H -Town is AWESOME! They are so polite, professional and the customer is put on a pedestal of…read morecare and concern! My service tech today was Terrance, So nice, so professional , and courteous. He was so thorough. He had to treat our back yard as my daughter and I had our gate locked the first visit. We had spider and wasp "bug squatters"! They had to GO...Terrance was on the job!! And... He WILL BE Back...!! If I see them again!! LOVE this company and crew!!! And the price for the service you receive is like "WHAT...for all this, sign me up!!!

I would put 0 if I could. We hired these guys back in January to take over our pest care at 4…read moreproperties. We have NEVER gotten more complaints. Initially it was just a few, but then around March we got a bunch and asked for retreatment. That is when the excuses started. Instead of acknowledging the chemicals should be strong enough to last 3 months, we got told that we needed a monthly or bimonthly treatment instead (in 7 years of owning these properties they have never needed more than quarterly treatments), which of course was more costly. When the retreatment was completed they recommended a couple repairs to help prevent bugs getting in which we completed. We then started getting complaints at the other properties as well. These had no recommended repairs and instead we just kept getting excuses and told to upgrade our account to pay them more. Then after our 2nd quarterly treatment in April the wheels fell off. Nonstop complaints at multiple locations. They then started making excuses claiming they are a small family company and cannot commute to our properties (didn't stop them from quoting and taking my money mind you), and started blaming me claiming that the repairs we had already completed at 1 location somehow explained the nonstop complaints at 3 of the 4 locations they treat. They then cancelled the contracts and refused to come out and retreat the properties we had already paid for through the rest of the quarter, violating the agreement we had, and continued to insist I pay them more money for them to retreat. We now have a roach problem that we are going to have to have another company fix, after just 6 months of using these SCAMMERS. Use ANYBODY ELSE

We loved the technician who came to our house. He was very thorough and knew a lot about the bugs…read moreand other pests we might see. Taught us how to look for them, checked our attic and took his time. The customer service over the phone was also good; I've spoken to them and communicated via text. Very convenient. The price was the same or less than Terminix, so great value.

We have been using Green Services Pest Control this year and their service and value has not…read moredisappointed! We did not know being in a newer neighborhood, there would be so many ants because of surrounding construction. We called them in for the very first treatment and back again after our second treatment for a follow up because of the pesky ants. After the follow-up treatment, the ants disappeared. We got our third treatment today using these guys and they were so nice and patient with our dog; they really do work efficiently each time. This is definitely great value for the price and we enjoy supporting local!

Michael from Cypress Critters & Pests was a great experience for a problem. We realized we had an…read moreanimal in the house. I tried to contact other contractors, but Michael was the only one to respond immediately. He found a way to get on schedule asap. He completely an interior and exterior inspection, and found the hole in the softer area of the roof in minutes. He worked into the evening with absolute health and safety because he had to install the cage on the second story roof. He provided details to understand what we needed to do to catch the critter. Upon capture, he would be back to us asap with a gentle release. The cage was installed with quality around an 8 inch hole. Upon identifying that we were able to no longer have the animal in the house, Michael came back and performed excellent construction work to patch not only the hole, but the surrounding area . Overall, Michael's professionalism, quality of workmanship, responsiveness, fully transparent in explain all that needed to be done including cos that was reasonable, I made the right decision in hiring Michael's firm to handle a big problem. I would recommend Michael for not only removal of critters, but ant of the vast services he offers. Thank you Michael Scott Glash

So, after my lengthy review detailing Cypress Critters' lack of response to my warranty request,…read morethey contacted me and let me know they all had COVID-19 and weren't able to respond to texts, emails, or Yelp requests over the previous week. However, they were all better and willing to take care of my warrantied work. Much to my delight, they showed up on Aug. 8th and installed a one way trap over the problem area. They also used quite a bit of that black styrofoam sealant I've heard so much about in other reviews but whatever, it shouldn't be up long right? After install, they told me they'd be back in a week (unless we called them earlier if a squirrel was caught in trap). Great. Well, today is Sep. 5th (Happy Labor Day!) and I haven't heard a damn thing from anyone at Cypress Critters in a month. Maybe they got monkey pox this time? Is Ebola still around? Maybe the plague. Whatever the case, I didn't care to hear anymore excuses or waste another minute trying to get in touch with this unprofessional business. So, I pulled out my ladder, tore off their trap, scraped off all the black styrofoam sealant I could, and dealt with it myself. I'm probably better off, considering some of the god-awful work I've seen in other reviews. 0 stars. I won't be using them again and good riddance. I'd imagine there are much better options anywhere in Houston. Perhaps, other businesses in this field take pride in their work and honor their word. Perhaps.

