I arrived at the shop after being on the road for 2 hours and suddenly my SUV was experiencing horrendous sounds. Al and staff calmly within and hour provided the diagnostics for my SUV. He's local to the Scottsdale area and I drove off within and hour knowing I could drive back home without any problems. I was very thankful and should I ever need 911 auto repair I will be his customer. Thank you read more

Not The Same Bell Auto Service. They sold to a new owner that seems more interested in renting Toyota Prius's to Lyft drivers than good old friendly neighborhood auto repairs. Sorry to see my favorite "go to" gone! Caution read more

This used to be the best auto repair service in the area, but Craig and Donnie sold it to a new guy, and not only does he not seem to know what he's doing or how to run a business, he was verbally abusive to me--told me to get out and never come back--when I asked why the part my car needed was not there when I'd had an appointment for the work. The mechanic there, who also worked at the old-owner business, is still there. But who wants to do business with an insecure non-mechanic. I recommend you find a more customer-friendly mechanic shop. This guy deserves to go out of business. read more

Great service and they know what they're doing. I've had my car there numerous times and have always been very happy. They are honest with the fair price. I highly recommend. read more

Got my wife and I through a saga of failed emissions on our old pickup. Thanks folks!!!

Seriously the best family owned car afficianados-- Don't let the vintage sign fool you, and the front is packed with anything from motorhomes, to vintage, to normal cars-- These guys work on everything and they are so talented at it. Overhauled my AC for the best price in town, thanks Donny! and team. Really affordable and they truly just love to work on cars. SO HAPPY with the result. read more

Best price and service on my car! Donnie really nice and helpful!! Always take my car back there!!

I just moved from Minnesota less than a year ago and as a single 23 year old female, it's the most difficult thing to find an honest, reliable auto shop guy. On a whim, I went to this cute corner spot down the road from my place and they were not only willing to talk to my angry dad on the phone, but showed multiple times what a genuine business this is. Everyone is local, welcoming and you can tell they're just looking out for you! Thanks Craig!!! read more

I called on a car posted on a third party web site and they did not honor the price. The young man on the phone stated that it is an error but never made efforts to change it. Just excuses on bad service.From the Midwest and not used to being LIED TO. not sure what Kathy is talking about below being HONEST!?? read more

My fiancé and I have been taking our cars here for years! From oil changes to engine work, Bell Auto is an amazing, honest, and transparent family-owned car shop. It's easy to get in and easy to chat with them whenever needed! I recommend this shop to any and everyone! They have helped us with so much through the years. read more

Friendly, HONEST family owned business, quick turnaround service, reasonable fees, convenient location. Highly recommend Bell Auto!

This is a family owned business that has been here for years,they have lots of regular customers.You usually need an appointment , I have gone here for years with mixed results,don't expect your car to be fixed in record time for they tend to be slower than most repairs shops nor is this an economical place to go,they charge less than a new car dealer but are no bargain ,their estimates on a mid range job are often $200 more than other shops.They seem competent enough but the slow turnaround time and prices have forced me to look elsewhere, in my opinion the best repair shop in Scottsdale,in First Class Auto repair on Scottsdale road,they do excellent work at lower prices but they are almost overwhelmed with work so you will need an appointment. read more

These guys are the car pros!!!took my old Jeep Cherokee that was having some issues with vacuum lines the got it back to me next day.

Didn't try to BS me into fixing a car that was well past it's expiration date, didn't charge me storage for the couple of days it took me to find someone to haul it off, and were friendly even though I wasn't spending wads of cash. Down to earth people. And I definitely would recommend anyone with an older vehicle check them out, it's getting extremely hard to find places that can cope with pre-OBDII cars in a competent manner. read more

We have been going to Bell Auto for over ten years. The owners are honest, attentive to problems with the car and reasonably priced.

