Teeth and fingers are never a good thing, unless, those fingers are from Dr. Mccaffrey or Dr…read more Angela. Your teeth want to meet those fingers because those fingers will make your teeth shine! BMD (Burleson Modern Dentistry) has a professional staff with a calm approach to taking care of all your oral needs. Tooth needs gone? Teeth need straightened? General check up? Shoot, this place is the place. They will get you scheduled, checked in, checked on, and out the door with a healthier mouth.

I would first like to say that I was very satisfied with my initial visit to your office. From the…read moremoment I arrived, the staff was welcoming, professional, and made me feel comfortable. My cleaning and exam were thorough, and I left feeling confident that my concerns were being taken seriously. Unfortunately, my experience following that appointment, specifically regarding the referral to the periodontist, left me feeling disappointed and frustrated. For that reason, I feel it is important to share my experience and the concerns I have about the referral process. I am writing to formally express my dissatisfaction with the referral process and my experience during my recent periodontal consultation. During my exam and cleaning, I discussed my concern regarding an open embrasure (black triangle) with my dentist. Based on that conversation, I was referred to a periodontist to discuss a gum graft as a possible solution. I scheduled the appointment and took time out of my day because I trusted that this referral was appropriate for my condition. At the consultation, the periodontist briefly examined the area, asked what my primary concern was, and after I explained that it was the embrasure, immediately stated that a gum graft would not correct an embrasure. He then said the general dentist would need to discuss restorative options such as a veneer or crown instead. After the appointment, I was told I owed a consultation fee. I questioned why I was being charged for a consultation regarding a treatment that the specialist immediately determined would not address my concern. I was then told the consultation was also intended to determine whether I was a candidate for a veneer or crown. That explanation does not align with the reason I was given for the referral. I was referred specifically to discuss a gum graft-not to obtain clearance for a veneer or crown. My concern is not that specialists charge consultation fees. My concern is that I was referred for a treatment that the specialist determined almost immediately was not an appropriate option for the condition I was referred to discuss. This resulted in an unnecessary appointment, wasted time, and an attempt to charge me for a consultation that, in my opinion, should never have been necessary if the appropriate evaluation had been completed before the referral. For that reason, I declined to pay the consultation fee. I don't believe that I should be financially responsible for a referral that appears to have been inappropriate from the outset. I am requesting a clear explanation as to why I was referred for a gum graft consultation when the specialist determined almost immediately that a gum graft would not resolve my primary concern. I also ask that your office review the referral process to help prevent other patients from experiencing the same situation.

You have to make an appointment for everything even if it is an emergency. I had a crown put on…read moreand the Dentist said to call and come in if it came out as it was a temporary. The pain was terrible, but they couldn't get me in for two weeks. Not going back there!

We absolutely love Alsbury Dental. We had been going to another dentist in town and we're so glad…read morewe switched to Alsbury Dental. First off the front desk staff are amazing.. giving us a breakdown of what's covered and our expected out of pocket will be. Their good faith estimates show how transparent this practice is. My daughter is on the spectrum and hasn't always liked going to the dentist, but she loves it here! Erica, the hygienist is TOP NOTCH! She was so patient with my daughter and was constantly reassuring her which I really appreciated!

Dr. B is an amazing dentist who listens to his patients! I have many rare conditions that most…read moredentists brush off. I explained my conditions and past experiences of dental procedures in the past, Not only did he listen he researched and understood my conditions! His calming demeanor made me feel very comfortable and I no longer feel fear going to the dentist! The office staff are always kind and caring ! Today I saw a new hygienist and she was also fantastic! Thank you all so much for all you do for your patients ! I am so pleased with the care I have received in the past two years!

As good as advertised. Wonderful group of doctors, hygienist and staff. Small town family dentist…read morecare with state of the art equipment. So much better than the volume base corporate dentist facilities. Highly recommend.

By far the worst mint location. I have been to the Dallas,…read moregrapevine, Arlington and now Burleson location. I've had amazing service at all other locations except this one. I am pregnant and they treated me like they have no knowledge or consideration at all when it comes to pregnancy. First, I requested to be at a small incline as it is not safe to be flat on your back. The DENTIST made multiple comments how that was uncomfortable for her because she would have to stand instead of sit during my filing. Making me feel like a total burden. Further, I waited a hour past my appointment to start my filling. Once started, she and the assistant talked about their relationships and religion and home life the whole time. It was extremely unprofessional. Then 1/2 way through the doctor told me she needed to go do other exams. So she left me 1/2 way done sitting there for another 20 -30 minutes to go work on other patients. So all in all , the appointment that should have taken 30 minutes took almost 2 hours. My advice, go to a dentist that actually cares about their work, and not their coming up vacation time. It's typically the office staff that are terrible and the doctors make up for it , but in this case, it clearly starts at the top and the staff follows along constantly apologizing for the dentist's behavior.

