Ryan Mayott arrived within the appointed time slot and went to work right away. The only conflict he had was a common brown spider - so he did battle that. I'm happy with Bulwark for the attentiveness to the quarterly spraying. My only concern is that if it is windy, almost always in the spring, summer and autumn it needs to be done early in the morning before the winds begin. ​ read more

We have been using Bulwark Exterminating for quite some time. Our service tech JC Neff is thorough, efficient & knowledgeable. He's always friendly & calls before he visits, & takes pictures of his work before he leaves. We've tried other companies, but found that Bulwark meets our needs at a fair price. We highly recommend Bulwark for all your pest control needs. read more

JC Neff was my technician. He did an excellent job. He gave me a full update, was professional and personable. I recommend this company!!

PSA for anyone who uses Bulwark Exterminating -- I had a really frustrating (and honestly, pretty sketchy) experience with them. One of their technicians claimed a dog bite happened at the house I rent. Instead of contacting me -- the person who lives there and owns the dogs -- their insurance company went straight to my landlord and arranged a workers' comp payment (Correct me if I'm wrong, but I didn't think a third party could pay out a workers' comp claim without involving the allegedly 'responsible' party or determining fault through any kind of due proces). I wasn't included at all, even though I was supposedly the one "responsible." For context: The tech was supposed to call or text before entering (as noted on the account) so I could be home to manage the dogs. He didn't. Just entered the yard without notice. My dogs are friendly, but this time I had no chance to introduce them. My landlord and I both asked Bulwark for basic documentation -- a report, statement, anything -- and were repeatedly denied. We didn't want to pay before receiving documentation, but they were really insistent so she negotiated down the price and paid over the phone (super informal) just to avoid the hassle. She made it very clear she wasn't admitting fault. I later reimbursed her because it involved my dog. Fast forward -- I receive a letter from Bulwark's attorney saying the matter is "closed" and that my reimbursement counts as an admission of liability. Still no report. No photos. No explanation. Just a legal letter blaming me and calling it done. The whole thing was handled behind closed doors and completely misrepresented. If this is how they deal with incidents, I'd be really cautious trusting them around your home or your pets. ** In response to Thomas: Hi there -- I appreciate the polite tone, but let's be honest: Bulwark is not working towards a resolution. You had your attorney send me a letter stating the matter was closed and claiming I admitted liability by reimbursing my landlord -- even though I was never included in the original discussion, was denied documentation multiple times, and explicitly told my landlord not to pay. She only did so after your insurer pressured her and refused to provide any formal report. That payment was informal, over the phone, and made solely to get the issue off her plate -- not as a concession of fault. I reimbursed her in good faith because my dog was involved, not because I agreed with how the situation was handled. If your company were committed to resolving things "properly," I would have received documentation, transparency, and a conversation -- not a legal letter closing the door. I'm now moving forward with formal complaints to the Arizona Department of Insurance and Attorney General's Office, as well as obtaining legal counsel. Just wanted to clarify this for anyone else reading. read more

Bulwark Exterminating - Letter from their attorney in lieu of the documentation requested or ANY information regarding the matter. - Pest Control Near Me - Flagstaff, Arizona

Nick kept us informed of when he would be at our house. He is so friendly. We asked about adding service to take care of our lawn. He took the time to get us a quote and we were very happy with the price. Since we have had Bulwark for bugs and weeds we have not seen either. We are excited to see how our lawn looks after they start taking care of that. read more

Had the initial service a few weeks ago. It was supposed to include interior treatment. The guy that came out, didn't bother to go inside, and barely "phoned in" the exterior. Had to have someone come out to re-do the exterior and do the interior for the first time the very next day. Fast forward to last night. There's a dead animal under my porch. I text the after hours number. Didn't hear back. I texted again this morning. Finally heard back, more than 12 hours after my initial after hours request, only to be told, quite unceremoniously, that the earliest they could come out is 3 days from now. And when I said that that won't work, was told, "well you enjoy your long holiday weekend." *Click* What exactly is the point of offering an "after hours" service if it takes more than 12 hours to get a response and the soonest they will come out is in 3 days... Will be cancelling my service. read more