'd give more than 5 stars if I could. Ken was extremely knowledgeable and took his time to explain…read moreeverything to me. He was patient as I asked a ton of questions. I have an existing contract with a large company but they wanted to charge me over 4k for treatments, special insulation, etc. so I reached out to Bug State on a recommendation. Bug State saved me from spending $4300 and getting an unnecessary treatment. Ken could have sold me on a lot of work and I wouldn't have known any better but he was honest, gave me real information and never pressured me. I highly recommend them for any pest services. While I still have that contract with the big company, I will be calling Bug State for all future work. Integrity is something that is hard to find these days but it seems to be a cornerstone of how they do business. Cannot recommend this company enough. ***For awareness - this review is the same one that I posted on Google reviews. I wanted to make sure that Ken and team had a review on Yelp as well so I copied it from there. Highly recommend these folks!

I got great service from Ken. Hes fair and an expert at helping you out!!!!…read moreDo not hesitate to save your home from termite invasions using his service. We had a misunderstanding but Ken kindly called me to make things right.

Would not recommend and has been reported to Department of Agriculture…read more We had this vendor come out to our house after we had a concern about termites. They were very quick in their response and came by and looked at our issue. Our issue was a mound and a tunnel going into our house. I had mentioned being concerned about termites. Upon arrival the technician immediately diagnosed our problem as termites. HE did a verbal quote around 2000 however when I got the written" it was closer to 1K. Because this was a brand new house I called our builder very upset that the home that we just closed on weeks earlier was having an active termite investigation. In the meantime we had somebody come as a second opinion and the builder. Both separate independent parties were able to show these were fire ants. I wish I had just Google images to save them the time. I don't think it is possible for a professional to mistake fire ants from termites. I am not sure why this technician thought he would be able to get away with it considering it was brand new construction and most likely would have some kind of warranty which we did but still it's absolutely crazy how much stress at a minimum that his false diagnosis gave us. I do not recommend this business.

Very good customer service! For good price ! Help me out…read morewith some fire ants and rats in the Rv

Our trusted pest control company for well over a year and a half now. I am SO happy we found them…read more Reggie and his team of technicians are fantastic. APC is a very well organized and well run company. I love that I can e-mail and make our appointments digitally. They are always super responsive. Their system lets us know whenever it's time to set up our next quarterly pest control appointment and that is so appreciated! The technicians are always super professional and very courteous and friendly. They are always knowledgable and explain everything. Special should out to Jordan and Brad who have serviced my home and are always just plain awesome! I definitely recommend this pest control company. Support local. These guys are fantastic! Their pricing is also very fair for the quality you get.

Would recommend this company for your pest control needs. Never tries to upsell. I hesitantly asked…read morea question about cockroaches fully expecting to get taken for a ride and was told that I don't need to waste my money on any special precautions and that it is normal to see a few bugs here and there. Honest and trustworthy in my opinion. Great customer service as well. Everyone is knowledgeable.

He is SO responsive! He takes great care of my parents house and always goes above and beyond, I…read morehighly recommend him

Chris is very responsive and we were able to get scheduled right away. I compared quotes to other…read moreservices and his prices were less than the big name groups plus his service is more personalized. I've saved his cell in my phone and recommend him highly!

I am happy to write a review for Rogers Exterminating LLC. Brad A…read more Rogers outlines the project you want done. He makes everything crystal clear as to what his approach will be, and then he proceeds to do the job efficiently and without delay. He also keeps one updated every step of the way on his findings and his way of alienating anything he feels is necessary to do a good and complete job. I recommend him to anyone that needs a service you can trust.