CHEMICALLY BURNED!!!! I have always loved the dentist, I…read morewent to Dental school, I've had most of my teeth, surgically extracted when they were loose as a kid because I love the dentist so much. This is in fact, the worst dental office I've ever been to, I don't know if it's because it's a chain, probably so, but I definitely won't be going back. My first experience was a cleaning and general exam, a typical exam, X-rays were taken, health history/concers discussed, followed by the cleaning. Everybody here seems as though they hate their job, nobody smiling at you. Nobody's telling you to have a good day or asking how your day has been, just seems like nobody really wants to be there . I have never had cavities, but I guess there's a first for everything. My follow up appointment was booked about a week later which I went in for, for someone who has never had a filling I did opt in for nitrous gas, I was told it was only a $10 extra charge just for it to be an extra $50 charge. I then had also asked for a whitening to be done, I assumed from my previous schooling that this is going to be an in office medical grade teeth whitening session, that was not the case! I was fitted essentially with a rubber Invisalign tray and given a syringe full of at home teeth whitener that could be purchased off the shelf at Walmart. Which, if you ask me being that they say teeth whitening on their website, I personally feel if it's not being done by the dentist then that's just false advertisement, but whatever. My biggest issue is that during my exam I was chemically burned! The dentist performing the exam didn't seem to be all that concerned, he did end the session only after I asked that we stop because I could no longer continue because it was burning so badly. No report was done. No photos were taken, no evidence collected whatsoever that I was harmed on their property. I left immediately went to Care Now, was informed that I was in fact chemically burned. They treated me, and sent me on my way. Did I get a phone call or a follow up from Mint asking how I'm doing; checking in on a patient that was injured in their clinic? Absolutely not! They didn't care one bit. 8 people in the office not a single one! Being that I had already paid for my services I reluctantly did go back to have the glue from past braces removed. The dentist this time was different. She on the other hand was fantastic!Unfortunately, I did not get her name, but her customer service skills and her concern for her patient is the only reason this review has two stars instead of one, and although she is a great dentist and has fantastic bedside manners it seems as though she's the only one who enjoys her job. Not only am I not coming back, neither are my peers. Do better!

Dr Wong, the Periodontist, did a fantastic job inserting my implant. First time ever having zero…read morepain thru the entire procedure. I've had implants from two other Periodontists, and he wins. Dr Stone, one of the other Dentists, is also 5 star. Overall, I judge this Dental practice as best in this area.

Awesome dentists....wonderful, helpful and friendly staff. I highly recommend Renfro Family…read moreDental...location is great too.

My experience with Marvel Dental and Dr. Oza has been devastating. I originally went in for two…read morebroken teeth and was persuaded to remove all of my teeth for implants and snap-in dentures. I was hesitant because I loved my natural teeth, but I was told it would be easier and that I would love the results. Two years later, I still do not have properly functioning dentures, I could never wear the bottoms and the top snap-ins rarely due to the ill-fit. This affects my speech and unable to chew properly and has affected my health tremendously.! I did not receive the snap-ins for many months after surgery. I continue to experience jaw pain, implant pain, and an ongoing ulcer around one implant. I have since learned from other dentists that additional corrective work will be needed. This experience has affected me physically, emotionally, and financially. I strongly encourage anyone considering major dental work to seek multiple opinions before agreeing to full-mouth extractions and implants from Dr Oza/Marvel Dental in Burleson!! He cares more about the money than the health of his patients!!

This dentist office is amazing ! I have never had amazing experience in my life they were so…read morepatient with my son and broke everything down they don't overwhelmed you with crazy amounts they work with you on payments and offer so many financial assistance!! Once you walk in they are so friendly and welcoming and the dentist was just amazing he was so caring and making sure you understood everything and the benefits just such amazing service and they treated us like family ! very clean waiting area and friendly staff I would recommend them to everyone! I just wanted personally say Thank you to everyone on the staff and thank you for giving me reason to trust a dentist again!

