I appreciated that they checked the heart of my cats. However, I felt uneasy from the moment the…read moreexamination began. The vets are young. I asked myself how much experience can they really have? I wondered why the female vet rambled on as if she were giving a lecture. I did not get their names, no proper introduction (look me in the eye and shake my hand). I am a senior and I was not satisfied with the experience. I also found them quite expensive in everything. I am not happy. This hospital was run better before. This is a new set of vets...better suited to deal with younger folks who are into social media. I asked them not to text, simply email or call. They proceeded to text. I am not sure I will go back.

I have been coming here since 2000 with various pets (I adopt older dogs) but under the new…read moremanagement I have found them very expensive. That is the biggest gripe. The front desk and vet techs are great but the Vets depend on who you get. Some young and inexperienced, some good.

Caring and Loving Vets, Each animal gets undivided attention, I would highly recommend Harlem…read moreAnimal Hospita.

I've been going to Harlem Animal Hospital since 2018, and I can't recommend them enough. Dr. Kiani…read moreand the entire team are consistently kind, knowledgeable, and attentive. They take the time to explain everything clearly, never rush appointments, and always make me feel confident that my dog is in the best hands. It's clear they genuinely care and truly love the animals. Over the years, they've been reliable, compassionate, and thorough through both routine visits and more stressful situations. Having a vet you trust completely makes all the difference, and I'm very grateful to have found them.

Service is ok for vaccines, nail trim, etc. But the prices for anything else is a bit high. They…read morecharge me for any x-rays and then they try and sell me all the other tests without any indication of "what could be" wrong. Additional tests could add ab extra 1500 per their "quote,". I have done research as far as pricing -- This place charges top tier prices for their services. Which means you might as well go any where else and you probably will pay way less. No in between no brakes, just prices as if we're in the middle of Manhattan. My suggestion do your shopping around. They are clean, the receptionists are awesome but they fail in the fair pricing department.

They mixed up my dogs records because the doctor saw them at the same time. He put one had…read morecataracts when it was other dog. I've called them numerous times and asked for them to change it because it's incorrect and I need to send it to insurance. I was told that Dr. Gibney looked at his notes and I'm the one that's wrong. Smh. I've had my dogs for years and it's very clear which dog has cataracts. I even asked if I could come back up there for him to see and they said no. Waste of money and time. BEWARE BEWARE BEWARE.

The staff was extremely nice and kind to my previous 2 pets. The vet was extremely kind…read more Unfortunately, the older female passed sway last week. The staff were very kind and sympathetic and I will always remember their support.

Im in the service industry, and am disappointed in the service offered for price we all pay…read moreResults from tests, several times now I wait days for a call from Dr after leaving messages and being told we will know in 2 days now 41/2 I was told only have Dr last several days, too busy to call they told me. Don't call prescriptions in for Pet owners. They should offer this most Vets do Our pets can't go in back, that's just plain crazy in 2025 THERE FRONT STAFF,VET TECHS AND VETS ARE ALL GOOD PEOPLE GOOD AT THIER JOBS. DR FRIED NEEDS TO OFFER BETTER SERVICE FOR HIS CLIENTS

Dr.Jaio is an amazing Veterinarian. He helped me through the journey of treating my cat, Princess…read morewith her oral cancer. He was honest and straight forward, and didn't try to impose any unnecessary medications for me to give her. When it was time to put her to rest they gave me all the time I needed with her in the room to say our proper goodbyes. She was cremated and her ashes were given to me in a beautiful wooden box along with a forever paw print in clay. I will continue to take my pets to Dr. Jaio for I have never met another Veterinarian like him. Thank you!

I brought my amazing little Maltese, Peony (whom we call Mr. P), to the vet today after he started…read morestruggling to breathe late last night. Dr. Jiao examined him, and while we were waiting for lab results in the sitting area, Mr. P suddenly went limp and stopped breathing in my arms. Dr. Jiao immediately performed chest compressions and successfully revived him. As I type this, we're still not sure if Mr. P will make it through, he's in critical condition, and the next 24 hours will be telling. I just wanted everyone to know how incredible Dr. Jiao is. His quick action and expertise saved our little guy today.

Today 7-6-26 I brought my 4month old baby girl in to see the vet. Unfortunately she hurt herself…read morerunning from the sound of fireworks not sure if its fractured or not. Let me start by saying the lady at the front desk was such a sweetheart. She answered all my questions an understood my concerns. Im a first time SMALL dog owner so this is all new to me. The place is small but it is very clean. I felt comfortable and i know my baby girl did too. The (DVM) who saw us today was DR Sean Soliman He asked a lot of questions and took the time explaining all my options, as well as him taking the time to understand my financial situation. I feel he did try his best to help me as much as possible with keeping my bill as low as we could and not run a bunch of unnecessary test. My baby needs a x-ray an i can not afford it right now so i settled for (PLAN B- pain management) in hopes i can get a appointment with the aspca or humane society as soon as possible. Thank you Doc Sean and Staff at The Bronx County Animal Hospital for taking care of my baby girl. I HIGHLY RECOMMEND THIS PLACE P.S I dont write many reviews.....

