I had such a wonderful experience at Build-A-Bear Workshop, and I especially want to recognize the manager for being so friendly, helpful, and welcoming. They went above and beyond to make sure we had a great experience and made the visit feel special from start to finish. We were super happy with our selection from the new halloween bat collection You can really tell that they care about their customers and their team. Their positive attitude, professionalism, and attention to detail made such a difference. They created a fun and comfortable environment and made sure everything was taken care of. Thank you for making our visit such a memorable experience! Great customer service like this is truly appreciated. Build-A-Bear is lucky to have such a wonderful Manager Kendel read more

Visited last Friday to purchase my granddaughters 1st Birthday bear. The associate helping us was extremely helpful and answered all of our questions (1st birthday bears are only $1 & accessories are additional $25). Such a fun experience! Granddaughter loved her birthday bear and can't wait to come back for more bears and events! Thank you for making my granddaughters 1st visit a memorable one! read more

Build-A-Bear Workshop - Associate stuffing bear - Toy Stores Near Me - Bakersfield, California

I just went in to look and had such a great experience, I bought a werewolf and gift card and will be back this week with my son. Sav helped us out and has such a good attitude and great customer service! 10/10 would recommend read more

I love build a bear! I was able to purchase a $2.17 bear for my daughter's second birthday. When you get a bear on your child's birthday month, you only pay the amount of your child's age. It's an awesome deal and the staff made my child's day! Thank you! read more

I think every single child should get to go to Build-a-Bear at least once during their childhood! Sure it is over-priced and, in the grand scheme of things, its *just* a stuffed animal, but it is a super special experience! The staff at this location is very friendly and they all seem to be really great and patient with children. My daughter changed her mind SEVERAL times before finally deciding on a little siamese cat and then took FOREVER choosing between the red heart and the checkered red heart to put inside.. The workers were even patient when my daughter had to do a little hug test every few pumps of filling to decide how firm she wanted her little cat. LOL. All in all, this is a fun experience and this location is great! Its worth the splurge on a silly little stuffy! read more

Bad service after purchasing literally got kicked out of the store didn't even allow me to name the bear or do the birth certificate. I thought that was really f***** rude. read more

I was very excited to get my first granddaughter a bear . for her first Valentine's at the Valley Plaza I spent nearly $100 on a bear . The cashier was very happy while I was spending money, but after I paid her demeanor changed !!!. I sat down to call my son to ask what he would like me to name it before I created the birth certificate . she sat down, typed in the date and gave me the birth certificate . I asked her why she had created the birth certificate as I was planning on naming it she said customers were not allowed to do that anymore. We felt unwelcome and were literally rushed out of the store ....After we paid . I won't be going there anymore or any other build a bear shop.... because it wasn't because I was not well dressed It wasn't because I didn't have money. The reason was obvious ....goodbye build a bear. read more

Had a great experience yesterday. The employees were so friendly. It was my son's birthday and he was making a birthday bear. It was so cute. read more

Was at build a bear today on Mother's Day, 2025 And and I came across a sales associate name bo he was the greatest addition that build a bear ever. We need more people like him. The most friendliest and helpful person I've ever met at build a bear, been coming here for years today has been the best one thanks to bo read more

I took my daughter to get her a stuffed animal. As soon as we walked in, we were immediately greeted as we walked through the front doors of the store. The associate who greeted us told us where to start and where to go. My daughter chose the unicorn, and we started the process of building and going through each station. As we went to the ourfits, it was expensive. It was close to $20. read more

5 stars for Emily! She was super funny and made building my Hello Kitty so exciting! :-)

One lady in specific was very rude to me and my friends. I didn't get her name, but she was fairly short with black hair and bangs. From the start of us even entering the shop, she followed us and watched us like a hawk acting like we were going to steal something. Meanwhile, we were deciding whether or not to purchase two stuffed animals we decided not to and looked at the clothes but then went back. We were going to buy one after deciding for a little bit. Keep in mind that we weren't even in there for 5-10 minutes. We picked up only two stuffed animals and she came up to us saying "Oh you guys keep messing them up after I worked so hard putting them back" There wasn't even one in the right spot, so she couldn't have worked that hard. Regardless, she literally drove us out after we were planning to purchase one. This worker needs to do better and keep in mind the friendliness it takes to a build-a-bear worker. read more

