We came in for a late lunch. Got the Shroom burger and the Cinco. Burgers are cooked to your preference. Good size burger and not greasy. We liked the sauce bar and enjoying trying all the different sauces. Fries were average. read more

Burger 21 - Novi - #4 Shroom - Burgers Near Me - Novi, Michigan

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Stylish burger joint with a somewhat old-timer diner feel, featuring an assortment of burgers, fries, shakes and chicken tenders as well as other similar appetizers. Service is also prompt and great. Recommended! read more

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Seems like there are a ton of burger options across the spectrum in this area. This is a good one. Quality and portion size were what you'd want and who doesn't love a sauce bar. read more

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This place is legit! Super clean, modern environment,without harsh lighting. They have creative flavors that are always rotating. This time we got the #69 Southern Fried Pickle burger-- so good, and cooked perfectly to order-- medium, for real!! Fries were hot & crispy, and there's a sauce bar with 8 different sauces to try. Triple shot espresso shake for dessert. Perfection! read more

Friendly service and yummy burgers. I ordered the black bean burger . Overall satisfied with my order however next time I will opt out of the tomato spread as I found the tomatoes to be not ripe . I was able to scrape off the tomato spread and add more of their signature sauce instead. They have a variety of sauces and they are self serve! I thought the marshmallow sauce was interesting. Food came out and was brought to our table by the kind workers. They checked on us throughout our stay and made sure they addressed anything needed. The only reason I am removing 1 star is because it is pricey. 2 burgers with fries and drinks plus a kids meal ran us $50. I would still go back as they are running a sale on Tuesdays or Wednesdays I can't remember but all burgers are $8 I think. read more

Black & Bleu Burger from Burger 21 in Michigan. Service was good not many people here on a Saturday evening. Kids Milkshake $3.29 Fries were just OK read more

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Food was good but the price I just can't get past! Kids burger and fry and a cinco burger with side of pickle chips was $29. The pickle chips came out soaked in grease and just ok...... My kid loved her burger....... If the price was a litter better it would be 5 stars read more

Burger 21 - Novi - Cinco Burger with a side of fried pickles - Burgers Near Me - Novi, Michigan

This place is in the same plaza as 5 Guys and we went there first. The people in 5 Guys were rude and the prices are nuts for a small burger so we didn't order. Walked down to Burger 21 to give them a try and are happy we did. Such friendly staff and although the prices are about the same, Burger 21 burgers are larger and hand pressed. Juicy, cooked perfectly with crispy bacon and a buttery, toasted bun. The sauce bar is on point and free!! Yes! Ranch, chipotle may, Szechuan ketchup, their signature 21 sauce...all amazing and free! The fries were a little dry with not enough salt but good and worth it. Huge portions and wonderful people. We will be back! read more

Delicious burgers and fries!! We've had 5 guys and In and Out (that always had a massive line up) but this is 100 times better!

Ordered online for carryout. Was ready as promised. No issues. The location is convenient right off the expressway on Novi Road. Convenient to 12 Oaks Mall and other shopping in the area. Burgers and fries were excellent as usual. No complaints. There are many burger joints in the area. This is certainly one of the best. read more

Service was fast, the place was clean, and the employees were super nice! The burgers were super good and there was a wide variety of great sauces. For the price, this is a very good burger place for some good solid burgers and fries! read more

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Service was alright, was pretty dead when inside. Kids hotdog was okay, was on a sourdough bun The slider were good but I think only because of the Hawaiian sweet roll bun, I had to spit a few bites out due to fatty pieces that you can't break down read more

Burger 21 - Novi - Kids Kids' Beef Hot Dog with grapes - Burgers Near Me - Novi, Michigan

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as a celiac I am very careful of where I eat. Burger 21 is always careful. They ask my allergies, check while food is being prepared, and remember me when I return. Burgers are made to order and requests like extra pickles are honored. The fries are gluten free, skinny and delicious. I have never gotten ill after eating there. read more

I went to Burger 21 because Red Robin had a long wait, and I'd just read all the great reviews. So, I was expecting greatness. The young man at the counter was patient with me, as I was taking a while since I'd never been here before. I ordered the Cheesy -- a cheeseburger. At $7.79, I thought it would be something special, but it really wasn't. The meat was salty and dry, and something was spicy. The bun was good, but nothing great. Perhaps they were having an off day, or maybe it's because I was there at a weird time, but I just wasn't impressed. read more

Three stars is generous for what I received. Nothing special about the burger and the fries weren't good at all. I don't mind paying a premium price for good food but the prices don't align with the quality here. read more

Ordered blue cheese burger , French fries and onion fries. Brioche bun was slightly sweet , soft and tasty. And their sauce was also flavorful as well, I ordered delivery through grab hub and it was pretty quick delivery. I just wish onion fries were cut more thicker because it almost taste like a French's crispy onion but soggy and oily. read more