Always appreciate bulwark! This visit we had Luke McMurphy first time he came to our house. Very polite, friendly and thorough. Would welcome him back! Thanks. read more

Nick is amazing. Always has great communication and lets me know when he is coming and when job is complete. Great customer service

Kevin did a great job !! Thank you Kevin. I had set up an appointment with the office for between 2pm and 5pm Kevin called me at 11am to say he was on his way. He said he was going to holbrook instead of the address that the appt was scheduled. Although the office seemed to have given him wrong time and directions he was still pleasant and kept communication with me. Hopefully all the weeds will be gone in the next week or so. Again thx Kevin!! read more

We had a very frustrating experience with Bulwark Exterminating. First, they wouldn't accommodate our request to provide all of the pest control services we needed, which forced me to hire another company. The second company I hired was much better and went above and beyond to provide us with satisfactory service and results, so I decided to cancel our contract with Bulwark. Unbeknownst to me, their system went down and after they were able to fix it, they never reestablished our preference for receiving emailed invoices. Instead, they started mailing invoices to a property that is used for vacation purposes and isn't routinely visited. Since they didn't call or email us, we had no idea that we owed them $120 for a service that had been completed months ago. Rather than make attempts to contact us, they sent our debt to a collections agency and made the entire ordeal very frustrating. After multiple conversations with Bulwark and false claims that we owed $0, an account manager finally confirmed that we still owed $120, but it had been turned over to an agency. Long story short, I'm still receiving letters from Bukwark and the collection agency even though the debt has been settled, which makes me waste more time because I have to call them again just to verify that we no longer owe any money. Unless you want to deal with one of the worst companies ever, I would stay far away from Bulwark Exterminating. read more

Great communication. Very reliable. Definitely doing a good job at our cabin. I would recommend to anyone in the White Mountains.

I had the distinct pleasure of speaking with Carrie, their regional manager, who berated me on the phone and refused to answer my questions regarding several missed services and tech's not following instructions on the account. read more

I called this company because of high customer reviews and an apparent good reputation. At first, it seemed that they had a successful strategy. NO MORE! I pay $36/month (that's $436 per year!), and I seem to have more mice in my house than when I first called them! Is there no company that actually knows how to get rid of mice? I don't care about the outdoor bait stations; I just want the mice out of my home! As it is, I catch a mouse almost on a daily basis! So much for $36/month!!!! read more

Nick always does a fantastic job for us! He's always very thorough and very professional!

Ryan was very friendly and thorough. He gave us a detailed explanation about the safety of their products as well.

I would give them an A+ all around. We have quarterly service for the outside of our home. If there are any issues between services they come out immediately to address the matter at no charge. Our usual technician is Dan. He is very professional, courteous, helpful, and knowledgeable. Highly recommend! read more

We had issues with the sales person sending the tech without us signing any contract or agreement which was not ok. The tech showed up unexpected and we felt backed into a corner as far as paying to have service started that day. The tech was awesome, and he's been doing repeat work every few months. I hate that we see so many more ants after the spray though. It has helped keep spiders away about 90% from before spraying. I just wish they wouldn't be so pushy for you to get services in the office. The tech side is 5 star service! read more

We had to change our scheduled date and Bulwark responded immediately with a new date that accommodated our needs. Our service tech, William Cahill was prompt, quiet, and took care of extra spraying and clearing where he saw it was needed. I would recommend William Cahill as a very conscientious service tech. read more

These guys really don't know what they are doing. I take care of an Airbnb in Kachina and the owner hired this Flagstaff company. Horrible job. The first guy who came out had just one spray can and walked around the 4 bedroom, 3 story house with decks and was haphazard in his spraying. Literally was done in 15 minutes. ???? Did not even go in every room. I told him specifically where the problems were and did not address those rooms. Spiders and mice. This guy REEKED like cologne. I had to spray Odoban throughout the house after he left to get rid of the smell. Owner complained and they sent out guy #2. This time he tried using a hose from the truck. Did not even reach most of the house outside. He sprayed the areas he could reach and left. Still no traps, glue boards left for mice. Got spray up all over windows instead of down around inside perimeter. Had to reclean all windows. Owner called back about mice still not addressed. Third time they came out and put one mouse trap outside next to the end of the driveway. ???? The mice are inside and come in because it's cold now. Mice are smarter than the exterminators. Not one trap or glue board left inside and the mice problem is worse. WASTE OF MONEY. CHEAPER IS NOT ALWAYS BETTER. read more

