I'm sorry. I don't usually complain but I can't bite my tongue about this. I went today through the drive thru and ordered 2 large onion rings and a large fry. I waited at the window for the order. The lady came back to the window about 6 minutes into waiting and said "we're just waiting for the onion rings to finish" which was fine. I understand that it was about 30 minutes after you finished breakfast. But then she came back almost 8 minutes after to tell me that they were out of onion rings. I waited almost 15 minutes for you to just tell me you did not have onion rings? After you had already came and told me that we were just waiting for onion rings to finish? Had I not already paid for my order I would have driven off. And I really did not wait to wait for them to do a refund on my card. The whole situation was ridiculous and a waste of everyone's time. Not just my time but also for the 3 cars behind me. read more

The manager Marie was amazing. The food was delicious. The burger was perfect. I had a very good experience and the customer service was exceptional. What a great experience one of the cleanest Burger King's. I have ever been to. It was very clean. I will be going back. read more

What can I say? The food was cold and they got my drink order wrong. They do not pay attention and the service was slow. If there's a reason not to eat Burger King anymore, this is the reason. This particular franchise is incredibly poor quality and they need to train their employees. read more

I took the kids for burgers today at Burger King in Loxahatchee (the Acreage.) Oh boy...what a real joke that was!! From the time I got there (only 2 cars were ahead of me in the drive thru,) until the time that I got to the pick up window, 25 minutes (YES 25 MINUTES!!) had passed. Since I've had issues with this location before, I decided to check my burgers before leaving and thank God I did because the meat was cold!! Not even lukewarm, but COLD!! I checked all 6 of the burgers and they all had cold meat. I showed the drive thru employee and kindly asked her if she could at least warm them up so we could eat them. She seemed to not understand what I was asking. So I asked if the meat had been just sitting there and she told me "yes" and went on to say that it's cold because its a busy time for them right now." She then snatched them from me in a very ugly manner. After witnessing how she was acting, I then asked her to just refund my debit card because I did not want to risk her possibly doing something gross to our food. (Her behavior spoke volumes about her character.) She grabbed the card from me and took about another 5 minutes (she stepped away from the drive thru register where I could not see her) then finally gave me the receipt showing the credit. This lady was rude with a very nasty demeanor. Definitely not the kind of employee I would allow to work for me if I owned a restaurant. Never again will we frequent this location. There's way too many good fast food locations nearby to have to tolerate this irate behavior from a fast food restaurant. read more

The app says burger for breakfast. We get to the window and they (the manager standing at the window) don't want to do it. They said we don't do lunch till 10:15. The app we ordered from said it was available! Told us it would literally be up to 30 mins to make one burger. We told them to cancel the order. Then they say "okay give us 5mins" Like how lazy are people now days? Literally took them less than 5 minutes to do it. Thankfully the food came out correctly but why put up such a fight about it? We didn't ask for anything special. read more

Theres a lot to be said about this BK. First they rarely get your order right. Second don't ever order online. If they don't give you everything you order well they get you good cause there's never a receipt to be found so you can't go back and get your food. it's terribl! There should be 1/2 or 1/4 stars cause that's what they deserve. corporate needs to get involved cause this establishment is giving BK a bad name. read more

Went on 1/08/24. Worst food I've ever got, I had a couple bites and then just had to toss it Would go back if they offered to pay me read more

Do not go here! So my husband took my son to get a Spider-Man burger... we don't have it. Ok. A kids meal. We don't have that either. Ok a shake. We don't have that either. Ok a cheeseburger... oh we can do cheese burgers. Ok so he ordered the burgers and fries and drinks. Fries were cold and hard. Where's the manager? This place needs serious help! I will never go there again. I just moved to this area and I always see the BK dead. Now I know why! So sad that i has gotten to the point where they don't have much options because they don't have anything How does this happen? Where are the district managers? There are several people not doing there jobs. Just saying read more