First time ever in a five guys with on my way home there is so much about it. Thought I'd stop by the experience was wonderful. The food was great. read more

I stopped by for a victory burger on my way home from the u of m/MSU football game... If I'm in the area I usually stop by and this is a solid burger n shake place. I believe that every time I've been the owner has been there so they're a small business that tries to do things right even though they have franchises in other places in the country. The prices are on par for a specialty burger joint... you may even pay a little less than average. They also have super creative shakes... I usually get the bananas foster shake. Check it out if you're in Novi. read more

Burger 21 - Novi - Bananas Foster Shake - Burgers Near Me - Novi, Michigan

I could smell the burgers outside and thought I could get a really good burger there. I was trying to explain to the guy why I came there because I couldn't find just a regular hamburger. The guy kept cutting me off. He was kind of short with me like he was in a hurry, even though there were only two people there at the time. I don't know if it was my southern accent or if he got irritated because I was taking too much time. I'm an older person and I do that. While I was waiting for the burger, a guy from the back came to the door and leaned out and looked at me and went back. I don't know if I was irritating the guy or what. Now I'm sitting here staring at this hamburger afraid to eat it. He did not seem like a happy person and did not want to be my friend. read more

Honestly...I was surprised how nice everything really was. When we walked in, we were helped by the owner or at least one of the owners and he was very nice. He was very helpful with our first time order and had a very pleasant conversation. The place is very clean, well lit, our food came out, decently fast and was fresh and hot. I had a cheesy made with a chicken patty and added bacon. The fries were a little bit more crispy than I like them to be but overall, my experience was very pleasant. We also had some type of strawberry milkshake. That was absolutely phenomenal. We were in the mood for some burgers and didn't want to go home and make her own. I will definitely keep this in mind the next time I want a quick burger. This is a really nice place and I can't speak for everybody else, but my experience was very nice. read more

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This place is unassuming but man, it's one the best burgers in the area. Really fresh ingredients, never disappoints! The fries? Crispy, salty, and delicious. Service is always really quick and friendly. read more

No one in the restaurant but me ordering my lunch for work around 3pm. 2 cheese burgers and a cup of onion strings approx $30. The onion strings were very greasy and there was a pool of grease at the bottom of the cup. The burgers were no where near worth $11 each. Would never recommend. I've had several awesome gourmet burgers from different places and this definitely not one of them. Better off going to Red Robin or better yet Wahlburgers. Their burgers have great burger mix, fresh bakery buns, fresh produce, everything cooked perfectly. Sorry Novi Burger 2 thumbs down. read more

Great burger spot with lots of innovative combos. The boys like the fancy soda machine that lets them mix up different flavors. The meat is always fresh and flavorful. The staff is cheerful and efficient. We will be back for sure read more

Burger 21 - Novi - Burgers Near Me - Novi, Michigan

Checked out this place because of all the amazing reviews on "find me gluten free" and their website states how great they are with Gluten and contamination. That is not the case at all, within minutes I got a massive migraine and sick to my stomach, so I pulled out my Nima gluten scanner and sure enough it found gluten. (Yes I should of totally done this before, but I forgot I had it on me) It is just upsetting due to reviews, their website and their employees being made aware (and them saying "yes, I put the GF bun in). Outside of the Gluten, the burgers (and GF bun) wasn't even that good-especially for the price. At least 2/4 of our party liked it (kids), but they got chicken tenders. read more

Burger 21 - Novi - Gluten found in food - Burgers Near Me - Novi, Michigan

This place is unassuming but so good. We always have great service when we go. The place is clean and the food is hot and good. I love the buffalo chicken sandwich and my hubs enjoys the #2 burger. My son loves their grilled cheese. It's a great place for lunch or a casual dinner. When the weather is nice they have a patio on the side of their building. read more

Great burgers! The Gluten free bun was also good. We had a quick family dinner and every burger we got was a thumbs up. Got a few shareable baskets of fries too and it was good for 6. read more

Burger 21 - Novi - French Fries Shareable & GF #3 Bacon Cheesy - Burgers Near Me - Novi, Michigan

Came here for lunch. Casual, quick burger restaurant we were excited to try. I ordered the #8 bbq bacon burger and my husband got the OMG burger. We were pleased with the menu as there were so many options for burgers. It was nice they had healthier options like turkey burgers or lettuce buns or sweet potato fries instead of regular. We also got a shareable of fries. It was large and perfect to share. They were cooked well. The bbq bacon burger was great. I loved the bacon crisps on top. It was a decent size burger too. My husband loved his burger, it was huge too. We loved all the sauces they had. It was fun to try all the different options. The service was friendly and helpful. Overall, it was a good place for a burger and we enjoyed the experience, but it was nothing extraordinary. We'd probably come back again for a quick burger! read more