Terrible customer service. And I can't even get an itemized bill after spending $3000 on a transmission rebuild. I have been down there 3 times in the past week and can't seem to get anyone to even look it up. The answer I got the third time I was there was that "my mom is just slow at the paperwork "....seriously??? You don't have it in your computer that's right there in front of you?...Then I was told "We will mail it to you"...pretty poor business practices. When I spend that kind of money I want to know what was replaced and how much it cost. I have never been to an auto shop that DIDN'T give me an itemized bill. I will never go back there again and suggest that no one goes there for major repairs. And I haven't even started on the fiasco that went on while they were working on it. So just beware of this place read more

I've been going to Bell Auto Service for about a year now and am very pleased. It started with a Napa AutoCare Center Living Social voucher for $49 which included: 3 Oil Changes, Tire Rotation, 120-pt inspection, Battery & Charging System Check, & One Year Roadside Service Membership - (yeah all of that). As a woman, you are always tentative to go to a new shop for fear of being taken advantage of. Quite the contrary here! It is a family owned shop and environment. Everyone is helpful and friendly. I think I've met everyone by now, lol. On my 2nd oil change, they discovered I had a nail in my tire and recommended a spot up the block to plug up my tire. More recently, my car was leaking oil, so I called to see if they could squeeze me in. My schedule is really ugly, but they managed to fit me in to take a look to make sure it wasn't a dangerous situation. When I arrived, Terry took a look and confirmed I was indeed leaking oil. Since it was late in the day, he added some oil and fit me in early the next week. Needless to say, they hooked me up! I am so appreciative to Bell Auto Service for their good work. They are a God-send for a student on a budget! read more

Great service! Donnie informed me about VVRP that was offered when you failed emissions. He explained step by step what I have to do. Long story short they fixed my car and I passed emissions at a reasonable price. I will definitely use this shop again in the future. read more

I've been coming here for a year now. Consistent great work, reasonable prices, & friendly service. Zach usually has rKen care if me and is a great face for Bell A & T. I recommend to everyone! read more

I was given a list of repairs by a dealership that needed to be done on my car and was told the total cost would be $1200.00. A couple of weeks later I pulled into Bell Auto and showed them the list. After looking it over they showed me a couple of things that really didn't need to be done and when they were done working on my car, the total bill was $700.00. I will never trust a dealership again. Their honesty and pricing saved me $500.00 and I will always take my car back to them. read more

This place is somewhere that has my complete trust in their honesty and knowledge. Both my daughter and I have taken our cars there for decades and have ALWAYS been satisfied with the service. Can't say enough about this place and if you need help, please see them first and save yourself time and money. read more

Brought my car in to get the electric stuff checked. $25 to do an electronic systems check, then determined it was a bad alternator. I brought my car in at the end of the day, about 5pm or so, and they had it ready by 11am the next day. The owner/manager, Terry, seemed like a straight up guy. Pricing is fair, as far as I could tell. They seem to stay pretty busy with normal cars as well as business fleet vehicles. I've seen school buses there, Topkick-sized trucks, and as well as your standard fare trucks with lawnmowers on the back. read more

What a gem I have found at Bell Auto! I will tell you this... BEST prices you will find anywhere, dependable and fast service. Down to earth people - Don the owner has owned Bells since the 80's. I'm new to the area and did my homework and found out that Bells is the best bang for your buck. Thanks Don for the great service you provided to both of my cars. I highly recommend Bells Auto! read more

The nicest people ever! I exited the highway with a bad flat tire and pulled into the bar across the street. Luckily, turned around and saw Bell Auto service and they were so kind and put my spare on for me in under 5 minutes. I would have been so lost if I didn't stumble across these kind people! Thank you Bell Auto!! Forever grateful!! read more

