Place is a joke. Employees are so rude! Went here to get a new battery for my car. This guy comes…read moreout to look at it and I closed the hood because you know this is Lubbock, weirdos everywhere and having your hood open for them to do whatever and didn't want to leave it opened and unattended. The guy looks at me and says to my dad "Why did you do that? I don't know why people always close their hoods." Like sorry, it's not your car man... didn't think I could offend you with closing MY HOOD!!! Totally sexist!! Will not be back, O'Reilly's will have my business from now on.

Wow! I have never been treated so rudely and made felt like an idiot like I was today by "manager"…read moreRaymond. I went in looking to by a battery for a used VW that we just purchased. It is a kit car so not sure what year the motor is. Well Raymond asked me no less then 5 times "what year is it" and I answered each time with "I don't know". He gave me some cock and bull story about it won't fit if not right size and so on. Now this is a KIT CAR so I can make pretty much any size battery work. So again after being treated like I was an idiot, we went next door to O'Reilly's where they bent over backwards to figure out which battery to buy and if it didn't work I could bring it back. So $155.00 and a GREAT experience later we left with battery in hand and let me tell you I WILL NEVER GO BACK TO ANY OF YOUR STORES AGAIN! Good job Raymond! And I did rate with 1 star only because I couldn't rate a negative! Oh and trust me I will share this experience with everyone and everyone who will listen because there is more than one choice for auto parts and supplies thanks for narrowing it down for me!

Today September 16, David was the first to arrive from AutoZone to help me get my car started…read moreunfortunately it didn't work so we went back to the store. Abby brought with her all of her tools and I bought a new battery so She put it in and I appreciate them very much. I do want to recognize both Abby and David. I think they're awesome and the world needs more people like them.!!!!

I called this location to get an estimatr on the supplies I needed to do an oil change. Mike and…read moreAbby helped get all the supplies together and rang me up as soon as I got there. A super friendly and efficient team!

So I've been going to O'Reilly's for a lot of years. I've never had the best customer service as I…read morehave had with Bubba. He only wasn't just polite, but he was very helpful and more than one way. I had a lot of trouble with getting my parts and he really helped me out for my oil leaks and with the simple stuff as antifreeze windshield wipers returns and ordering parts to be there on time definitely will take the extra miles to come back to his store

so short story long I went here today because my alternator had gone out on my vehicle and I had it…read morereplaced. My wife got the alternator and had a mechanic friend replace it while I was at work, I brought the old alternator into the place and explained three times that my wife handled the transaction and I wasn't sure what number the warranty would be under to which he responded that the warranty would not be under my daughters number and probably the mechanics. Thus implying that I married my daughter?! you friggin sicko. done with orileys if that's the kink your into... back to auto zone!

Recently switched due to a corporate buyout of my previous oil change spot. The other company…read morestarted out fine then reduced services, upped the prices and have a lot of employee turnover. That always signals a deeper problem. Lube Pro did good work and was well priced. The wait was average as expected at a better shop. I'll be back

Do a great job. Great prices and done efficiently. They were thorough with our car's service…read morerecommendations given but not pushed.

Everything is right with this place. Extremely fair pricing, Bradley and Trip are great and it's a…read morepleasure to do business with them on a regular basis. I wouldn't have it any other way.

Pick-Up Pals is top notch! I would recommend them to anyone. Had a small hiccup with my first…read moreitem, but Calvin and the guys at Pick-Up Pals did everything to make it right. I really appreciate their helpfulness and professionalism. Go see the guys at Pick-Up Pals for your next truck accessory.

Service as advertised without any add-ons. Highly recommended A-Ivie's Transmission Service.read more

COME HERE FOR HONEST MOTOR ADVICE …read more I called A-Ivies Transmission with some questions concerning my transmission. I spoke to Wade ,who I'm assuming is the owner, and he let me drive up there and get my computer checked and his analysis of what was going on FOR FREE. I'm not saying this will happen every time with every customer but the customer service was outstanding. Considering the fact that mechanics and mechanic shops often times try to up sell you or BS you, Wade was upfront with me about what was wrong with my car and his personal advice. Thank you A-Ivies!

I run a repair shop in Dallas, Tx. I have been dealing with Mark for twenty years. Does what he…read moresays he's going to do, he deals with parts that are hard to find and is at the mercy of individuals and suppliers alike. He's a man who is not willing to take shit off of anyone least of all dumbasses. You internet experts listen to what he has to say he knows more about these thirty year old trucks than you ever will. If you disagree with him do it after you hang up you called him. He was wrong once on a deal we had and like a man will do he admitted it. I wouldn't recommend threatening him he will call your bluff and met you. It's easy to have misunderstandings when snowflakes deal with men.