Love Dr.Solomon and his staff. Very thorough and caring as well as trustworthy. Highly recommend…read morehim.

I brought my dog in while she was sick and I cannot say enough good things about Inwood Animal…read moreClinic. The entire team was attentive, calm, and genuinely caring from the moment we walked in. They took the time to listen, explained everything clearly, and made sure we felt supported throughout the visit. You can tell they truly care about the animals they treat. My dog was handled gently and thoughtfully, and we never felt rushed. It's stressful when your pet isn't feeling well, but they made the experience reassuring and professional.

If you are dealing with a sick or dying dog, have a disability, or rely on a service dog, I would…read morestrongly warn you against using Inwood Animal Clinic. I was a long-time client, and this last experience was disturbing enough that I've ended the relationship completely. In my view, this clinic is very quick to upsell and mark up fees when clients are vulnerable and under time pressure. I came in on 5/5/26 for an international health certificate and USDA endorsement for my psychiatric service dog. I sent all information up front, including that I have a documented disability and a prescription for a psychiatric service dog. Instead of handling that professionally, staff repeatedly talked to me as if I was trying to "game the system," saying things like "when people come, they bring a letter," and pushed back when I tried to preserve some privacy. Once I did provide the letter I had the entire time, the owner's first move was to try to add extra, unrelated services that were not required, and then imply she'd "mark things OK" on the certificate as if she was doing me a favor. The invoice tells its own story: $81 for the exam and $17 for medication, but then $189 for the "International Health Certificate," $238 for "USDA electronic endorsement VEHCS," and another $189 for "USDA Rabies Certificate Endorsement," for a total of $714. USDA's own fee schedule for endorsement is far lower than what they labeled as "USDA" endorsement charges, and they had already added a separate clinic fee for their services. In my opinion, that is an outrageous markup of what are presented as federal endorsement costs, especially when a disabled client is relying on them to follow the rules. The endorsement itself was processed by the USDA the same day it was submitted on 5/5. I did not hear anything from the clinic on 5/6 or 5/7 -- no proactive update, no documents, and no word about the "refund" they had told me I might receive depending on what USDA charged. I had to chase them for basic information and for copies of documents that I needed, regardless of any fee dispute. Only after I escalated did I get a voicemail from the owner claiming they had been "disputing with USDA," which had never been communicated earlier. The office manager also tried to tell me the VEHCS system "asks for a letter" as if that justified their resistance, when in reality the system requires the vet to answer whether the dog is a service animal and what tasks it's trained to do. I've seen the system myself. The way they handled this felt less like a good-faith attempt to follow federal rules and more like protecting their markup. This isn't a one-off. When my previous elderly dog was seen shortly before she passed, I was presented with a workup of bloodwork, X‑rays, and other tests around $1,000, and then given a verbal cancer diagnosis almost immediately after the X‑rays, before blood results could reasonably have been reviewed. I never received a call with those blood results. Even though the same owner accommodated me when I couldn't be present for euthanasia, none of that history translated into any sensitivity or accommodation this time around. To be clear, I'm willing to pay for the actual exam and medication. I've disputed the remaining $616 in certificate/"USDA" charges with my bank and will take it to small claims court if I have to. In my view, this clinic mishandled a straightforward request, overcharged heavily for endorsement-related items, and treated a disabled client as if they were trying to get away with something instead of providing clear, honest service. I've since moved to a different vet who was able to handle the paperwork promptly and transparently. I would recommend anyone with a disability, a service animal, or international travel needs to think very carefully before trusting Inwood Animal Clinic with critical paperwork or relying on them for clear, upfront pricing.

Dr. Lowenstein was unfortunately booked and could not come to my home to see my sick and nervous…read morecat. But that didn't stop him from spending 15 minutes on the phone with me asking questions and sharing his expertise. He even asked me to send him the cat's recent medical records, which he reviewed and then called me back with further detailed information. All this for a cat he was unable to personally treat... Dr. Lowenstein embodies deep and abiding care for our pets with no sign of the profit-first and up-selling that I've encountered at other vets. I can't picture a better, more caring, more expert vet than Dr. Lowenstein.