Dr. Hawkins in his staff have provided me and my children with excellent, complete comprehensive…read moredental care over the last 10+ years. As a privately owned dental service Dr. Hawkins is gentle. Conservative with his treatment and very up-to-date on dental technologies. I've always had the best experiences at Burleson Smiles.

Went to the office yesterday for the first time.Was so happy with my choice.Staff and Dentist were…read moreso nice.I have alot of medical problems,they listened and we came up with a plan.So glad I found them and would encourage everyone to call them.

I hadn't been to a dentist in 10 years until I broke a tooth. This place fixed it and found other…read moreissues. I got the money together and went back asking to take care of things in a specific order (based on my funds and another treatment plan). But instead, Holly Schmitt, the office manager, refused all treatment, refused a refund for pre-paid services they did NOT perform and the cops were called on me while I was in my vehicle. Even the officer was confused and said I had every right to be in a public parking lot. Holly also lied multiple times about what the dentist said, telling me, "Doctor's orders and priority." She wasn't happy when I said that's not what the doctor told me. Dr. said, "It's your money, it's your mouth, we can do what you want." The cherry on top, I finally found and sent an email to 'corporate'. Few days later, Holly sent me a "Release of all Claims" form with a built in non-disclosure/confidentiality agreement. Asking me to give up my rights in order to receive a refund on services you didn't provide, is shady at best. Thank god this is not normal and the other dental offices I've been to have even asked; why weren't you allowed to make decisions for yourself, who are these people, what office is this, and are telling all their colleagues. I've had 3 appointments in 3 weeks with a different doctor, in the exact order I wanted treatment done with 0 complications. Save yourself the trouble, and go somewhere else!

Nearly a year ago, I entrusted Monarch Dental with extracting all of my teeth and providing…read moredentures. Since that procedure, I have experienced ongoing problems because the dentures do not fit properly. They are uncomfortable, unstable, and make it extremely difficult for me to eat and live comfortably. I have repeatedly raised these concerns, yet I am now being told that the problem is my fault and that no correction will be made. I strongly disagree. I paid a significant amount of money for professional dental services, and I expect the work to be done correctly. Properly fitting dentures are not optional -- they are essential to my health and quality of life. As an older patient, this experience has been both physically and financially burdensome. I believe I deserve accountability and a reasonable effort to correct this issue. I am formally requesting that this matter be reviewed and resolved promptly. I am simply asking for properly fitted dentures and fair treatment

Wow! Best dental experience of my life. The lady Dentist was very personable and caring and I'm…read moreusually very embarrassed and she did not make me feel that way. I usually have to get more lidocaine for tooth work every time and I feel really bad for telling the dentist but it still hurts and they act like it's in my head she informed me with me being a redhead that it was completely normal for that to happen if I was a real redhead and I am Out of all the dental experiences I've had. I did not know this also other times I've gotten a tooth pulled the next day. I was absolutely miserable and today I can't even till I got it pulled. It felt different the way she did it. It wasn't as extreme and angry and fast. It was the best dental experience I've ever had.

Been going here for several years and always get outstanding service. Friendly and competent!read more

It was not only my first time visiting the office but also I was the first patient of the day. The…read moreexperience started off amazing ! The front desk was friendly and kind, both the assistant and the dr was amazing. But the young lady ( blue and green dress) who came into the room to discuss treatment planning was rude, she seemed as if she was annoyed by my questions making nonverbal facial expressions that were rude as well. Her entire demeanor was agitated and mean. I made up my mind at that time to take my business elsewhere. I'm not paying over 3k at an establishment were employees are rude and make you feel uncomfortable. I paid for my X-rays and consult fee and left, I'll get my root canal done somewhere else.

Dr Fitzhugh is some sort of absolute genius. I had a nerve sitting right next to a filling that…read morecaused me pain for two weeks to the point that I couldn't sleep. I had a root canal yesterday, Mar 10, 2021 and not only has it corrected my problem, I've had no pain at all!!! I was given a script for Ibuprofen after the procedure. I filled it thinking I would have discomfort and, though my pain tolerance is fairly high, I would take it. I have not had to take anything for the pain at all. I feel great and slept like the dead last night. I can't thank Dr Fitzhugh and his staff enough. They were very kind and I was even "serenaded" by the good Dr during the procedure. I would highly recommend Essential Endodontics for any need you may have. -Clay Stewart