Burger 21 - Novi - Burgers Near Me - Novi, Michigan

Easy access to the plaza this is located at. Good selection of burgers and fries. Loved the different sauces to select from. I had the black bean burger and fries. Pricier side of the spectrum for a semi fast food burger. Would come here again if someone in the group is craving a burger. read more

Many of us have our own burger rankings, places that we go for that satisfying meal. For me, it's the basic, fresh burger, near home, with delicious fries. Nothing fancy needed. However, that does not stop me from trying a new place and seeing what else is available. I don't know if it was the odd restaurant layout, the limited menu displayed, or the indecisive people in front that delayed the order process. It should have been easier than it was. I could speculate about the paradox of choice or point out that a large menu probably does not make sense in this type of restaurant, but I won't. Instead, let's talk about food. The restaurant offers numerous patty choices, beef, chicken, turkey and veggie and numerous burger toppings. I went with the Gruyère beef burger, topped with asparagus, bacon, over-easy egg, tomato, and lettuce. I also ordered avocado as an extra topping (which incidentally did not make it to my burger, initially). It had everything on it and should have been tasty, but wasn't. Instead, the burger was fairly bland. As well, the brioche bun disintegrated after a few bites. If the order of the toppings were reversed, the bun might have remained intact. The restaurant offers a vast number of sides. In addition to traditional and sweet potato fries, Burger 21 also offers cheese fries, onion straws, and chili. The onion straws were fantastic - crispy and nicely seasoned. It went well with all of the sauces I selected to try, honey mustard, Thai ketchup, chipotle mayo, cider apple. I enjoyed all of them and will return to try all the others. read more

Burger 21 - Novi - Gruyère burger with onion straws - Burgers Near Me - Novi, Michigan

After trying 5 places to get lunch at 3:30 today we found Burger 21. It was amazing, the owner took our order was patient with our questions and accommodating with changes to the signature burgers. Someone doesn't like Swiss cheese. The 21 sauce is delicious. the food was served hot and promptly, we were checked on frequently. It was a delight! read more

Burger 21 kind of reminds me of shake shack but a bit more reasonably priced. I found the selection of burgers here to be plentiful and they have turkey, chicken and even seafood burger options. They also have gluten free buns and burger bowls which are great options for those of us with Celiac or people watching their carbs. I had the shroom burger on a GF bun and it was delicious. I like that they ask you what temperature you want your burger cooked because I find a lot of the burger chains cook them well done and I enjoy a medium burger. Here, it was cooked perfectly. My fiance had the double bacon burger and he also really enjoyed it. We shared an order of half fries and half sweet potato fries. While I think it's awesome that they have that half-half option, I would skip the fries altogether next time, they were just okay. But if dipping sauces are your jam, they have about 10 different sauces to try. I added a little chipotle mayo to my burger and it was great. If you hit the gym already and are feeling like blowing your entire caloric intake on one meal, they have some pretty yummy sounding milkshakes available such as PBJ and salted caramel. You just may need to pace yourself. read more

Good experience before AND during/after Covid. Owner(possibly manager, but I think owner) was very professional and was picking up the slack since he too is short staffed. The burgers are always fresh, and I love their fries and shakes. Had an issue w the app, got charged for an order I didn't realized I'd placed. I wanted to go back and edit it and it was gone, so I gave up and went elsewhere. Come to find there was a charge from using my card a previous time. The owner reversed the charge immediately when I called amd was very kind. I don't blame him for this, it's definitely an app flaw. App never asked if they can save my card info like other apps do, and I always click no. Will definitely return, but won't use app. Nice to see owner working as hard as the employees. read more

Just finishing up my first visit to Burger 21. I decided to give it a try since I have passed by so many times and have been curious. They don't have a menu board which is kind of interesting, but there are plenty of menus to look at. I could see things getting a little congested if there was a long line. They also require a signature for credit card use, which I will never understand at a place like this. Selection of burger options are great. Beef, chicken, turkey, veggie, and more. I ordered the BBQ Bacon Burger and Regular fries. When I went to get my ketchup, I was pleasantly surprised to see tons of sauce options. Different types of bbq sauce, dressings, thai ketchup, etc. Food came out quickly and was delicious. The burger itself was not too greasy and the fries were great (McDonald's-esque). I liked that I didn't worry about going into cardiac arrest afterwards like I do at other burger places. Burger 21 faces very stiff competition with 4 other fast casual chains in the same strip mall and many others just across the street. It's quality food for a fair price and you should definitely check it out. Skip the safe bet mega-chains next door and try out Burger 21. read more

