Stopped in on our trip home because we knew we could get some good quality food. So if you need a…read moreplace a little ways outside of Chattanooga, make sure you make a visit. Typically our picker eater wouldn't have wanted to eat here, but with the lunch rush still in effect, plus the location just off the Interstate, he devoured his Kid's Chicken Finget Meal. Said it was better than McDonald's. Blackened Blue salad was a huge portion, I probably left half of it on the plate.

Their food is always delicious and fresh. The restaurant is always clean and playing some good…read moremusic. We eat here regularly and never have any complaints. The service is hit or miss but is overall friendly.

Good food and service, just like (almost) always at every CFA. Quick service and food delivered to…read moreour table in less than five minutes. Chicken sandwich and waffle fries were both very good, and the tea was tasty. Employees were friendly. Did have to return to the counter for the dipping sauces they forgot, but no big deal. Inside dining area was clean.

After a day of fishing and some hours before dinner, we decided to place a mobile order to use a…read morereward that was set to expire. We had the 5 count and 8 count nuggets with a large fry and lemonade. This place was packed and extremely busy. My order was not ready at the estimated time but I saw why. The workers were very busy and did their best to get the orders out quickly. Food was hot, missing a few of the requested condiments but not a problem, grabbed on the way out the door.

My wife and I stayed in Fort Payne for a few days so we could do the US 11 Antique Alley Yard Sale…read moreand I ate at this restaurant twice. The food and service were outstanding! I had the NY Strip on one visit and it was cooked a perfect medium rare and seasoned just right. The staff was highly attentive and very friendly.

The food was amazing! Clean environment, good staff, and enjoyable environment. We will definitely…read morego back!

Passing through town, needing breakfast. They was fast food was quick and hot. Staff was not rude…read morenot over friendly but they did curse.

Stood in line to order. Was never acknowledged. Left after waiting for 10 minutes. 1 customer in…read moreline in front of me. Food smelled good, but will never know. At least they have clean bathroom...

No Idea how this restaurant isn't rated higher. We dined there this evening and the service was…read moreGreat. Our waitress, Abby, couldn't have been better, very familiar with the menu and created a relaxed visit. The food: we ordered a Classic burger, was cooked perfect, the Bartender made the drinks great. We are on our travels and are pleased with our choice of the Applebees in Ft Payne AL. Our Hotel Hampton Inn was Way overpriced but the Applebee's experienced eased the pain. Elaine Lewis

We stopped at the Applebee's in Fort Payne expecting a simple lunch, and the service was just…read moreflat-out disappointing. When we walked in, there was no hostess at the front. We ended up seating ourselves, and even after I went to the bathroom and came back, still no one had greeted us, offered a drink, or even said, "Someone will be right with you." What made it worse was that there were two employees in the back folding silverware, but neither one seemed interested in helping. We were basically told the waitress was "in the bathroom," and that was it. No effort, no urgency, no customer service at all. We even had to grab our own menus. If business is slow, you would think staff would be even more motivated to take care of the people who do come in. Instead, it felt like nobody cared whether we stayed or left. That kind of attitude is probably part of the reason the place is slow to begin with. We left and went elsewhere for lunch. Would not recommend based on this experience. April 20, 2:36 PM. I guess you guys don't need the business doesn't make any sense to me but OK and the waitresses work on Tips doesn't make sense to me as well and why the hostess is sitting in the back versus being out front to greet customers is always interesting as well. Update just asked Josh a Cracker Barrel. He just got a $30 tip. I don't know why you guys don't wanna make money doesn't make sense but Josh did a great job at Cracker Barrel. You got 30 bucks tip too bad you guys were I don't know not willing to earn money I don't know how to describe it. It's really strange.

The chicken wings are very good. We got spicy , hot yaki and spicy garlic parm. Service is good…read more We were there on a Sunday and they aren't able to get any football. There are tvs everywhere even outside but I think not even regular tv so no NFL. If you are coming for the wings it's the place! Just don't come on Sunday. No football.