Go literally anywhere else. This is the worst fast food restaurant, I've ever been to. I hate that it's one of 2 options in the area, which is the only reason I've been back. Taking more than one order at a time, seems to be beyond their training. As an experiment, I've timed my drive-thru visits, and their getting slower (last visit being just shy of 10 minutes) and it's a crap-shoot as to whether or not your order will be correct. I'm not sure where they are hiring from, but they seem to be shipping in the slowest (not referring to speed) employees. Go there once, just to confirm what I'm saying, then forget it exists. read more

They can't get a order right if there life depended on it. The whopper was thrown together by a two year old, and it took forever to get our food which was missing 2 items read more

Negative 5 stars. Four cars in drive through before me. Took 10 minutes to even come on and ask what the first car wanted. Next car was STILL WAITING To give order when I left 20 minutes into waiting at this point. I went inside to see workers just standing around staring at a poor guy who had paid but couldn't get a soda? So I just left...crap service. Just crap & they aren't short because I saw more than enough people behind the counter looking very busy or just staring at the guy who couldn't get a soda he had ordered- like the twilight zone! Apparently he had even spoken to the manager?! Insane... read more

This is by far the worst Burger King I have ever gone to. It is right by my house so naturally when I want to get Burger King I go here, but every time they disappoint me. Every time I go here the wait is usually no less then 25 minutes no matter what. For fast food, this is the slowest and worst service of any restaurant I have ever been to. Even after the wait you would expect a nice hot meal but, then the food is cold half of the time. I know though that this is not the staffs fault, as they are obviously overwhelmed and understaffed on a daily basis. If they improve this, I'll be happy to return but until then, I'd try to stay away from this location. read more

Worst Burger King ever. How do you manage screw something up every time. EVERY TIME?! I'll never eat here again or any other BK for that matter. read more

The lady Jaime(manager on duty gave me a stressful ordering process she closes the store at 1030 not 11 as advertised, I've been coming to this location for almost 17 years and I've never had an extremely rude experience my name is David and willing to meet with general manager to deal with her issues, however I do not think this job suits her, I overheard her talking trash behind the counter about me and my companion(I don't think she knows we heard) I'm not trying to fire anyone but leave your personal life at home and come do your job. She runs her crew chaotic and they had even mentioned some issues with her I'd prefer not to say. This being said I will never be coming back to this place unless pascal is working he's the nicest guy takes care of any issues and keeps the place clean and in order. I do not know pascal outside of Burger King long story short I'll only come if he's on duty. I truly hope that hq reads these reviews and gets back to me asap, thank you and have a good day read more

The food is absolutely horrible. Bought the chicken sandwich's that were advertised and they came out basically like subs THAT WERE NOT EVEN COOKED ONE WHOLE SIDE WAS RAW. Definitely would love to make a call to the health inspector. DO NOT ORDER FROM HERE. read more

Burger King - RAW CHICKEN SANDWICH - Burgers Near Me - Loxahatchee, Florida

Absolutely worst Burger King I've ever been to. Not because of the food. Service horrible. Understaffed. The staff that is there just doesn't care. This is an obvious management problem. My guess is a new manager will be brought in or this location will go out of business. Meanwhile, all other stores in this location are great...shame, would have given negative stars if possible read more

Sometimes I ride out these bad experiences just to to be able to share them. It took them 10 minutes to take the drive-through order and another 10 minutes just to make the food and they gave me the wrong sandwich. Then I asked for a replacement sandwich the manager had an attitude and took another 10 minutes just to bring the wrong sandwich again. Just go to the one on blue Aaron read more

You can't beat that cheap ice cream cone price .69 cents I go there often to get cones for my dogs.

the new manager their(African american) has that place running tip/top of there's something wrong with your order he will make sure it's fixed Ive been going there since they opened and he by far the best I've had to meet because of him I'll continue to go there and that's only because of him.was just there the closing managers name is Jaimie tonight she closed and locked the doors at 22:45 and didn't let anyone in or order she had a terrible attitude and said some rude things to me she's going to make people not want to go there, I convinced her to get a meal and she threw my food out at me and my fries were cold as soon as I got them. if I see her when I pull I'm I'll leave lmmediatly. but the other guy needs a raise or appraise for his work and dedication to your company. read more

Food took forever which wasn't even the biggest issue... the BIG issue is having this poor guy rinse the outside while it's RAINING. What a way to treat your workers... Spread the word. read more