I was completely satisfied with my service however recently they changed the type of mouse bait they use and it doesn't work very well at all. I rarely saw mice in my garage until the bait was changed, now I am seeing mice all the time. I am asking them to switch back to the other bait and if they refuse I will be canceling my service. read more

Tyler J. Serviced our home for a spider issue we have been having and did a wonderful job.

Had Bulwark out to get our new home treated. They were great to work with in getting a timely appointment, they confirmed all necessary details and Nick arrived within the expected appointment window. He was friendly, professional and efficient. I work from home and was on a call with no disruption as he worked. He followed up with a text letting us know what he found and that he took care of the issues!! Looking forward to a pest free home going forward! Their prices are reasonable for peace of mind. Thank you Nick & Bulwark! read more

Bulwark is a great, courteous, and concientious company to work with. We have our house treated quarterly here in Show Low. They arrive on time and do a great job getting rid of the pests. Today Justin texted us to see if we would like him to come a couple days early. We weren't busy and it wasn't windy so it was a good day to get the house treated. We were seeing a lot of spiders, one even landed on my hand this morning. Justin sprayed around the whole house and treated the crawlspace. He was quick and efficient, and really nice. Bulwark employees really care about their customers. We hope to not see any more spiders in a couple of days. read more

Mickel (sp) did a good job and gave us some advice on what to do if treatment wasn't effective. Thanks!!

Being new to Prescott Valley I randomly was searching the internet for a pest control company that could do a scheduled routine service on our new home. I happen to call Bulwark Exterminating to spay for pest and to set up a scheduled service. They promptly scheduled our first service for the next day. The office actually called prior to the Technician Toinia to inform us when we could be expecting her arrival. When Toinia arrived at our home she was very professional and really took the time to listen to our concerns. She was also very friendly and personable. My wife and I both knew that Toinia at Bulwark Exterminating was the correct call to make. She did the initial inspection and immediately followed up with our first service and did an extremely thorough job. Toinia was better than any exterminator we have ever had that has serviced our prior homes in the past 20 years. She really took the time to inspect and treat our home as if it was her own. As a retired large business owner that prided ourselves with good old fashion quality customer service we knew that Bulwark Exterminating is fortunate to have a technician that takes such pride in her work. If all of Bulwarks technicians are as good as Toinia we look forward to a long term business relationship. Have a Blessed Day !!! read more

Spray for bugs around outside house- Nathan Billings came out this evening and we discussed the bugs we've been seeing. He was very knowledgeable on what is around and how common they are in this area- from cockroaches to scorpions to crickets to spiders - he knew the different kinds and what was common to see in our area. He even sprayed in our water meter hole to get those pesky cockroaches!! Thanks Nathan!! read more

Justin B. Is our Tech for our Greer home. He's friendly, thorough, informative and right on time.

We have had Bulwark at our Munds Park home for over a year and they are reliable with good communication and trustworthy We are typically not at the home when they come as this is a second home - Chris most recently came out and was very informative, communicative and went above and beyond by pulling in our trash bins as well as confirming our heater was running in the freezing weather - he also used a progressive approach to help insure we are locking out all critters Don't hesitate to use them ! read more

I have been using Bulwark Exterminating for about 9 years. First on my home in Gilbert, AZ and now on my Flagstaff home. They have been professional and reliable at all times. They have provided good advice if we encounter a problem. I highly recommend Bulwark! read more

I had the service back to September and the guy was really not patient and kept telling me that my mom kept telling him where to do the job. I asked if he did charcoal white ant issues and he said yes but I don't see any equipment. All he had was a small bottle (looks like I can buy from Walmart). I used the other company before for pest control, but I have to say this one is really unprofessional. Anyways, only a month later the ant shows up again as what my mom said but she is too old to mention to me until I asked. When I call them it was barely pass the day he can do the warranty. I scheduled a time and received the bill at same time and realized the price is different then I signed. I called back to question it and change time but they said cannot find my appointment. I was very upset and told them stop my account. I didn't use the second service and they shouldn't charge me for that. And now I kept receiving the bill and even after the credit company. So ridiculous! I spent money and didn't get any issue resolve and I even bought stuff at Walmart did myself since they don't care about their service but money! read more