So I don't really do bad reviews but I feel that my situation was really unfair. My truck didn't pass emissions so I was referred to them by the Arizona state WRP program where they give you up to 900 dls to fix your vehicle, you only have to pay 100 dls up front to the shop of your choice so they can look at it. I called bell auto service to make an appointment and took in the truck, a couple days later I get a call saying that my fuel pump was bad which I knew and explained to them when I dropped it off so they ended up ordering a new fuel pump plus a new catalytic converter to fix it for emission. They gave me to quote of 683.43 dls including the 100 dls to look at it, so I was 783.43 dls out of pocket. I thought it was reasonable until I did my research on the receipt they gave me after I picked up my vehicle. They charged 719.28 dls for parts and 806.25 dls for labor, but check this out they charged 410.00 dls for a single oem style catalytic converter plus 357.50 for them to install it (weld two pipes) just doesn't at up right? They also charged 176.26 dls for a fuel pump plus 47.90 dls for a fuel tank valve plus 22.98 dls for a connector and 17.14 dls for another connector and 261.25 dls to install it, a little bit more reasonable but still over charged. They also charged 187.50 dls for a evap system test. Now technically I only paid 783.43 dls out of pocket for all that work which is reasonable but they also charged the AZ WRP PROGRAM another 900 dls, seems illegal if you ask me! I'm not going to lie they do quality work but they definitely take advantage of this program offered to the people. read more

I went to Bell because they are one of the few facilities in my area which is involved in the VVRP program for vehicles that fail inspection. They found and replaced the parts that were responsible for the check engine light on my 2005 Xterra and brought it for inspection all for $100 less than another place had quoted for the repair. And after the VVRP payment I only had to pay $150 of a $600 repair bill. read more

Wonderful fast service! Received almost daily updates by phone, and everything that needed to be done was confirmed by me beforehand! Price estimate was very accurate, and very do-able. The folks at bell auto were very nice and understanding, they worked well with my needs. If ever I need anything done I'll be sure to return! read more

I have used this shop several times for minor as well as large repairs. They have always been friendly and honest. I had my whole a/c rebuilt last summer by Bell Auto and the quote for the job was inline with over the phone quotes from other shops. There were additional problems when they were working on my Honda Element but they said they would not charge me for them since they already quoted me for the job. I really appreciated that. I will stay using this shop in the future as long as they continue to stay true their excellent business practices. read more

I would definitely recommend this place. The customer service is great - really friendly, communicative and helpful. The repairs were done as quickly as possible, especially given that I had to bring my car in right before a holiday, and the work done was great quality. Importantly, though, I didn't feel like they were trying to take advantage. In the past, at other places, I've gotten some pretty outrageous quotes paired with equally outrageous diagnosis, but the final price I paid was under what was quoted, and wasn't ridiculous to begin with. So, just as I began this review, I will end it - I would recommend Bell Auto, and will be back here for regular maintenance! read more

We used to do the maintenance for our cars at Firestone. That cost us a lot, they usually found things to be repaired we wouldn't even imagine. And every month we had to go back there because some new items appear to malfunction. Three years ago we brought our cars to Bell Auto, and since that time we did not spend a lot of money on car repairs. They're professionals, honest and trustworthy. read more

Bell Auto provides spectacular service. They were able to accomplish what dealerships and mechanics have failed to do for the last 18 months, and in less than 24 hours!. They also exceeded my mothers expectations which is extremely rare. These guys are awesome! read more

I have been going to Bell Auto for over 15 years for routine maintenance as well as necessary repairs. I love that it has been family owned and operated since they opened. When appointments are made, they are kept. The service I have received has always been excellent. All employees are professional and courteous. I am grateful to have a care repair service that Is honest and trustworthy. read more

Bell Auto service is a wonderful, family owned company. Always friendly and they do excellent work at a reasonable price. Very highly trained experts. Best of all you can trust them 100% because that's the kind of people they are. read more

we have been going to bell auto service since 1982,they are honest ,professional and know there stuff. we would not take our car's and truck's to any place else.mike Crahan owner Cherokee trailer maintenance and repair read more

Ive been to bell auto for a couple repairs now and each time I have left satisfied. I have a professional relationship with Craig and his wife Vicki as they frequent my place of work which is how I heard about their shop. They are always welcoming and have never pressured me into added service. They even offered to give me a ride to my home while my truck was being worked on. As a person who was always skeptical of auto shops and there perceived business practices, I can say in full truth that they run an honest and efficient shop and I will continue to provide them with my business. read more