Tyler is great guy and runs his business in an incredibly customer-friendly manner. When we came to pick up our son from his freshman year at Duke, we accidentally left the bike rack for our car at home in Atlanta. We were afraid the bike would be stolen from an empty campus or removed by the university by the time we could get back up to Durham. Tyler not only went and picked up the bike from campus himself and gave it a much-needed tune-up and repair, but he very kindly kept it for several weeks until we could come and retrieve it. (He even offered to get his visiting relatives from Atlanta to bring the bike back home to us earlier in the summer.) This kind of service is a rarity, and I say that as an analyst with 16 years of experience studying the retail industry. I had called several other Durham bike shops before I found Bullseye and no one else would pick the bike up, even for a fee. I am only sorry that when we came to get it that we didn't get to meet Tyler in person, but the guys at the shop that day could not have been nicer. I also want to point out that this bike was very much a utilitarian bike, not a serious cyclist's bike. It came from Costco and was purely a cheap means of transportation for our son at college. Bullseye treated us with the same courtesy and professionalism that I am sure they give to the real cycling pros. We were lucky to find them and the bike is in far better shape than when we took it to school last August. It was a great experience all around. When we replace this bike, we know where our next bike is coming from. We recommend you do the same. Thanks, Bullseye! read more

I rarely leave Yelp reviews, but Tyler went so far above what I was expecting that I have to do him a solid. I brought in two friends' two different bikes one afternoon for Bullseye to assess and fix. One was missing a spoke that I had removed, the other was a triathlon TT bike that had gnarly shifting issues due to a cassette and derailleur mismatch that my friend had been unaware of. Tyler fixed up the bike with the spoke issue, rode it around the block to check on the chain slipping issue I had mentioned, tuned the thing, and left a voicemail explaining everything. For the TT bike, Tyler looked at it closely, identified the issue by counting the gears and looking at the derailleur, and told my friend exactly what cassette to buy to fix the issue. All said and done, like $23 bucks. I left having fixed my friends' bike problems and really freaking happy with the service. Go Bullseye! read more

We highly recommend going to Bullseye Bicycle. Tyler fixed two problems on our older recumbent bicycle after another shop failed to fix either of them, and he did it in less than half a day. Best of all, the shifter that the other bike shop said would never work well due to the design of the bike is now easy to use. He also came up with a good solution for a non-standard kickstand mount since the one the bike originally used is no longer available. Tyler and everyone else in the shop has been friendly, helpful, and taken the time to explain the best options both when we were repairing this bike and when we were shopping for another bike. As other people have said, this is just a great shop to visit without a hint of bike snobbery. read more

Man, I started writing my own review, then noticed that Patrick C.'s, below, said exactly the same things! Big fan of Tip Top Cycles (check), bike commute to work every day, rain or shine (check), dropped off my bike for a full tuneup and got it back very quickly and in fantastic shape (check), none of the "your commuter bike isn't worth our time" attitude some shops exude (check), it immediately became my new regular shop (check), I heartily recommend to anyone (check). Just like Tip Top, the goal is to help the customer make the best decisions for themselves rather than extract the most money from them. Great people, extremely knowledgeable and willing to explain what they're doing, top notch in every way that counts to me. read more

I had a great experience with Rob and Tyler. I went in for a bike to ride to class in downtown Charlotte but one that could also be used for working out on the weekends. Rob helped me with the sale and was great with asking questions, and providing options so I could get exactly the bike I wanted. I never felt pressured and he knew a ton about what accessories to get now, what could wait, and what products worked best for my intentions. Tyler installed a rack, lock mount, lights, and went over the bike again to make sure everything was just right. Very nice guy and also ensured everything was exactly like I wanted. Even though its a 2-2.5 hour drive for me these guys were well worth the drive. Thanks again! read more

My boyfriend and I are new to North Carolina, and we randomly stopped by this shop. We do not know much about bikes, and we had been turned away from so many other people. Other places were rude to us over the phone, and no one was willing to answer our questions. The guys are Bullseye Bicycle literally talked to us for 20 minutes, knowing they didn't currently have bikes to sell us due to Covid. We learned SO much in such a short time. We really appreciated them taking the time to inform us about bikes that would fit our lifestyle and about their shop. Once we do decide to purchase a bike, through them or not through them, we will definitely be returning to their shop for tune-ups. Thank you SO much! read more

I rented a bike through Bullseye for a week while on business in Durham, and I'll surely look them up again the next time I'm in town. Both Tyler and Rob were extremely helpful -- from their quick and informative email responses before I arrived, the short and efficient bike pick-up, and the no-questions-asked quick maintenance during my stay. Even after my rental ended they were still offering support -- I had forgotten my bike bag and tubes when I departed and was ready to purchase replacements when I got home and realized I had left them behind. But before I could place the order, I got an email from Bullseye letting me know they found my stuff and were sending it back to me in the mail. read more

