Extremely detail oriented, great communication and very timely. I appreciated that they didn't try…read moreto charge outrageous prices. They were very knowledgeable and helpful. 10/10 recommend and planning to sign up for the cleaning/maintenance services. Glad I found moore's spas. They did a much better job getting my hot tub into a tight space than the company I purchased my hot tub from. Above and beyond excellence.

I purchased my Jacuzzi spa in 2003. Thanks to Taylor and Rachel it is still running and looking…read moreamazing! Their service is exceptional and reasonable. I have had a couple close calls when I thought my spa was done for. I was at the point of discussing the purchase of a new spa with Rachel but Tadd came through and diagnosed the problem and saved the day. Most recently (Aug 2025) I had an electrical issue that Tadd found and Taylor was able to professionally and effectively communicate the issue to my electrician to get my spa back up and running safely! I am grateful for their commitment to their clients no matter where they are.

We had a motor pcv connection leak for our jetted whirlpool tub…read more Matthew found the leak. The pump motor was not secured to the floor and when the pump was turned on the pump motor would vibrate and move around. The vibrations caused the pvc pipe connected to the pump to become loose and leak. He secured the motor and repaired the leak. He also noticed the ground wire of the pump was not grounded so he got it grounded too. If the ground wire had come in contact with the tub someone would have gotten electrocuted. Matthew fixed all those things and was finished in about an hour. Now out whirlpool works safely again. Great good. Great price. I would hire him again.p

Matt did a great job getting our spa back up and running after it being down 10 months. He was very…read morethorough with his cleaning!

On June 17, 2023, Jon repaired my 30 foot round above ground pool. He located and repaired several…read moreholes in the liner of my pool. He was courteous, respectful, and professional.

We talked to several other Pool companies before one of our friends referred us to Jon. He really…read moreknows the pool business inside and out from installation to pool maintenance and repair to really anything pool related. We are truly happy that we moved forward with our pool install with Jon at TN Pool service and repair. We highly recommend them in their services.

Rip Current has been amazing. I had a lot of problems with my other pool company and Josh and his…read moreamazing crew fixed everything. Josh is an expert in all things pool. Anytime I had a question or problem (no matter how seemingly minute) he responded and addressed it quickly. I cannot say enough about this company. When I sold my home he talked the new owners through pool care and went the extra mile to create a smooth transition. If I still lived in Nashville, and still had a pool, I would be using them for life. They have always gone above and beyond and are the best in Nashville!

Eric is prompt, professional, and a good communicator. He arrived in a timely manner when called…read moreand diagnosed the issues while letting me know exactly the steps he took and what he discovered. Eric's follow-up was at the appointed time and he solved the problem. 10/10 will use this service again.

These guys are very professional and does the job right every time! Goes above and beyond.read more

We have been using them for 4 years now the service is outstanding ! Hats off to David and his…read morecrew.

Great service Nice people…read more Keeps our pool looking great Would highly recommend Very knowledgeable

Great service. He was responsive and professional. He explained everything clearly, found the…read moreproblem, and gave me a fair price. I'd definitely use him again.

It was tough for me to find someone as reliable and knowledgeable as Jake. I am so grateful I found…read moresomeone to help me with my hot tub.

Great service, exceptional knowledge. Answer my questions with courtesy and great products,…read moreincluding all of the chemicals needed to keep my tub in perfect running order.

Connor answered all of my questions - presented himself professionally- and followed through on the…read moreinstallation of my new hot tub and sauna. Not being an expert in water balancing he, assisted me with everything including the installation intelligent water system. The whole team goes above and beyond! Buy with confidence from the Hot Springs Franklin Team