The service and the food is always top notch. Staff is very friendly and attentive. My only…read morecomplaint is that it's is over 90 degrees outside and it's so hot inside the restaurant it makes you want to hurry up and eat so you can get out. When I asked the bartender about it she says that management put a lock box over the thermostat and has the only key. Seriously, the waitresses are all pouring sweat.

Been craving a dipped cone since we left the Gulf Coast of MS. We stopped to satisfy our guilty…read morepleasure. The voice on the drive through order box was less than pleasant. I felt like it was an imposition when I asked the male voice to repeat our order to make sure it was correct. When we pulled to the window I was handed quite possibly the poorest dipped cone I had ever ordered from DQ! When I asked if he would redid it due to the translucent chocolate covering he told me he couldn't redip the cone that that's how it is. My insistence that this was not up to the standard of every dipped cone I had in tre past he reluctantly refilled it and handed it back to me with a wad of napkins. The cone and wad of napkins was so haphazardly presented I was taken aback. Another young gentleman came and offered another handful of napkins and kept apologizing for my disappointment. If you feel the need to apologize for an item you are serving at a fast food place, perhaps the better part of valor would have been to simply retrieve poor cone and replace it with a proper one which it's proudly displayed on the menu. Perhaps the manager should retrain the employees on customer service and how to dip the chocolate dipped cones as other DQ's do so they are consistent across franchises. It may seem like a silly review to some, but yet only reason I go to DQ is specifically for the dipped cones!

Ordered banana split but they were out of bananas. We then ordered a chocolate sundae, and small…read moreice cream cone. I'm glad we ordered a small cone. It would have been difficult to drank a large one. Picked up the order and parked the car. The ice cream cone was melted, and the chocolate sundae turned into milk. We did get one napkin for 2 people. The cone was so soft I had to dump the cream into the sundae. We then proceeded to drink it. We had ice cream milk everywhere. The service was fast, maybe too fast. The ice cream wasn't frozen yet. The shade trees we parked under were nice, and it was a nice cool day. Maybe they should not sale ice cream if the ice cream isn't frozen.

Am not a big reviewer but the staff is always unbelievably chill, captain D's is pretty goodread more

Highly disappointed in the quality of the food tonight. Zero problems with the service but the food…read morewas not good at all. Cold undercooked fries, mushy fish, and dry fried shrimp. We won't be back.

fuck this place ordered food online then they canceled my order for no reason it was so…read moreinconvenient when I work 3rd shift and I'm starving now and I was taking some of the food to my pawpaw who's a diabetic and needed the food to take his medicine

I like Taco Bell it is about the only fast food around town that taste good and usually don't mess…read moreyour order up

Note: I ate at a past time, however I still have past images to describe my experience…read more Latest Update of Fort Payne, AL as of May 24, 2025: This is my first ever review, but I rank these places out of three categories The Service (how fast and accurate the workers are) And The Food (If the food is at least prepare freshly or taste good) For the service, McDonalds is VERY good, I will say I had usually only one bad experience with them where they will get my ONE of my orders wrong, however, that is very uncommon, they usually ALWAYS get my orders right, and if something happens you can always let them know, however I will have to rate the service 4/5, I think they do a good job! And for the final one being food, honestly, McDonalds is McDonalds, the food is usually going to taste the same, but I feel like they do a great job, I think most would disagree but I think they do a great job so I'll be giving them a 4/5 Service: 4/5 Food: 4/5 Grade: 8/10 Overall, my advice for anyone eating at McDonalds, I recommend eating when the time's aren't so busy, this includes the early Afternoons, Fridays, Saturday & Sundays, that way you can get your foods fresh, otherwise, McDonalds might get your orders wrong or you may not enjoy the foods here during Busy Hours.

This was the worst customer service i have ever received. So extremely rude to my grandmother, they…read morewould not let her speak but constantly interrupted. she was very nice and still received attitude. they made us pull around for our food when everyone else behind us got to pull ahead. we order 20 nuggets and fries. go to taco bell, they are way nicer.