Patient, kind, understanding, welcoming and helpful are the staff at Ponderosa Valley. They helped…read morein so many ways and we are grateful for their guidance in memorializing our Mom in a perfect way. Our deepest gratitude for each and every one that we worked with. They were all wonderful and kind.

My mother passed away unexpectedly and it was a complete shock. I have never planned a funeral…read morebefore and didn't even feel emotionally prepared to do so. Ponderosa Valley Funeral Services was recommended to me and my sister by the pastor at her church. When we arrived at the funeral home, we were met with such warmth and compassion. Steve, the funeral director, is very soft spoken and was very empathetic to our situation. Never having planned a funeral before, Steve walked us through each step and was extremely patient with us and all of our questions. He made us feel so comfortable. We felt like our mom was in really good hands and being treated with the respect she deserves. He mentioned how she had a warm blanket, a pillow, night light and music playing in the background. Even though my mom might not know the difference, it was just comforting to us to know that she was well taken care of. At the private family viewing, Steve and his wife Nanci set everything up so beautifully. We were actually surprised at how good they made our mom look, given the circumstances of her death. I was afraid I wouldn't recognize her, but I did. She looked beautiful and as much like herself as she possibly could. They really did a great job and are definitely perfectionists at what they do. Even though we had the actual funeral at a church two days after the viewing, Steve and Nanci took care of our flowers and brought them and the photos from the funeral home to the church. It was one less thing for us to worry about that day. They even offered to take and donate any flowers that we didn't want to take home. Because this is an emotional time for anyone going through it, it's nice to know that your loved ones are taken care of and that you feel cared for as well. I really love the fact that it is a small, family owned business. We really felt like we got the personal attention that we needed. Every time we called, we always got Steve or Nanci on the phone. Whenever we would pull up to the front door, Steve would come outside, greet us by name and help us with anything that we needed to carry in or out. I believe it's the little details like that that really make a difference. I felt like they treated us and our mom as though we were their family members. Thank you Steve and Nanci for taking such good care of us and our mom and for putting our minds at ease during this difficult time.

This is a terrible cemetery. Our relatives' headstones are sinking into the ground and they are…read morebecoming very overgrown. I have spoken to management several times and nothing is ever done. Was not informed of theft when the vases were stolen from the headstone and was not informed of damage when the stone was run over by a tractor and broken in half. They are only there to collect money. Take your loved ones elsewhere.

The visitation this afternoon was very pleasant and the staff was very accommodating.read more

My Mom passed away in the middle of the night at her nursing home…read more The folks at All-States, came and got her and respectfully took her away. Mom was receiving hospice care and the nursing staff highly recommended All-States. The next morning we met with Becky at All-States on University who took her time to walk both myself and my two sisters through the process. Mom wanted to be interned with my Dad at Ft. Logan. Becky took care of arranging the dates. At a time like this, it was great to have Becky there to answer questions and provide great service, advice and compassion. I would highly recommend that you consider utilizing Becky and All-States.

With everything happening in the world, it is important to talk about the kindness of companies…read morelike this because it shows that there are people committed to being good to others. I had initially picked a different funeral home because my family had always used them. But, a friend recommended I make a few calls, even though it was 3:00 am when mom passed. During my third and final call, I phoned All-states cremation and talked to the kindest person ever. EVER! She warmed my heart with every word and I knew this was right. The two men who took mom to the funeral home were just so nice. Before they left, one of the men patted me on the back and said, I promise we will take care of your mom. I had tried to stay strong up, but I lost it. I was offered a few different locations, but their Centennial location was closet to me. I was greeted by yet another kind person. How were there so many nice people worked at this company? I know Yelp discourages mentioning names, even when it's positive so, I will keep quiet. The cremation arranger walked me through a process I wasn't sure if I was ready for. She explained things multiple times and must have sensed when I wasn't getting something because she would explain it again. Given my experience with the other funeral home my family usually uses, I was expecting to be sold things I didn't want. Before I walked in I was ready to get angry with anyone who tried to sell me an urn or a viewing, but it never happened. I knew my mom's friends would shame me for not buying a $500 urn, and it was nice that this company didn't push a sale or judge me. I went back on a Tuesday to pick up mom. Once again, they were just so kind! When they gave me mom, this may sound crazy, but I could feel her telling me that she was treated with love from start to finish. I couldn't believe this was all that had to happen. From the time I made that initial call at 3:00 am to picking up my mom's ashes less than a week later, I made zero phone calls to the company in-between. They did everything while I had time to grieve. I walked into this experience wanting cremation, not to be judged or pressured, to be treated with grace, and to pay a fair price. All states does not seem to be the least expensive, but not the most. But, WHY WOULD YOU GO WITH A CREMATION PLACE THAT IS THE LOWEST PRICE????? Don't treat buying cremation like trying to find the best deal on a printer! THIS IS YOUR LOVED ONE! THINK ABOUT IT!!!!! This was the kindest, simplest process I have ever been through. The last time I called a plumber to snake a drain, it was more complicated than this! As the guy who picked up mom said to me, All states will take care of your loved one and I found them to take equally good care of me. Thank you for being there for me. --