Bullseye Bicycle is a wonderful bike shop in downtown Durham with super friendly service. I rented a bike for a reasonable rate so I could bike with my parents (who already had bikes), and the guys let me borrow a bike lock and a helmet with it. They had several different models to choose from. We didn't know much about where we were going, but the guys also helped us plan a route along the American Tobacco Trail and told us about some lesser known trails that are near the ATT. Overall, a great experience, and I would recommend Bullseye Bicycle to anyone looking to rent (or buy)! read more

so giant makes these cheap 27 inch tires i wouldn't get if offered to me free at this point they basically blew my tube by ripping their wire on me after just a few months of light use on my single speed cruiser, which left me in downtown durham this afternoon flat on my ass good news is even though i had no cash on me Bullseye Bicycles a new shop that just opened let me have another tire AND tube on cred, and they've just been open a month n some change for those in chapel hill n durham if youre in need of wheels check those dudes out they are awesome! that is all! read more

Bullseye is a newer shop to the area, but the dudes who work there have decades of experience and all of the employees are super friendly. There aren't any elitist attitudes to be found, so no one will make fun of you for being a novice (which can be true of other shops). The owner, Tyler is almost always there, selling and fixing bicycles. You can tell that he loves what he does and is always happy and helpful to his customers. I love the down-to-earth vibe, the competitive prices and the friendly service! This is the only place I'll take my bike in the Triangle! read more

Got a new (used) bike and needed a few improvements like brakes, etc. Rob was who helped me. He was great, very friendly and knowledgeable. He put on my new brakes, seat, basket quickly and efficiently. He helped me decide what exactly I did and didn't need in terms of a bag, rear light, etc. I really appreciated all his help and advice, as I am a relatively new cyclist. I will definitely be going back to Bullseye Bicycle for all my bike related needs in the future :) read more

Bullseye Bicycle is the neighborhood bike shop that brings together the community. They are laid back, down to earth guys that not only have a passion for bikes, but also a passion for people, recognizing how to meet each individual's specific needs, whether serious road cyclist or commuter and everything in between. Just like everyone needs a good ole' neighborhood bar, everyone needs a good ole' neighborhood bike shop, and this is the one. Thanks Bullseye. read more

I know nothing about bikes, but fortunately Tyler and the guys here clearly do. Better yet, they talked me through their thinking about my options for fixing up my old (80s) road bike and explained everything. I learned a lot in my 20 minute visit. Tons of patience and an easygoing willingness to chat that makes you feel like you're hanging out doing something more fun than getting a bike fixed. Will most definitely be returning there in the future. read more

We had just moved our son into town to attend Duke. He needed a good bike as the one he used at UC Davis as an undergraduate was toast. After walking into the shop it only took about 30 seconds to realize Tyler and Rob knew exactly what they were talking about (UC Davis is a bike campus and town.) No hard sell just honest and direct discussion and good prices. We have no doubt Bullseye will be there for whatever we need in the future. Keep it up read more

My wife and I just picked up our bikes today and are thoroughly pleased with our purchases. But more importantly, was the (over the phone & in-store) service we've received over the last 4-5, following our first visit to the shop. We got the chance to work with Tyler, Rob, Kenny & Kevin and these guys who were obviously very knowledgeable professionals made complete novices feel comfortable and answered every question. read more

Tyler and Rob are awesome. Great people, great mechanics, and informative but not pushy. I've worked in shops before, and do most of my own repairs, but in the instance that I can't handle a project myself, I trust these guys with my bike. Granted I'm a judgmental curmudgeon, but I probably wouldn't say that about any other shop in Durham. Bullseye FTW. read more

Shopping at Bullseye is always a comfortable experience for me. I am not a cyclist but my husband is. I never feel like an idiot who has no idea as to what they are doing (even if I don't). The employees are friendly and always help find the right item at the right price. Keep up the good work! read more

Bullseye is our neighborhood bike shop, and Tyler and the guys helped us to pick out the perfect 20" bike for my daughter. They had a great selection of kids' bikes by Giant, at a really reasonable price point. My daughter is over the moon. We'll be back for our complimentary tune-up! read more

All of Durham's bike shops are great -- in different ways. Here's what's great about Bullsye Bicycle. This is a shop with bikes for an entire family. They kiddos too. They really stand out in their customer service. Even when they're busy, wait times for repairs are not too long. read more