Burger King - Burgers Near Me - Loxahatchee, Florida

Every month on the first Wednesday we have a car show there so this time I decided to go in to order some food I asked for what was shown on the menu and I mean a video menu the 10 hot wings when the person behind the counter says oh they have been discontinued and I asked why is it still on the menu so I said OK then just give me the 10 wings oh they don't come in 10 he says they come in only eight I don't think the employees in this business know what's going on or have been trained on the items in their menu read more

worst service I have ever encountered in my 40 years of life. This place is so terrible that I literally created an account just to leave this review. I've seen better service in prison. The "employees" ignore the customers, goof around and curse the entire time and literally mess up every single order they take, of which you're waiting 20 minutes just to get. read more

If I could give 0 stars, I would. I am at this Burger King nearly daily for many years, I am extremely patient because I understand they are overworked and underpaid, I sat patiently at the drive through waiting to order, I did not say a word until she spoke on the intercom to give her time to help her other customer. All I asked when she responded was "Can I get a whopper jr. meal" when she responded by mocking me and saying "a JR whopper meal...." I responded with "uh, ok" where she repeated what I said in a mocking tone. I then got agitated after SIMPLY TRYING TO ORDER A WHOPPER. Last thing I said to her was "Fuck you" Where she responded with a wonderful "Fuck you too bitch." Called the manager in the morning to sort things out, where he did absolutely nothing and I'm not even positive he gave his actual name, so here goes a corporate call. Manager was supposedly "Herbert" read more

Absolutely the worst managed BK I have ever been to. Placed my drive thru order at 9:05 and was told to pull forward so they can bring it out. By 9:25 I gave up and walked in. Realized there was an employee sitting on her phone at a table. No one else was in the dining area. I asked the cashier about my order and the employee (Shaniece) stood up and proceeded to tell me how they only have one person in the back cooking. I explained that I had zero idea and thought my order was forgotten. She proceeded to mouth off about the one sole person cooking (as if that is my fault) and now my order was ready so I could just go. I asked the cashier who she was and she said the manager. As I was leaving I walked up to Shaniece and asked if she was the manager. She said yes. I said a good manager wouldnt sit on their phone while drive thru orders are taking 20 plus minutes. She yelled "you got your food so you can leave now" and proceeded to walk away waving her hand and still telling me to leave and she isn't going to listen to me. She walked in the way back (still not helping the employees out). Her unprofessionalism and attitude were absolutely appalling. Way to go Shaniece....corporate will be getting a formal complaint about you. read more

Took 20 minutes in the drive through for 2 small sandwiches... ridiculous.. the workers moved so slow

Paide for 3 Whopper meals with cheese.. see what I got.. not a nice BK burger.... Wow . Just Wow... Really?! read more

Burger King - a hamburger and a cup of coffee - Burgers Near Me - Loxahatchee, Florida

I only go to fast food joints because I'm really short on time, but this place was a 15 minute wait for 2 burgers. The little chick at the counter had an attitude and pretended that I made up "bacon cheeseburger". Yes that's unheard of. I guess it's just too difficult if you say anything other than 1 through 10 or point to a picture on the wall. Then had to beg for unsweet iced tea, sorry it was so strenuous to push that button when the tea comes out into the cup. I know how hard pushing buttons can be. Manager yelling in the back. You know I'll just go to McD across the street next time read more

Go anywhere else. Everything here is trash including the staff. Most basic job imaginable and it's still too difficult for them

This is where to go to get great food and my order is always done right. Unlike that crap hole McDonalds. There is one manager who is tall and she is the best in there always friendly and helpful and professional. Great place to eat at read more

It's 3:10pm and I'm the only person in this BK, so why can't I find a clean table in this entire dining area? I can only imagine how clean the kitchen must be. read more

This place sucks the fries are ALWAYS cold and stale, even when I think "maybe this time they won't be" they are! It's ALWAYS a long wait, and there's never any customers!! Burger King, if you're reading this, please save yourself some time and stress and close this location down. Always a disappointment. read more

I like the Impossible whopper. Unfortunately this location is dirty and needs a facelift. Really old and wear down