After a terrible experience with another funeral home that rushed us and showed no respect for our…read moregrief, we found this place through a friend whose family they had previously served with dignity. The difference was night and day. They understood that saying goodbye can't be rushed and gave us all the time we needed with my father. Their staff was genuinely compassionate, never pushy about costs, and worked around our timeline rather than forcing us into theirs. They treated my father--and our family--with the reverence and care we deserved during our most difficult time. It's clear they see their role as serving families, not exploiting them. We're grateful for their kindness and professionalism when we needed it most. This is how funeral services should be handled.

Heflebower took excellent care of my Mother last month. She passed away in Texas, after turning 100…read moreyears old. Amy and the staff kept me informed after she arrived in Colorado. They made any necessary adjustments of my Mom after she arrived, and they were all so compassionate, caring, respectful and helpful. They were exceptionally helpful with recommendations for a restaurant for our family to go to after the burial. Everything went well and smoothly. They treat you like family and are very patient, as this is a hard situation to go through. I definitely would recommend them.

I cannot say enough good things about Apollo. The staff is amazing! Miles and Donna have to be the…read morebest in the business. They took great care when working with me and kept me updated on each step of the process of my wife's cremation. They are very caring individuals and they make the process so smooth and stress free - a must when you have just lost a loved one.

I cannot emphasize how great Miles was during my father's passing. He is the epitome of a…read moreprofessional. Not only is he very respectful but also very compassionate. We can be demanding customers and Miles exceeded all of our expectations. He was thorough explaining all of our options, upfront about his pricing, and excellent in delivering what he promised. In the end, we were able to honor my father during his passing in a respectful and very affordable way. This would have been very difficult to accomplish in the short time period we had to prepare without the expertise, compassion, and professionalism of Miles Harford. I cannot recommend him enough! Miles is now a part of our family and we will keep him close for those unfortunate moments when his services are needed.

Everybody here treated us with respect and dignity during a sensitive time. The space that we had…read moreour viewing was lovely and intimate. Thank you to everybody there for all of your care.

very frustrating experience. answering service hung up on me three times when trying to get help…read morewhen my father passed. when I finally received an email with a quote for simple cremation, it was almost 3 times as expensive as the company we went with.

The owner was so unprofessional and unreliable. I would recommend a full service funeral home…read moreinstead.

Absolutely insensitive and unprofessional. We entrusted my dad's cremation to Agape, and 10 days…read morelater, they are still holding his body! They finally told us they weren't qualified nor certified to process my dad's remains and it could be up to another 5-10 days! 100% disrespectful to our family during such a difficult time. Update: we are now 4 weeks past my father's death and now the business is completely unresponsive. Do not use this service for anything.

During a very difficult time....Monarch brings serenity kindness compassion and amazing support…read morein making difficult decisions. Rayanne the owner and Justina gave us exceptional care as they took care of my beautiful daughter Christa. All of our worries were answered in a beautiful place of love. Thank you again.

They are exceptional; they significantly alleviated a difficult situation and demonstrate a high…read morelevel of proficiency in their roles.