!!! read more

This is our 3rd time here ever and we have decided that we will visit at least once a week from on!! Our waiter Alex is the best waiter I think I've ever had since we've been down here in Virginia!! Definitely ask for him if you're in the area!! GO YANKEES!!!! read more

We are usually here every Friday night. My husband likes the fish fry Friday dinner special and I get the hot wings. The hot sauce is addicting. The food is predictable and the service can be hit or miss but we are usually not disappointed. read more

Great sauce flavors and great service especially for a big group of people. They have a whole side just for team parties etc. I love the sweet flamin jerk and the suicide ranch wings!! read more

a couple of weeks ago I came here with one of my daughters softball teams on a sunday night and was blown away by the service i received, for those of you who have never been to the Buffalo Wing Factory in Ashburn there are two sides to the restaurant one with big tables probably 10 or so and the other side has smaller tables. so me my daughter and about 20 other players and parents from the softball team sat on the big side. We had one server and he took the whole party by himself he got all of our drinks right away and separated us by number very organized. Then he proceeded to take all of our orders about 15 to 20 mins later all the orders started coming out one by one and none of them were wrong. He did a fantastic job and i love how he interacted with such a big party. Not to mention he had a couple more tables on the big side as well that looked very taken care of as well. The Food- for an appetizer my daughter and i split the loaded fires they were terrific although they cold of had a little more cheese,The wings were a little small but they had a crazy number of sauces to choose from, my daughter got a bacon cheeseburger so naturally i ate half of it, and it was a very good burger. overall i have nothing but good things to say about the place Crazy good service great food and a really cool environment. I will defiantly be eating here again and i recommend it to all. read more

Friendly staff but the wings look like they came from dwarf chickens. When you have "wings" in the name of your business you should have the best and do it the best. Save your money and go to bw3's for the same size wing for less money. read more

I was there for a fantasy football drafting party and the service that we received was the best I've ever seen. There were about 15 of us, and our waiter Elijah never let our drinks get empty. We also were treated so well by the owners as well, with a visit from them personally. It was a great experience and oh yeah. The wings? Amazing. I highly recommend this place...and their delicious variety of flavors for the wings and beers! read more

Do you like good food, sports, amazing service, and even better beer? Go no further! Buffalo Wing Factory is a go-to all over NOVA with 4 convenient locations no matter where you are. You can come here with your boys/girls, you can come with your FAMILY, your sports teams, anyone! This place is geared for a family friendly, beer drinking, sports loving place you can chill. Tons of games for the kids. Televisions everywhere for any sport that's on (just ask if yours isn't on they'll change it). The bartenders are friendly, fast and will take care of you just right. The wait staff are fast & knowledgable. All the management in the locations are hard working, friendly and go above and beyond to give you an amazing experience. I will come here time and time again for the rest of my days. Do yourself a favor and become a regular here. Great food, great service, great management, great experience! Thank you Belal for running a company that we all know and have loved since childhood. read more

I love the family feel to this place, but i had ordered "Bites"and they were mild but for me they were spicy and this is coming from the girl who ate a dare devil at Taco Bell. While my Father had ordered wings supposedly "hot" we're less spicy then my meal. read more

Byfar this is the is one of the best restaurants I have ever came upon, sometimes it can be a bit noisy because of football, but it still is a great place to go and if you're reading this review make sure to leave a review on Zinga, Taco Bell, Cheeburger Cheeburger, and subway. read more

Great place for wings, beer and to watch any games! Go for their thursday night - all you can eat wings - great selection of wings that will fulfill every appetitie. However, thurs night does get busy with high schoolers though! I will go there any day I can to relax and catch with with friends. read more

Khrissy was our server during the "Relay For Life" event and she was amazing. Food was fantastic and management was attentive. Really great experience! read more

Lousy service, bad attitudes and awful feel...average food. Don't think they can escape their legacy. And now that there are other wing choices around, why bother with this place again? read more

Just had dinner here. The service is okay and there are plenty of screens to satisfy the sports fans. But the food took forever and most discouraging of all, I kept on seeing these ants crawling across the table. So I killed one and the another one appears. I stopped counting after the fifth one. read more

Trevor was our waiter and we had an outstanding experience!! Great food, great atmosphere, and great service!! Thanks!

