Incredible customer service!!! All employees are kind and extremely trustworthy. I felt that they…read moreexplained all of my options in layman's terms very thoroughly so I could get the fairest pricing on my service. P.s. Every single auto repair shop should 1000% have a sign like this. Clearly they are educated and for the people

We were recommended to them and they did a great job. They gave us good advice, quick and easy…read moreservice. We will definitely go back. We also felt they were honest people.

I arrived at the shop after being on the road for 2 hours and suddenly my SUV was experiencing…read morehorrendous sounds. Al and staff calmly within and hour provided the diagnostics for my SUV. He's local to the Scottsdale area and I drove off within and hour knowing I could drive back home without any problems. I was very thankful and should I ever need 911 auto repair I will be his customer. Thank you

Not The Same Bell Auto Service. They sold to a new owner that seems more interested in renting…read moreToyota Prius's to Lyft drivers than good old friendly neighborhood auto repairs. Sorry to see my favorite "go to" gone! Caution

Signs still up, but they're No longer in business. No dent…read morerepair here. Will look elsewhere.

I was recommended this business by Schumacher Mercedes, as our company needed paint and body…read moresupport for a press event we did for Mercedes-AMG in the Phoenix area. All I can say is I'm glad we had Jay and his guys supporting us. We had a number of repairs that he and his team performed for us and our client was very pleased. Excellent repair quality, fair prices and fast turnaround time. I only wish that they could work on my personal car but it's too far away from their location... Bottom line: these are the guys to go to for paint/bodywork in the Phoenix area.

Well....after having my 2026 Tesla Model 3 for 3 weeks, I accidentally hit the passenger side…read morebumper on my garage door rail causing a huge gash right under the headlight. I received quotes from the Tesla body shop and another Tesla approved shop in Tempe, both of which were over $2,000. Brightwood's price was fair and I was really impressed with Nicole's professionalism and communication. She sent me a detailed quote, which had everything broken down so I knew exactly what work was being done. The other bodyshop just sent me a price without any sort of breakdown and when I mentioned I was going to go with Brightwood, their response was, "You get what you pay for", which I thought was unprofessional. Nicole was very responsive and knowledgeable and it was nice dealing with her. Anna, at the front desk was also super friendly and efficient. Brightwood was nice enough to order the part without a deposit and didn't schedule my work until the part came in, which saved a ton of time. I wasn't going through insurance and didn't want to pay out of pocket for a rental car so they saved me a ton of time by doing it this way. The other body shop wanted an $800 deposit just to get the part ordered and they were about 3 weeks out for scheduling the work. As soon as I okayed the quote, Brightwood ordered the necessary parts and they were at the shop in a few days. I dropped my car off on the following Monday and it was ready on Thursday. It would've been ready sooner but they had to order a different bracket that we didn't realize was broken until the bumper cover was removed. Totally not their fault. Ok, so why 4 stars and not 5? Well, when I took my vehicle home I noticed that the paint was too dark on the bumper and it did not match very well. I also noticed that the front trunk (frunk) was crooked. It was too low on the right side and too high on the left when facing the vehicle, which looked weird when looking at the vehicle head on...almost looked like it was winking at you. I contacted Nicole and she asked for me to bring it by the shop for the manager to look at it. I brought it by the following Friday and the manager scheduled me for the following Monday with no questions asked. I dropped it off on Monday morning and was able to pick it up the next day in the afternoon. The paint looks way better and the frunk is corrected. Overall, I thought Brightwood was a good body shop and I would bring my Tesla here again...though in all honesty I hope I don't have to because that means it needs body work which is never cheap.

Joe has great customer service and was amazing to work with. I really appreciate his communication…read moreand all the effort he put in to figure out wrong parts and make sure my car was fixed right. Definitely recommend Joe and Brightwood for body work!!

It's now almost November and I still don't have my car back... The only technician working on my…read morecar quit because he didn't want to be involved in a lawsuit... They keep leaving me voicemails saying my car is ready to be picked up but when I go to pick it up, they say they can't release it to me because the technician that quit didn't submit anything to Lyft's insurance.. The car has been gone over 170 days... Keep calling me and lying. I dare you to do so.

Helpful service Clean shop…read moreWas able to answer all my questions in a professional and courteous manner.

They did a great job booking my Lucid part replacement appointment the next day. Great service…read moreresponse. No waiting at the shop. Dropped off my Lucid Gravity and done in 30 min. Five star service

Had my new car messed up by another driver and I was recommended this place by the Toyota dealer…read more They promised they would restore it as good as New and they are true to their word. They did a beautiful job going above and beyond on small details. I'm very impressed and I highly recommend going here, should you need any work done? Thx Kara

Honestly 10/10 would recommend!…read more I went to get my yearly safety inspection before camping season kicks into high gear and I take off for a trip to Yellowstone. Brian was very helpful, explained everything recommended in a non pressured informative manner and it was just honestly a great experience. I feel really good about hitting the road now and just really appreciate the services provided.

I pulled into this shop with my car smoking out the exhaust like a crop-duster. I half-expected a…read morelong, expensive ordeal. Instead, I found a these guys who are equal parts Sherlock Holmes and Good Samaritan. Within minutes--yes, minutes--they diagnosed the issue. They explained everything clearly, even pulled up background research to give me a full picture, and advised me to take the car to the dealership since it involved a manufacturer-specific repair. Here's where it gets even better: they topped off my fluids, made sure my car was safe to drive, and sent me on my way without charging a cent. Who does that anymore? Trustworthy, generous, and armed with knowledge--this place is a rare gem in a sea of overpriced oil changes and upselling tactics. I'll be back (hopefully not too soon), and I'll be telling everyone I know where to go for honest, expert care.

Me voy muy contento del gran trabajo que le hicieron a mi camioneta, Anthony y Vanessa siempre…read morefueron muy atentos y me dieron el mejor trato, la comunicación excelente!!!

Phoenix Collision Center was the best choice for our major auto body repair on my vehicle. My car…read morewas estimated to need almost 20k worth of damages fixed and it was on a brand new 2025 Toyota Sienna! This was a job that would require an honest, trustworthy, and fair auto body shop that was willing to fight for us with the insurance companies, and they did just that. When insurance wanted to cut corners, Phoenix Collision Center pushed back and demanded that we receive all new OEM parts on our brand new vehicle. They even met with the adjuster to show them all of the parts in person. They called me 3x a week to give me updates, even if they were just waiting on a part. It took over a month to repair my car due to all the damage, waiting on parts, and insurance company delays. I could always rest easy knowing we were in good hands. Thank you so much again for getting our car back to how it was before our accident and offering a lifetime warranty on all the work that was done. Truly an A+ experience!