Bulwark Exterminating - Price I agreed and they charge me by monthly instead every quarter - Pest Control Near Me - Flagstaff, Arizona

Bulwark has been efficient in managing my pest control. They are prompt and considerate of my wishes. Didn't spray my windows.

Completely "Dropped the ball." Tried to use them for new service, then after they sprayed, 2 days later I have more spiderwebs and bugs outside. I called them to reschedule for the following week For a respray. They called me less than 16 hours before the schedule appointment asking to change my appointment for eight hours earlier which I confirmed and I change my entire schedule to be home and waited for their three hour window and no one showed up only for them to tell me that my initial appointment was in effect. I called them and canceled their service for poor customer service and no show. I do not like my time being wasted as a new client do not recommend. read more

I was looking for pest control, that was reliable and affordable- especially after finding a couple of nasties outside the house, Bulwark have been great, easy to communicate and set up an account with, the technician Matthew is efficient and prompt at spraying the house and since we have had no more nasties- recommended highly if you're looking for pest control. read more

I've been a client of Bulwark for at least two maybe three years and before they came on board I was having problems inside the house with the crickets and roaches and outside with a couple of mice that would run around and a few bugs and when Bulwark started coming all that went away. So today Jacob visited and he did his usual good job of spraying the exterior and asked how things were inside the house I told him the interior was in great shape and so he quickly did the yard spraying outside and then rang the doorbell and gave me a summary of what he did. Rex provides the same quality service when he comes. I highly recommend Bulwark! read more

Tried to schedule an appointment for an ant problem. Abel was going to get back once he talked to a tech. Hadn't called by late afternoon so I called him he said he'd get back with me by the end of the day....nothing. I called Conn Pest Control, very professional and they booked an appoint on the spot. read more

Have been using Bulwark Exterminating since we bought our house last year, and would never use anyone else! Toinia (our tech) is awesome, always listens to our concerns and even gives us suggestions to help keep any pest problems from starting. We are new to owning a larger property (more than just a small lot for just a house and yard), so having more land to deal with more types of pests has at times been a challenge for us. She has never tried to upsell us on anything we didn't need, and she's never been annoyed with all of our questions, even the silly ones. We have seen far less ants and other annoying pests (especially the spiders in our well shed - ewwww) since she has been coming out. Totally recommend Bulwark to anyone! read more

We had been seeing a big jump in Spiders around the house this year and decided to call a pest Company. Bulwark was able to come out right away. We have now had our second service by them and are very happy with our choice. Toinia came today and was so friendly and professional. She did a thorough spray inside and out in a timely manner. Thank you so much. Michelle read more

We have been using Bulwark since we moved into our new home in 2019. They are thorough, conscientious and prompt. They explain everything they are doing and also ask me for any information on pest activity we may have seen since their last visit. The technicians are always friendly and courteous. read more

My two biggest complainants about Bulwark are as follows; 1) I've requested for over 2 years now that I get at least a two day notice from the Show Low office when the tech is coming to my house for a service. I get actually 2 calls from there office, first 1 is around 3PM the day before my service then I get another call from a different person around 6PM that same evening! 2) I don't understand why it takes so long to deposit a check! I'm still waiting for a check to clear that was written on the 11th of Oct. It's pretty bad when there is a Chase back in Show Low, AZ where the techs can make that deposit! It's really bad when a company as big as Bulwark that cannot trust their techs to make that deposit locally! read more

My first service was great but after that, I had to reach out as to when my next scheduled service was (the company did not let me know without my reaching out to them). The exterminator was a no show (no call). When I called to understand what happened I was told it would be more than a week before someone would be back in my area (Flagstaff). Bulwark does not have staff in the local area and does not communicate with customers. Cancelled my regular service. Do not recommend. read more