I love the sauce options, some definitely have great flavor. However the chicken wings have little to no meet and are way over fried. Very disappointed having read some of the reviews. Wings are a very personal preference. If you like meet on your wings, then this is the absolute last place you should try. We also tried the boneless and they were better, but just not very good bone in wings at all. read more

Great People! Great Staff! Friendly atmosphere! Can't go wrong with a Redskin Bar that serves fabulous wings with numerous choices of flavors. read more

Customer Service sucks at the bar. Wings & Beer are good. Waited 15 mins to get second round of beer. When asked the bartender for the 4th time he says "I Heard You". Really man!!! read more

Our wings were dried out and the sauces were mediocre. We tried five of them and the best was the hot, which was decent. The mango habanero was so bad. Service was slow, but at least they were nice. Menus were dirty and sticky. Had to ask for water four times. Had to fight through a poorly laid out bar area to access the bathroom. My husband is on crutches and couldn't get past the center bar top area to get to the toilet---ever heard of handicap accessibility? Luckily his is only temporary, but I feel bad for anyone who is permanently disabled visiting this place. Horribly laid out restaurant. Who sticks a bad on the side in a cramped area blocking the bathrooms? No changing tables either. I had to change my son on the d@mn sink. Redeeming factor is the politeness of the staff. read more

Great wings! I feel like I'm home in Buffalo again. Best wings in Virginia. Service is always good. I'll be back!

Food was edible, but the service or lack there of was very bad. They were busy but had lots of staff on hand but TOTALLY unorganized!! First and last time at this restaurant. read more

All you can eat wings. You would think that if they do this every Thursday they would prepare for the rush. Going on 45 minutes wait and was just told its going to be a few more. Didn't like this place to begin with. No I'm hungry and disappointed. Last trip here. read more

Been here a few times. Personally I think they have better wings than Buffalo Wild Wings, especially their boneless wings. Their non-wing menu items are better than BWW too. Prices are reasonable, and is kid friendly (not sure how the crowds get later at night though). They are also excellent for carry out. read more

This restaurant gets 3 stars from me because the waitstaff is fantastic. These kids (gotta tell ya, they're all late teens - early 20s) know how to hustle & they're super-friendly. The whole staff pitches in with all the tables so you don't get any of this "Sorry, you're not on my station" stuff that just drives moms nuts. The food is eh. I'm not a wings person but my husband & son are (big time). They get the garlic wings every time & love them. You can't talk to them while they're eating these wings; they won't pay you any attention. They've changed the pizza (it used to have about an inch [no exaggeration] of cheese on it & a slick of grease) & it didn't get better, it's just different. It seems like it's barely-baked frozen restaurant-distributor pizza. We got 2 large pizzas for the big gang of kids we had (1 veggie pizza, 1 pepperoni). The pizzas were barely warm. Just blah pizza with rather chalky thick end crusts which nobody ate, ranch dressing or not. The 2 youngest kids at the table - a 6-year-old girl & an 8-year-old boy - didn't even finish one small slice of pepperoni pizza each. Our waiter wasn't the smiley-est we've ever had at Wing (that's what we call this neighborhood restaurant) but he really hustled for us & kept the silos o' soda (otherwise known as really big clear plastic glasses) filled. The kids menu isn't as low-priced as it used to be (kids used to eat for $1.99 on Wednesday nights [we called it Wing Night & went every week]) but the curly fries are a hit with the young'uns (& sneaky moms). The chicken fingers are absolutely huge & really yummy (not breaded but dredged in flour & spices & fried to a deep mahogany). One finger feeds a kid & the kid's order of chicken fingers has 2 pieces of chicken. BTW I don't drink alcohol (neither does the other mom I was with this night), & I'm sick of the over-the-top, bow-to-the-Budweiser-gods decor at sports bars like this one. That said, I love MLB, NFL & college sports, so I adore the big-screen ESPN & NFL Network. The bill for 2 adults, 2 teenagers, the 2 kids mentioned above along with an 11-year-old girl was $80 before tip. I thought that was high considering the not-particularly-good pizzas. But our waiter earned his 20%. read more

been sitting here for 30 minutes and no beer or wings yet. why the place empty though huh? shouldnt be this hard for a boy to get a tasty ipa when its empty. where my wings at?! read more

Bought 2 orders of wings one pepper parmesian and the other buffalo bites..totally disappointed...quality poor, wings overcooked..