I used Dr. Lowenstein many years ago for my two cats and he is tops!!!!! He made house calls and…read morewas wonderful with my cats. He has patience of a saint catching my very scarred cats. It is great to see that he is still practicing and making house calls. Barbara D. Financial Destrict

I took my Sphynx kitten here today and honestly, 10/10 experience. Everyone was very friendly and…read moreaccommodating. They even gave me a discount for my cat's first set of shots, which I really appreciated. The staff was kind, welcoming, and took their time explaining everything throughout the visit--I never felt rushed. The only thing they could improve on is time management. My appointment was scheduled for 12:45, I arrived a little early, but I wasn't seen until around 2:00 PM, so the wait was about an hour and 20 minutes. Overall though, I would definitely recommend them. I only paid $200 for my kitten's first vet visit, which is a huge plus compared to other vet prices I was quoted. Pricing was very upfront with no hidden fees. I'd say give them a try I'll be back. This is the Webster location !

The worst place to take your dog they will not help you in anything . All they want is for you…read morespend money . They banned my dog from the clinic because I was asking for help over the phone because my dog had minimal diarrhea and I got upset of course because all they kept saying was to bring him in but nothing was extremely wrong with him for me to have to take the dog in for light diarrhea that he only had for 1 day And all I ask was to speak to a vet to see if they can provide him something that's all. My dog was there six months ago he never had any issue because I'm on top of my dogs they are my kids and are very healthy and they refuse to help me . Please don't take your dog to this place. I provided the photo of the email sent by them minutes after my conversation with them over the phone them banning me from the clinic they are unprofessional not once did someone call me to ask me what's was my concerns and what happen. This place is a scammmmm beware .

I couldn't give this place enough stars. The care they provide is unmatched, coming from a person…read morein healthcare. To have the entire staff be so caring, attending, comforting, and professional, is truly a one in a million situation. When I came in with an emergency with my little pup, Dr. Diego Milano kept a clear mind, an empathetic attitude, and a compassionate heart. He took such good care of my boy, my gratitude is too much to vocalize. once we were checked in to our room, he checked on my baby every 10-15 minutes, made sure both of us were ok, and stayed on top of our situation even though I heard multiple critical situations happening outside. He balanced everything so well and i really take my hat off to him. he was amazing. As for the overnight nurse, Caroline, I'm at a loss for words for how golden her heart is. She took such good care of both me and my baby. She understood the anxiety an owner feels going through this situation and went out of her way to ensure i was doing good too. she checked on my baby every 10 minutes. any time i needed to step away to use the bathroom, she stayed with my baby. she was so gentle and kind with him. you can tell shes doing her job out of passion and care. Shes one of a kind and truly a gem. I could cry just writing about the care she provided for us. When the shift changed to the daytime staff, I was a little worried about the transition and sad to see Caroline and Dr. Milano go. I was worried about who was going to take care of us now because of the genuine top tier care we had received, how could you match that? but. they did. Dr. Andre and nurse Christina were our doctor and nurse after the shift change. They were just as kind, just as compassionate, just as professional, and just as empathetic. They made the night to day transition so smooth. They were completely filled in, treated me with just as much respect and empathy, and had me crying tears of joy as I left this hospital. I can't speak enough kind words for this facility and the entire staff. Even when my nurse or doctor were helping other patients, other nurses made themselves readily available and willing to help me and my baby and make us feel comfortable and ok. This was truly one of the hardest nights of my entire life but this facility and the staff working here made it manageable. For the staff reading this, I thank you again and send you my kindest regards. You guys are truly angels and what you're doing is a beautiful thing and your hearts are made of gold. Thank you all.

I guess you could think of this place as an urgent care for pets, but only if your existing vet's…read moreoffice is closed. If your pet has an actual emergency, a complex health issue, or multiple health concerns, this is not the place. If you're in the UES, just go to the Animal Medical Center. I brought my cat here thinking maybe it would be OK, but I ended up waiting a minimum of 20 minutes without being seen. My own vet actually called me while I was there to follow-up regarding prior treatment. When I told him where I was, he advised me to go to the Animal Medical Center which is very close. The issue is that only one veterinarian available, so when you're seen depends on how busy it is. A bigger hospital has multiple vets and vet techs on staff, so they can see multiple animals at the same time. The staff was friendly, but they seem easily distracted and overly cheerful, like it was an office party. This is meant to be an ER. Sometimes you need people to be serious. They have a big board where they supposedly do triage, but I don't believe they really take pets according to level of care needed. For some reason, my pet's name never made it up onto the board, so I kept waiting for the vet to take a look. They kept saying they had really sick pets to see first. (My cat stayed at the AMC for 3 days and 2-3 nights.) Eventually I up and left because my cat needed to be seen right away and they kept skipping over us and telling us they'd get to us, which did not happen. When I was leaving, the receptionist was trying to get me to stay even though we were never seen. I really don't know what kind of health issues would warrant a visit here versus an actual vet emergency room. Having been to AMC, I can't say I would ever come back or recommend this type of facility.