The guy working the overnight is super nice, but the overnight on the weekends is super busy and they should hire an additional person.

Bad staff the manager doesn't want to fix the mistakes they made. I used the bk app and there was enough points on there for the meal. The kid at the register took the order code then the points disappeared. However he said he needed the code again but because I used it already with him it took the points away so I was unable to get the order. I asked to speak the manager and the kid comes back saying how we can't help you. Fucked up read more

Worker messed up my order 7 times I do not recommend the guy does not understand anything I told him my order on the intercom and he kept putting in the wrong order so I had to order at the window read more

The food is excellent. The prices are good. The staff are very pleasant and extremely helpful.

We went last week to the drive through. There was no one in line and we were in and out in just a minute. The man at the window was pleasant and the food was hot. The chicken fries are great! You get what you'd expect from a BK. read more

Whoever was working sunday night 10/26/2025 said the store was temporarily closed for 20 minutes, then i went back and they said it again. Sounds like they are just mooching for money read more

The ketchup is water Down a little :( the packets are better the hash browns was cold :( I wish I ordered the bacon, egg and cheese not to sausage she never told me but it was good and hot the service was ok when my food was done she just looked at me and out the bag on the counter when I was being played, saying, please and thank you she never said a thing read more

Burger King - a sandwich and tater tots on a table - Fast Food Near Me - Wilmington, Massachusetts

this place was awful!!!! for some reason the line at 2:00 in the afternoon was 25 minutes. the food was too hot and burnt my mouth!!!!!!!!!!finally the guy at the counter fell asleep for the 24 hour service!!!!this place is bad bad baddddddd read more

I will start off by saying the employees were very nice, understanding and accommodating. Half the food was good, however we ordered regular chicken fries and regular mozzarella fries. We ended up getting fiery chicken fries and fiery mozzarella fries. My 9 year old son bit into a chicken fry and immediately new it wasn't right. Thankfully he didn't have a reaction, he just spit it out and said hot!! I then opened up the mozzarella fries and they were red, clearly fiery. I brought them up to the counter, the girl ordered us the correct ones and they were delicious. I am writing this as a warning, for the people who cook to please pay attention. Children can have serious reactions to spicy food, if they're too young they might not know that it is bad to rub your eyes after touching spicy food. I'm not trying to get anyone in trouble, I just want the people that are cooking the food to please pay attention, you are responsible for everything coming out of your kitchen. Thank you for your time. read more

Burger King - Clearly fiery mozzarella fries, not regular - Fast Food Near Me - Wilmington, Massachusetts

Total bullshit they lock the doors at 845pm could not utilize drive thru do to over size vehicle, people inside just ignored me ,Will call corporate and the owner in the morning read more

Never again. Ordered through yelp. Order didn't river with the fixings I asked for. Chicken sandwich had so little mayo on it that after the second or third bite, I couldn't swallow it it was so dry. read more

Best BK in the area. Food is always fresh, the staff is friendly and fast service !! Inside of the restaurant is clean as well !!!

Food tastes delicious but I got outrageous food poisoning. If you're hungry enough and don't mind risking getting up in the middle of the night to vomit then roll the dice. read more

My wife and family had lunch at this Burger King and they were informed that they had no burgers! A no Burger Burger King! Borderline criminal if you ask me. The chicken sandwiches were good though but seriously who manages this store! read more

The Food was decent and hot, unfortunately the .....the service was rude when delivering it .....and men's bathroom was disgusting and not clean... read more

Burger King - Burger King - Fast Food Near Me - Wilmington, Massachusetts

Terrible service. The "tacos" were nothing but deep fried frozen taco shells with a small blop of meat like stuffing. No lettuce, no tomatoes, no sauce of any kind. The sandwiches were wrong. Extra lettuce on a whopper meant two tablespoon size pieces of wilted lettuce. Better off driving to Tewksbury or anywhere else. read more

This place had good food and I am not free and had more available choices than Mickey D's but now with them cooking in peanut oil it's very unsanitary and not good for kids like me too who have peanut allergies please make it not free again but since it's so important to my childhood I'm giving it a two star review instead of one read more

This place is the worst. They are rude and don't care how they treat customers. Food suck and is always cold or taste old. The inside is always dirty and never cleaned. They should be closed down. They give Burger King a bad name. read more