Service was great, and the food was perfect. All the wing sauces I've tried so far are phenomenal, and I can't wait to try more of their new menu items. No complaints here! read more

We just love the Buffalo Wing Factory and it has been our little "spot" since we moved to Ashburn almost two years ago. LOVE the sauces, they have a very young staff, but the bartenders are very friendly and always make us feel welcome as well as management. They have NFL ticket and great beer deals on sundays!!! read more

A while back ago, we had a great waitress named chrissy or krissy not sure on the spelling . And that one occasion we went she was amazing and was planning to move, we went back today, and she was our server and to our surprise ended up not moving which we were VERY happy about. She is HANDS DOWN the BEST server I have ever encountered I'm my whole entire life. She is amazing, multi tasks well, even if she has a lot of tables and is busy, always makes sure we have drinks and napkins, and ANYTHING else we need. And on top of that she has an amazing friendly outgoing personality, and always seems happy to be there and to serve her tables. When we tip it is a direct reflection of the service we receive, and she always goes above and beyond our expectations, so we go above and beyond what the expected tip is. I HIGHLY reccomend that anyone going to the wing factory to request her as your server, you won't regret it. read more

We've not come across a more professional, yet unassuming, attentive bartender than Jared at Buffalo Wing Factory in Ashburn. He makes you feel comfortable and at home. He gets to know his customers and treats you like family. We have never been disappointed....and the sports bar atmosphere and food contribute to a great experience. read more

I love Buffalo Wing Factory already but the general manager, Josh made me love it even more! I called and asked if they deliver, Josh informed me that usually they only deliver for catering or a party. I told him it was just me and my family and he said he would do it for us. We really didn't feel like going anywhere so if he hadn't delivered it we probably would've gone somewhere else (which is fine if they don't offer delivery) but Josh went above and beyond being polite, helpful, and he went the extra mile for us. Thanks so much Josh!! read more

Ashley is an incredible server. She's my favorite at this restaurant! I love the pizza here it's the best pizza to get! But anyways, Ashley was an incredible server she was so kind and compassionate and helped out very much! I love coming to this restaurant because of Ashley! read more

Brought my family out to enjoy a family dinner. We have had the wing before and I'm usually happy with them, but on this particular visit, we had ordered 30 wings...10 New Orleans, 10 spicy garlic, 10 spicy ranch. The only one that had any flavor was the spicy ranch. the others tasted like a buttery mess...no seasoning or sauce. We also ordered mild wings for my daughter and she didn't eat them because they were too spicy. I don't know if they put the wrong wings in her basket, but even my wife thought they were hot...not exactly what you want ordered for a 4 year old. I work in the business, so I don't like to send things back...I know I don't like when others send things back because I always want to get it right the first time. Also, the service lacked personality. I'm not saying service was bad. Our server was attentive and kept my drink full...All I ask is for some personality. I usually enjoy the wings here but this particular visit just didn't live up to my expectation. read more

stopped by this location last weekend to join my team for a few celebratory beers and a quick lunch. i was a little late arriving to the outing, but the host staff was helpful in finding my group and our server met me as soon as I sat down to take my order. the wings here are great, especially the torrid zone. not to mention, they have a great selection of local craft beers. overall, the service, food, and atmosphere all merit 5 stars in my book. read more

This is a great local wings restaurant frequented by Ashburn locals. There's a plethora of TV's and a great selection of draft beers and wing sauces. There's always a special for every night of the week so there's no reason to go on only specific nights. I would recommend if you want to watch your favorite sports team, have a cold one, and enjoy some quality wings. read more

Hey, Where's the bartender? Oh wait, he's cleaning up dirty dishes, taking out the trash, maybe he's waiting on tables and cooking too because he sure isn't watching the customers at the bar. I would like to have someone a bit more attentive to my needs, that's why I sit at the bar. But this guy shows up every 10 minutes or so to see if we need anything else. Polite enough. Yeah, they got beers, but it's a crap shoot to see if it's out or not. Maybe it's laziness not wanting to change the keg, or maybe they are really out. Dunno. I like the wings (best in the area - would get 5 stars by themselves) but the service here is quite lacking so I've taken away 2 stars. And this review is based on multiple visits not just a one time instance. read more

Normally we come to this location because service is good, staff is attentive. Unfortunately on this occasion I am so disappointed with the service I may not return. The server Basically ignored our party of 7 and paid attention to the surrounding tables full of young boys. We waited almost 30 minutes for 4 orders of wings. If we ordered refills, she just took our cups and refilled them. And forget about her bringing napkins tuneless you ask. I mean really?? A table full of wing orders and no napkins?! Doesn't she realize that adults with jobs can tip more then a table full of kids ordering sodas who are probably still in high school...guess not. Actually writing this review while waiting for my order. I'm only giving a 1 because the flavor was good. read more

Really good wings, especially boneless wings. They prepare their chicken with a different kind of breeding, tasting not alike the usual wing places. Surprising quality for a dumpy shopping center. Good service and nice employees. Wish this place was located in a nicer shopping center, we would pass by more often and think to go here more often! read more