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    Burley Auction Group

    3.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    6 months ago

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    6 months ago

    Its a one person operation, And nobody answers the phone or returns emails. Customer service is worst than a ZERO.

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    2 years ago

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    Hill Country Rifle

    Hill Country Rifle

    3.7(6 reviews)
    7.8 mi
    $$$

    To say I'm a little pissed is probably an understatement. Apparently Hill Country Rifles bought…read moreNew Braunfels Gun Works and hasn't bothered to update the NBGW website. I trekked down from north Austin today only to find out they're no longer open on Saturdays, despite what the NBGW website says: [url=http://newbraunfelsgunworks.com/228-2]INFORMATION | New Braunfels Gun Works Besides the piss poor experience of burning gas for a useless trip and not keeping things up to date online, it's a clear sign that they simply don't want my business because I work during the week. If they can't post correct business hours I'm certainly not trusting them with a firearms restoration. Oh, and the one guy that was there, working in the weekend? He was very proud that because HCR bought them they could let their front office person go and use HCR's folks instead. I get economics, etc., but bragging about being able to fire someone (lay them off, whatever) is completely tasteless and reinforces my belief that money trumps values with these folks.

    Hill Country Rifles does great work! They have accurized several rifles of mine and friends of…read moremine and everyone is very satisfied. I've shot each of the rifles ranging from a 257 Roberts to 300 Weatherby and 338 Winchester Magnum and each one met or exceeded their guarantee. Even the 338 WInchester shot much better than any rifle that powerful has a right to shoot! Matt Bettersworth is the single most knowledgeable person I have ever met regarding rifles. If he tells you something, he's probably right! I can't imagine why anyone would not be very satisfied with their service. Every business has a "bad day" once in awhile where everything goes wrong at once, but I honestly can't imagine HCR not making it right. They are good people with an extremely talented group of gunsmiths.

    Burley Auction Group - antiques - Updated June 2026

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