Eric Bonilla and the staff at American Appraisals were exceptional in helping me with my trust…read moreappraisal. I have worked with other appraisers in the past, and I can honestly say this was the best experience I've had. Eric was extremely knowledgeable, professional, and took the time to explain the entire process, making everything easy to understand. The level of communication, attention to detail, and customer service was outstanding from start to finish. I highly recommend American Appraisals to anyone in Kern County who needs professional, accurate, and reliable valuation services. Thank you for the excellent experience!

Eric was professional, detailed, and accommodating. I will endorse him 100% . Quality work!!!read more

Great experience! Loved the lady we spoke to on the phone before going. Great communication between…read moreus and the staff. We got our wedding pieces done with plenty of time to spare. Thank you so much!

I had a charm that I wanted turned into a super simple ring. The jewelers we're polite and helpful,…read moreshowing me many options, but they did not push me to make a ring I did not want.was told it would be a week, but they called me the next day with exactly what I asked for. Would recommend!

I took an item in to have engraved, the lady at the counter explained it to me that what I wanted,…read morethey did it differently than what was existing and that it would be different than the original . Gave me the name and phone number for someone who could do it the way I wanted

Just thought it was rude that I got there and the employee saw me and it was a little more than 30…read moreminutes before they're supposed to close and they wouldn't open the door for me. I'm just not used to treatment. It's not like I was there in the nick of time, it was 30 minutes before they were supposed to close explanation or anything. I don't live that close so I was just really annoyed.

Robert, the owner, on time. Fast and efficient. Fixed our 2015 80" Vizio…read more I will call him for all my appliance needs from now on!

Highly recommend using them for your electronic needs! Robert was informative and helpful !read more

I took my necklace to get repaired after it was broken in half. The employee helping me at the…read morecounter was very helpful and was able to work out a great deal to repair my necklace. The entire repair only took one day. The price and service was amazing. I would 100% recommend anybody looking to buy or repair jewelry to visit this place.

The sweetest young lady helped me at Roco's. I failed to get her name. Had prongs checked and…read moreearrings cleaned, free of charge! Got a watch battery installed as I waited. Locally owned, give them your business!

We brought in multiple pieces of WHITE GOLD jewelry to be repurposed into a new engagement and…read morewedding set. The items included four rings, multiple diamonds, and a 2-carat sapphire. Because we were supplying the gold and gemstones, we expected most of the cost to be labor and custom design work. We were quoted approximately $2,000 for the project. While that seemed expensive, we agreed to move forward based on the quote we were given. Then came the real problem. After nearly FOUR WEEKS of waiting with little to no communication, we were suddenly told the project would actually cost $4,000--double the original quote. The explanation given was that there had been a "misunderstanding" regarding the original price. I do not find that explanation believable or acceptable. A quote doesn't accidentally double after a month of holding a customer's jewelry. If there was confusion, it should have been identified immediately, not after weeks of wasted time. We trusted this business with valuable family jewelry and expected professionalism, transparency, and honest communication. Instead, we were left feeling misled and frustrated. The most disappointing part is that we only came here because our trusted jeweler couldn't meet our timeline. Looking back, waiting for the jeweler we already trusted would have been the better decision. Whether this was incompetence, poor communication, or a bait-and-switch pricing tactic, the result was the same: four weeks wasted and a complete loss of confidence in this business. Proceed with caution. If you choose to use this jeweler, get every detail in writing before leaving your jewelry with them.

A second visit, phone call first, Knight's Jewelers totally redeemed themselves and then some. We…read moretook a variety of stuff that needed repair, batteries and adjustments. When we returned repairs were completed and batteries changed, We enjoyed talking to staff members and did a bit of browsing. We highly recommend Knight's jewelers

The shop owner was friendly & quickly replaced my watch battery while I waited at an affordable…read moreprice. Let's support our local small business community and shop local!

Do not go here! He does not accept ATM cards or credit cards because of chargebacks. You will take…read moreyour clock in here and he will tell you that he will need to charge you $900 to rewire it. You will burn $50 for nothing. I should've listened to the comments that I read about this business before coming.

Bought what was supposed to be a $800 14 karat gold bracelet and found out 2 months later by 3…read moredifferent shops it is actually 10 karat gold and worth about 370. Never again

I ordered a Seiko Special Edition Watch (King Samurai Save The Ocean Manta Ray) from the company's…read morewebsite. They were the cheapest site on the web. I hadn't heard of the Jewelers and hesitated. They had one watch left and pulled the trigger. My watch showed up 4 days later from West to East Coast packaged well with papers and registry of authenticity. Watch is more brilliant than in stock photo. I'm happy with watch and wouldn't hesitate to order again.