I've been really avoiding fast food lately mostly because the food was always stale. I made complaints to many McDonald's always about the stale roll. Was starving and stopped at BK. Was very happy to be waited on by a friendly person and received fresh food. Hats off to BK Wilmington MA. read more

I did not experience the slow service that other reviewers commented on but was only there once. It was not overly busy and my service was acceptable with no noticible delays. The food was typicaql BK fare with no discrepencies noted. read more

It's a decent place. Sometimes you just want to be "not hungry" and this BK fits the bill. You will never walk away feeling "DANG!!! That was amazing!!!" However, you won't be disappointed. Reasonably clean and free of odd smells. The staff is pleasant and attentive. If your in the area, pop on in. read more

So the last 3 Saturday's I've been getting this woman in the drive thru who is rude as hell, she doesn't listen to your order at all if you ask for a breakfast sandwich she doesn't ask if you want sausage or bacon she just gives you whatever she wants and she always yells "WHAT!!! HUUUHH??!! When I told her 3 times I needed a second to ask my daughter what she wanted for breakfast. Then I get up to the window this time and she hands me a regular milk when I asked if they had chocolate 3 times and also didn't even put the order of my French toast sticks in and when she did she only put 1 instead of 2 which I also told her about 3 times. And she is just miserable. The funny this is that no one is here, there was maybe one other person in the drive through! I worked in restaurants from 12-21 and not slow ones either. This is the worst store to go to for service and I've never seen ratings this low for anything. Every time I go here there is some issue and my order is messed up like last week when she put 2 sausage egg and cheese croissants instead of bacon egg and cheese which I told her multiple times, same lady she just don't care and of course they want 15$ an hour minimum, not for this service read more

This particular Burger King is awful. Not fast food at all. The staff are a hopeless mess. I do notice the drive thru got a lot of apologies but not the folks that took the time to get out of their cars and come in. The older (I assume management) is just barking stuff. If a manager ever talked to me the way these people do to their staff I'd walk out on the spot. Cranky and not a fun environment was my observations. That said, when the food finally did come out.. they got the order right. They didn't ask if I wanted sauce with the Chicken Fries but other than that hiccup it was okay. The store was relatively clean but I think that's because the clientele mostly use the drive up. The only people that came in really were older senior citizens. read more

Went at lunch time on a Thursday, and there was no wait at the drive up - only one car ahead of me. The food was hot, and the girl at the window was pleasant. I was on my way in under a minute. Can't beat that! Had a coupon, too! read more

This is the worst Burger King I have ever been to, worst place for fast food. The service is terrible, the manager is incompetent and does not apologize for any mistakes they make, she's rude and the drive through is awful, nothing but rudeness there. The last couple of times I went there you can see other customers having their issues with the staff also. Headquarters should hit the reset button with this location and get a new staff from management down. How this manager has survived this long there shocks me, any other business would of terminated her years ago. read more

Worst BK in the whole universes!! Drive through takes an eternity and staff is beyond rude. I cannot believe business is active. They advertise closing time at 12am but show up at 10:30 and they are closed?! I'm forced to go to Mc Donald's. McDonald's in Wilmington is 10x better. Great customer service. read more

Because I can't give zero. Slow service. Ketchup and lids are not stocked. Guy came in and said the drive through worker was swearing over the intercom. Overall makes me wish I went to Taco Bell read more

The burger king on Lowell st in Wilmington is horrible. Not only did they screw up my husband's burger but there were two guys right behind us and their burgers got screwed up. Plus the burgers were cold and we ate them there. I don't even want to give them a 1/2 star but it won't let me post without clicking on a star. Pretty sad when you can't handle a fast food job. Hate to see if they had a real job. read more

I would give it a zero if possible. This place is so slow and not even worth calling fast food. Not recommended at all.

So I work a 18 hour day and barely eat I have stopped here after midnight 4-5 time and have never got my order correct. Always mayo and cheese even if you don't buy it... Shake machine is always broken so don't bother. I wish they just close because I could save money just because I'm to tired to drive to the other side of time.... read more

Terribly slow- every time. If it wasn't for its convenient location I would never come back. I don't recommend it here.