I finally got my booty into a Build-A-Bear, and boy, it was good times! Yes, I'm nearly 23 years old, and yes, my best friend who came with me is almost 29, but we had a blast! Basically, Build-A-Bear (BAB) is a great place for kids and adults alike to celebrate their childhood. So, as some of you may know, I have an "unhealthy" obsession with Hello Kitty- well, guess what, all you HK fans?! You can stuff your own Hello Kitty plushie, as well as dress her up in adorable HK clothes (pyjamas, shirts, skirts, slippers...even panties)! Of course, there are tonnes of other animals: dogs, kitties, elephants, frogs, bunnies...even koalas! I chose the latter to be made for my dear friend who came with me, since her name rhymes with "koala"! :D (Of course, my friend made me a Hello Kitty plushie!) There are tonnes of accessories to choose from to dress your plushie- jeans, shorts, skirts, skorts (half-shorts, half-skirt), shirts, bathing suits, slippers, socks, military costumes, ballerina tutus, all sorts of sandals (even Crocs!) and shoes, purses, rollerskates/ice skates, headbands, masks, and a multitude of limited time/seasonal things. So what happens when you go? There are bins of "un-stuffed" soft fuzzy plushies that you choose from. Once you've chosen your new friend, you go to the "fluff machine," where a BAB worker will stuff your buddy to your preferred firmness. Then, before they sew the plush up, you pick a small, soft heart for your stuffed animal out of a basket...and follow the BAB worker's directions! ;) Then, they speedily lace up your new snuggly friend, and send you to the "fluffing table," where you use air vents/brushes to clean off any leftover fluff. Next, you go over to their computer lab, where you name your stuffy and print out their birth certificate! After that, you can peruse the rest of the store for their outfit and other accessories. When you're about to leave, you pay for your new bud (there's a basic fee + the cost of any item you buy to dress them up), a BAB worker puts them in their own little house-shaped cardboard box, and you're good to go! The employees were very nice, even stopping to pose for photos. They seemed to really enjoy their job and even though the lady who stuffed our "bears" was really sleepy, she never stopped smiling. It made our experience that much more enjoyable. One downfall is the price- it's not cheap, that's for sure. One stuffed animal can range from ~40-50$ (and maybe more if you buy lots of outfits + accessories). If it's a once in awhile sort of outing, though, it's worth it if you go with a friend(s)! Also, they host parties at BAB. Check out the website listed here for different caterers around the mall that work with BAB for parties. I think there are reduced prices for parties at BAB, as well. Also, they have scheduled events and other fun stuff, to be found at the BAB website. :) So yep, that about says it all: Good times if you have a little chunk o' change saved up and a good buddy to go with you. Definitely a more "kid friendly" place to spend a half-hour, but adults are welcome, too! Plus, you can go shopping for your OWN outfits afterwards (since it's located in the mall)! read more

Build-A-Bear Workshop - My friend and me with a BAB worker! - Toy Stores Near Me - Bakersfield, California

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My girls love a trip here. I think if I imagine it through their eyes I can definitely see the magic in it. The employees at this location are great with the kids and really seem to enjoy their job. Yes it's pricey, but it's an experience not just a bear/dog/elephant. We attended a birthday party here last weekend and I thought it was well done. All of the little girls got to make an animal and were sent home with a snack box. They played games throughout the store. My only thing was there is really no where for the parents to sit or be. I understand though they are limited on space. Our hostess was a lot of fun. The girls liked her and she had lots of energy. They sang happy birthday and somehow she kept all of the little girls focused, together and on task. I think it was a great alternative to the other traditional birthday party choices. All of the girls had fun and were excited about it. read more

Build-A-Bear Workshop - A little girls' heaven - Toy Stores Near Me - Bakersfield, California

I came here today with a bear my grandpa had bought years ago. He recently passed away from Alzheimer's and I had asked to have the bear re-opened and put a recording of him that I had on my phone saying "Love you" in it. It was given to my sister as a gift, she was also his caregiver for the past 3 years. I just want to say a huge THANK YOU to Paisley who listened and cried with me and just gave the most comforting hug, and Kendall who was just amazing and had the store as quiet as possible so I could get the recording perfectly. Words can't even describe how this store made me feel during this hard time. Thank you build a bear from the bottom of my heart read more

Build-A-Bear Workshop - Toy Stores Near Me - Bakersfield, California

If you don't knwo what a build a bear is, then you don't have kids. Or know anyone who has kids. This is where you get to live out your dreams of working in an chinese sweat shop by making your own toys... You pick out your critter, you stuff your critter, you add a sound thingee to your critter, you sew up your critter, you buy a gajillion dolla's worth of accessories for your critter then you pay for your critter and then you enjoy the the unadulterated joy of the child who picked everything out. i approve. Bring money. read more

Small and no selection. Don't bother coming here for anything other than the basic animals.

I'm giving this store 5 stars all for the customer service. We gave our kids a build-a-bear as one of their Christmas gifts. They were super excited and anxious for the opportunity to make their bears after the holiday. The staff was friendly, helpful, patient and kind. Thanks for making this experience so fun for our kids and so easy on the parents! read more

Talk about a bait and switch ginmick! I knew it was going to be overpriced going in. But to see a deal where i could get beauty and the beast for around $40 i was prepared to suck it up and pay the 10,000% markup on a $5 stuffed animal. When i was told that it didn't include their clothes which was another $18 per stuffed toy I had to walk out. $75 for two stuffed animals is INSANE!!!! plus that's their sale price! Avoid this place like the kiddie plague. read more