Burger 21 - Novi - BBQ Burger and Regular Fries. - Burgers Near Me - Novi, Michigan

Went with my brother and I was excited to come here because of our school having an event here, and when I saw $9.29 for my chicken burger I was expecting something special. When I was asked for french fries I said yes, only to find that fries are an extra $3.29 and to that I took them off my order. When it came out my "chicken patty" looked like the inside of a chicken nugget, aka ground up pale meat. It was alright, the bun was probably the best part. My brother got fries with his order and I tried one and it was so salty it made me pucker up and want to spit it out. I decided to try another and it was extremely bland, as were the rest of the fries. Overall would not come back here, way too expensive for a mediocre to poor dinner. read more

Purchased the Buffalo Cobb on my lunch today and sadly couldn't finish it. Lettuce was browning, avocado was not fresh and dressing did little to balanced the overpowering of the Gorgonzola. I normally love Gorgonzola, but did not mesh well with this dish. Chicken was still semi frozen making the experience worse. read more

The food was very good! But the wait was a bit long. They may have just been under staffed but it took around 15 minutes when we were the only people in the store. But the food was well worth the wait!! read more

Burger 21 - Novi - Burgers Near Me - Novi, Michigan

Very good food. Came here for the soft opening today, and I'll be doing a review on my blog later too. We were able to order an entree, side, and drink, so I chose the shroom burger, sweet potato fries, and a cookies 'n cream milkshake. My mom got the Monterey chicken sandwich with turkey chili and a Bananas Foster shake, and my dad got a bacon Cheesy Burger with French fries and a soda. The burger was probably one of the best I've had in a while - thick and juicy. All burgers are cooked medium well there, they said, unless you specify otherwise - looked more like a medium to me but I was fine with that. I'd compare the sweet potato fries to Smashburger's, and both are good. The milkshake was also delicious, and I loved that they have a shake bar in the back of the restaurant - very vintage-feeling! My only dislikes here was that on a normal day, it's a little pricey - my burger was about $7, the fries about $3.30 or so, and the premium shakes about $4.50 for a small. Also, today they had waitservice, and when we asked, they said that will be the norm for the restaurant - so be prepared to leave a tip too. Also, download the app and you get a free Cheesy Burger! So we'll be back for that sometime soon too :) and their delicious fries. read more

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Talk about a big burger... I went here for the preview day (before its open to the public) and I can't believe the amazing service I got. The burger wait time was fairly quick, but it wasn't too busy at the time I went. And the shake came right up as well. They had several employees going around greeting the tables, one guy went as far as refilling my drink at the self serve pop machine because I was too lazy to get up and get it myself, he was a rockstar. I wish the employees wore name tags so I can give them some shout outs in this review. I will for sure be back here for all my burger needs. read more

Burger 21 - Novi - Burgers Near Me - Novi, Michigan

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One of the better "new wave" burgers joints that have sprung up recently. The burgers are made of higher quality ground beef. The toppings are plentiful and they do cook to order, medium is a medium. The burgers have a good taste and they are nice and hot. The fries are ok, nothing to get too excited about. But, they have numerous dipping sauces available and that makes things more interesting. We also ordered a Cobb salad, not bad at all! They took care in preparing it and it was more than decent. Burger21 is also accommodating with special requests. The service was efficient and the people working there seemed to all have a nice, friendly attitude. The decor is simple, clean lines, modern, bright and smartly done. It felt like a sit-down restaurant in a way. I would try it again! read more

Burger 21 - Novi - Nice, simple decor - Burgers Near Me - Novi, Michigan

I have spent a lot of money here, I work close to their Novi, MI location. on their app I have there "Burger Boss" status... I haven't yet seen any perks to this title (future will tell). I have celiac disease= auto immune disorder = CANT DIGEST GLUTEN. Pro's: - It seems as though this particular location I can say does an EXCELLENT job with not cross contaminating. I have never had any symptoms following eating here. They even have a separate mixer for the shakes. KEEP UP THE GOOD WORK ON THAT FRONT. - The food is great tasting and FAST. I have never had a dry burger here and it is always cooked to my liking. - Seriously has the best shakes - I enjoy their signature 21 sauce in fact I think they should market this harder - it is the distinguishing note on the burger. - Staff is EXCELLENT and friendly - best I've encountered if I'm honest. - Owner is so friendly and definitely passionate which is important in food quality. Con's: - It costs about $16 for fries, bacon cheese burger with a substituted gluten free bun. Being gluten free everything is always expensive... I just wish they would add in some extra fries just a bit more in there "side of fries".... I would then say the value is there, because it truly is a challenge finding accommodating restaraunts that do a good/safe job with gluten free. I'm willing to pay whatever just to not be cross contaminated and still have good food. - They just increased their prices - not terribly, Everyone sort of did if were honest read more